The online store Chibi Akihabara is praised for its efficient and prompt shipping, with many customers highlighting that their orders arrived quickly and in good condition. The careful packaging of items is consistently mentioned, ensuring that products are well-protected during transit. Customers express satisfaction with the quality of the figurines received, often describing them as beautiful and a perfect addition to their collections. Additionally, the customer service is noted for being responsive and helpful, effectively addressing any questions or issues that arise.
For my first experience, I'm very satisfied. I didn't want to give a maximum score because I'm waiting to see what happens next, but for now I'm pleasantly surprised.
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Response from CHIBI AKIHABARA
Hello,Thank you for your positive feedback! We are delighted to hear that you are satisfied with your first order! :DBalive day & see you soon on Chibi Akihabara!
A
Alexandre F.
Rating: 5 out of 5
following a purchase from 21/03/2024
Very good quality figurines.fast delivery after purchase.thanks chibi!
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Response from CHIBI AKIHABARA
Hello,Thank you for your compliments on the quality of the figurines and the speed of delivery! We're delighted to have been able to satisfy you! See you soon on Chibi Akihabara!Have a nice day!
L
Lisa G.
Rating: 5 out of 5
following a purchase from 19/03/2024
Fast delivery and well-protected parcel.
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on Chibi Akihabara! Have a nice day ^^
M
Moi P.
Rating: 3 out of 5
following a purchase from 01/01/2024
My pre-order was forgotten without apology, but quickly made up for anyway.
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience with us. We would like to clarify that there was no oversight regarding your pre-order. In fact, the figurine arrived at our premises on FRIDAY MARCH 15. When you contacted our customer service department, we informed you on the same day that your order would be dispatched on the following Monday, as there are no weekend dispatches and the carrier had already made its stopover.It's important to stress that when we receive new arrivals, we first process the products before dispatching all pre-orders as soon as possible, which can take some time depending on the quantity of goods received. As a result, your order was dispatched on MONDAY MARCH 18 as per your message and as we had mentioned to you, and we apologize for any confusion or concern this may have caused. Your satisfaction is our priority, and we thank you for your understanding. If you have any further questions or concerns, please do not hesitate to contact us. Have a nice day & see you soon on Chibi Akihabara!
A
Aurélie
Rating: 5 out of 5
following a purchase from 15/03/2024
super, always well followed
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Response from CHIBI AKIHABARA
Hi, thanks for taking the time to leave us a review! :D See you soon on Chibi Akihabara! Have a nice day ^^
R
Ryu
Rating: 5 out of 5
following a purchase from 19/03/2024
Packages handled quickly and professionally
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Response from CHIBI AKIHABARA
Hi, thanks for taking the time to leave us a review! :D See you soon on Chibi Akihabara! Have a nice day ^^
M
M. B.
Rating: 5 out of 5
following a purchase from 12/03/2024
Fast shipping, fair prices and a wide choice of figurines and other goodies, as well as access to certain ichiban kuji figurines.
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Response from CHIBI AKIHABARA
Hello,Thank you for your positive feedback! :D We're delighted that you appreciated our fast shipping service, as well as our wide selection of figurines and other goodies at reasonable prices. Your satisfaction is our priority, and we are grateful for your trust. Have a nice day & see you soon on Chibi Akihabara!
C
Charlotte C.
Rating: 5 out of 5
following a purchase from 11/03/2024
Very good. Nothing to report
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on Chibi Akihabara! Have a nice day ^^
S
Sofiene S.
Rating: 5 out of 5
following a purchase from 11/03/2024
Very good site serious and careful delivery I recommend it
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Response from CHIBI AKIHABARA
Hello,Thank you for your positive review and recommendation! Have a nice day & see you soon on Chibi Akihabara!
N
Nathalie
Rating: 5 out of 5
following a purchase from 05/03/2024
Good site, good choice, the package is well prepared for transport. I recommend it.
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Response from CHIBI AKIHABARA
Hello,Thank you for your positive review and recommendation! Have a nice day & see you soon on Chibi Akihabara!
C
Carine
Rating: 5 out of 5
following a purchase from 27/02/2024
Very fast delivery (48H) as soon as the item is available! Well packed parcel, item conforms to the pre-order.
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Response from CHIBI AKIHABARA
Hello,Thank you for your trust and your positive feedback. :D Have a nice day & see you soon on Chibi Akihabara!
L
Lau J.
Rating: 5 out of 5
following a purchase from 07/03/2024
I received my order very quickly, one day before the expected date, against signature. The figurine is well protected and in perfect condition. This is my first order on the site but I had already bought one of their figurines at Japan Expo, they are very professional, I recommend them.
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Response from CHIBI AKIHABARA
Hello,Thank you for your order and for your positive feedback. :DNWe are pleased that your order arrived quickly and in perfect condition. The protection of our products is a priority for us. Thank you for your recommendation and your confidence. Have a nice day & see you soon on Chibi Akihabara!
O
Oda V.
Rating: 5 out of 5
following a purchase from 09/03/2024
100% Recommends.reliable website, original, high quality products at a great price. Fast home delivery, I recommend it 100%.
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your positive experience and for your recommendation :DPassz une bonne journée & à bientôt sur Chibi Akihabara!
G
Guer
Rating: 5 out of 5
following a purchase from 07/03/2024
EXCELLENT 100% RECOMMEND. Reliable website, original, high quality products at a great price. Fast home delivery, 100% recommend.
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience and for your recommendation :DPassz une bonne journée & à bientôt sur Chibi Akihabara!
R
Romain L.
Rating: 5 out of 5
following a purchase from 05/03/2024
This is the first time I've ordered from this site and frankly I'm not disappointed, the prices are reasonable but the best thing is to buy 2 figurines if you want to take advantage of free delivery. Otherwise I highly recommend
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Response from CHIBI AKIHABARA
Hello, Thank you for your review & recommendation! :D We're delighted that your first shopping experience on our site lived up to your expectations.Have a nice day & see you soon on Chibi Akihabara!
C
Christopher
Rating: 5 out of 5
following a purchase from 06/03/2024
Customer service is always there! Fast delivery ^^
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Response from CHIBI AKIHABARA
Hello,Thank you for your feedback about our customer service and we are delighted to hear that it lived up to your expectations! :DNThank you for your confidence and we hope to satisfy you even more with your next purchases. Have a nice day & see you soon on Chibi Akihabara!
C
Client
Rating: 5 out of 5
following a purchase from 05/03/2024
Perfect, fast delivery and arrived in perfect condition
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Response from CHIBI AKIHABARA
Hello,We are pleased that your order was shipped quickly and arrived in perfect condition. Have a nice day & see you soon :D
T
TC
Rating: 5 out of 5
following a purchase from 27/02/2024
The products were received as soon as possible and the staff are very helpful and pleasant on the phone. Thank you very much!
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Response from CHIBI AKIHABARA
Hello,We are delighted that you received your products quickly, and thank you for your compliments on the availability and friendliness of our staff. We appreciate your positive feedback and remain at your disposal for any future requests. Thank you for being part of our community, and see you soon! ^^
M
Martial D.
Rating: 5 out of 5
following a purchase from 05/03/2024
Perfect delivery even if delivered to your home instead of the chosen parcel relay.
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Response from CHIBI AKIHABARA
Hello,We're sorry for any inconvenience caused by the change in delivery address, but we're delighted that your parcel arrived in perfect condition despite this. We'll take note of this and investigate what happened so that this hassle doesn't happen again. We take note of this and will investigate what happened so that this problem does not recur in the future.Bonne journée & à bientôt sur Chibi Akihabara :D
E
Eranoc
Rating: 5 out of 5
following a purchase from 01/03/2024
Delivered on time for a birthday party. Thanks to you, the item is top notch.
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Response from CHIBI AKIHABARA
Hello,We are delighted to have been able to contribute to a successful birthday. Thank you for your review, and we're glad the article met your expectations.Have a nice day & see you soon! :D
G
Gregoire P.
Rating: 5 out of 5
following a purchase from 05/03/2024
Fast service, good quality figurines, affordable prices
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Response from CHIBI AKIHABARA
Hello,Thank you for your compliments on our fast service, the quality of our figurines, and our affordable prices. Have a nice day & see you soon on Chibi Akihabara! :D
D
Delphine M.
Rating: 5 out of 5
following a purchase from 04/03/2024
Although there was a delay with the pre-orders, the figurines arrived in very good condition and are magnificent. I'm super happy and the little surprise gifts (Christmas time) are adorable?
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Response from CHIBI AKIHABARA
Hello,Thank you for your feedback! :DNWe are delighted that the figurines arrived in very good condition and that you like them. ^^Happy day & see you soon!
M
Marie-C
Rating: 4 out of 5
following a purchase from 28/02/2024
nickel as usual my pre-ordered figurine arrived safely.
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience about your order with us.Please let us know what we could improve in order to get 5 stars :D Wishing you a pleasant day.
A
Anthony F.
Rating: 5 out of 5
following a purchase from 28/02/2024
Great experience. Parcel always well protected.
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Response from CHIBI AKIHABARA
Hello,Thank you for your review! We appreciate your positive feedback about your experience and the protection of your parcels.Good day to you & see you soon!
I
Isabelle B.
Rating: 3 out of 5
following a purchase from 28/02/2024
Satisfactory plastic product, but remember to order well in advance (about 4 months) if it's a gift for a special event.
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Response from CHIBI AKIHABARA
Hello,We understand your frustration with the extended wait for your pre-order due to supplier and manufacturer release delays. We share your concern and do our best to fulfill orders on time. Unfortunately, we are limited by our suppliers' delays. We appreciate your understanding and remain at your disposal for any further questions.Have a nice day :)
B
Baptiste B.
Rating: 3 out of 5
following a purchase from 06/03/2024
I received a beautiful yuji itadori figurine with very good value for money, moreover the figurine arrived on time, but unfortunately the box was very damaged during transport because the package was poorly protected.
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Response from CHIBI AKIHABARA
Hello,Thank you for your comment and we are delighted that the Yuji Itadori figurine met your expectations in terms of quality and price. However, we sincerely regret that the box was damaged in transit due to insufficient packaging. As stated on our website, it is essential to always make a reservation when a parcel arrives damaged in order to resolve any transport-related issues if this is the case.We take your feedback on board and are committed to improving our protection procedures to avoid such incidents in the future. We value your feedback, and hope to have the opportunity to regain your full satisfaction with future purchases.Have a good day and see you soon on Chibi Akihabara.
A
Anthony
Rating: 5 out of 5
following a purchase from 27/02/2024
Impec as usual.
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Response from CHIBI AKIHABARA
Hello,Thank you for your loyalty & your opinion! :DBay to you & see you soon!
P
Paget
Rating: 4 out of 5
following a purchase from 27/02/2024
Pre-order purchase, item available two and a half months after order...a bit long for a Christmas present. Corresponds to the order, delivery by parcel relay.
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your pre-order experience. We understand your disappointment about the late availability of the item, especially when it is a Christmas gift. Advertised lead times for pre-orders are set by our suppliers and the manufacturer, but unfortunately they are not always met due to various factors such as transportation, economic issues, or production delays.We are aware that prolonged waiting can be frustrating for our customers, and we sincerely apologize for any inconvenience this may have caused. We would like to assure our customers that we do our utmost to fulfill orders on time. Your understanding is important to us, and we appreciate your patience. Thank you for your confidence, and we hope to have the opportunity to offer you a smoother shopping experience for your next orders.Have a nice day & see you soon!
I
Ines
Rating: 4 out of 5
following a purchase from 28/02/2024
You always answered my questions, even if I was a bit insistent...
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience about your order with us.Please let us know what we could improve in order to get 5 stars :DV Wishing you a nice day & see you soon!
M
Mme M.
Rating: 5 out of 5
following a purchase from 27/02/2024
Compliant product with very careful packaging.
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on Chibi Akihabara! Have a nice day ^^
S
Solenn
Rating: 5 out of 5
following a purchase from 28/02/2024
Superb figurines, fast and well-protected shipment, everything perfect!
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on Chibi Akihabara! Have a nice day ^^
W
William W.
Rating: 5 out of 5
following a purchase from 28/02/2024
The figurine is just magnificent
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Response from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your order! Thank you for your feedback! :DBon day & see you soon on Chibi Akihabara!
D
Danh N.
Rating: 5 out of 5
following a purchase from 27/02/2024
Well-packaged parcel, product as pictured
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on Chibi Akihabara! Have a nice day ^^
H
HugoAndCars
Rating: 5 out of 5
following a purchase from 28/02/2024
Chibi's reputation is well established, everything is perfect as usual! ??
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience and for your loyalty! Have a nice day & see you soon ^^
C
Client
Rating: 5 out of 5
following a purchase from 28/02/2024
Very good service that responds fairly quickly and the shipment is fast and very well packaged.
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience! :DBon day & see you soon on our site!
D
David T.
Rating: 4 out of 5
following a purchase from 27/02/2024
Delivery: goodProduct: correct
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience about your order with us.Please let us know what we could improve in order to get 5 stars :DV Wishing you a nice day & see you soon!
D
Demosys
Rating: 5 out of 5
following a purchase from 28/02/2024
Perfect figurine received 3 months early
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on Chibi Akihabara! Have a nice day ^^
A
Alexdu84
Rating: 5 out of 5
following a purchase from 28/02/2024
Order received and complies with the pre-ordered product, the staff answers our questions and the packages are very well protected.
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Response from CHIBI AKIHABARA
Hello,Thank you for your recommendation and your opinion! :DV Wishing you a nice day & see you soon on our site!
M
Mikaël D.
Rating: 4 out of 5
following a purchase from 27/02/2024
Very quick response to an email I sent. The delivery was to my home but I was not there, the product was returned the next day to a nearby relay point at my request. Very satisfied.
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience about your order with us.Please let us know what we could improve in order to get 5 stars :D Wishing you a pleasant day.
J
Juju B.
Rating: 5 out of 5
following a purchase from 27/02/2024
Impeccable figurines, very well packaged. I recommend this very safe site.
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Response from CHIBI AKIHABARA
Hello,Thank you for your recommendation and your opinion! :DV Wishing you a nice day & see you soon on our site!
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