The online store Chibi Akihabara is praised for its efficient and prompt shipping, with many customers highlighting that their orders arrived quickly and in good condition. The careful packaging of items is consistently mentioned, ensuring that products are well-protected during transit. Customers express satisfaction with the quality of the figurines received, often describing them as beautiful and a perfect addition to their collections. Additionally, the customer service is noted for being responsive and helpful, effectively addressing any questions or issues that arise.
Product conforms to the description.careful shipment, the product is superbly packaged and protected.
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your opinion about your order with us! Please let us know what we could improve in order to get 5 stars :DV Wishing you a nice day & see you soon!
J
Jean-baptiste R.
Rating: 4 out of 5
following a purchase from 18/05/2023
The parcel was well delivered, but I had to pick it up at the Renault garage in Rolampont when I had asked for it at the Arum des fleurs in Nogent.
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Response from CHIBI AKIHABARA
Hello,Thank you for your feedback :)On our side, we confirm that it was noted that your package should arrive in the relay point: l'Arum des fleurs in Nogent. It may happen that the carrier decides to drop off packages at another relay point, for a variety of reasons, and this is unfortunately beyond our control.wishing you a good day & see you soon!
C
Coralie G.
Rating: 4 out of 5
following a purchase from 21/05/2023
Beautiful figurine but very long wait for a pre-order
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Response from CHIBI AKIHABARA
Hello,Thank you for your feedback :)Unfortunately, pre-orders can often be postponed by our suppliers. For more information on pre-orders, please read our blog post: https://chibi-akihabara.com/fr/actualites/post/en-attente-de-livraison-fournisseur-.htmlVous Wishing you a pleasant day & see you soon! :D
P
PEGGY
Rating: 5 out of 5
following a purchase from 12/05/2023
Navigation on the site is very pleasant, the filters allow us to find the product(s) we are interested in very quickly.The descriptions of the figurines are very complete and we see that we are dealing with enthusiasts.The prices are correct and the free delivery from 60 euros is a plus.The products are well protected during shipment.I recommend 100%.
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Response from CHIBI AKIHABARA
Hello,Thank you for your constructive review & recommendation! :DV Wishing you a nice day & see you soon!
D
David H.
Rating: 5 out of 5
following a purchase from 10/05/2023
Super site I recommend
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Response from CHIBI AKIHABARA
Hello,Thank you for your recommendation and your opinion! :DV Wishing you a pleasant day & see you soon on our site!
C
Client
Rating: 5 out of 5
following a purchase from 14/05/2023
I didn't know this site at all, I was able to make my first order, frankly quality, happy with my purchase.
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Response from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your first order! Thank you for your feedback! :DBalive day & see you soon!
S
SB
Rating: 5 out of 5
following a purchase from 12/05/2023
Corresponds to description
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day.
T
Thomas C.
Rating: 5 out of 5
following a purchase from 09/05/2023
Received quickly and in good condition, I was kept informed of the status of my order which is reassuring. First time but won't be the last.
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Response from CHIBI AKIHABARA
Hello,Thank you for your review of your first order on our site! :DA see you soon on Chibi & have a nice day!
D
Dylan D.
Rating: 5 out of 5
following a purchase from 30/04/2023
The merchandise was well protected and never had a problem
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Response from CHIBI AKIHABARA
Hello,Thank you for your loyalty and for your feedback on your order! Have a great day & see you soon at Chibi!
V
Vuko
Rating: 5 out of 5
following a purchase from 07/05/2023
I ordered on Thursday and the product arrived on Saturday. Incredibly effective!
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience about your order! :DBay good day to you & see you soon! :)
J
Jérôme
Rating: 5 out of 5
following a purchase from 26/04/2023
The products were well packaged and as described. Perfect!
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Response from CHIBI AKIHABARA
Hello,Thank you so much for sharing your experience! :DV Wishing you a nice day & see you soon at Chibi!
K
Kim
Rating: 5 out of 5
following a purchase from 02/04/2023
This is the first time I have ordered from this site and I am very satisfied with my purchase. The parcel arrived well protected. (I had pre-ordered a nendoroid doll in July 2022, which arrived at the end of March 2023). The seller is serious, I recommend him!
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Response from CHIBI AKIHABARA
Hello,Thank you for your recommendation and your opinion! :DNWe are delighted to hear that you are satisfied with this first order from us :)Wishing you a pleasant day & see you soon on our site!
B
Berangere
Rating: 5 out of 5
following a purchase from 22/04/2023
Perfect, I recommend
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Response from CHIBI AKIHABARA
Hello,Thank you for your recommendation and your opinion! :DV Wishing you a pleasant day & see you soon on our site!
J
Jimmy S.
Rating: 5 out of 5
following a purchase from 19/04/2023
Fast and efficient as always
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Response from CHIBI AKIHABARA
Hello,Thank you for your loyalty & for taking the time to post a review! See you soon on our site! Have a nice day.
C
Client
Rating: 4 out of 5
following a purchase from 20/04/2023
order received quite quickly only worry no email to announce purchase and delivery date surprise in mailbox no order tracking strange first time I see this since I buy on net or other
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Response from CHIBI AKIHABARA
Hello,Thank you for your feedback :)At the time you placed your order, we were experiencing problems with the site's emails, which is why you were not notified of the progress of your order at that time. This was only temporary, the problem is now solved ^^Please excuse us for the inconvenience, wishing you a good day!
L
Loïc
Rating: 4 out of 5
following a purchase from 19/04/2023
no messageI did not receive any message from chibi akihabara to say that my parcel had left. Otherwise no problem
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Response from CHIBI AKIHABARA
Hello,Thank you for your review :)Please excuse us, at the time you placed your order, we were experiencing problems with the site emails, that's why you were not notified of the progress of your order at that time. This was only temporary, the problem is now solved ^^Wishing you a nice day!
A
Aze
Rating: 5 out of 5
following a purchase from 13/04/2023
Package received on time and quick response from support on a concern. Perfect
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Response from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your order! Thank you for your feedback! Have a nice day.
J
Jennifer G.
Rating: 5 out of 5
following a purchase from 13/04/2023
100% satisfied with my order. Great qualityLower prices than in storeFast delivery, just need a follow-up.
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Response from CHIBI AKIHABARA
Hello,Thank you very much for your feedback :DAt the time you placed your order, we were experiencing problems with the site's emails, which is why you were not notified of the progress of your order at that time. This was only temporary, the problem is now solved ^^Please excuse us for the inconvenience, wishing you a good day & see you soon!
K
Konona
Rating: 5 out of 5
following a purchase from 15/04/2023
Glad to have found a French company. Fast and efficient delivery. Well protected. Affordable prices. Thank you very much!
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Response from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your order! Thank you for your feedback! :DBalive day & see you soon!
V
Vincent T.
Rating: 5 out of 5
following a purchase from 02/04/2023
Order received promptly, figurine as expected
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience about your order! :DBalive day & see you soon!
G
Graffin K.
Rating: 5 out of 5
following a purchase from 13/04/2023
Fast delivery and well-packaged parcel.
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day.
D
Damien C.
Rating: 5 out of 5
following a purchase from 13/04/2023
Good price fast shipping well packaged I recommend
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Response from CHIBI AKIHABARA
Hello,Thank you for your recommendation and your opinion! :DV Wishing you a pleasant day & see you soon on our site!
E
Emeric
Rating: 5 out of 5
following a purchase from 13/04/2023
Several years that I order my figurines never had a single problem?
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Response from CHIBI AKIHABARA
Hello,Thank you for your opinion and your loyalty! :DBalive day & see you soon!
M
MazoLPB
Rating: 5 out of 5
following a purchase from 12/04/2023
Great! Quality + delivery time, it's a pleasure!
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Response from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your order! Thank you for your feedback! :DBonjour & à bientôt sur notre site !
D
David
Rating: 5 out of 5
following a purchase from 02/04/2023
Very good site for figurines and not very expensive and a lot of choice.
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day.
R
Romain B.
Rating: 5 out of 5
following a purchase from 04/04/2023
Easy navigation on the siteThe descriptions are complete with sufficient information
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience with us! :DV Wishing you a nice day & see you soon!
M
Marion
Rating: 5 out of 5
following a purchase from 02/04/2023
Arrived quickly and products in good condition!
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day :)
F
Flous T.
Rating: 5 out of 5
following a purchase from 02/04/2023
Fast delivery, well packaged. No complaints. Very good site????
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Response from CHIBI AKIHABARA
Hello,Thank you for your feedback! :DBonjour & à bientôt chez Chibi !
S
SG
Rating: 5 out of 5
following a purchase from 02/04/2023
Compliant and fast
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience on our website! :DBalive day & see you soon at Chibi!
M
Mallet
Rating: 3 out of 5
following a purchase from 09/04/2023
I ordered a figurine on 5/03/2023 and received it on 8/03/2023. Packaging intact. This figurine was a birthday present for my daughter, who only returned from Spain a month later. The figurine was finally discovered on 9/04 but what a disappointment...one arm is broken, there's a defect in the cape and the toupet on the hat doesn't fit on the hat. Claim made on 10/04 but no reply. We'd like to know how to send her back and get a new figurine in good condition. I'm disappointed by the site's lack of responsiveness.
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Response from CHIBI AKIHABARA
Hello,We're very sorry to hear that your figurine arrived broken.After reviewing your SAV ticket, we can confirm that customer service replied to you on 11/04.It can happen that during transport, even with the protections, the figurines inside the boxes move a little and the fragile parts can therefore break.We therefore invite you to read the last message that customer service sent you and thus be able to help you solve this problem. We hope to hear from you soon, and wish you a pleasant day.
G
Guillaume
Rating: 5 out of 5
following a purchase from 04/04/2023
Despite a problem with my order due to the delivery company, chibi akibara solved the problem quickly and returned my order to me very quickly.
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Response from CHIBI AKIHABARA
Hello,Thank you for your review :D Our customer service does its best to help you and will always be at your disposal if needed :)Wishing you a nice day & see you soon on our site!
T
Theotim O.
Rating: 4 out of 5
following a purchase from 02/04/2023
the condition of the figurines was perfect, the only drawbacks were the condition of the boxes, which were a little bent, and the long delivery time.
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Response from CHIBI AKIHABARA
Hello,Thank you for your feedback :) Unfortunately, we don't have control over our suppliers' delivery times and we can't predict their delays if any. If you have any questions about your order, please don't hesitate to contact our customer service team, who will be happy to answer them :)Have a nice day & see you soon!
J
Jean-Baptiste
Rating: 5 out of 5
following a purchase from 18/12/2022
Fast delivery with careful product packaging. The figurines arrived in perfect condition. I recommend Chibi Akihabara.
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Response from CHIBI AKIHABARA
Hello,Thank you for your recommendation and your opinion! :DV Wishing you an excellent day & see you soon on our site!
C
Caroline
Rating: 2 out of 5
following a purchase from 28/03/2023
I waited months for my package to arrive. It was for Christmas and arrived in March without any information. I thought I'd never receive it when it arrived.
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Response from CHIBI AKIHABARA
Hello,We apologize for the delay. Unfortunately, we have no control over our suppliers' delivery times and cannot predict any delays. The date indicated on pre-order products is for information purposes only and can often be changed at any time by the supplier and sometimes by the manufacturer itself.as soon as pre-orders are received at our premises, they are dispatched immediately to our customers, whom we do not wish to keep waiting any longer. :)Wishing you a good day.
A
Amandine
Rating: 5 out of 5
following a purchase from 03/04/2023
Very fast delivery and the quality of the product is magnificent.
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day.
E
Enzo
Rating: 5 out of 5
following a purchase from 02/04/2023
Fast delivery after pre-coordination and arrival of the figurines on the premises. Carton impeccable and super secure.but on the other hand MHA figurine carton for 2 One Piece figurines is funny, but bravo for the ecology ????
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience about your order! :D Have a nice day & see you soon on our website!
N
Nicolas P.
Rating: 5 out of 5
following a purchase from 02/04/2023
Perfect !!!!
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day :)
C
Cgeorgy
Rating: 5 out of 5
following a purchase from 02/04/2023
Delivered smoothly, parcel in good condition and arrived ahead of schedule.
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience! We are delighted to hear that you are satisfied! :DBalive day & see you soon!
B
BRUNO
Rating: 5 out of 5
following a purchase from 02/04/2023
2 nd order at Chibi akihabara, serious company.
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Response from CHIBI AKIHABARA
Hello,Thank you for your recommendation and your loyalty! :DV Wishing you a pleasant day & see you soon on our site!
D
Daniel
Rating: 5 out of 5
following a purchase from 02/04/2023
and the quality is top-notch!
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day :)
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