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N
Rating: 5 out of 5
Fast delivery, box in good condition, very good service
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Customer reviews of CHIBI AKIHABARA
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 2 958 published reviews
Summary of reviews
The online store Chibi Akihabara is praised for its efficient and prompt shipping, with many customers highlighting that their orders arrived quickly and in good condition. The careful packaging of items is consistently mentioned, ensuring that products are well-protected during transit. Customers express satisfaction with the quality of the figurines received, often describing them as beautiful and a perfect addition to their collections. Additionally, the customer service is noted for being responsive and helpful, effectively addressing any questions or issues that arise.
Reviews 2, 3, 4 and 5 stars
Reset filtersG
Rating: 5 out of 5
Fast shipping, correct product protection. A simple and efficient service.
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M
Rating: 5 out of 5
very good merchant site;careful packaging and fast shipping!!!
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L
Rating: 5 out of 5
Well received my pre-order the figurines are magnificent, thank you
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G
Rating: 5 out of 5
Serious shop that carefully packages items before shipping. Quality products, I recommend!!
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M
Rating: 4 out of 5
I am happy to have found the article on this site, because it was missing from my collection. However, and I could see in the comments that I was not the only one in this situation, I received a refurbished product. It was indeed brand new and without defects, but it had been taken out of the box, wrapped in bubbles (the products in this range are normally in a thermoformed packaging), and I had noticed that the packaging tape was doubled on the outside. In absolute terms, this is not a real problem in the sense that I do not keep anything in the box, and once again the article was indeed brand new and without defects, but given the other comments and the company's responses, it is clearly a common practice that they want to pass off as accidental. Trust and transparency are not present, and for this reason, I am removing one star and I do not think I will order from them again.
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L
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Great, I am delighted
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R
Rating: 5 out of 5
Everything was perfect.
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T
Rating: 3 out of 5
well-packaged package but no tracking information
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S
Rating: 5 out of 5
Effective, neat and fast shipping.
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J
Rating: 5 out of 5
thank you the figurines are very beautiful !
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J
Rating: 5 out of 5
Great, as usual very well packaged. Shipping and delivery very fast.
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B
Rating: 3 out of 5
The figurines were not well protected enough in the box, bubble wrap on 180° is not enough. It needs to be placed all around underneath and above if possible. As a result, the boxes arrived crushed. Fortunately, the figurines are fine... When you choose to pay more to be delivered cleanly against signature, it would be nice not to be stuck all day waiting only to end up going to a pickup point... So yes, it's not your fault if DPD didn't do the job but having the option to choose might be better.. I still want to point out that the previous shipping team did well to end on a positive note.
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S
Rating: 5 out of 5
Damaged package, but the items are well packaged so no damage to report.
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J
Rating: 5 out of 5
As always, quick preparation and delivery, but this time there was a bit of damage, unfortunately it happens (first time in 5 years of ordering) After contacting customer service, very responsive and efficient, everything was back to normal in a reasonable time.
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S
Rating: 5 out of 5
Super fast shipping! Top notch
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Response from CHIBI AKIHABARA
We warmly thank you for your flattering review and for the 5/5 rating! We are delighted to learn that you appreciated the speed of our service. Your satisfaction is our priority, and your feedback encourages us to continue offering the best to our customers. See you very soon at CHIBI AKIHABARA!
M
Rating: 5 out of 5
Perfect
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Response from CHIBI AKIHABARA
Thank you very much for your flattering review! We are delighted that you had a perfect experience on our site "CHIBI AKIHABARA". Your satisfaction is our priority, and we hope to see you again soon.
C
Rating: 5 out of 5
men order! men receive! men happy! great success!
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Response from CHIBI AKIHABARA
We warmly thank you for your flattering review! We are delighted to learn that your experience with CHIBI AKIHABARA met your expectations and that you are satisfied with your order. Your satisfaction is our priority, and we hope to see you again soon on our site.
J
Rating: 5 out of 5
Very good site, I recommend.
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Response from CHIBI AKIHABARA
Thank you very much for your positive feedback and your recommendation! We are delighted that our site "CHIBI AKIHABARA" pleases you. Your satisfaction is our priority, and we hope to see you again soon.
A
Rating: 5 out of 5
2 times I order never disappointed in time and very well packaged
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M
Rating: 5 out of 5
The figurines are very well protected and they arrive very quickly!
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Response from CHIBI AKIHABARA
Thank you for your feedback. We are delighted to hear that you are satisfied with the protection of our figurines and the speed of our service. Your satisfaction is our priority, and we hope to see you again soon at CHIBI AKIHABARA!
C
Rating: 5 out of 5
My grandson was delighted, that's cool, he said
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Response from CHIBI AKIHABARA
Thank you very much for your feedback! We are delighted to hear that your grandson enjoyed his figurines. Your satisfaction and that of your family are our greatest rewards. See you soon on our site :)
P
Rating: 5 out of 5
Fast delivery without problems
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Response from CHIBI AKIHABARA
Thank you very much for your feedback! We are delighted to hear that the delivery went well. Your satisfaction is our priority. See you soon at CHIBI AKIHABARA!
M
Rating: 5 out of 5
The figurine arrived on time, well packaged and without damage, at a very reasonable price.
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Response from CHIBI AKIHABARA
We warmly thank you for your flattering review and your rating of 5/5. We are delighted to learn that your figurine arrived in perfect condition and on time. Your satisfaction is our priority, and we strive to offer quality products at competitive prices. We look forward to welcoming you again at CHIBI AKIHABARA!
D
Rating: 5 out of 5
I placed my order for Gojo and Toji, I received my order in 48h with fast delivery, excellent communication.
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Response from CHIBI AKIHABARA
We sincerely thank you for your flattering review and your rating of 5/5. We are delighted to hear that your order of Gojo and Toji was delivered quickly and that you appreciated our communication. Your satisfaction is our priority, and we hope to see you again soon at CHIBI AKIHABARA.
L
Rating: 5 out of 5
thank you
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Response from CHIBI AKIHABARA
We sincerely thank you for your positive feedback and your rating of 5/5. Your satisfaction is our priority, and we are delighted that you enjoyed your experience on our site "CHIBI AKIHABARA". Don't hesitate to come back and see us to discover our new products!
M
Rating: 5 out of 5
Very good site. I had a small problem ordering and they handled it very well. The shipping went smoothly and the figurines are pretty.
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Response from CHIBI AKIHABARA
We sincerely thank you for your positive feedback and your rating of 5/5! We are delighted to learn that our team was able to assist you effectively and that you like your figurines. Do not hesitate to come back to us for your next orders. See you very soon at CHIBI AKIHABARA!
F
Rating: 4 out of 5
Order well received but as often with this type of small figurine. The packaging is just bubble wrap wrapped around the figurine and as often one of them was broken.
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Response from CHIBI AKIHABARA
Thank you very much for taking the time to share your feedback! We are glad that your order was received well, but we are sorry to hear that one of the figurines arrived broken. Please feel free to contact us directly for any assistance, we will be happy to help.
M
Rating: 5 out of 5
very good merchant site, fast shipping and careful packaging!!!!
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Response from CHIBI AKIHABARA
We sincerely thank you for your flattering review of our site "CHIBI AKIHABARA". We are delighted to learn that you appreciated our shipping and packaging services. Your satisfaction is our priority and your comments encourage us to maintain our efforts.
T
Rating: 5 out of 5
ALTHOUGH THE ORDER TOOK A LONG TIME TO ARRIVE, A REASON INDEPENDENT OF CHIBI, THE SALES SERVICE ALWAYS RESPONDED QUICKLY TO MY REQUESTS
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Response from CHIBI AKIHABARA
We sincerely thank you for your positive feedback. We are delighted to learn that our customer service was able to meet your expectations despite the delivery delay that was beyond our control. Your satisfaction is our priority, and we hope to see you soon at CHIBI AKIHABARA.
J
Rating: 5 out of 5
The order was processed and shipped quickly. The package was very well made, each item was perfectly protected.
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Response from CHIBI AKIHABARA
Thank you very much for your review and your rating of 5/5! We are delighted to hear that your order was processed quickly and that the package arrived in perfect condition. Your satisfaction is our priority, and your comments encourage us to continue in this direction.
A
Rating: 5 out of 5
Fast and careful delivery. Perfect.
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Response from CHIBI AKIHABARA
We sincerely thank you for your flattering review, Axel. We are delighted to hear that you appreciated the speed and care of our delivery. Your satisfaction is our priority and we hope to welcome you again soon at CHIBI AKIHABARA.
T
Rating: 4 out of 5
The figure was packaged far too insecurely, which led to its box now being riddled with countless dents. Otherwise, everything is fine.
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M
Rating: 5 out of 5
Order received very quickly, in good condition. The game is super stylish, it perfectly matches the mini game in AC Valhalla!
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Response from CHIBI AKIHABARA
Thank you very much for your flattering review! We are delighted to hear that your order arrived quickly and in good condition. It's great that the game meets your expectations and the experience of AC Valhalla. Your satisfaction is our priority. We look forward to seeing you again at CHIBI AKIHABARA!
V
Rating: 4 out of 5
Satisfied with the order placed at Chibi Akihabara, package received well packaged. I always have delays on preordered products that are related to suppliers and not to Chibi Akihabara who unfortunately can do nothing. For this reason, they sent me the products already in stock from one of my preorders as a gesture and I thank them for that.
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Response from CHIBI AKIHABARA
We sincerely thank you for your positive feedback regarding your order at Chibi Akihabara. We are delighted that you appreciated the packaging of your package and the responsiveness of our team. Rest assured that we are doing our best to manage pre-orders and we appreciate your understanding regarding any potential delays from suppliers.
J
Rating: 5 out of 5
Package well received, pre-orders take a long time and you have to be patient to get a refund but everything eventually gets done.
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Response from CHIBI AKIHABARA
Thank you very much for your feedback, Jordan! We are delighted to hear that your package has arrived safely. We understand that pre-order times can be long and we appreciate your patience. We do our best to provide quality service and your feedback helps us improve. See you soon at CHIBI AKIHABARA!
C
Rating: 5 out of 5
Very good site, product arrived very quickly and in good condition, very well protected
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Response from CHIBI AKIHABARA
We sincerely thank you for your flattering review and your rating of 5/5. We are delighted to hear that your order arrived quickly and in perfect condition. Your satisfaction is our priority, and we do everything we can to protect our products. We look forward to seeing you again soon at CHIBI AKIHABARA!
H
Rating: 5 out of 5
inevitable
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Response from CHIBI AKIHABARA
Thank you very much for your flattering review! We are delighted to hear that you found our site impeccable. Your satisfaction is our priority, and your feedback motivates us to continue improving our services. We look forward to seeing you again at CHIBI AKIHABARA!
N
Rating: 5 out of 5
Delivery was compliant and extremely fast. One of the comforters of one of the figurines was broken but I imagine that can happen. Very devilish as a company.
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Response from CHIBI AKIHABARA
We sincerely thank you for your positive feedback and encouraging words regarding our company. We are delighted to hear that you found the delivery fast and in line with your expectations. We apologize for the damaged figurine and assure you that we take this very seriously. Please do not hesitate to contact us for any assistance. Your satisfaction is our priority.
Have a nice day
Have a nice day