The online store Chibi Akihabara is praised for its efficient and prompt shipping, with many customers highlighting that their orders arrived quickly and in good condition. The careful packaging of items is consistently mentioned, ensuring that products are well-protected during transit. Customers express satisfaction with the quality of the figurines received, often describing them as beautiful and a perfect addition to their collections. Additionally, the customer service is noted for being responsive and helpful, effectively addressing any questions or issues that arise.
Hi, thanks for taking the time to leave us a review! :D See you soon on Chibi Akihabara! Have a nice day ^^
R
Ryu
Rating: 5 out of 5
following a purchase from 19/03/2024
Packages handled quickly and professionally
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Response from CHIBI AKIHABARA
Hi, thanks for taking the time to leave us a review! :D See you soon on Chibi Akihabara! Have a nice day ^^
M
M. B.
Rating: 5 out of 5
following a purchase from 12/03/2024
Fast shipping, fair prices and a wide choice of figurines and other goodies, as well as access to certain ichiban kuji figurines.
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Response from CHIBI AKIHABARA
Hello,Thank you for your positive feedback! :D We're delighted that you appreciated our fast shipping service, as well as our wide selection of figurines and other goodies at reasonable prices. Your satisfaction is our priority, and we are grateful for your trust. Have a nice day & see you soon on Chibi Akihabara!
C
Charlotte C.
Rating: 5 out of 5
following a purchase from 11/03/2024
Very good. Nothing to report
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on Chibi Akihabara! Have a nice day ^^
S
Sofiene S.
Rating: 5 out of 5
following a purchase from 11/03/2024
Very good site serious and careful delivery I recommend it
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Response from CHIBI AKIHABARA
Hello,Thank you for your positive review and recommendation! Have a nice day & see you soon on Chibi Akihabara!
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Nathalie
Rating: 5 out of 5
following a purchase from 05/03/2024
Good site, good choice, the package is well prepared for transport. I recommend it.
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Response from CHIBI AKIHABARA
Hello,Thank you for your positive review and recommendation! Have a nice day & see you soon on Chibi Akihabara!
C
Carine
Rating: 5 out of 5
following a purchase from 27/02/2024
Very fast delivery (48H) as soon as the item is available! Well packed parcel, item conforms to the pre-order.
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Response from CHIBI AKIHABARA
Hello,Thank you for your trust and your positive feedback. :D Have a nice day & see you soon on Chibi Akihabara!
L
Lau J.
Rating: 5 out of 5
following a purchase from 07/03/2024
I received my order very quickly, one day before the expected date, against signature. The figurine is well protected and in perfect condition. This is my first order on the site but I had already bought one of their figurines at Japan Expo, they are very professional, I recommend them.
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Response from CHIBI AKIHABARA
Hello,Thank you for your order and for your positive feedback. :DNWe are pleased that your order arrived quickly and in perfect condition. The protection of our products is a priority for us. Thank you for your recommendation and your confidence. Have a nice day & see you soon on Chibi Akihabara!
O
Oda V.
Rating: 5 out of 5
following a purchase from 09/03/2024
100% Recommends.reliable website, original, high quality products at a great price. Fast home delivery, I recommend it 100%.
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your positive experience and for your recommendation :DPassz une bonne journée & à bientôt sur Chibi Akihabara!
G
Guer
Rating: 5 out of 5
following a purchase from 07/03/2024
EXCELLENT 100% RECOMMEND. Reliable website, original, high quality products at a great price. Fast home delivery, 100% recommend.
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience and for your recommendation :DPassz une bonne journée & à bientôt sur Chibi Akihabara!
R
Romain L.
Rating: 5 out of 5
following a purchase from 05/03/2024
This is the first time I've ordered from this site and frankly I'm not disappointed, the prices are reasonable but the best thing is to buy 2 figurines if you want to take advantage of free delivery. Otherwise I highly recommend
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Response from CHIBI AKIHABARA
Hello, Thank you for your review & recommendation! :D We're delighted that your first shopping experience on our site lived up to your expectations.Have a nice day & see you soon on Chibi Akihabara!
C
Christopher
Rating: 5 out of 5
following a purchase from 06/03/2024
Customer service is always there! Fast delivery ^^
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Response from CHIBI AKIHABARA
Hello,Thank you for your feedback about our customer service and we are delighted to hear that it lived up to your expectations! :DNThank you for your confidence and we hope to satisfy you even more with your next purchases. Have a nice day & see you soon on Chibi Akihabara!
C
Client
Rating: 5 out of 5
following a purchase from 05/03/2024
Perfect, fast delivery and arrived in perfect condition
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Response from CHIBI AKIHABARA
Hello,We are pleased that your order was shipped quickly and arrived in perfect condition. Have a nice day & see you soon :D
T
TC
Rating: 5 out of 5
following a purchase from 27/02/2024
The products were received as soon as possible and the staff are very helpful and pleasant on the phone. Thank you very much!
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Response from CHIBI AKIHABARA
Hello,We are delighted that you received your products quickly, and thank you for your compliments on the availability and friendliness of our staff. We appreciate your positive feedback and remain at your disposal for any future requests. Thank you for being part of our community, and see you soon! ^^
M
Martial D.
Rating: 5 out of 5
following a purchase from 05/03/2024
Perfect delivery even if delivered to your home instead of the chosen parcel relay.
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Response from CHIBI AKIHABARA
Hello,We're sorry for any inconvenience caused by the change in delivery address, but we're delighted that your parcel arrived in perfect condition despite this. We'll take note of this and investigate what happened so that this hassle doesn't happen again. We take note of this and will investigate what happened so that this problem does not recur in the future.Bonne journée & à bientôt sur Chibi Akihabara :D
E
Eranoc
Rating: 5 out of 5
following a purchase from 01/03/2024
Delivered on time for a birthday party. Thanks to you, the item is top notch.
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Response from CHIBI AKIHABARA
Hello,We are delighted to have been able to contribute to a successful birthday. Thank you for your review, and we're glad the article met your expectations.Have a nice day & see you soon! :D
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Gregoire P.
Rating: 5 out of 5
following a purchase from 05/03/2024
Fast service, good quality figurines, affordable prices
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Response from CHIBI AKIHABARA
Hello,Thank you for your compliments on our fast service, the quality of our figurines, and our affordable prices. Have a nice day & see you soon on Chibi Akihabara! :D
D
Delphine M.
Rating: 5 out of 5
following a purchase from 04/03/2024
Although there was a delay with the pre-orders, the figurines arrived in very good condition and are magnificent. I'm super happy and the little surprise gifts (Christmas time) are adorable?
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Response from CHIBI AKIHABARA
Hello,Thank you for your feedback! :DNWe are delighted that the figurines arrived in very good condition and that you like them. ^^Happy day & see you soon!
M
Marie-C
Rating: 4 out of 5
following a purchase from 28/02/2024
nickel as usual my pre-ordered figurine arrived safely.
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience about your order with us.Please let us know what we could improve in order to get 5 stars :D Wishing you a pleasant day.
A
Anthony F.
Rating: 5 out of 5
following a purchase from 28/02/2024
Great experience. Parcel always well protected.
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Response from CHIBI AKIHABARA
Hello,Thank you for your review! We appreciate your positive feedback about your experience and the protection of your parcels.Good day to you & see you soon!
A
Anthony
Rating: 5 out of 5
following a purchase from 27/02/2024
Impec as usual.
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Response from CHIBI AKIHABARA
Hello,Thank you for your loyalty & your opinion! :DBay to you & see you soon!
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Paget
Rating: 4 out of 5
following a purchase from 27/02/2024
Pre-order purchase, item available two and a half months after order...a bit long for a Christmas present. Corresponds to the order, delivery by parcel relay.
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your pre-order experience. We understand your disappointment about the late availability of the item, especially when it is a Christmas gift. Advertised lead times for pre-orders are set by our suppliers and the manufacturer, but unfortunately they are not always met due to various factors such as transportation, economic issues, or production delays.We are aware that prolonged waiting can be frustrating for our customers, and we sincerely apologize for any inconvenience this may have caused. We would like to assure our customers that we do our utmost to fulfill orders on time. Your understanding is important to us, and we appreciate your patience. Thank you for your confidence, and we hope to have the opportunity to offer you a smoother shopping experience for your next orders.Have a nice day & see you soon!
I
Ines
Rating: 4 out of 5
following a purchase from 28/02/2024
You always answered my questions, even if I was a bit insistent...
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience about your order with us.Please let us know what we could improve in order to get 5 stars :DV Wishing you a nice day & see you soon!
M
Marilys V.
Rating: 2 out of 5
following a purchase from 28/02/2024
Not very satisfied. My order included a pre-ordered figurine (received months after its release in stores) which was very different from the photo on the website, and of poorer quality (unrecognizable face among other things). So disappointed, I won't be buying any more figurines on the internet: you pay for a product based on the photo provided and you get a much worse one.
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Response from CHIBI AKIHABARA
Hello,We sincerely regret to learn that your purchasing experience did not meet your expectations. We have taken note of your disappointment regarding the pre-ordered figurine, in particular due to the differences in quality compared to the photo on the website.In order to better understand your situation and resolve any possible problems, we sent you an e-mail on 06/03 requesting more information on the product in question. Unfortunately, we have not yet received a reply from you. It's important to stress that the photos and information we display come from the manufacturer and supplier, over whom we unfortunately have no direct control. If you could take the time to reply to our email, we would be grateful if we could resolve this situation satisfactorily. We would like to assure our customers that we are here to support them throughout their shopping experience.Thank you for your understanding, and we remain at your disposal for any questions or concerns.Looking forward to hearing from you,Have a nice day.
M
Mme M.
Rating: 5 out of 5
following a purchase from 27/02/2024
Compliant product with very careful packaging.
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on Chibi Akihabara! Have a nice day ^^
S
Solenn
Rating: 5 out of 5
following a purchase from 28/02/2024
Superb figurines, fast and well-protected shipment, everything perfect!
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on Chibi Akihabara! Have a nice day ^^
W
William W.
Rating: 5 out of 5
following a purchase from 28/02/2024
The figurine is just magnificent
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Response from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your order! Thank you for your feedback! :DBon day & see you soon on Chibi Akihabara!
D
Danh N.
Rating: 5 out of 5
following a purchase from 27/02/2024
Well-packaged parcel, product as pictured
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on Chibi Akihabara! Have a nice day ^^
H
HugoAndCars
Rating: 5 out of 5
following a purchase from 28/02/2024
Chibi's reputation is well established, everything is perfect as usual! ??
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience and for your loyalty! Have a nice day & see you soon ^^
C
Client
Rating: 5 out of 5
following a purchase from 28/02/2024
Very good service that responds fairly quickly and the shipment is fast and very well packaged.
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience! :DBon day & see you soon on our site!
D
David T.
Rating: 4 out of 5
following a purchase from 27/02/2024
Delivery: goodProduct: correct
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience about your order with us.Please let us know what we could improve in order to get 5 stars :DV Wishing you a nice day & see you soon!
D
Demosys
Rating: 5 out of 5
following a purchase from 28/02/2024
Perfect figurine received 3 months early
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on Chibi Akihabara! Have a nice day ^^
A
Alexdu84
Rating: 5 out of 5
following a purchase from 28/02/2024
Order received and complies with the pre-ordered product, the staff answers our questions and the packages are very well protected.
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Response from CHIBI AKIHABARA
Hello,Thank you for your recommendation and your opinion! :DV Wishing you a nice day & see you soon on our site!
M
Mikaël D.
Rating: 4 out of 5
following a purchase from 27/02/2024
Very quick response to an email I sent. The delivery was to my home but I was not there, the product was returned the next day to a nearby relay point at my request. Very satisfied.
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience about your order with us.Please let us know what we could improve in order to get 5 stars :D Wishing you a pleasant day.
J
Juju B.
Rating: 5 out of 5
following a purchase from 27/02/2024
Impeccable figurines, very well packaged. I recommend this very safe site.
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Response from CHIBI AKIHABARA
Hello,Thank you for your recommendation and your opinion! :DV Wishing you a nice day & see you soon on our site!
A
Arnaud
Rating: 5 out of 5
following a purchase from 27/02/2024
I am always satisfied with my orders from you. The care you take with the package and then the super fast shipping as soon as you receive the merchandise. Thank you to your teams for the work you do.
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Response from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your orders! Thank you for your opinion & your loyalty! :DBon day & see you soon on Chibi Akihabara!
D
Delorme R.
Rating: 5 out of 5
following a purchase from 27/02/2024
Fast and accurate delivery ????
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on Chibi Akihabara! Have a nice day ^^
C
Client
Rating: 4 out of 5
following a purchase from 27/02/2024
I had pre-ordered a figurine in September. I finally received it at the end of February. I was a bit frustrated by the long delay in delivery, which was originally scheduled for October, but it's worth it! But it's worth it! Customer service is very responsive.
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to share your purchase experience. :)We understand your frustration at the significant delay in the delivery of your pre-order, initially scheduled for October and finally received in February. We sincerely apologize for the extended wait, but are delighted to see that the figurine is as you expected and was well packaged.We appreciate your positive feedback regarding our responsive customer service. Your satisfaction is our priority, and we take your feedback into account to improve our processes.Thank you for your understanding and trust. We appreciate your patience, and look forward to providing you with a smoother shopping experience for your future orders.Sincerely yours & see you soon :)
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Air M.
Rating: 5 out of 5
following a purchase from 27/02/2024
Fast and efficient, product sent as a group (pre-order and item available) I would recommend without hesitation.
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Response from CHIBI AKIHABARA
Hello,Thank you for your recommendation and your opinion! :DV Wishing you a nice day & see you soon on our site!
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Philippe N.
Rating: 5 out of 5
following a purchase from 29/02/2024
Unobtainable anywhere else, and at this price. Ordered on Thursday, received on Friday and still well protected.
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience! :DBon day & see you soon on Chibi Akihabara!
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