The online store Chibi Akihabara is praised for its efficient and prompt shipping, with many customers highlighting that their orders arrived quickly and in good condition. The careful packaging of items is consistently mentioned, ensuring that products are well-protected during transit. Customers express satisfaction with the quality of the figurines received, often describing them as beautiful and a perfect addition to their collections. Additionally, the customer service is noted for being responsive and helpful, effectively addressing any questions or issues that arise.
Hello,Thank you for your feedback and your loyalty! :DBalive journée & à bientôt ^^
N
Nadege
Rating: 4 out of 5
following a purchase from 13/09/2023
Nickel product, just what I ordered... my son was delighted!
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience about your order with us.Please feel free to send us an email at [email protected] and let us know what we could improve in order to get 5 stars :DV Wishing you a pleasant day.
F
Fab
Rating: 5 out of 5
following a purchase from 13/09/2023
Tres bien rien a redire pas de probleme
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day :)
C
Client
Rating: 5 out of 5
following a purchase from 13/09/2023
Simply brilliant
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Response from CHIBI AKIHABARA
Hello,Thank you for your review! See you soon on our site! Have a nice day.
I
Irene C.
Rating: 5 out of 5
following a purchase from 13/09/2023
GOOD GOOD GOOD! That's fine
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Response from CHIBI AKIHABARA
HelloThank you very much for taking the time to leave your review.
N
Nini B.
Rating: 5 out of 5
following a purchase from 13/09/2023
Excellent site. I recommend it.
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Response from CHIBI AKIHABARA
Hello Thank you very much for your opinion and your recommendation :)See you soon on our site.
F
Fdio
Rating: 5 out of 5
following a purchase from 12/09/2023
Perfect, fast and very good quality! My first order and certainly not my last! The customer service is also very fast, thank you!
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Response from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your first order from us! Thank you for your feedback! :DBalive day & see you soon on our site ^^
A
Astria
Rating: 5 out of 5
following a purchase from 12/09/2023
Very good site and fast shipping
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! :DBonjour & à bientôt sur notre site !
A
Aurelie C.
Rating: 3 out of 5
following a purchase from 12/09/2023
On the site itself at the top! The products received were top notch, perfect, and the packaging complied. However, the delivery person or company was pure and utter crap, I don't know if it depends on you, but I just had to say it! delay, bad follow-up, bad delivery notice, and in the end a delayed delivery that ended up in a relay point.
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Response from CHIBI AKIHABARA
Hello,We're sorry that the DPD delivery driver didn't give you your parcel on time. Unfortunately, from the moment the parcel is given to the carrier, we no longer have control over their actions.For future occasions, we invite you to choose another carrier such as Colissimo, but also to report to DPD what happened with your parcel so that it doesn't happen again.Good day to you.
S
Staptiate
Rating: 5 out of 5
following a purchase from 11/09/2023
Always very fast for the delivery and products always of good quality and very beautiful.
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Response from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied! Thank you for your feedback! :DBalive day & see you soon!
A
Aurore
Rating: 5 out of 5
following a purchase from 05/09/2023
Perfect, as usual!
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Response from CHIBI AKIHABARA
Hello,Thank you for your loyalty & for taking the time to post a review! See you soon on our site! Have a nice day.
M
Maëva
Rating: 5 out of 5
following a purchase from 06/09/2023
Great experience, I recommend it. Very fast delivery and incredible figurine. Honestly, nothing to complain about except that I will buy from you again.
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your opinion, and for your recommendation! :DBay good day to you & see you soon at Chibi! :)
M
Matthieu J.
Rating: 5 out of 5
following a purchase from 05/09/2023
This site is simply professional, I've never had a breakage/theft and the figurines or other items are well packaged. The person on the phone is irreproachable and goes out of her way to satisfy her customers. The after-sales service is very quick to respond, I haven't had to use after-sales services, it seems. I hope it lasts.
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Response from CHIBI AKIHABARA
Hello,Thank you very much for your constructive feedback regarding your order & our customer service! :DV Wishing you a pleasant day & see you soon on our site! ^^
K
Kevin C.
Rating: 5 out of 5
following a purchase from 06/09/2023
Sublime figurine and well-packaged parcel as always
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Response from CHIBI AKIHABARA
Hello,Thank you for your feedback and your loyalty! :DBon day & see you soon at Chibi!
N
Nicolas M.
Rating: 5 out of 5
following a purchase from 05/09/2023
Always at the top! I've placed a couple of dozen orders and the only problem I've had was solved in two emails! I highly recommend them!
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Response from CHIBI AKIHABARA
Hello,Thank you very much for your loyalty & your recommendation! :DU A beautiful day to you & see you soon! ^^
N
Nicolas
Rating: 4 out of 5
following a purchase from 31/08/2023
Everything went well, just the delivery was 1 day late.
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Response from CHIBI AKIHABARA
Hello,Thank you for your feedback! :DNWe would like to remind you that from the moment the parcel is entrusted to the carrier, we no longer have control over their actions and possible delays in delivery to our customers. From what we've been able to see of your order, it was dispatched on 29/08 and received on 01/09, which is a rather short lead time. Wishing you a good day & see you soon! ^^
J
Jérémy P.
Rating: 5 out of 5
following a purchase from 03/09/2023
Super order tracking very responsive to questions very very well delivered I recommend
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Response from CHIBI AKIHABARA
Hello,Thank you for your recommendation and your opinion! :DV Wishing you a nice day & see you soon on our site!
N
Nicolas
Rating: 5 out of 5
following a purchase from 23/08/2023
I recently made a purchase from this online site, and overall my experience has been very positive. The undeniable strong point is the speed of delivery. However, it's important to note that prices can vary from item to item. Sometimes they may seem a little high, but that depends on the product you're looking for. That said, if you want to support a French company while receiving your purchases quickly, I highly recommend this site.
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Response from CHIBI AKIHABARA
Hello,Thank you very much for your constructive feedback & for your recommendation! :D We are delighted to hear that you are satisfied with our services! Wishing you a nice day & see you soon on our site! :)
A
Anonyme
Rating: 5 out of 5
following a purchase from 03/09/2023
Very well packaged product! Very pleased with this experience. I will be back!
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Response from CHIBI AKIHABARA
Hello,Thank you very much for sharing your experience! :DBon a good day & hope to see you back on our site! ^^
P
Panyasiri S.
Rating: 5 out of 5
following a purchase from 30/08/2023
Very satisfied with the products, fast shipping!
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day :)
G
Gabrielle C.
Rating: 5 out of 5
following a purchase from 28/08/2023
I am very happy to have received my figurine! It's so beautiful! I didn't expect to receive it right away, but I'm so happy to have it! It arrived in very good condition, the box well protected, and I was well informed of the progress of my package!
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Response from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied! Thank you very much for your constructive feedback! :DBon a good day & see you soon on our site!
C
Claire D.
Rating: 5 out of 5
following a purchase from 31/08/2023
Excellent quality statuette, never disappointed ????
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Response from CHIBI AKIHABARA
Hello,Thank you for your loyalty & your opinion! :DBalive day & see you soon on our site ^^
A
Antoine G.
Rating: 4 out of 5
following a purchase from 30/08/2023
No problem with the transaction or delivery, but it would be better to have more information on order tracking because the waiting time for the parcel to be sent is a bit long.
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Response from CHIBI AKIHABARA
Hello,First of all, thank you very much for your review & your order:DL wait for shipment of your package in your case was normal: you had chosen the payment in installments by check.This means of payment has a longer processing than a payment by CB or Paypal.As explained to you by our customer service, it is only when all checks are cashed that your order is shipped. There is then a waiting period of 10 to 15 days when the last cheque is deposited, in case there is a return from the bank. For future orders, we advise you to choose another, faster payment method if you wish to receive your products more quickly. Paypal, for example, offers payment in several instalments :)Wishing you a pleasant day & see you soon on our site!
K
Katy
Rating: 5 out of 5
following a purchase from 30/08/2023
Order placed without difficulty. The parcel was dispatched quickly and so was the reception. For a second order, it's as good as the first. I am more than satisfied.
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Response from CHIBI AKIHABARA
Hello,Thank you very much for posting a review :DNWe are delighted to hear that you are satisfied with your order as well as with our services :)A beautiful day to you & see you soon on our site!
L
Lydie D.
Rating: 5 out of 5
following a purchase from 29/08/2023
Site well done and realize where one finds a varied offer of figurines and goodies with all the prices for all the purses in premium of the gifts which make pleases !!!! I recommend CHIBI for the in love ones and collectors of beautiful figurines of any universe.
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Response from CHIBI AKIHABARA
Hello,Thank you very much for your constructive feedback & your recommendation! :DNWe are delighted to know that you are satisfied! A great day to you & see you soon on our site :)
V
Vincent T.
Rating: 4 out of 5
following a purchase from 29/08/2023
Very good transaction. New and well protected products. In terms of communication, I had asked for support for point relay delivery and I had no answer. I didn't know DPD and had to call their customer service several times, but I got through :)
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Response from CHIBI AKIHABARA
Hello,First of all, thank you for your feedback :)We have questioned our team about your support request, but we have nothing on this subject, it is certainly the DPD carrier you are talking about. Unfortunately, we have no control over the actions & services of the carriers we work with. However, you can always open a ticket on our site if you need to, for any questions regarding your orders, our products or the status of the shipment. :DV Wishing you a good day & see you soon!
K
Kraft
Rating: 5 out of 5
following a purchase from 28/08/2023
New order from Chibi Akihabara. Fast, protected shipping, a team that listens to its customers and takes the time to answer our questions. A wide choice of products, and the possibility of choosing between different delivery and payment methods. Their site is always up to date, much to the delight of collectors. I recommend this store, which you can visit with complete confidence.
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Response from CHIBI AKIHABARA
Hello,Thank you very much for your review, your recommendation and for sharing your experience with our customer service! :DV Wishing you a pleasant day & see you soon on our site!
A
Anne-laure C.
Rating: 5 out of 5
following a purchase from 28/08/2023
The figurines arrived on time and well protected.
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day. :)
F
Florent M.
Rating: 5 out of 5
following a purchase from 24/08/2023
Top notch, as usual!!!!
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Response from CHIBI AKIHABARA
Hello,Thank you for your loyalty & your opinion! :D Good day & see you soon ^^
M
Maxime R.
Rating: 5 out of 5
following a purchase from 21/08/2023
Products not yet opened (gifts for a birthday)But as usual the service is of good quality and the products very well protected.
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Response from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with our services! Thank you for your opinion & your loyalty! :DNWe hope that these products will please the future owner :)Good day & see you soon!
P
Paul T.
Rating: 5 out of 5
following a purchase from 21/08/2023
The figures are as described and arrive in good condition.
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! :DBonjour à vous & bientôt sur notre site !
G
Gwendoline
Rating: 5 out of 5
following a purchase from 21/08/2023
Fast and careful shippingPerfectFigure at the top and attractive price.
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience! :DGood day to you & see you soon ^^
D
Drak U.
Rating: 5 out of 5
following a purchase from 21/08/2023
Items in quantity, impeccable communication. Careful shipping
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Response from CHIBI AKIHABARA
Hello,Thank you for posting a review :DBonjour & à bientôt !
M
Mugear
Rating: 5 out of 5
following a purchase from 22/08/2023
Excellent figurine and impeccable delivery service ????????????
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience! :DGood day to you & see you soon ^^
M
Mike E.
Rating: 5 out of 5
following a purchase from 21/08/2023
Top , nickel store , orders received quickly ??
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Response from CHIBI AKIHABARA
Hello,Thank you for your feedback :Have a nice day & see you soon!
C
Chloé F.
Rating: 5 out of 5
following a purchase from 21/08/2023
Very good quality, fast delivery. Item as described. I recommend
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Response from CHIBI AKIHABARA
Hello,Thank you for your recommendation and your opinion! :DV Wishing you a nice day & see you soon on our site!
F
Froment C.
Rating: 5 out of 5
following a purchase from 21/08/2023
Excellent website for buying figurines and other items.
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Response from CHIBI AKIHABARA
Thanks for the review :)See you soon & have a good weekend ^^
J
JigokuNoOokami
Rating: 5 out of 5
following a purchase from 21/08/2023
Perfect, fast and careful delivery
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day ^^
C
Celine
Rating: 5 out of 5
following a purchase from 21/08/2023
Fast shipping
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day :)
P
Patrice
Rating: 5 out of 5
following a purchase from 21/08/2023
Everything was in order. I recommend
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Response from CHIBI AKIHABARA
Hello,Thank you for your recommendation and your opinion! :DV Wishing you a pleasant day & see you soon on our site!
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