The online store Chibi Akihabara is praised for its efficient and prompt shipping, with many customers highlighting that their orders arrived quickly and in good condition. The careful packaging of items is consistently mentioned, ensuring that products are well-protected during transit. Customers express satisfaction with the quality of the figurines received, often describing them as beautiful and a perfect addition to their collections. Additionally, the customer service is noted for being responsive and helpful, effectively addressing any questions or issues that arise.
Very serious about my order and a deadline respected
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Response from CHIBI AKIHABARA
HelloThank you for your comment
C
Charlotte M.
Rating: 5 out of 5
following a purchase from 05/12/2021
Very good products, arrived quickly.
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Response from CHIBI AKIHABARA
HelloThank you very much
C
Christelle R.
Rating: 5 out of 5
following a purchase from 05/12/2021
Fast and efficient
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Response from CHIBI AKIHABARA
HelloThank you for your feedback
G
Geoffrey T.
Rating: 5 out of 5
following a purchase from 30/11/2021
Excellent product packaged in good conditionsWarning, however, that Colissimo services are unable to deliver to a simple addressMaybe suggest a second choice of carrier.
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Response from CHIBI AKIHABARA
HelloThank you very much for your order and your opinion. I'll be sure to pass on your valuable advice.
M
Maxime R.
Rating: 5 out of 5
following a purchase from 30/11/2021
4 orders placed with them.always top-notch.fast, careful delivery.
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Response from CHIBI AKIHABARA
HelloThank you very much for your orders on our online store and for this top review ^^.
A
Alexis M.
Rating: 5 out of 5
following a purchase from 30/11/2021
I've ordered from Chibi several times and I'm very happy!
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Response from CHIBI AKIHABARA
HelloThank you for your loyalty and your orders :)
V
Vanessa F.
Rating: 4 out of 5
following a purchase from 30/11/2021
Ordered Goldorak and his ship, very satisfied, shipment well protected arrived in good condition.
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Response from CHIBI AKIHABARA
HelloThank you very much for your messageDon't hesitate to let us know where we can improve to get a 5 star rating ^^.
L
Loïc D.
Rating: 5 out of 5
following a purchase from 29/11/2021
Just the best site to empty your PEL in figurine!
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Response from CHIBI AKIHABARA
HelloThank you very much for your review and your order.
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G B.
Rating: 5 out of 5
following a purchase from 29/11/2021
I've never had a problem with them before, except this time when my figurine arrived broken (not Chibi-Akihabara's fault, the figurine had a manufacturing defect), so I contacted the sav who replied quickly and had me send the figurine back to them for a refund.
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Response from CHIBI AKIHABARA
Hello We apologize for the incident with the figurine. Thank you for your understanding and we're glad we were able to resolve the situation quickly. Hope to see you soon on chibi :)
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Marion V.
Rating: 5 out of 5
following a purchase from 29/11/2021
Very satisfied with my purchase, the parcel was delivered very quickly.
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Response from CHIBI AKIHABARA
HelloThank you for your feedback.
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Laure M.
Rating: 5 out of 5
following a purchase from 29/11/2021
received promptly, good packaging, quality service
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Response from CHIBI AKIHABARA
HelloThanks for your feedback
A
Alexandre S.
Rating: 5 out of 5
following a purchase from 29/11/2021
Fast delivery and good condition
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Response from CHIBI AKIHABARA
HelloThanks :)
M
Mathieu L.
Rating: 5 out of 5
following a purchase from 29/11/2021
Fast and excellent
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Response from CHIBI AKIHABARA
HelloThank you
T
Thierry T.
Rating: 5 out of 5
following a purchase from 29/11/2021
Excellent site, very reliable, fast and accurate delivery, very attractive price
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Response from CHIBI AKIHABARA
HelloThank you very much for your opinion
S
Sabrina C.
Rating: 4 out of 5
following a purchase from 29/11/2021
Well-packaged figurines, prompt dispatch once goods available. I don't give 5 stars because the dates indicated for pre-orders are not at all realistic, you have to add 3 to 4 months more than what is announced on the site. (availability indicated > end of August > reality > end of November). So you might as well take a much broader view in your forecasts. In the end, instead of being disappointed not to receive our order as indicated, we'll be delighted if it arrives earlier, turning disappointment into a pleasant surprise and everyone's happy.
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Response from CHIBI AKIHABARA
Thank you for your feedback. We are sorry for the inconvenience. Concerning the information on a pre-ordered product with the famous counter. You should know that suppliers offer us a catalog of products with an indicated release date. To this date, we add a month to see the bigger picture. Unfortunately, despite our best efforts, we sometimes find that the date remains unchanged * pending supplier delivery*. We contact our suppliers on a daily basis to obtain a precise date. In these times of crisis, with shortages of raw materials and disrupted shipping lanes, even suppliers are unable to provide us with new dates. If the wait becomes too long, which we fully understand, you have several options. Please do not hesitate to contact us if you need help. Thank you very much.
J
J
Rating: 5 out of 5
following a purchase from 29/11/2021
First order everything is Perfect
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Response from CHIBI AKIHABARA
HelloThank you for your order and your confidence.
C
Client
Rating: 5 out of 5
following a purchase from 29/11/2021
Very pleasant sites, order received on time and extremely well packaged!
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Response from CHIBI AKIHABARA
HelloThank you very much ^^
D
Dylan R.
Rating: 5 out of 5
following a purchase from 29/11/2021
The figure is magnificent and in perfect condition. Just on the base, the end caps weren't correctly positioned, but I've found a solution to make it fit. On the other hand, delivery was fast and well protected. I'd recommend it!
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Response from CHIBI AKIHABARA
HelloThank you very much for your feedback and recommendation.
G
Guillaume D.
Rating: 5 out of 5
following a purchase from 29/11/2021
I've already ordered several items and honestly have nothing to complain about in terms of delivery and the condition and protection of the items. Large box, figurines protected with bubble wrap so undamaged, delivery usually within a week. I've never received a broken item and I hope never to, so I can't tell you what happens in the event of damage. I recommend the site, you'll find items cheaper than on other sites and conversely more expensive here and less elsewhere but it remains very affordable.
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Response from CHIBI AKIHABARA
HelloA huge thank you for this comment and your recommendation.
Z
ZM
Rating: 5 out of 5
following a purchase from 28/11/2021
Fast and accurate delivery
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Response from CHIBI AKIHABARA
HelloThank you
L
Léa P.
Rating: 5 out of 5
following a purchase from 15/11/2021
100% secure store! 2 orders placed and twice satisfied! I recommend it to everyone!
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Response from CHIBI AKIHABARA
HelloThank you very much for your very positive comment. We are delighted to have lived up to your expectations.
N
Niiko_
Rating: 5 out of 5
following a purchase from 28/11/2021
Never disappointed, parcel super well protected, large varieties everyone is served
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Response from CHIBI AKIHABARA
HelloThank you very much :)
M
Mireille M.
Rating: 4 out of 5
following a purchase from 28/11/2021
I buy dragon ball z figurines every year and they are very beautiful. I recommend this site which is very serious
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Response from CHIBI AKIHABARA
Hello, Thank you very much for your order. Please do not hesitate to tell us what we need to improve in order to get the 5 stars. Sincerely
L
Lloyd P.
Rating: 5 out of 5
following a purchase from 28/11/2021
Ultra-protected parcelFast deliveryPortrait of crocodile pirates more than beautiful
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Response from CHIBI AKIHABARA
Hello, Thank you very much for your opinion :)
M
Michael V.
Rating: 5 out of 5
following a purchase from 28/11/2021
Fast shipping and product as described. The figure looks of good quality, the colors are impeccable.
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Response from CHIBI AKIHABARA
HelloThank you for your order
P
Pierre L.
Rating: 5 out of 5
following a purchase from 28/11/2021
Received quickly and in perfect condition
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Response from CHIBI AKIHABARA
HelloThank you for your review
T
Thomas N.
Rating: 5 out of 5
following a purchase from 28/11/2021
Super service despite the difficulties due to the covid you are at the top.encore merci.
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Response from CHIBI AKIHABARA
HelloThank you :)
S
Sandie
Rating: 5 out of 5
following a purchase from 28/11/2021
very nice figurine arrived quickly
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Response from CHIBI AKIHABARA
HelloThank you
M
Maëva P.
Rating: 5 out of 5
following a purchase from 27/11/2021
Many products available, regularly updated, great prices and always fast delivery with our well-protected products.What more could you ask for? :)
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Response from CHIBI AKIHABARA
HelloThank you very much for your comment which makes us extremely happy :)
M
M. P.
Rating: 5 out of 5
following a purchase from 27/11/2021
Fast delivery. Product conforms. Careful packaging.
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Response from CHIBI AKIHABARA
HelloThank you
S
Stéphanie B.
Rating: 5 out of 5
following a purchase from 27/11/2021
Package delivered very quickly and as ordered.
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Response from CHIBI AKIHABARA
HelloThank you very much
V
Vivi
Rating: 5 out of 5
following a purchase from 27/11/2021
I haven't fully opened them yet (they're for Christmas) but they look very nice and of good quality, delivered quickly.
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Response from CHIBI AKIHABARA
HelloThank you for your order
G
Gaetan O.
Rating: 2 out of 5
following a purchase from 26/11/2021
Figurine arrived quickly but out of the 3 figurines, one was broken and I had no response from after-sales service, so it was a bad experience for me.
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Response from CHIBI AKIHABARA
Hello We apologize for the inconvenience. However, looking at the history of your message, you contacted us on 7/11/2021 and we replied the very next day, on 8/11/2021, asking you to send us photos of all the sides of the figurine's box, as well as photos of the figurine in its entirety and with the broken parts. Contrary to what you wrote in your review, we have contacted you. Please contact us again to continue the procedure. Sincerely
P
PASCALINE
Rating: 5 out of 5
following a purchase from 26/11/2021
Very good sales service, responsive and attentive.
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Response from CHIBI AKIHABARA
HelloThank you for your review
K
Krystel
Rating: 5 out of 5
following a purchase from 26/11/2021
conny thanks to Tiktok, I decided to take a review for my little brother, to celebrate his birthday. See the reaction
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Response from CHIBI AKIHABARA
HelloThank you for your order
G
GB
Rating: 2 out of 5
following a purchase from 25/11/2021
One of the two figurines arrived with an element (Limule's, the Slime was no longer attached, so we had to glue it back in place). The second had no problem except for a longer waiting time than announced, waiting for suppliers.
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Response from CHIBI AKIHABARA
Hello. We apologize for the inconvenience. If you have received a broken or damaged figurine, you can send us photos showing the defect via the "Contact Us" section on the website and we will have found a solution. Please do not hesitate to contact us! As for the delay, we apologize on behalf of our supplier who is doing their utmost to make up for it. Sincerely
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Nacima Z.
Rating: 4 out of 5
following a purchase from 22/11/2021
When you take a pre-order, you have to be patient, but as soon as it arrives, delivery is quite fast.
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Response from CHIBI AKIHABARA
HelloPlease excuse us for the delay. Our suppliers are currently experiencing delays and we are doing our best to ship the product to you as soon as it arrives at our premises. Sincerely
C
Caroline M.
Rating: 5 out of 5
following a purchase from 24/11/2021
Super. Original products arrived in great condition. My son will be delighted
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Response from CHIBI AKIHABARA
HelloThank you very much
E
Eli
Rating: 5 out of 5
following a purchase from 23/11/2021
I made a pre-order 6 months in advance, and the deadline was met to the day! Bravo for the seriousness!
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Response from CHIBI AKIHABARA
Hello Thank you very much for your order and your positive feedback :)
K
Kévin
Rating: 5 out of 5
following a purchase from 23/11/2021
Very satisfied fast delivery, the figurine is in good condition nothing to say it's just perfect.
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Response from CHIBI AKIHABARA
Thank you very much for your review and your order.
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