Customer reviews of CHIBI AKIHABARA

9,5 /10

Based on 2 958 published reviews

5 2 530 86% 4 237 8% 3 75 3% 2 43 1% 1 73 2%

Summary of reviews

The online store Chibi Akihabara is praised for its efficient and prompt shipping, with many customers highlighting that their orders arrived quickly and in good condition. The careful packaging of items is consistently mentioned, ensuring that products are well-protected during transit. Customers express satisfaction with the quality of the figurines received, often describing them as beautiful and a perfect addition to their collections. Additionally, the customer service is noted for being responsive and helpful, effectively addressing any questions or issues that arise.

Reviews 1, 4 and 5 stars

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Hubert

Published on 25/12/2021 à 09h49 following a purchase from 25/12/2021

Very nice figurine

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Response from CHIBI AKIHABARA

HelloThanks for your feedback

Sylvie T.

Published on 25/12/2021 à 09h13 following a purchase from 13/12/2021

Very good I recommend this site. I bought a figurine at a fair price compared to other sites. Shipping was fast? I will order again for my manga fan son?

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Response from CHIBI AKIHABARA

HelloThanks for your feedback

Thierry L.

Published on 24/12/2021 à 14h55 following a purchase from 24/12/2021

I didn't receive my parcel because the chosen post office closed for vacations (quite unbelievable) and instead of contacting me to find out where I wanted it delivered, the post office supposedly had it delivered to the nearest post office. I received a message that it had been withdrawn, I don't understand what happened. I'm very disappointed because I'm going to give it to my godson for Christmas and in the end I got nothing.

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Response from CHIBI AKIHABARA

HelloWe apologize for the inconvenience. As you yourself indicated in the message, the chosen relay was closed for vacations. This was not our fault, nor was the lack of communication from the Post Office. I understand that you're penalizing us, but the bill is harsh, for a parcel dispatched on time on our part. After verification, your parcel has been delivered and is therefore in your hands.

James T.

Published on 24/12/2021 à 09h28 following a purchase from 24/12/2021

Fast delivery

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Response from CHIBI AKIHABARA

HelloThank you

Mr G.

Published on 23/12/2021 à 10h48 following a purchase from 23/12/2021

Fast shipping, serious store, great selection, in short: perfect.

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Response from CHIBI AKIHABARA

HelloThank you very much

Yannick

Published on 22/12/2021 à 19h57 following a purchase from 22/12/2021

Always top-notch, well-packaged and correctly priced. I recommend this site.

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Response from CHIBI AKIHABARA

HelloThank you very much for your recommendation.

Mathieu D.

Published on 22/12/2021 à 16h51 following a purchase from 22/12/2021

Great selection, very clear site, and fast shipping despite the holiday season!

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Response from CHIBI AKIHABARA

HelloThanks for your feedback

Stephane

Published on 22/12/2021 à 13h53 following a purchase from 22/12/2021

Nothing to say perfect as usual parcel sent and received in one day unheard of thank you

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Response from CHIBI AKIHABARA

HelloThank you very much for your positive feedback

Guillaume F.

Published on 22/12/2021 à 13h17 following a purchase from 22/12/2021

Only good products ?? fast and careful delivery, r.a.s I recommend ??

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Response from CHIBI AKIHABARA

HelloThank you very much

M. C.

Published on 22/12/2021 à 11h24 following a purchase from 22/12/2021

Perfect and fast thanks

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Response from CHIBI AKIHABARA

HelloThanks for your feedback

Caroline S.

Published on 22/12/2021 à 10h45 following a purchase from 22/12/2021

Fast and careful delivery Perfect thanks

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Response from CHIBI AKIHABARA

HelloThank you for this review :)

Léo L.

Published on 22/12/2021 à 09h49 following a purchase from 22/12/2021

Perfect delivery: Fast, neat and perfect product. I recommend

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Response from CHIBI AKIHABARA

Hello, Thank you for your order and your recommendation.

Warkla

Published on 22/12/2021 à 09h27 following a purchase from 22/12/2021

Figurine received as on the picture. Very good quality.fast delivery. Very satisfied

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Response from CHIBI AKIHABARA

HelloThank you very much

Maxence M.

Published on 21/12/2021 à 22h59 following a purchase from 21/12/2021

My reference manga platform

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Response from CHIBI AKIHABARA

HelloThank you

Quentin L.

Published on 21/12/2021 à 22h44 following a purchase from 21/12/2021

No problems with my order and it was well protected.

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Response from CHIBI AKIHABARA

HelloThank you

David C.

Published on 21/12/2021 à 21h54 following a purchase from 21/12/2021

Fast delivery and the parcel is well protected

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Response from CHIBI AKIHABARA

HelloThank you very much

Yann G.

Published on 21/12/2021 à 21h47 following a purchase from 21/12/2021

Several orders at Chibi Akihabara. Well-protected shipments and fast delivery. Efficient after-sales service! Thank you very much.

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Response from CHIBI AKIHABARA

HelloThank you very much for your positive feedback :)

Eliott K.

Published on 21/12/2021 à 21h44 following a purchase from 21/12/2021

Good website and fast delivery

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Response from CHIBI AKIHABARA

HelloThank you

Mabel

Published on 21/12/2021 à 20h51 following a purchase from 21/12/2021

Superb collectible figurine. Delighted.

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Response from CHIBI AKIHABARA

HelloThank you for your positive feedback

Maxime

Published on 21/12/2021 à 19h47 following a purchase from 21/12/2021

At the top. Varied selection, fast delivery times. Special mention for pre-orders at a great price! I recommend them with my eyes closed.

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Response from CHIBI AKIHABARA

Hello, thank you very much for your recommendation, because pre-orders are generally at lower prices.

Remi

Published on 21/12/2021 à 18h21 following a purchase from 21/12/2021

Super well protected parcel, great price and very good communication. I recommend Chibi Akihabara ??

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Response from CHIBI AKIHABARA

HelloThank you very much for your recommendation :)

Alexis C.

Published on 21/12/2021 à 17h58 following a purchase from 21/12/2021

Fast and careful delivery.

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Response from CHIBI AKIHABARA

HelloThank you

Jennifer

Published on 21/12/2021 à 17h47 following a purchase from 21/12/2021

The site is clear and uncluttered. The delivery went well and the parcel was well packed.

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Response from CHIBI AKIHABARA

HelloThank you for your order and your feedback.

Ludovic S.

Published on 21/12/2021 à 17h19 following a purchase from 21/12/2021

Perfect, top service

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Response from CHIBI AKIHABARA

HelloThank you for your top review ^^

Haribo

Published on 21/12/2021 à 16h12 following a purchase from 21/12/2021

I am surprised at the speed of delivery, the parcel was well received and ready to be given as a Christmas present! I recommend this site 100%.

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Response from CHIBI AKIHABARA

HelloThank you very much for your order

David L.

Published on 21/12/2021 à 15h14 following a purchase from 21/12/2021

I was really delighted with my purchase and the responsiveness of the purchasing department.

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Response from CHIBI AKIHABARA

HelloThank you very much

Laurent M.

Published on 21/12/2021 à 14h54 following a purchase from 21/12/2021

If you're an Old School DB fan, this is the part for you.

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Response from CHIBI AKIHABARA

HelloThank you for your review

Client

Published on 21/12/2021 à 14h24 following a purchase from 21/12/2021

Perfect. Fast shipping. As described and well priced.

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Response from CHIBI AKIHABARA

HelloThanks for your feedback

Johann

Published on 21/12/2021 à 10h49 following a purchase from 21/12/2021

Article received in tpsNickel

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Response from CHIBI AKIHABARA

HelloThank you very much

Eric

Published on 21/12/2021 à 10h38 following a purchase from 21/12/2021

I ordered a pre-ordered product (with no date indicated on the site). Of course, I had to wait. Becoming impatient (it's for a Christmas present) I contacted the after-sales service for a date: Fast, courteous reply with a date. And the package was delivered as promised.

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Response from CHIBI AKIHABARA

HelloThank you very much for your feedback

Andréa

Published on 21/12/2021 à 10h23 following a purchase from 21/12/2021

Great figurines and fast delivery. Would recommend!

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Response from CHIBI AKIHABARA

HelloThank you very much for your opinion

Guillaume G.

Published on 21/12/2021 à 09h51 following a purchase from 21/12/2021

for the price, the characters are detailed and well proportioned. in short, I recommend

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Response from CHIBI AKIHABARA

HelloThank you for your recommendation

Val

Published on 20/12/2021 à 22h22 following a purchase from 20/12/2021

Surprisingly fast delivery despite the period (COVID/Christmas), well packaged

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Response from CHIBI AKIHABARA

HelloThank you for your order and review

AUREOOS

Published on 20/12/2021 à 21h17 following a purchase from 20/12/2021

Delivery in the time without problem nothing to say thank you for your service rendez vous.

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Response from CHIBI AKIHABARA

HelloThank you very much for your positive feedback

Aurelie V.

Published on 20/12/2021 à 21h15 following a purchase from 20/12/2021

Great customer service

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Response from CHIBI AKIHABARA

HelloThank you very much for this top review ;)

Client

Published on 20/12/2021 à 20h12 following a purchase from 20/12/2021

Product received promptly, perfect delivery

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Response from CHIBI AKIHABARA

HelloThank you

Kevin C.

Published on 20/12/2021 à 18h57 following a purchase from 20/12/2021

There's nothing to say about order management-everything went smoothly. Just, the separation between pre-order and stock is not necessarily clear. We'd like to add the separate shipment feature as soon as the order is placed, not afterwards.

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Response from CHIBI AKIHABARA

HelloThank you for your feedback.you have a message on the pre-order product page: "What you need to know before pre-orderingIf your basket contains both stock items and pre-order items, your order will only be dispatched when your pre-order items are available. For this reason, we invite you to make your purchases in 2 separate baskets, which will allow you to receive your in-stock items first, without waiting for the release date of the pre-orders. "You will also find information in the frequently asked questions section for those who would like to receive the in-stock item before the pre-order item. With the indication on the product sheet, the customer knows that it is preferable to place two separate orders: one with the pre-order, one with the in-stock products. Sincerely

MinariBaka

Published on 20/12/2021 à 18h37 following a purchase from 20/12/2021

Fast shipping

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Response from CHIBI AKIHABARA

HelloThank you

Published on 20/12/2021 à 18h11 following a purchase from 20/12/2021

Perfect and fast.

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Response from CHIBI AKIHABARA

HelloThank you

Camille

Published on 20/12/2021 à 17h42 following a purchase from 20/12/2021

several orders placed to date, in case of worries customer service is responsive and efficient. well packaged products and fast delivery.

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Response from CHIBI AKIHABARA

HelloThank you for your various orders and your opinion.