The online store Chibi Akihabara is praised for its efficient and prompt shipping, with many customers highlighting that their orders arrived quickly and in good condition. The careful packaging of items is consistently mentioned, ensuring that products are well-protected during transit. Customers express satisfaction with the quality of the figurines received, often describing them as beautiful and a perfect addition to their collections. Additionally, the customer service is noted for being responsive and helpful, effectively addressing any questions or issues that arise.
Delivery a little long but satisfied with the product
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Response from CHIBI AKIHABARA
HelloWe're sorry for the delay. All our teams were mobilized for Japan Expo, which caused delays. We thank you for not penalizing us.
N
Neal G.
Rating: 5 out of 5
following a purchase from 26/07/2022
Perfect store :)
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Response from CHIBI AKIHABARA
HelloThank you very much
A
Agn P.
Rating: 5 out of 5
following a purchase from 16/07/2022
Fast when the figurine is in stock. What's more, I took advantage of the sales, whereas the figurines at the Japan expo stand were more expensive.
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Response from CHIBI AKIHABARA
HelloThank you for your message.it's normal for figurines to be more expensive at Japan Expo because we never have sales there, it's exclusive to the website.
S
Sarah K.
Rating: 5 out of 5
following a purchase from 26/07/2022
My second order and again I'm very happy with my purchase!
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Response from CHIBI AKIHABARA
HelloThank You so much
D
Darthvader
Rating: 5 out of 5
following a purchase from 25/07/2022
Very good site, fast and serious
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Response from CHIBI AKIHABARA
HelloThank you
S
Seeira
Rating: 5 out of 5
following a purchase from 25/07/2022
Perfect! Arrived in 48 hours!
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Response from CHIBI AKIHABARA
HelloThank you
M
Marouane M.
Rating: 1 out of 5
following a purchase from 17/07/2022
I went to your stand at the japon expo on Sunday, there was a very unpleasant lady, not smiling and not even bothering to reply to customers, her replies were very expeditious. Very bad experienceFor the website it's Ok
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Response from CHIBI AKIHABARA
HelloWe apologize for the inconvenience. Our aim is not to be unpleasant, far from it. You're the first person to bring this problem to our attention in the years we've been exhibiting. At Japan Expo, you have to understand that our sales staff try to move as quickly as possible so as not to keep our customers waiting. Of course, this doesn't excuse anything, but they go as fast as they can, which can give the impression of being rushed and unpleasant. What's more, we're all human. Our teams had been on site since Sunday July 10, setting up everything, not to mention the long days of Japan Expo itself, the heat and the fatigue. Of course, even that's no excuse for being unpleasant, but you can understand how nerves can run high. We're sorry you had a bad experience that cost us one hell of a red star. Sincerely
D
Drisht
Rating: 5 out of 5
following a purchase from 19/07/2022
Very satisfied I really recommend, nickel packaging well protected and fast shipping happy to have found a very good site serious and reliable
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Response from CHIBI AKIHABARA
HelloThank you for your opinion, which touches the whole team.
L
Léa C.
Rating: 5 out of 5
following a purchase from 19/07/2022
Two beautiful figurines! Top quality as usual!
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Response from CHIBI AKIHABARA
HelloThank you very much
J
Jojo
Rating: 5 out of 5
following a purchase from 19/07/2022
Perfect Fast delivery, very pleased to have ordered ?
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Response from CHIBI AKIHABARA
HelloWe are delighted that you are satisfied :)
T
Tiffany C.
Rating: 5 out of 5
following a purchase from 19/07/2022
I'm always satisfied with my purchases from Chibi Akihabara! Whether it's the products, the packaging or the speed of delivery. I validate 200%.
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Response from CHIBI AKIHABARA
HelloThank you very much for your positive feedback.
E
Eddy A.
Rating: 5 out of 5
following a purchase from 19/07/2022
Fast preparation and delivery is always a pleasure ????????
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Response from CHIBI AKIHABARA
HelloThank you very much for your positive feedback
K
Kojiro H.
Rating: 5 out of 5
following a purchase from 18/07/2022
Fast and serious. First order for captain tsubasa figurines. Received in 48 hours. The figurines were very well protected, plus I was entitled to a gift of chocolates. I recommend 1000%.
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Response from CHIBI AKIHABARA
HelloWe are delighted that your experience was a positive one.
D
Delphine
Rating: 5 out of 5
following a purchase from 18/07/2022
Very good site to buy figurines in France at a good price. I recommend it.
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Response from CHIBI AKIHABARA
HelloThank you for your recommendation
S
Serey
Rating: 5 out of 5
following a purchase from 18/07/2022
Well-protected parcel, perfect, nothing to say
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Response from CHIBI AKIHABARA
HelloThank you
C
Client
Rating: 5 out of 5
following a purchase from 18/07/2022
Excellent! Top-notch pre-ordering and shipping!
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Response from CHIBI AKIHABARA
HelloThanks!
C
Catalina C.
Rating: 5 out of 5
following a purchase from 28/06/2022
Delivery a day in advance, box really perfect to the millimeter, so no waste of cardboard or excess packaging.
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Response from CHIBI AKIHABARA
HelloThanks for your feedback
L
Laetitia J.
Rating: 5 out of 5
following a purchase from 08/07/2022
Always a pleasure, easy to order, practical site, quality products as well as a multitude, fast delivery and no worries, I recommend
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Response from CHIBI AKIHABARA
HelloThank you very much for your detailed opinion :)
D
David R.
Rating: 1 out of 5
following a purchase from 15/07/2022
Really disappointed. Today I went to Japan expo where they had a stand. I bought a figurine for 50e, when another stand sold all its stock because the figurine was for 15e I asked why Chibi akihabara was selling it for 50e. I was told it was a question of supply. Looking on the internet, the price of this figurine doesn't exceed 30e, and even Chibi akihabara was selling it for 29.90e. I think it's a real steal
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Response from CHIBI AKIHABARA
HelloWe are very sorry about this experience. You should know that at Japan Expo, products are sold at a higher price because you also have to take many things into account: location, rentals, etc. Don't be fooled into thinking that JE invites exhibitors for free and doesn't charge any participation fees. You had every right to refuse to pay for the 50 figurine, since we don't oblige our exhibitors to buy them, and we leave the choice up to our visitors. Sincerely
B
Barlou
Rating: 5 out of 5
following a purchase from 14/07/2022
Nickel as always ????
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Response from CHIBI AKIHABARA
HelloThank you very much
V
Valerie D.
Rating: 5 out of 5
following a purchase from 14/07/2022
Super fast
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Response from CHIBI AKIHABARA
HelloThanks to our superpowers ^^
R
Remy
Rating: 5 out of 5
following a purchase from 14/07/2022
Excellent as usual
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Response from CHIBI AKIHABARA
HelloThank you
A
Alix T.
Rating: 5 out of 5
following a purchase from 13/07/2022
Super thanks and very good quality; I'll be back :)
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Response from CHIBI AKIHABARA
HelloThank you
J
Jiraya
Rating: 5 out of 5
following a purchase from 08/07/2022
Order sent very quickly and carefully
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Response from CHIBI AKIHABARA
HelloThank you for your review
O
Onbria
Rating: 5 out of 5
following a purchase from 11/07/2022
I was very satisfied with my purchase. There were some problems with the delivery but the chibi akihabara site was not at fault but the post office was. I received my figurine in perfect condition and I would not hesitate to recommend your site.
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Response from CHIBI AKIHABARA
HelloWe are sorry for the inconvenience caused by the post office and we thank you for not penalizing us on this point. We are delighted that your order arrived in good condition.
P
Pitois A.
Rating: 5 out of 5
following a purchase from 11/07/2022
Fast delivery I am very satisfied with the product every time thank you ????
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Response from CHIBI AKIHABARA
HelloThank you for your order
N
Nicolas D.
Rating: 5 out of 5
following a purchase from 11/07/2022
Simply perfect
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Response from CHIBI AKIHABARA
HelloThank you for this perfect review :)
F
Fred
Rating: 5 out of 5
following a purchase from 11/07/2022
Perfect, compliant item.
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Response from CHIBI AKIHABARA
HelloThank you
J
JJmagic
Rating: 5 out of 5
following a purchase from 11/07/2022
Always satisfied, delivered on time, attentive customer service, I recommend!!!!
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Response from CHIBI AKIHABARA
HelloThank you very much for your positive and starry feedback.
A
Alexandre J.
Rating: 5 out of 5
following a purchase from 29/06/2022
Fast and accurate shipping.
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Response from CHIBI AKIHABARA
HelloThank you for your review
S
Seb
Rating: 5 out of 5
following a purchase from 10/07/2022
Very fast shipping, very well packaged and protected product, top service as usual :)
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Response from CHIBI AKIHABARA
HelloThank you very much for your positive feedback :)
J
Joe
Rating: 5 out of 5
following a purchase from 30/06/2022
Order arrived safely but cardboard packaging damaged on the side. The box with the figurine is fine, I couldn't open it because it was a gift. I'm happy with it, it's very pretty, and it's a good price, I also benefited from a promotional code.
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Response from CHIBI AKIHABARA
HelloThank you for your feedback. Don't hesitate to keep an eye on our partners, so you can pick up other coupon codes for your next orders :)
I
Inconnu
Rating: 5 out of 5
following a purchase from 22/06/2022
Received very quickly and without problem, impeccable service.
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Response from CHIBI AKIHABARA
HelloThank you for such a positive review :)
C
Cyril
Rating: 5 out of 5
following a purchase from 02/07/2022
Fast delivery. product in good condition. it's a pity that the batteries in the purchased product ran out on receipt.
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Response from CHIBI AKIHABARA
HelloGenerally, batteries are not supplied with the product. We can't check their efficiency because we would have to open the figurine and do a test. The value of the product would change and lose its authenticity. The batteries supplied by the manufacturer are not our fault, but we will pass on the information. Thank you for not penalizing us on this point.
G
Guillaume
Rating: 5 out of 5
following a purchase from 05/07/2022
Very good merchant! Wide choice of products, good prices, fast and careful shipping, little gifts with the order! Highly recommend!
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Response from CHIBI AKIHABARA
HelloThank you for your detailed, positive and starry feedback.
F
FL
Rating: 5 out of 5
following a purchase from 05/07/2022
Reliability and speed
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Response from CHIBI AKIHABARA
HelloThank you very much
K
Kilady
Rating: 5 out of 5
following a purchase from 05/07/2022
Very nice figurine. It was not damaged in transit, nor was the packaging.
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Response from CHIBI AKIHABARA
HelloThank you for your message
F
Flo
Rating: 5 out of 5
following a purchase from 05/07/2022
Extremely satisfied, very fast delivery, with SMS to let you know when delivery is on its way, and the product is very well packaged. It's a gift, so I didn't open the figurine.
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Response from CHIBI AKIHABARA
HelloThank you for your positive feedback
C
Christophe R.
Rating: 5 out of 5
following a purchase from 05/07/2022
Received very quickly, top quality figurine
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Response from CHIBI AKIHABARA
HelloThank you
I
Isabelle F.
Rating: 5 out of 5
following a purchase from 04/07/2022
Well-priced items that can't be found anywhere else easily, neat packaging and fast shipping. This was my first order, but I'd definitely do it again!
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Response from CHIBI AKIHABARA
HelloThank you very much for your positive feedback and your confidence.
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