Customer reviews of CHIBI AKIHABARA

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 2 958 published reviews

Summary of reviews

The online store Chibi Akihabara is praised for its efficient and prompt shipping, with many customers highlighting that their orders arrived quickly and in good condition. The careful packaging of items is consistently mentioned, ensuring that products are well-protected during transit. Customers express satisfaction with the quality of the figurines received, often describing them as beautiful and a perfect addition to their collections. Additionally, the customer service is noted for being responsive and helpful, effectively addressing any questions or issues that arise.

Reviews 2, 3 and 5 stars

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B
Birugiiru
Rating: 5 out of 5
following a purchase from 26/02/2022
Delivery within 2 to 3 days, perfectly protected parcel, superb figurine.JUSTE TOP
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Response from CHIBI AKIHABARA
HelloThank you very much
G
Guillaume L.
Rating: 5 out of 5
following a purchase from 02/03/2022
Order with your eyes closed, just exellent site.
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Response from CHIBI AKIHABARA
BonjourMerci infiniment :)
A
Adeline R.
Rating: 5 out of 5
following a purchase from 02/03/2022
Fast delivery and well-protected parcel, just perfect
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Response from CHIBI AKIHABARA
HelloThank you very much
S
Sandra D.
Rating: 5 out of 5
following a purchase from 02/03/2022
Super beautiful figurine! Very well detailed, frankly I'm in love! This site is great! The SAV is great I recommend x1000 !
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Response from CHIBI AKIHABARA
HelloThank you very much for this starry and positive review :)
J
Jeffrey T.
Rating: 5 out of 5
following a purchase from 02/03/2022
Received quickly and in good condition
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Response from CHIBI AKIHABARA
HelloThank you
E
Emil
Rating: 5 out of 5
following a purchase from 02/03/2022
A reliable site, quality/price, fast and careful shipping, official product. Top-notch!
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Response from CHIBI AKIHABARA
HelloThank you for this top-notch review ^^
Y
Youcef G.
Rating: 5 out of 5
following a purchase from 27/02/2022
excellent, fast and efficient
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Response from CHIBI AKIHABARA
HelloThank you
A
Anjels
Rating: 5 out of 5
following a purchase from 02/03/2022
Very satisfied with my purchase, it was excellent, very fast shipping.
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Response from CHIBI AKIHABARA
HelloThank you
C
Client
Rating: 5 out of 5
following a purchase from 01/03/2022
compliant product
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Response from CHIBI AKIHABARA
HelloThank you
B
Benchniti V.
Rating: 5 out of 5
following a purchase from 01/03/2022
Service very good I had made a pre-order there was a little delay but customer service responded immediately by mails reassuring me and also offering me an exchange with a figurine already available or a refund! So I waited and some time later the figurine arrived. Thank you very much, I recommend this very professional company.
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Response from CHIBI AKIHABARA
HelloThank you very much for this detailed and starry feedback.
V
VIJAY
Rating: 5 out of 5
following a purchase from 28/02/2022
Excellent service
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Response from CHIBI AKIHABARA
HelloThank you very much
M
Mister P.
Rating: 5 out of 5
following a purchase from 28/02/2022
Very satisfied as usual
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Response from CHIBI AKIHABARA
HelloThank you
C
Christelle D.
Rating: 3 out of 5
following a purchase from 28/02/2022
Damaged cardboard box wet because a bottle was lying closed but leaked.
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Response from CHIBI AKIHABARA
HelloWe're sorry for the inconvenience. Please do not hesitate to contact customer service if you have not already done so. Sincerely
A
Aurelie
Rating: 5 out of 5
following a purchase from 28/02/2022
Although there was a 2-month delay due to the supplier on the delivery of the figurine bought in pre-order, I have no negative points to raise concerning the Chibi site, the shipments are always fast and careful and the products received are of high quality. We buy regularly from this site and recommend it with our eyes closed.
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Response from CHIBI AKIHABARA
HelloThank you very much for not penalizing us on the supplier delay. Thank you also for your understanding and your orders :)
V
Val.
Rating: 5 out of 5
following a purchase from 27/02/2022
Very fast delivery
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Response from CHIBI AKIHABARA
HelloThank you
C
Charles L.
Rating: 5 out of 5
following a purchase from 13/02/2022
High quality figurine +++
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Response from CHIBI AKIHABARA
Hello Thank you for your feedback +++ :)
M
Marie R.
Rating: 5 out of 5
following a purchase from 27/02/2022
The photos are identical to the product, the site is ergonomic and the pre-order system is very well explained.
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Response from CHIBI AKIHABARA
HelloThank you very much for this review :)
R
Romain B.
Rating: 5 out of 5
following a purchase from 27/02/2022
Safe and reliable for 4 past orders.
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Response from CHIBI AKIHABARA
HelloThank you very much for your past orders
M
Merouane R.
Rating: 5 out of 5
following a purchase from 27/02/2022
Impeccable service 10/10
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Response from CHIBI AKIHABARA
HelloThank you very much for your feedback
E
Emilien M.
Rating: 3 out of 5
following a purchase from 27/02/2022
Too long to arrive coli in poor condition and paint defects on the figurine can do better
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Response from CHIBI AKIHABARA
HelloWe apologize for the inconvenience. Concerning the delay, we have no control over our supplier who has been accumulating delays since the health crisis. We have posted a message on our forum to warn customers. Concerning the defects of the figurine, you have the possibility of sending us the photographs showing the defects and to ask for a replacement of product OR you have the possibility of sending us back the product (in its original cartons) and to ask for the refunding if you are not satisfied. We remain at your disposal.
C
Christophe A.
Rating: 5 out of 5
following a purchase from 27/02/2022
no problem
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Response from CHIBI AKIHABARA
HelloThank you
A
Auriane O.
Rating: 5 out of 5
following a purchase from 27/02/2022
Fast, careful shipping! Great figurine, as per photos and description :)
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Response from CHIBI AKIHABARA
HelloThank you
L
Loïc G.
Rating: 5 out of 5
following a purchase from 26/02/2022
Very well delivered fast and efficient thank you
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Response from CHIBI AKIHABARA
HelloThank you
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Benjamin D.
Rating: 5 out of 5
following a purchase from 26/02/2022
Very good careful shipping the only small concern with the speed of shipping but otherwise perfect
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Response from CHIBI AKIHABARA
HelloThanks for your feedback
J
Jeremie R.
Rating: 5 out of 5
following a purchase from 26/02/2022
Top service, delivery, product and price! Very happy with this site!
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Response from CHIBI AKIHABARA
HelloThank you
C
Christelle
Rating: 5 out of 5
following a purchase from 24/02/2022
Fast shipping and very well packaged
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Response from CHIBI AKIHABARA
HelloThank you
M
Marion
Rating: 5 out of 5
following a purchase from 24/02/2022
Fast delivery (ordered on Sunday, received on Thursday). Very good quality, perfect price. Well packed to avoid shocks. Would recommend!
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Response from CHIBI AKIHABARA
HelloThank you very much for your recommendation
Y
Yoyo P.
Rating: 5 out of 5
following a purchase from 24/02/2022
The parcel arrived faster than the date indicated, well packaged product, super product by the way I recommend this site, I would recommend it without doubt.
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Response from CHIBI AKIHABARA
HelloThank you for your positive and starry review
A
Antoine B.
Rating: 5 out of 5
following a purchase from 24/02/2022
Beautiful products, as always ;)
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Response from CHIBI AKIHABARA
HelloThank you very much
L
Loïc L.
Rating: 5 out of 5
following a purchase from 24/02/2022
Trustworthy site, parcel sent and received quickly!
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Response from CHIBI AKIHABARA
HelloThank you for your positive review
R
Renaud B.
Rating: 5 out of 5
following a purchase from 24/02/2022
Pre-order delivered as scheduled in February. No complaints. I have a tiny paint defect on one of the figure's arms, but there's nothing they can do about that. It doesn't bother me at all. Low shipping costs and clean delivery.
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Response from CHIBI AKIHABARA
HelloThank you very much for your feedback
M
Meeli
Rating: 5 out of 5
following a purchase from 23/02/2022
Magnificent figurine ?? Nothing to say, for the price it's worth it ! Enormissime !??
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Response from CHIBI AKIHABARA
HelloThank you
A
Anthony L.
Rating: 5 out of 5
following a purchase from 23/02/2022
Received today, discreet box, well packed and well protected inside. Thank you chibi team.
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Response from CHIBI AKIHABARA
HelloThank you
Z
Zoz
Rating: 5 out of 5
following a purchase from 23/02/2022
Magnificent figurine, the wait is rewarded, fast and careful delivery.
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Response from CHIBI AKIHABARA
HelloThank you for this starry return
C
Celine
Rating: 5 out of 5
following a purchase from 23/02/2022
As ordered
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Response from CHIBI AKIHABARA
HelloThank you
F
Fred
Rating: 5 out of 5
following a purchase from 23/02/2022
Fast, well-protected shipment. Serious website.
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Response from CHIBI AKIHABARA
HelloThank you
M
Morgane
Rating: 5 out of 5
following a purchase from 23/02/2022
Pre-order carried out last June, very quick and clear response when I asked for news in January. As soon as the products were available, I received them very quickly and carefully.
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Response from CHIBI AKIHABARA
HelloThank you very much for your feedback
R
Romain J.
Rating: 5 out of 5
following a purchase from 19/02/2022
Correct prices, efficient delivery, top customer service, I recommend.
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Response from CHIBI AKIHABARA
HelloThank you very much for these clarifications.we don't work with counterfeit products, we work with official partners.
T
Titi94
Rating: 3 out of 5
following a purchase from 22/02/2022
I placed a pre-order and the figurine arrived after 5 months, more than one of which was late. The figurine itself is perfect. However, the support to hold it is very crooked. As a result, it tilts a lot and sometimes falls for no reason.
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Response from CHIBI AKIHABARA
HelloWe are sorry that you are not satisfied with your order. Please note that we are dependent on our suppliers and that product delays are not our fault. An article was posted on our forum explaining the delivery delays. No matter how hard we try to contact our suppliers, we cannot send packages with nothing in them simply to respect the dates, which are only indicative. You have the option of returning it to us (at your expense and in its original boxes) and requesting a refund, bearing in mind that we are resellers and not manufacturers. We have no control over the products leaving the factory. Defects on the figurine are not our fault and are sadly common on Banpresto/Bandai Spirits products.
E
Emmanuel S.
Rating: 5 out of 5
following a purchase from 22/02/2022
I'm delighted with the figurine, which proudly adorns my cabinet, thanks to you.
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Response from CHIBI AKIHABARA
HelloThank you very much for your feedback and your order.