The online store Chibi Akihabara is praised for its efficient and prompt shipping, with many customers highlighting that their orders arrived quickly and in good condition. The careful packaging of items is consistently mentioned, ensuring that products are well-protected during transit. Customers express satisfaction with the quality of the figurines received, often describing them as beautiful and a perfect addition to their collections. Additionally, the customer service is noted for being responsive and helpful, effectively addressing any questions or issues that arise.
Perfect. Fast shipping. As described and well priced.
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Response from CHIBI AKIHABARA
HelloThanks for your feedback
J
Johann
Rating: 5 out of 5
following a purchase from 21/12/2021
Article received in tpsNickel
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Response from CHIBI AKIHABARA
HelloThank you very much
E
Eric
Rating: 5 out of 5
following a purchase from 21/12/2021
I ordered a pre-ordered product (with no date indicated on the site). Of course, I had to wait. Becoming impatient (it's for a Christmas present) I contacted the after-sales service for a date: Fast, courteous reply with a date. And the package was delivered as promised.
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Response from CHIBI AKIHABARA
HelloThank you very much for your feedback
A
Andréa
Rating: 5 out of 5
following a purchase from 21/12/2021
Great figurines and fast delivery. Would recommend!
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Response from CHIBI AKIHABARA
HelloThank you very much for your opinion
G
Guillaume G.
Rating: 5 out of 5
following a purchase from 21/12/2021
for the price, the characters are detailed and well proportioned. in short, I recommend
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Response from CHIBI AKIHABARA
HelloThank you for your recommendation
V
Val
Rating: 5 out of 5
following a purchase from 20/12/2021
Surprisingly fast delivery despite the period (COVID/Christmas), well packaged
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Response from CHIBI AKIHABARA
HelloThank you for your order and review
A
AUREOOS
Rating: 5 out of 5
following a purchase from 20/12/2021
Delivery in the time without problem nothing to say thank you for your service rendez vous.
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Response from CHIBI AKIHABARA
HelloThank you very much for your positive feedback
A
Aurelie V.
Rating: 5 out of 5
following a purchase from 20/12/2021
Great customer service
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Response from CHIBI AKIHABARA
HelloThank you very much for this top review ;)
C
Client
Rating: 5 out of 5
following a purchase from 20/12/2021
Product received promptly, perfect delivery
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Response from CHIBI AKIHABARA
HelloThank you
K
Kevin C.
Rating: 4 out of 5
following a purchase from 20/12/2021
There's nothing to say about order management-everything went smoothly. Just, the separation between pre-order and stock is not necessarily clear. We'd like to add the separate shipment feature as soon as the order is placed, not afterwards.
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Response from CHIBI AKIHABARA
HelloThank you for your feedback.you have a message on the pre-order product page: "What you need to know before pre-orderingIf your basket contains both stock items and pre-order items, your order will only be dispatched when your pre-order items are available. For this reason, we invite you to make your purchases in 2 separate baskets, which will allow you to receive your in-stock items first, without waiting for the release date of the pre-orders. "You will also find information in the frequently asked questions section for those who would like to receive the in-stock item before the pre-order item. With the indication on the product sheet, the customer knows that it is preferable to place two separate orders: one with the pre-order, one with the in-stock products. Sincerely
M
MinariBaka
Rating: 5 out of 5
following a purchase from 20/12/2021
Fast shipping
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Response from CHIBI AKIHABARA
HelloThank you
L
LR
Rating: 5 out of 5
following a purchase from 20/12/2021
Perfect and fast.
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Response from CHIBI AKIHABARA
HelloThank you
C
Camille
Rating: 5 out of 5
following a purchase from 20/12/2021
several orders placed to date, in case of worries customer service is responsive and efficient. well packaged products and fast delivery.
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Response from CHIBI AKIHABARA
HelloThank you for your various orders and your opinion.
I
Isabelle R.
Rating: 5 out of 5
following a purchase from 20/12/2021
I ordered for Christmas a figurine and an average box I put wrong in the mystery gift, I sent an email for the change, which was done quickly (request made Sunday, response Monday morning). Package sent on time and serious service, I'm very happy.
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Response from CHIBI AKIHABARA
HelloThank you for your orderWe are delighted to have met your expectations :)
N
Nassim B.
Rating: 5 out of 5
following a purchase from 20/12/2021
Nothing to say just top You are the best ???? And just bring us back stock?
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Response from CHIBI AKIHABARA
HelloThank you very much for your top-notch review ^^
Z
Zenzen7
Rating: 5 out of 5
following a purchase from 20/12/2021
Delivery on time, equipment not yet unpacked, must wait for Christmas
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Response from CHIBI AKIHABARA
HelloThank you for your order
G
Gundam
Rating: 5 out of 5
following a purchase from 20/12/2021
Excellent service. On time delivery. Very good packaging. Highly recommend.
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Response from CHIBI AKIHABARA
HelloThank you for your recommendation.
S
Sylvie B.
Rating: 5 out of 5
following a purchase from 20/12/2021
meets our expectations fast delivery thank you
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Response from CHIBI AKIHABARA
HelloThank you
P
Pascal R.
Rating: 5 out of 5
following a purchase from 20/12/2021
fast delivery, excellent packaging, nothing to say !!!! perfect.
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Response from CHIBI AKIHABARA
HelloThank you for your comment
T
Téva A.
Rating: 5 out of 5
following a purchase from 20/12/2021
Third time I've ordered from Chibi, never been disappointed so far, price delay nothing to complain about.
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Response from CHIBI AKIHABARA
HelloThank you for your three orders on our online store :)
A
Abdallah B.
Rating: 5 out of 5
following a purchase from 20/12/2021
Very very fast shipping received in 3 working days, really the packaging is impec nothing to complain about.
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Response from CHIBI AKIHABARA
HelloThank you very much for your opinion
M
Marconi
Rating: 5 out of 5
following a purchase from 20/12/2021
Very intuitive site and perfect deliveryThank you
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Response from CHIBI AKIHABARA
HelloThank you
A
Axel B.
Rating: 5 out of 5
following a purchase from 20/12/2021
Clean parcel sent on time
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Response from CHIBI AKIHABARA
HelloThank you
F
François M.
Rating: 5 out of 5
following a purchase from 20/12/2021
Thank you for your prompt and careful delivery!
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Response from CHIBI AKIHABARA
HelloThank you
K
King
Rating: 4 out of 5
following a purchase from 20/12/2021
it was square, it took a little while but I received my order in excellent condition
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Response from CHIBI AKIHABARA
HelloThank you for your feedbackPlease excuse us for the rather long delay during this busy period.
J
Juliette P.
Rating: 5 out of 5
following a purchase from 20/12/2021
The figure is incredible. And so is the team at Chibi Akihabara, thanks for the fast delivery!
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Response from CHIBI AKIHABARA
HelloThank you very much for your positive feedback :)
M
Mickaël D.
Rating: 5 out of 5
following a purchase from 19/12/2021
Good evening, Like last year for Christmas, I went through Chibi a bit on the spur of the moment in terms of time and ideas and everything arrived on time and correctly transported.I bought a small pack of food/sweets with Japanese sauce, that always makes the final good impression which is super pleasing.Thank you to the whole team, I recommend of course.
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Response from CHIBI AKIHABARA
HelloThank you very much for your order and your recommendation :)
O
Olivier B.
Rating: 5 out of 5
following a purchase from 19/12/2021
In a word: Perfect, from purchase to reception, I obviously recommend it.
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Response from CHIBI AKIHABARA
HelloThank you very much for this perfect review :)
C
Chris
Rating: 5 out of 5
following a purchase from 19/12/2021
First order and 100% satisfied despite the Christmas period. Fast delivery, I love it!
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Response from CHIBI AKIHABARA
HelloThank you very much for your first order and your confidence.
G
Guanfei
Rating: 5 out of 5
following a purchase from 19/12/2021
Fast delivery and product in good condition.
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Response from CHIBI AKIHABARA
HelloThank you
A
Audrey
Rating: 5 out of 5
following a purchase from 19/12/2021
As always, fast and careful delivery. Thank you very much!
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Response from CHIBI AKIHABARA
HelloThank you very much
Y
Yato S.
Rating: 5 out of 5
following a purchase from 19/12/2021
Superbly packaged figurines! And the figurine is magnificent!
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Response from CHIBI AKIHABARA
HelloThank you
L
Le T.
Rating: 5 out of 5
following a purchase from 19/12/2021
Thank you very much when I asked you some questions, your answers were very punctual. I received the parcel, it is in perfect condition and I find it very nice of you to add 3 mini boxes of Pocky despite the date and just expire but I really appreciated because your gesture counts.
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Response from CHIBI AKIHABARA
HelloThank you :)
A
Arnaud P.
Rating: 4 out of 5
following a purchase from 19/12/2021
I don't rate 5 stars. Shipping times were far too long (even for Black Friday). And I received a broken figurine in my package.
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Response from CHIBI AKIHABARA
HelloPlease excuse us for the long delay during Christmas and Black Friday. Our human hands do their utmost to prepare and ship orders in good conditions. Regarding the broken figurine, please note that you can contact our after-sales service directly to initiate a procedure. Sincerely
H
Héloïse
Rating: 5 out of 5
following a purchase from 19/12/2021
Never any problems! Neither online nor at conventions ^^ They deliver in Belgium and in relay points in Belgium (practical for me French who lives there from now on) just a downside: your site is a little messed up at the moment (since BlackFriday) error on the pagesSo everything is fine ^^ I do not know for pre-orders on the other hand
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Response from CHIBI AKIHABARA
HelloThank you for your feedback, we'll pass on the point raised to our webmaster.
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