Customer reviews of CHIBI AKIHABARA

I ordered this figurine more than a year ago... despite the wait, it arrived very late and without any real explanation... I was browsing the site and I still saw the figurine in pre-order when it should no longer be... it was really tiring because there is no explanation... I had to send requests in order to get the answer to my question.Despite everything, customer service is top, they respond quickly and the exchange of the package is always very well.

Well received (a little late compared to physical stores that already had it for 1 month but I cross that it is not your fault)

Figurine well received, better than the 1st with defects, nevertheless a small overpainting on the shorts (left leg) But the figurine remains clean ^^

A parcel that was supposed to be a Christmas present arrived at the end of April (that can happen, no worries) but when we asked for information about the parcel we had the impression that we were bothering them, they replied to us a long time later and in the end once the parcel had been received no co gesture or at least a short note to apologize for the inconvenience and the waiting time. I'm very disappointed by my experience.

Products sound good

Perfect figurines Too bad there is a delay in delivery (5 days late)

Packaging a little light and figurine box damaged but figurine intact otherwise fast delivery

Very good store, transport nothing to say except the packaging too light for me. It misses a part figurine of big size (60-90cm) see more. The surprise boxes are really not bad, good surprises are worth it. I recommend this store

I'm as satisfied as ever with my purchases.

Send on time, superb delivery

Fast shipping. Perfect. I would have liked a box for my food box.

The parcel arrived without any problem except for the first parcel which got lost and was eventually returned but otherwise nothing to say about the second shipment.

Good value for money.the c18 seems quite small for the price but I did not pay attention to the size Otherwise very satisfied We find some figurine impossible to find in store.

Hello I received my package on time Products impeccable Thank you

Very fast delivery. Product a little more expensive than the competition but very satisfied with the speed of order processing and delivery.

One of my figurines was perfect, the other had a manufacturing defect, so it had to be fitted together. The parcel was well cared for and sent quickly.

Very good site small downside delivery time colissimo too long order Monday received Friday but very happy with my order small advice d that c pay send and not wait 24h it wastes time for nothing otherwise very good

The parcel arrived torn and open and was stuck back together with scotch tape.

Super fast delivery

Even if it's not chibi's fault, very little news or info on the preco. Ordered in May 2020 and never got any info either on site or in com. Otherwise ok service. Package intact.

Could you please add a search filter on figurine size, just below the one on price? That would be great, as I don't have much room at home, so when I search for figurines on your site, I'm interested in those that are ~20 cm maximum.

The service is perfect and so is the packaging, my weekly shonen jump was well protected by paper and plastic to fill the void in the box.

fast delivery but some boxes were damaged which is a pity

good products. fast delivery super cool

Very good but little information on the progress of the parcel

The figurine is beautiful and well worth the money.

I bought a new figurine and received it with defects/stains, I'm quite disappointed.

Very disappointed compared to the ratings on this site. You don't need to have a problem with the order because the after-sales service sucks. It's after having been on other site and forum concerning chibi akihabara to make me another opinion that I saw that it had full of problem already and that in addition to that it suppresses all bad opinion (perhaps that this one will be also).In any case never more I will order at them.Réponse à Chibi Akihabara:Bonjour,Oui je vois que sur ce site il n'y a pas filtrage autant pour moi je retirer ce que j'ai dit et tant mieux si c'est le cas.Yes you talk about reviews on this site but without talking about reviews on the internet, I asked around me people who are used to buying figurines online, your site is not very in praise too.A procedure that is not explained anywhere and I find that you explain poorly at first you offer me a 10 percent credit or an exchange. Then you tell me to break the figurine when it's already broken without any explanation. What you also forgot to mention is that if I send it back, I have to pay the shipping costs myself, even though I'm the one who received it broken. Yes, I didn't reply, I was advised to insist, but I don't think there's any point, so I've decided to close the case, and I don't feel like paying for the return parcel as well. It'll cost me less, but I'll try to get someone to repair it for me and cover up the breakage a bit. I still received a figurine where I have nothing to say but if you've looked on Truspilot you must have seen it I've noted it well because it corresponds to what I ordered." Truspilot with 1?227 and a verified company flag. It's true that 89% positive reviews from many different customers doesn't carry much weight" as you say in this sentence so you don't have to worry about any negative reviews will not harm your sales and your regular customers.I also wish you a good dayCordially.

Superb quality product with a slight downside in terms of waiting time.

Bonjour Frankly very well except the cardboard protection of delivery was in an appalling

I didn't hear from the carrier when my order arrived and it was hard to check the status of my order, especially since it was a pre-order. I was worried (I'm new to the site) so I took off a point. But otherwise, everything was perfect! It arrived pretty quickly and everything :) I'd recommend the site!

Damaged cardboard box wet because a bottle was lying closed but leaked.

Too long to arrive coli in poor condition and paint defects on the figurine can do better

I placed a pre-order and the figurine arrived after 5 months, more than one of which was late. The figurine itself is perfect. However, the support to hold it is very crooked. As a result, it tilts a lot and sometimes falls for no reason.

The broly figurine has paint and molding defects, very disappointed with the quality.

The product arrived on time, in good condition.the figure is huge, fairly well detailed despite some inconsistencies with the new film.the figure had traces of use, but I do not know if this comes from the supplier or directly from the factory. ?.. In any case satisfied, since the time I'm looking for one with a fair price.

The site is pretty well done, the team is fast and responsive. One point in months for the follow-up of pre-orders that disappear from the site without leaving any information on the date of receipt.

Good quality, but some defects. Difficulties during assembly. I remain satisfied with my purchase.

Well packaged. The figurine is beautiful.

Very good product, my only complaint is the very large box for the small number of products.