The online store Chibi Akihabara is praised for its efficient and prompt shipping, with many customers highlighting that their orders arrived quickly and in good condition. The careful packaging of items is consistently mentioned, ensuring that products are well-protected during transit. Customers express satisfaction with the quality of the figurines received, often describing them as beautiful and a perfect addition to their collections. Additionally, the customer service is noted for being responsive and helpful, effectively addressing any questions or issues that arise.
Perfect! Magnificent figurine, fast delivery and careful packaging. Thank you very much.
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Response from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your order! Thank you for your feedback! Have a nice day.
S
Sergio
Rating: 5 out of 5
following a purchase from 20/12/2022
Se retrasó una semana pero era comprensible porque tenían exceso de pedidos por las fiestas así que le pongo un 5 de todas formas porque todos los productos vinieron perfectamente. Volveré a pedir en otra ocasión
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Response from CHIBI AKIHABARA
Good morning, Thank you for your comment and understanding! We are glad that you are happy with your order ! See you soon on our site :) Have a nice day and happy holidays!
L
Lolo
Rating: 4 out of 5
following a purchase from 04/12/2022
Easy ordering on the site, delivery time a little long after ordering.
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Response from CHIBI AKIHABARA
Hello,Please excuse us for the delay, with the holiday season, order processing took longer than usual. Thank you for sharing your opinion! Wishing you a nice day :D
M
Marie-claire
Rating: 5 out of 5
following a purchase from 23/12/2022
Beautiful figurines and good quality.
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a comment! See you soon on our site! Have a nice day.
M
Maxime L.
Rating: 5 out of 5
following a purchase from 14/12/2022
Ordered as a gift for Christmas, so not opened until then, great quality! Very satisfied and the goodies impeccable. I will order again without hesitation!
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Response from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your order! Thank you for your feedback! See you soon on our site! Have a nice day.
C
Carole
Rating: 5 out of 5
following a purchase from 06/12/2022
Very goodAs usual
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Response from CHIBI AKIHABARA
Hello,Thank you for your loyalty and your feedback! See you soon on our site! Have a nice day.
E
Enzo
Rating: 5 out of 5
following a purchase from 15/12/2022
Fast, clean, everything's perfect!
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! We hope to see you soon on our site!
N
Nelly
Rating: 4 out of 5
following a purchase from 19/12/2022
Very nice figurine
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Response from CHIBI AKIHABARA
Hello,Thank you for your feedback! Do not hesitate to let us know what we could improve in order to get 5 stars :DV Wishing you a pleasant day.
A
Antoine
Rating: 5 out of 5
following a purchase from 24/12/2022
Always on top!
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review & for your loyalty! We hope to see you soon on our site!
E
Eley H.
Rating: 5 out of 5
following a purchase from 14/12/2022
Real pros. I love buying figurines from you. Fast and in perfect condition. Plus a Christmas promotion with a figurine offered which is really beautiful! Many thanks and happy holidays!
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience & for your loyalty! :)We're delighted to hear that you're satisfied and we won't hesitate to pass on your message to our team! See you soon at Chibi! Have a nice day & happy holidays too!
B
Bruno D.
Rating: 5 out of 5
following a purchase from 23/12/2022
Delivery, price and choice all very good.
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day.
C
Celine P.
Rating: 5 out of 5
following a purchase from 09/12/2022
Perfect . Product conforms to the website and very fast delivery
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Response from CHIBI AKIHABARA
Hello,Thank you for your comment! See you soon on our site! Have a nice day.
M
Melissa S.
Rating: 5 out of 5
following a purchase from 12/12/2022
Fast and accurate shipping
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a comment! See you soon on our site! Have a nice day.
B
Brandon
Rating: 5 out of 5
following a purchase from 17/11/2022
As expected, fast and efficient, thank you very much, happy holidays?
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Response from CHIBI AKIHABARA
Hello,Thank you for your review! Have a great holiday too! :D See you soon at Chibi! Have a nice day!
A
Alexandra F.
Rating: 5 out of 5
following a purchase from 10/12/2022
Fast, efficient and responsive service.
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Response from CHIBI AKIHABARA
Hello,Thank you for your recommendation and your opinion! :DV Wishing you a pleasant day.
D
David V.
Rating: 5 out of 5
following a purchase from 13/12/2022
Serious company, lots of choice, very fast shipping and nice gifts.
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience! See you soon on our site! Wishing you a good day.
M
Martine
Rating: 5 out of 5
following a purchase from 11/12/2022
I am delighted with my purchase. One of the people I spoke to on the phone went out of her way to ensure that my order was delivered on time.
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Response from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your order! Thank you for your positive feedback! Our team is always ready to help you! Wishing you a pleasant day.
D
Dorine
Rating: 2 out of 5
following a purchase from 20/12/2022
Order cancelled with great difficulty 2 weeks ago and I still have not been reimbursed.
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Response from CHIBI AKIHABARA
Hello,We're sorry, we were a little confused because your review does not correspond to the order you canceled, since you received it. The other order was cancelled on December 8, so don't worry, refunds are made within 15 days :) Hoping you're satisfied with your order, and wishing you happy holidays and a good day! :D
S
Sabrina B.
Rating: 5 out of 5
following a purchase from 30/11/2022
I ordered 2 figurines as gifts for Christmas. They were delivered faster than expected and the 2 figurines are very nice.
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Response from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your order! Thank you for your comment! :DBalive day & happy holidays to you!
M
Morgane
Rating: 5 out of 5
following a purchase from 14/12/2022
Great experience!
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a comment! See you soon on our site! :DBalive day & happy holidays!
P
Pascal C.
Rating: 5 out of 5
following a purchase from 18/12/2022
Good service as usual, with answers to our questions about the order.
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience and for your loyalty! :DBalive day & happy holidays!
N
Noah
Rating: 5 out of 5
following a purchase from 04/12/2022
Simple and efficient service, even if the site can be slow. We can easily sort our searches and we have a good tracking system from start to finish with a fairly good speed. (Experience made on a product already in stock)
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Response from CHIBI AKIHABARA
Hello,Thank you very much for sharing your experience on our site! See you soon! :DV Wishing you a pleasant day and happy holidays.
F
Fabienne A.
Rating: 5 out of 5
following a purchase from 30/11/2022
Fast delivery, we're kept informed, reimbursed very quickly in case of shortage. Pleased with this 1st contact.
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Response from CHIBI AKIHABARA
Hello,Thank you very much for sharing your experience on our store! See you soon on our site! :DV Wishing you a pleasant day & happy holidays!
C
Céline
Rating: 5 out of 5
following a purchase from 16/12/2022
Beautiful figurines !!!! A top gift!!!! Express delivery and perfect gift.
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Response from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your order! Thank you for your feedback! :DBalive day & happy holidays!
C
Charline S.
Rating: 2 out of 5
following a purchase from 03/12/2022
Delays not respected in relation to the site. Support that responds when it suits them - Infamous support, I think that even FNAC does better.EditIf you do not assume the deadlines do not get ahead with false advertising.Paypal has contacted me to give me right. Sincerely a customer who will never order again! Order of the 4th received on the 12th, almost a week late! :)
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Response from CHIBI AKIHABARA
Hello,We apologize for the delay, as customer service explained to you, with the holiday season and Black Friday, order processing is taking longer than usual. Following your complaint, the returns procedure has been sent to you by our after-sales service. Please do not hesitate to contact us again if necessary.
R
Romain R.
Rating: 5 out of 5
following a purchase from 12/12/2022
The parcel arrived on time and was carefully packed. I will order again without hesitation.
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Response from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your order! Thank you for your feedback! See you soon! Have a nice day.
K
Kevin P.
Rating: 4 out of 5
following a purchase from 18/12/2022
The delivery was fast! However, the name of the item was written on the box and this unfortunately spoiled my surprise for my girlfriend's Christmas present.
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Response from CHIBI AKIHABARA
Hello,Thank you for your review! Unfortunately, as the resin packages are very large, we don't have the possibility of repackaging it, and so indeed the name is noted on the package. We're sorry for the inconvenience, and hope that this gift will have been more than useful to him! Wishing you a happy holiday and a good day!
K
Karine H.
Rating: 5 out of 5
following a purchase from 30/11/2022
Always fast delivery despite numerous orders. The figurines are well protected in the parcel.
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Response from CHIBI AKIHABARA
Hello,Thank you very much for sharing your experience! :DV Wishing you a good day.
P
Philippe
Rating: 5 out of 5
following a purchase from 29/11/2022
Fast order tracking and shipping. Products well packaged. Perfect!
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Response from CHIBI AKIHABARA
Hello,Thank you for your comment! :DBay good day!
C
Client
Rating: 4 out of 5
following a purchase from 08/12/2022
Perfect items. Disappointing place of delivery, not the one requested.
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Response from CHIBI AKIHABARA
Hello,Thank you for your feedback! During the Christmas period, the relay points are overloaded, and it sometimes happens that the carriers distribute the goods over several collection points. We apologize for the inconvenience and wish you a pleasant day.
J
Jeal
Rating: 5 out of 5
following a purchase from 09/12/2022
The site is top-notch, and despite being out of stock on one of the figurines I had ordered, my order was sent and I was reimbursed directly without having to take the slightest action.
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience about your order! See you soon on our site! Have a nice day.
T
Thomas G.
Rating: 5 out of 5
following a purchase from 08/12/2022
Very good service and product quality up to my expectations. I recommend ????
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Response from CHIBI AKIHABARA
Hello,Thank you for your recommendation and your opinion! :DV Wishing you a pleasant day.
E
Emma R.
Rating: 5 out of 5
following a purchase from 06/12/2022
It's super well packaged and super fast. I recommend it.
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Response from CHIBI AKIHABARA
Hello,Thank you for your recommendation and your opinion! :DV Wishing you a pleasant day.
K
Karine B.
Rating: 5 out of 5
following a purchase from 01/12/2022
I discovered this site by chance because it offered the best price for a figurine I wanted to buy, and I was surprised by the speed of shipping! A serious and very efficient site.
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience! We are delighted to hear that you are satisfied! See you soon! Have a nice day.
R
Rémy T.
Rating: 5 out of 5
following a purchase from 24/11/2022
Very satisfied with the site and delivery was fast. The figurines arrived very well packed and the boxes in perfect condition.
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience about your order! See you soon on our website! Have a nice day.
V
Vivianec
Rating: 5 out of 5
following a purchase from 04/12/2022
Excellent figures, plenty of choice. Fast, accurate delivery.
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience! See you soon on our site! Have a nice day.
N
Nicolas S.
Rating: 5 out of 5
following a purchase from 12/12/2022
Magnificent figures. Very good packaging. Delay due to the manufacturer concerning the Yu-Gi-Oh figurine but CHIBI-AKIHABARA always replied to emails requesting information. I highly recommend this site for any purchase.
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Response from CHIBI AKIHABARA
Hello,Thank you very much for sharing your experience about your order and our store! :DV Wishing you a pleasant day.
D
Denism2
Rating: 5 out of 5
following a purchase from 09/12/2022
Very good, product conforms: reliable site, fast and accurate delivery
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Response from CHIBI AKIHABARA
Hello,Thank you for your review! We are delighted that you are satisfied :D See you soon on our site! Have a nice day.
M
Melanie C.
Rating: 5 out of 5
following a purchase from 23/11/2022
Second time I've ordered and I'm not disappointed, fast delivery, well packaged product.
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience! See you soon!
T
Thenot
Rating: 5 out of 5
following a purchase from 13/12/2022
A benchmark for figurinesAnd superb after-sales service !!!!
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Response from CHIBI AKIHABARA
Hello,Thank you very much for your comment! Customer service is always at your disposal if needed :D See you soon at Chibi! Wishing you a pleasant day.
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