The online store Chibi Akihabara is praised for its efficient and prompt shipping, with many customers highlighting that their orders arrived quickly and in good condition. The careful packaging of items is consistently mentioned, ensuring that products are well-protected during transit. Customers express satisfaction with the quality of the figurines received, often describing them as beautiful and a perfect addition to their collections. Additionally, the customer service is noted for being responsive and helpful, effectively addressing any questions or issues that arise.
Super thanks and very good quality; I'll be back :)
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Response from CHIBI AKIHABARA
HelloThank you
J
Jiraya
Rating: 5 out of 5
following a purchase from 08/07/2022
Order sent very quickly and carefully
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Response from CHIBI AKIHABARA
HelloThank you for your review
F
Frederic M.
Rating: 4 out of 5
following a purchase from 12/07/2022
The delivery arrived very quickly after the order and as always very well protected.
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Response from CHIBI AKIHABARA
HelloThank you for your message. Don't hesitate to tell us what we can improve as your review is positive but we didn't get the 5 stars.
O
Onbria
Rating: 5 out of 5
following a purchase from 11/07/2022
I was very satisfied with my purchase. There were some problems with the delivery but the chibi akihabara site was not at fault but the post office was. I received my figurine in perfect condition and I would not hesitate to recommend your site.
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Response from CHIBI AKIHABARA
HelloWe are sorry for the inconvenience caused by the post office and we thank you for not penalizing us on this point. We are delighted that your order arrived in good condition.
P
Pitois A.
Rating: 5 out of 5
following a purchase from 11/07/2022
Fast delivery I am very satisfied with the product every time thank you ????
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Response from CHIBI AKIHABARA
HelloThank you for your order
N
Nicolas D.
Rating: 5 out of 5
following a purchase from 11/07/2022
Simply perfect
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Response from CHIBI AKIHABARA
HelloThank you for this perfect review :)
F
Fred
Rating: 5 out of 5
following a purchase from 11/07/2022
Perfect, compliant item.
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Response from CHIBI AKIHABARA
HelloThank you
J
JJmagic
Rating: 5 out of 5
following a purchase from 11/07/2022
Always satisfied, delivered on time, attentive customer service, I recommend!!!!
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Response from CHIBI AKIHABARA
HelloThank you very much for your positive and starry feedback.
A
Alexandre J.
Rating: 5 out of 5
following a purchase from 29/06/2022
Fast and accurate shipping.
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Response from CHIBI AKIHABARA
HelloThank you for your review
S
Seb
Rating: 5 out of 5
following a purchase from 10/07/2022
Very fast shipping, very well packaged and protected product, top service as usual :)
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Response from CHIBI AKIHABARA
HelloThank you very much for your positive feedback :)
J
Joe
Rating: 5 out of 5
following a purchase from 30/06/2022
Order arrived safely but cardboard packaging damaged on the side. The box with the figurine is fine, I couldn't open it because it was a gift. I'm happy with it, it's very pretty, and it's a good price, I also benefited from a promotional code.
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Response from CHIBI AKIHABARA
HelloThank you for your feedback. Don't hesitate to keep an eye on our partners, so you can pick up other coupon codes for your next orders :)
I
Inconnu
Rating: 5 out of 5
following a purchase from 22/06/2022
Received very quickly and without problem, impeccable service.
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Response from CHIBI AKIHABARA
HelloThank you for such a positive review :)
C
Cyril
Rating: 5 out of 5
following a purchase from 02/07/2022
Fast delivery. product in good condition. it's a pity that the batteries in the purchased product ran out on receipt.
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Response from CHIBI AKIHABARA
HelloGenerally, batteries are not supplied with the product. We can't check their efficiency because we would have to open the figurine and do a test. The value of the product would change and lose its authenticity. The batteries supplied by the manufacturer are not our fault, but we will pass on the information. Thank you for not penalizing us on this point.
A
Adam M.
Rating: 4 out of 5
following a purchase from 06/07/2022
I am never disappointed by the parcels I receive. They are very well packed and protected. The small negative point would be that for packages that are pre-ordered, the information is not clear enough once the pre-order is validated.
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Response from CHIBI AKIHABARA
Hello. We have posted two messages on the forum (accessible to all without registration) explaining supplier delivery delays and products that have undergone a date change in order to keep customers as informed as possible. Concerning pre-orders, you have in your customer area, the status indicated with the changes as they occur. You'll also find frequently asked questions. And if you have any questions, you can contact customer service or our CM on social networks, who will be happy to help.
H
Helene O.
Rating: 4 out of 5
following a purchase from 05/07/2022
Fast, careful dispatch. However, bubble wrap around the boxes of figurines would have been necessary: one of the three boxes purchased was a little damaged (due to one of the cardboard tabs). Apart from this minor inconvenience, I recommend it!
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Response from CHIBI AKIHABARA
Hello Please excuse us for this, we take note of your advice.
G
Guillaume
Rating: 5 out of 5
following a purchase from 05/07/2022
Very good merchant! Wide choice of products, good prices, fast and careful shipping, little gifts with the order! Highly recommend!
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Response from CHIBI AKIHABARA
HelloThank you for your detailed, positive and starry feedback.
F
FL
Rating: 5 out of 5
following a purchase from 05/07/2022
Reliability and speed
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Response from CHIBI AKIHABARA
HelloThank you very much
K
Kilady
Rating: 5 out of 5
following a purchase from 05/07/2022
Very nice figurine. It was not damaged in transit, nor was the packaging.
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Response from CHIBI AKIHABARA
HelloThank you for your message
F
Flo
Rating: 5 out of 5
following a purchase from 05/07/2022
Extremely satisfied, very fast delivery, with SMS to let you know when delivery is on its way, and the product is very well packaged. It's a gift, so I didn't open the figurine.
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Response from CHIBI AKIHABARA
HelloThank you for your positive feedback
C
Christophe R.
Rating: 5 out of 5
following a purchase from 05/07/2022
Received very quickly, top quality figurine
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Response from CHIBI AKIHABARA
HelloThank you
I
Isabelle F.
Rating: 5 out of 5
following a purchase from 04/07/2022
Well-priced items that can't be found anywhere else easily, neat packaging and fast shipping. This was my first order, but I'd definitely do it again!
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Response from CHIBI AKIHABARA
HelloThank you very much for your positive feedback and your confidence.
J
Jessy
Rating: 5 out of 5
following a purchase from 04/07/2022
great experience as always
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Response from CHIBI AKIHABARA
HelloThank you
I
Isabelle S.
Rating: 5 out of 5
following a purchase from 04/07/2022
Superb figurine, as described! Very well-protected parcel.
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Response from CHIBI AKIHABARA
HelloThanks for your feedback
J
Justine
Rating: 5 out of 5
following a purchase from 04/07/2022
They're super productive! <="" td="">
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Response from CHIBI AKIHABARA
HelloThank you very much for your positive feedback and for not penalizing us. We've sent you an e-mail ;)
S
Sandy R.
Rating: 4 out of 5
following a purchase from 04/07/2022
Too happy, she's so beautiful
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Response from CHIBI AKIHABARA
HelloMerci. Don't hesitate to tell us what we need to improve to get the 5 stars.
R
Romain N.
Rating: 5 out of 5
following a purchase from 03/07/2022
Very satisfied
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Response from CHIBI AKIHABARA
HelloThank you
N
Najib
Rating: 5 out of 5
following a purchase from 03/07/2022
Very good site, very good quality figurines. Fast delivery!
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Response from CHIBI AKIHABARA
HelloThank you for your starry-eyed, positive feedback.
M
Maxime G.
Rating: 5 out of 5
following a purchase from 02/07/2022
Great, I've been ordering for years and never had a problem. I highly recommend
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Response from CHIBI AKIHABARA
HelloThank you very much for your loyalty!
K
Keisuke
Rating: 4 out of 5
following a purchase from 02/07/2022
Excellent Chibi I've been buying figurines from you for years, and the site is very well designed and clear.
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Response from CHIBI AKIHABARA
HelloThank you very much. Don't hesitate to tell us what we need to improve to get 5 stars.
J
Jeremy
Rating: 5 out of 5
following a purchase from 02/07/2022
Nothing to say very well packaged figurine, I recommend
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Response from CHIBI AKIHABARA
HelloThank you very much
T
Thomas M.
Rating: 5 out of 5
following a purchase from 02/07/2022
Fair prices, good products and fast shipping.
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Response from CHIBI AKIHABARA
HelloThank you for your recommendation
A
Arkady B.
Rating: 4 out of 5
following a purchase from 02/07/2022
fast delivery but figurine with a (very) small paint defect on the character's hand :-(
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Response from CHIBI AKIHABARA
HelloWe are sorry about this. Please do not hesitate to contact customer service with photos and your order number.
L
Lucie
Rating: 5 out of 5
following a purchase from 02/07/2022
Beautiful figurines with little treats as gifts!
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Response from CHIBI AKIHABARA
HelloThank you very much for your positive message
F
Franck P.
Rating: 5 out of 5
following a purchase from 01/07/2022
perfect, fast order, careful delivery. Item conforms to description
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Response from CHIBI AKIHABARA
HelloThank you very much
A
Auchericou
Rating: 5 out of 5
following a purchase from 28/06/2022
Fast and efficient delivery. Product in very good condition.
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Response from CHIBI AKIHABARA
HelloThank you very much
R
Romain D.
Rating: 4 out of 5
following a purchase from 27/06/2022
the products arrived very quickly and in perfect condition, well protected. However, the DPD delivery service still delivered my parcel to the bookshop and not to my home, and this is not the first time, plus my box arrived in poor condition.
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Response from CHIBI AKIHABARA
HelloWe are very sorry about this. We delivered your parcel to the colissimo post office. However, when you arrive in Belgium, the Post Office has an agreement with DPD, which takes care of the parcels. Unfortunately, we have no control over this. Sincerely
S
Sylvain
Rating: 5 out of 5
following a purchase from 26/06/2022
As usual.... Speed....Protection....Perfect.
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Response from CHIBI AKIHABARA
HelloThank you
D
Dam
Rating: 4 out of 5
following a purchase from 25/06/2022
The figurine arrived later than planned, but it's true that at the moment conditions aren't ripe for getting everything within a precise timeframe in any field.
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Response from CHIBI AKIHABARA
HelloThank you for your understanding.
K
Kevin H.
Rating: 5 out of 5
following a purchase from 25/06/2022
always well packaged and no worries I validate 100%.
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Response from CHIBI AKIHABARA
HelloThank you very much
F
Franck M.
Rating: 4 out of 5
following a purchase from 21/06/2022
Very fast shipping. very good .
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Response from CHIBI AKIHABARA
HelloThank you for your feedback. Please do not hesitate to contact customer service to report the problem. Sincerely
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