The online store Chibi Akihabara is praised for its efficient and prompt shipping, with many customers highlighting that their orders arrived quickly and in good condition. The careful packaging of items is consistently mentioned, ensuring that products are well-protected during transit. Customers express satisfaction with the quality of the figurines received, often describing them as beautiful and a perfect addition to their collections. Additionally, the customer service is noted for being responsive and helpful, effectively addressing any questions or issues that arise.
Very good site selling figurines, I highly recommend it, my package arrived on the day indicated when I placed my order. The package was well packed, with air-filled pockets to protect it from shocks. A little thank-you message in the parcel wouldn't have gone amiss... In any case, I'll be recommending figurines from this site one day without hesitation!
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S.B
Rating: 5 out of 5
following a purchase from 07/09/2022
Great store, fast shipping, very efficient customer service, the perfect site for figurine collectors.
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Nabil B.
Rating: 5 out of 5
following a purchase from 07/09/2022
Fast and well packed!
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Mathieu M.
Rating: 5 out of 5
following a purchase from 07/09/2022
fast and clean delivery :)
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Mickael S.
Rating: 5 out of 5
following a purchase from 07/09/2022
No complaints Perfect
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Sylvie R.
Rating: 5 out of 5
following a purchase from 06/09/2022
Good reception of the parcel, fast delivery
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Josiane V.
Rating: 5 out of 5
following a purchase from 05/09/2022
Item arrived very quickly, well packaged, as advertised, very pleasant surprise for a site that I did not know!
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Léa
Rating: 5 out of 5
following a purchase from 05/09/2022
I'm delighted with my orders on the site. The figurines are very well packaged and the parcels are delivered very quickly.
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Allan
Rating: 5 out of 5
following a purchase from 04/09/2022
Nothing to complain about!
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Guillaume B.
Rating: 5 out of 5
following a purchase from 04/09/2022
Nothing to say, it's perfect
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Jeremy
Rating: 5 out of 5
following a purchase from 04/09/2022
Beautiful figurine. Perfect shipping
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K L.
Rating: 5 out of 5
following a purchase from 04/09/2022
Super, express delivery and with little sweets as a gift! Many thanks! :)
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Kenzo C.
Rating: 5 out of 5
following a purchase from 03/09/2022
This site is excellent for buying figurines
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Elous
Rating: 5 out of 5
following a purchase from 03/09/2022
Nickel top order tracking service ?? quality products
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Yann
Rating: 5 out of 5
following a purchase from 30/08/2022
Over 5 years of loyalty. And Chibi has always been there. 0 incidents and always on time with pre-orders. You guys rock
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Response from CHIBI AKIHABARA
Merci ^^
A
Anonyme
Rating: 1 out of 5
following a purchase from 11/07/2022
I ordered a figurine for my nephew's birthday and asked for it to be delivered to the store. Unluckily, it was closed for vacations, but the shipping company reported that it had been delivered. I found out from the website that they had contacted the company, so I had to pay the shipping costs a second time. I finally received my order, although it took a little over a month to get it, so I'll be able to give the figurine as a present for his birthday, even if he passed away a few weeks ago. Although the site offers a nice selection of products, this is the first and last time I'll be buying there.
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Response from CHIBI AKIHABARA
Hello, As indicated by e-mail, your parcel was returned to us because no one came to collect it at the collection point. It remained there from July 21 to 30. The carrier contacted you on July 22nd and 24th to inform you of the availability of the parcel at the pick-up point, and you also received an e-mail from us informing you that your order had been dispatched on July 19th. You contacted us on August 23rd to inform us of the non-receipt of your parcel, i.e. one month later. Knowing that the error did not come from our company, nor from the carrier, it seems normal to me to ask you to contribute to the cost of returning the parcel at the rate of 5.90 euros.Sincerely.
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Antoine
Rating: 5 out of 5
following a purchase from 02/09/2022
Always perfect, I've been ordering from them for several months now.
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MA
Rating: 5 out of 5
following a purchase from 01/09/2022
Very high quality product, carefully packaged. Very good relationship with customer service. Only small downside: delivery a little slow, 10 days.
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Response from CHIBI AKIHABARA
Thank you
J
Jootun
Rating: 5 out of 5
following a purchase from 31/08/2022
The Figuarts zero figure of tanjiro is magnificent. Nothing to report.
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Response from CHIBI AKIHABARA
Thank you. You can also rate this product ^^
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Benoit R.
Rating: 5 out of 5
following a purchase from 31/08/2022
Perfect! Great service!
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Luyi M.
Rating: 5 out of 5
following a purchase from 31/08/2022
good stuff tightly packed.
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Response from CHIBI AKIHABARA
Thank you
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Mat
Rating: 5 out of 5
following a purchase from 31/08/2022
Very good, order processed and shipped quickly.
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Nadine C.
Rating: 5 out of 5
following a purchase from 31/08/2022
Fast delivery and very carefully packaged figurine
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Maxence G.
Rating: 5 out of 5
following a purchase from 31/08/2022
Figurine received quickly and in very good condition, efficient and fast customer service, nothing to complain about the site, I highly recommend it!!!
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Spiros V.
Rating: 1 out of 5
following a purchase from 30/08/2022
Wish I could put 0 stars . I'm still waiting for my order it's been almost a year ! The package isn't received yet and you haven't helped me find a solution or at least find what wrong !!!!! unacceptable..!!!!!
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Response from CHIBI AKIHABARA
Hello,As indicated by email, your order has been shipped on April 28th. We are still in procedure with the carrier in your country to know where your package is.Sincerely
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Clément M.
Rating: 5 out of 5
following a purchase from 30/08/2022
everything went very well.
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Yohann H.
Rating: 5 out of 5
following a purchase from 29/08/2022
Pro and super fast
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Jcd
Rating: 5 out of 5
following a purchase from 29/08/2022
excellent experience
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Anaïs
Rating: 5 out of 5
following a purchase from 29/08/2022
Superb, well-protected figurine. Thank you very much!
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Response from CHIBI AKIHABARA
HelloThank you very much for your feedback
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Noémie
Rating: 5 out of 5
following a purchase from 24/03/2022
Second time I've ordered from Chibi Akihabara.21/09/2021: Hatsune Miku Figuarts Sweets Sweets.24/03/2022: Super Sailor Moon Figuarts Zero Bright Moon. (Pre-order, delivered on 11/008/2022) = correct.Fast and careful delivery. 100% reliable website and free delivery over a certain amount, home delivery or relay point = top.I recommend :) Thanks team
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Response from CHIBI AKIHABARA
Thank you
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Quentin
Rating: 5 out of 5
following a purchase from 28/08/2022
Nothing to say!
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Response from CHIBI AKIHABARA
HelloThank you
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Tony M.
Rating: 5 out of 5
following a purchase from 20/07/2022
Responsive and attentive customer service?
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Response from CHIBI AKIHABARA
HelloThank you very much
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Bebopnoun
Rating: 5 out of 5
following a purchase from 28/08/2022
Fast service, impeccable packaging, good communication, a must in its field.
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Response from CHIBI AKIHABARA
HelloThank you very much for your positive comment
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Léo B.
Rating: 5 out of 5
following a purchase from 28/08/2022
No worries on the orders I've placed, responsive customer service and I even seem to have received my order before the "release date" indicated, a pleasant surprise!
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Response from CHIBI AKIHABARA
HelloThank you very much for your starred review.
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Rudy C.
Rating: 5 out of 5
following a purchase from 28/08/2022
My order arrived very quickly. Everything was carefully packed. And above all, the items were exactly what I expected.
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Response from CHIBI AKIHABARA
HelloThank you so much for taking the time to leave a review of your experience!
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Allan D.
Rating: 5 out of 5
following a purchase from 28/08/2022
Fast delivery
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Response from CHIBI AKIHABARA
HelloThank You
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Philippe L.
Rating: 5 out of 5
following a purchase from 28/08/2022
Excellent product, really pleased to have it. The only drawback is the packaging. The box was damaged and not sufficiently protected.
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Response from CHIBI AKIHABARA
HelloWe apologize for this incident, we will be more careful next time.
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Client
Rating: 5 out of 5
following a purchase from 27/08/2022
Very high quality site that I've been using for a few years now, I've probably ordered a good twenty figurines from them, never had any problems, on time in terms of orders and very fast for a simple order, go for it, no risk on the horizon, enjoy yourself?
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Response from CHIBI AKIHABARA
HelloThank you for your trust and your positive starred review!
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Justine
Rating: 5 out of 5
following a purchase from 27/08/2022
Fast delivery and well packaged product.
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Response from CHIBI AKIHABARA
HelloThank you
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Elodie R.
Rating: 5 out of 5
following a purchase from 20/08/2022
Fast order processing, good communication.
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Response from CHIBI AKIHABARA
HelloThank you very much
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