The online store Chibi Akihabara is praised for its efficient and prompt shipping, with many customers highlighting that their orders arrived quickly and in good condition. The careful packaging of items is consistently mentioned, ensuring that products are well-protected during transit. Customers express satisfaction with the quality of the figurines received, often describing them as beautiful and a perfect addition to their collections. Additionally, the customer service is noted for being responsive and helpful, effectively addressing any questions or issues that arise.
Figurine arrived quickly but out of the 3 figurines, one was broken and I had no response from after-sales service, so it was a bad experience for me.
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Response from CHIBI AKIHABARA
Hello We apologize for the inconvenience. However, looking at the history of your message, you contacted us on 7/11/2021 and we replied the very next day, on 8/11/2021, asking you to send us photos of all the sides of the figurine's box, as well as photos of the figurine in its entirety and with the broken parts. Contrary to what you wrote in your review, we have contacted you. Please contact us again to continue the procedure. Sincerely
P
PASCALINE
Rating: 5 out of 5
following a purchase from 26/11/2021
Very good sales service, responsive and attentive.
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Response from CHIBI AKIHABARA
HelloThank you for your review
K
Krystel
Rating: 5 out of 5
following a purchase from 26/11/2021
conny thanks to Tiktok, I decided to take a review for my little brother, to celebrate his birthday. See the reaction
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Response from CHIBI AKIHABARA
HelloThank you for your order
G
GB
Rating: 2 out of 5
following a purchase from 25/11/2021
One of the two figurines arrived with an element (Limule's, the Slime was no longer attached, so we had to glue it back in place). The second had no problem except for a longer waiting time than announced, waiting for suppliers.
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Response from CHIBI AKIHABARA
Hello. We apologize for the inconvenience. If you have received a broken or damaged figurine, you can send us photos showing the defect via the "Contact Us" section on the website and we will have found a solution. Please do not hesitate to contact us! As for the delay, we apologize on behalf of our supplier who is doing their utmost to make up for it. Sincerely
N
Nacima Z.
Rating: 4 out of 5
following a purchase from 22/11/2021
When you take a pre-order, you have to be patient, but as soon as it arrives, delivery is quite fast.
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Response from CHIBI AKIHABARA
HelloPlease excuse us for the delay. Our suppliers are currently experiencing delays and we are doing our best to ship the product to you as soon as it arrives at our premises. Sincerely
C
Caroline M.
Rating: 5 out of 5
following a purchase from 24/11/2021
Super. Original products arrived in great condition. My son will be delighted
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Response from CHIBI AKIHABARA
HelloThank you very much
E
Eli
Rating: 5 out of 5
following a purchase from 23/11/2021
I made a pre-order 6 months in advance, and the deadline was met to the day! Bravo for the seriousness!
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Response from CHIBI AKIHABARA
Hello Thank you very much for your order and your positive feedback :)
K
Kévin
Rating: 5 out of 5
following a purchase from 23/11/2021
Very satisfied fast delivery, the figurine is in good condition nothing to say it's just perfect.
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Response from CHIBI AKIHABARA
Thank you very much for your review and your order.
A
Adrien M.
Rating: 4 out of 5
following a purchase from 23/11/2021
Some very minor defects on some figurines I received
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Response from CHIBI AKIHABARA
Thank you for your feedback. Please do not hesitate to contact us if the product has many defects and to attach photos. Best regards
B
Bryan
Rating: 5 out of 5
following a purchase from 23/11/2021
Nothing to complain about, top packaging, fast delivery.
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Response from CHIBI AKIHABARA
Hello Thank you very much for your opinion :)
E
Epica58
Rating: 4 out of 5
following a purchase from 22/11/2021
a bit expensive but it's quality
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Response from CHIBI AKIHABARA
Hello. Can you elaborate on the fact that it's a bit expensive? Our prices are those of the market, in a range equivalent to other websites. It's also important to bear in mind that we can't offer our products at the same prices as in Japan, since in France we're subject to various taxes and regulations. Sincerely
A
Arnaud S.
Rating: 4 out of 5
following a purchase from 22/11/2021
good productQuick delivery
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Response from CHIBI AKIHABARA
Hello and thank you
G
Gaetan A.
Rating: 5 out of 5
following a purchase from 22/11/2021
Order arrived in perfect condition and quickly after release of figurines despite current delays in supplier deliveries. Fast, efficient customer service. Reasonable prices and valuable loyalty points.
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Response from CHIBI AKIHABARA
Hello, Thank you very much for your feedback :)
G
Gauthier B.
Rating: 5 out of 5
following a purchase from 22/11/2021
It's always a pleasure to order on this site and to have good quality products and on arrival that they are nothing.
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Response from CHIBI AKIHABARA
Hello, Thank you very much for your review and for your order.
W
William M.
Rating: 5 out of 5
following a purchase from 22/11/2021
excellent in every way
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Response from CHIBI AKIHABARA
Hello Thank you very much :)
C
Client
Rating: 5 out of 5
following a purchase from 22/11/2021
Great site, I recommend it!
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Response from CHIBI AKIHABARA
Hello Thank you very much for your recommendation.
S
Samir A.
Rating: 5 out of 5
following a purchase from 22/11/2021
Fast and efficient
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Response from CHIBI AKIHABARA
HelloThanks :)
M
Marie-frédérique S.
Rating: 5 out of 5
following a purchase from 22/11/2021
Everything is well packed and clean every time! Super fast! Thanks
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Response from CHIBI AKIHABARA
Hello Thank you :)
G
Gorky
Rating: 5 out of 5
following a purchase from 22/11/2021
Frankly, it has everything: price, choice, quality of the site, speed of delivery!... Bravo to them!... I seriously recommend using this site for your purchases ;-)
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Response from CHIBI AKIHABARA
Hello Thank you very much for this review! Thank you also for your recommendation :)
P
Patricia
Rating: 4 out of 5
following a purchase from 22/11/2021
Super zenitsu figurine ordered and received quickly! I don't give it 5 stars because the cardboard box is a bit damaged.
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Response from CHIBI AKIHABARA
Hello, Thank you for your order. We apologize for the inconvenience.
V
Victor
Rating: 5 out of 5
following a purchase from 22/11/2021
Always at the top! I've been using Chibi Akihabara for almost 1 year now and I've never been disappointed, fast delivery and it's easy to contact them (social networks)! I highly recommend Chibi Akihabara.
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Response from CHIBI AKIHABARA
Hello, Thank you very much for your recommendation and your loyalty over the past year :)
M
Mme F.
Rating: 5 out of 5
following a purchase from 22/11/2021
Order arrived on time with good tracking, parcel well packed.
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Response from CHIBI AKIHABARA
Hello Thank you ^^
J
Jlouis G.
Rating: 5 out of 5
following a purchase from 22/11/2021
Very pleasant on the phone. Thank you
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Response from CHIBI AKIHABARA
Hello, Thank you for your review.
A
Adrille
Rating: 5 out of 5
following a purchase from 21/11/2021
I placed my order on Sunday and received it on Wednesday: everything went smoothly and I'm very satisfied with the transaction.
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Response from CHIBI AKIHABARA
Hello, Thank you very much for your order. We are delighted that you are satisfied with our services.
A
Ailein W.
Rating: 5 out of 5
following a purchase from 21/11/2021
Chibi Akihabara is my favorite store
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Response from CHIBI AKIHABARA
Hello, Thank you very much for your comment, which makes us extremely happy.
C
Client
Rating: 5 out of 5
following a purchase from 21/11/2021
Very fast shipping and always well protected.
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Response from CHIBI AKIHABARA
Hello, thank you very much
D
Durban J.
Rating: 4 out of 5
following a purchase from 21/11/2021
I placed a pre-order with them but the supplier took a little longer to supply them, so they quickly replied to my email, very responsive and sent very well packaged.
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Response from CHIBI AKIHABARA
Hello, thank you. We apologize for the inconvenience.
J
Jonathan C.
Rating: 5 out of 5
following a purchase from 21/11/2021
I am very happy figurine not too expensive and very good quality thank you to you
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Response from CHIBI AKIHABARA
Hello, Thank you for your order.
C
Clemence B.
Rating: 5 out of 5
following a purchase from 21/11/2021
Super site, I ordered on Monday 2pm and received my figurine on Wednesday morning, INCREDIBLE. Very well packaged and protected. I recommend this site
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Response from CHIBI AKIHABARA
Hello, Thank you very much for your recommendation, your order and this very positive review :)
A
Anthony D.
Rating: 5 out of 5
following a purchase from 21/11/2021
Fast, perfect delivery
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Response from CHIBI AKIHABARA
Hello and thank you
S
Sabrina M.
Rating: 4 out of 5
following a purchase from 21/11/2021
The box is protected by an air-filled bag to prevent it from moving around in the carton. Reinforced packaging of the whole box would be preferable to avoid any damaged corners.
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Response from CHIBI AKIHABARA
HelloPlease excuse us for the inconvenience. I will pass on your comments to the order department in order to improve our deliveries.
E
EM
Rating: 5 out of 5
following a purchase from 21/11/2021
perfect control
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Response from CHIBI AKIHABARA
Hello,Thank you for your feedback
B
Balady C.
Rating: 5 out of 5
following a purchase from 21/11/2021
Satisfied, I received the figurine very quickly.
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Response from CHIBI AKIHABARA
Hello and thank you
N
Nicolas V.
Rating: 5 out of 5
following a purchase from 21/11/2021
Fast, quality service, well-packaged and protected figurine.
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Response from CHIBI AKIHABARA
Hello, thank you,
A
Anne L.
Rating: 5 out of 5
following a purchase from 20/11/2021
Extremely fast delivery, product conforms, I recommend 1000% and I will recommend on the site.
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Response from CHIBI AKIHABARA
Hello, Thank you very much for your order and your recommendation. See you soon :)
C
Claire L.
Rating: 5 out of 5
following a purchase from 20/11/2021
Great product and fast delivery
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Response from CHIBI AKIHABARA
Hello and thank you
L
Latzar
Rating: 5 out of 5
following a purchase from 20/11/2021
It's perfect
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Response from CHIBI AKIHABARA
Hello and thank you
E
Elidran
Rating: 4 out of 5
following a purchase from 18/11/2021
Quality product, too bad one figurine was not available at the time of shipment even though I had been waiting for this order for 9 months.
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Response from CHIBI AKIHABARA
Hello, We apologize for the inconvenience. Thank you for your order.
H
Hakima F.
Rating: 5 out of 5
following a purchase from 18/11/2021
The figurine was out of stock but as soon as it was available again I received it in tb condition.
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Response from CHIBI AKIHABARA
Hello, Thank you for your review
I
Ingrid V.
Rating: 5 out of 5
following a purchase from 18/11/2021
Perfect, very fast shipping, top delivery tracking and very well packaged parcel.
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Response from CHIBI AKIHABARA
Hello, thank you for your comment.
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