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S
Rating: 5 out of 5
Good reception of the parcel, fast delivery
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Customer reviews of CHIBI AKIHABARA
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 2 958 published reviews
Summary of reviews
The online store Chibi Akihabara is praised for its efficient and prompt shipping, with many customers highlighting that their orders arrived quickly and in good condition. The careful packaging of items is consistently mentioned, ensuring that products are well-protected during transit. Customers express satisfaction with the quality of the figurines received, often describing them as beautiful and a perfect addition to their collections. Additionally, the customer service is noted for being responsive and helpful, effectively addressing any questions or issues that arise.
Reviews 2, 4 and 5 stars
Reset filtersJ
Rating: 5 out of 5
Item arrived very quickly, well packaged, as advertised, very pleasant surprise for a site that I did not know!
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L
Rating: 5 out of 5
I'm delighted with my orders on the site. The figurines are very well packaged and the parcels are delivered very quickly.
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A
Rating: 5 out of 5
Nothing to complain about!
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G
Rating: 5 out of 5
Nothing to say, it's perfect
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J
Rating: 5 out of 5
Beautiful figurine. Perfect shipping
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K
Rating: 5 out of 5
Super, express delivery and with little sweets as a gift! Many thanks! :)
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Q
Rating: 2 out of 5
I pre-ordered two figurines from them, and when I got to the pre-order end date for the second figurine, I was worried that I wouldn't receive a delivery notice, so I checked the site, which had shifted the pre-order end date by 1 month without notifying the customer. When I contacted customer service, they explained that there was a delay in delivery on one of the two figurines, and that if I wanted to receive the first figurine, which was available, in advance, I'd have to pay additional delivery charges. In the end, I received both figurines three months late...
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K
Rating: 5 out of 5
This site is excellent for buying figurines
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E
Rating: 5 out of 5
Nickel top order tracking service ?? quality products
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Y
Rating: 5 out of 5
Over 5 years of loyalty. And Chibi has always been there. 0 incidents and always on time with pre-orders. You guys rock
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Response from CHIBI AKIHABARA
Merci ^^
A
Rating: 5 out of 5
Always perfect, I've been ordering from them for several months now.
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M
Rating: 5 out of 5
Very high quality product, carefully packaged. Very good relationship with customer service. Only small downside: delivery a little slow, 10 days.
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Response from CHIBI AKIHABARA
Thank you
J
Rating: 5 out of 5
The Figuarts zero figure of tanjiro is magnificent. Nothing to report.
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Response from CHIBI AKIHABARA
Thank you. You can also rate this product ^^
B
Rating: 5 out of 5
Perfect! Great service!
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L
Rating: 5 out of 5
good stuff tightly packed.
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Response from CHIBI AKIHABARA
Thank you
M
Rating: 5 out of 5
Very good, order processed and shipped quickly.
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N
Rating: 5 out of 5
Fast delivery and very carefully packaged figurine
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M
Rating: 5 out of 5
Figurine received quickly and in very good condition, efficient and fast customer service, nothing to complain about the site, I highly recommend it!!!
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C
Rating: 5 out of 5
everything went very well.
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J
Rating: 4 out of 5
All my orders have always gone well on Chibi, which is a very good site with a good catalog.
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Response from CHIBI AKIHABARA
Thank you for this comment, which deserves 5 stars ^^
Y
Rating: 5 out of 5
Pro and super fast
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J
Rating: 5 out of 5
excellent experience
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A
Rating: 5 out of 5
Superb, well-protected figurine. Thank you very much!
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Response from CHIBI AKIHABARA
HelloThank you very much for your feedback
N
Rating: 5 out of 5
Second time I've ordered from Chibi Akihabara.21/09/2021: Hatsune Miku Figuarts Sweets Sweets.24/03/2022: Super Sailor Moon Figuarts Zero Bright Moon. (Pre-order, delivered on 11/008/2022) = correct.Fast and careful delivery. 100% reliable website and free delivery over a certain amount, home delivery or relay point = top.I recommend :) Thanks team
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Response from CHIBI AKIHABARA
Thank you
Q
Rating: 5 out of 5
Nothing to say!
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Response from CHIBI AKIHABARA
HelloThank you
T
Rating: 5 out of 5
Responsive and attentive customer service?
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Response from CHIBI AKIHABARA
HelloThank you very much
B
Rating: 5 out of 5
Fast service, impeccable packaging, good communication, a must in its field.
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Response from CHIBI AKIHABARA
HelloThank you very much for your positive comment
L
Rating: 5 out of 5
No worries on the orders I've placed, responsive customer service and I even seem to have received my order before the "release date" indicated, a pleasant surprise!
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Response from CHIBI AKIHABARA
HelloThank you very much for your starred review.
R
Rating: 5 out of 5
My order arrived very quickly. Everything was carefully packed. And above all, the items were exactly what I expected.
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Response from CHIBI AKIHABARA
HelloThank you so much for taking the time to leave a review of your experience!
A
Rating: 5 out of 5
Fast delivery
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Response from CHIBI AKIHABARA
HelloThank You
P
Rating: 5 out of 5
Excellent product, really pleased to have it. The only drawback is the packaging. The box was damaged and not sufficiently protected.
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Response from CHIBI AKIHABARA
HelloWe apologize for this incident, we will be more careful next time.
C
Rating: 5 out of 5
Very high quality site that I've been using for a few years now, I've probably ordered a good twenty figurines from them, never had any problems, on time in terms of orders and very fast for a simple order, go for it, no risk on the horizon, enjoy yourself?
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Response from CHIBI AKIHABARA
HelloThank you for your trust and your positive starred review!
J
Rating: 5 out of 5
Fast delivery and well packaged product.
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Response from CHIBI AKIHABARA
HelloThank you
E
Rating: 5 out of 5
Fast order processing, good communication.
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Response from CHIBI AKIHABARA
HelloThank you very much
M
Rating: 5 out of 5
Top packaging and pre-ordering respected
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Response from CHIBI AKIHABARA
HelloThank you
W
Rating: 5 out of 5
Perfect, always delivered quickly, parcels always well packed with the products purchased! Thank you Chibi!
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Response from CHIBI AKIHABARA
HelloThank you for your order and your confidence.
H
Rating: 4 out of 5
Very good communication with the service. I was worried about my parcel not arriving. They were able to reassure me. The product is top notch! The packaging was very careful.
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Response from CHIBI AKIHABARA
HelloThank you very much! Don't hesitate to tell us what you missed to get the 5 stars so we can improve.
D
Rating: 5 out of 5
Simply perfect!!! I recommend !!!
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Response from CHIBI AKIHABARA
HelloThank you very much!
N
Rating: 5 out of 5
At first I was a little apprehensive....then read the reviews on the web.....OK good reviews.....finally after purchase I am very satisfied with the service. I would recommend a figurine without any problem.
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Response from CHIBI AKIHABARA
HelloWe are delighted that you are satisfied with our services. If you have any concerns, please do not hesitate to contact us via the phone number, email address, ticket via the website or even on social networks :)