The online store Chibi Akihabara is praised for its efficient and prompt shipping, with many customers highlighting that their orders arrived quickly and in good condition. The careful packaging of items is consistently mentioned, ensuring that products are well-protected during transit. Customers express satisfaction with the quality of the figurines received, often describing them as beautiful and a perfect addition to their collections. Additionally, the customer service is noted for being responsive and helpful, effectively addressing any questions or issues that arise.
Great experience, I recommend it. Very fast delivery and incredible figurine. Honestly, nothing to complain about except that I will buy from you again.
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your opinion, and for your recommendation! :DBay good day to you & see you soon at Chibi! :)
M
Matthieu J.
Rating: 5 out of 5
following a purchase from 05/09/2023
This site is simply professional, I've never had a breakage/theft and the figurines or other items are well packaged. The person on the phone is irreproachable and goes out of her way to satisfy her customers. The after-sales service is very quick to respond, I haven't had to use after-sales services, it seems. I hope it lasts.
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Response from CHIBI AKIHABARA
Hello,Thank you very much for your constructive feedback regarding your order & our customer service! :DV Wishing you a pleasant day & see you soon on our site! ^^
K
Kevin C.
Rating: 5 out of 5
following a purchase from 06/09/2023
Sublime figurine and well-packaged parcel as always
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Response from CHIBI AKIHABARA
Hello,Thank you for your feedback and your loyalty! :DBon day & see you soon at Chibi!
N
Nicolas M.
Rating: 5 out of 5
following a purchase from 05/09/2023
Always at the top! I've placed a couple of dozen orders and the only problem I've had was solved in two emails! I highly recommend them!
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Response from CHIBI AKIHABARA
Hello,Thank you very much for your loyalty & your recommendation! :DU A beautiful day to you & see you soon! ^^
N
Nicolas
Rating: 4 out of 5
following a purchase from 31/08/2023
Everything went well, just the delivery was 1 day late.
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Response from CHIBI AKIHABARA
Hello,Thank you for your feedback! :DNWe would like to remind you that from the moment the parcel is entrusted to the carrier, we no longer have control over their actions and possible delays in delivery to our customers. From what we've been able to see of your order, it was dispatched on 29/08 and received on 01/09, which is a rather short lead time. Wishing you a good day & see you soon! ^^
J
Jérémy P.
Rating: 5 out of 5
following a purchase from 03/09/2023
Super order tracking very responsive to questions very very well delivered I recommend
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Response from CHIBI AKIHABARA
Hello,Thank you for your recommendation and your opinion! :DV Wishing you a nice day & see you soon on our site!
N
Nicolas
Rating: 5 out of 5
following a purchase from 23/08/2023
I recently made a purchase from this online site, and overall my experience has been very positive. The undeniable strong point is the speed of delivery. However, it's important to note that prices can vary from item to item. Sometimes they may seem a little high, but that depends on the product you're looking for. That said, if you want to support a French company while receiving your purchases quickly, I highly recommend this site.
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Response from CHIBI AKIHABARA
Hello,Thank you very much for your constructive feedback & for your recommendation! :D We are delighted to hear that you are satisfied with our services! Wishing you a nice day & see you soon on our site! :)
A
Anonyme
Rating: 5 out of 5
following a purchase from 03/09/2023
Very well packaged product! Very pleased with this experience. I will be back!
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Response from CHIBI AKIHABARA
Hello,Thank you very much for sharing your experience! :DBon a good day & hope to see you back on our site! ^^
P
Panyasiri S.
Rating: 5 out of 5
following a purchase from 30/08/2023
Very satisfied with the products, fast shipping!
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day :)
G
Gabrielle C.
Rating: 5 out of 5
following a purchase from 28/08/2023
I am very happy to have received my figurine! It's so beautiful! I didn't expect to receive it right away, but I'm so happy to have it! It arrived in very good condition, the box well protected, and I was well informed of the progress of my package!
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Response from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied! Thank you very much for your constructive feedback! :DBon a good day & see you soon on our site!
C
Claire D.
Rating: 5 out of 5
following a purchase from 31/08/2023
Excellent quality statuette, never disappointed ????
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Response from CHIBI AKIHABARA
Hello,Thank you for your loyalty & your opinion! :DBalive day & see you soon on our site ^^
A
Antoine G.
Rating: 4 out of 5
following a purchase from 30/08/2023
No problem with the transaction or delivery, but it would be better to have more information on order tracking because the waiting time for the parcel to be sent is a bit long.
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Response from CHIBI AKIHABARA
Hello,First of all, thank you very much for your review & your order:DL wait for shipment of your package in your case was normal: you had chosen the payment in installments by check.This means of payment has a longer processing than a payment by CB or Paypal.As explained to you by our customer service, it is only when all checks are cashed that your order is shipped. There is then a waiting period of 10 to 15 days when the last cheque is deposited, in case there is a return from the bank. For future orders, we advise you to choose another, faster payment method if you wish to receive your products more quickly. Paypal, for example, offers payment in several instalments :)Wishing you a pleasant day & see you soon on our site!
K
Katy
Rating: 5 out of 5
following a purchase from 30/08/2023
Order placed without difficulty. The parcel was dispatched quickly and so was the reception. For a second order, it's as good as the first. I am more than satisfied.
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Response from CHIBI AKIHABARA
Hello,Thank you very much for posting a review :DNWe are delighted to hear that you are satisfied with your order as well as with our services :)A beautiful day to you & see you soon on our site!
L
Lydie D.
Rating: 5 out of 5
following a purchase from 29/08/2023
Site well done and realize where one finds a varied offer of figurines and goodies with all the prices for all the purses in premium of the gifts which make pleases !!!! I recommend CHIBI for the in love ones and collectors of beautiful figurines of any universe.
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Response from CHIBI AKIHABARA
Hello,Thank you very much for your constructive feedback & your recommendation! :DNWe are delighted to know that you are satisfied! A great day to you & see you soon on our site :)
V
Vincent T.
Rating: 4 out of 5
following a purchase from 29/08/2023
Very good transaction. New and well protected products. In terms of communication, I had asked for support for point relay delivery and I had no answer. I didn't know DPD and had to call their customer service several times, but I got through :)
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Response from CHIBI AKIHABARA
Hello,First of all, thank you for your feedback :)We have questioned our team about your support request, but we have nothing on this subject, it is certainly the DPD carrier you are talking about. Unfortunately, we have no control over the actions & services of the carriers we work with. However, you can always open a ticket on our site if you need to, for any questions regarding your orders, our products or the status of the shipment. :DV Wishing you a good day & see you soon!
K
Kraft
Rating: 5 out of 5
following a purchase from 28/08/2023
New order from Chibi Akihabara. Fast, protected shipping, a team that listens to its customers and takes the time to answer our questions. A wide choice of products, and the possibility of choosing between different delivery and payment methods. Their site is always up to date, much to the delight of collectors. I recommend this store, which you can visit with complete confidence.
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Response from CHIBI AKIHABARA
Hello,Thank you very much for your review, your recommendation and for sharing your experience with our customer service! :DV Wishing you a pleasant day & see you soon on our site!
A
Anne-laure C.
Rating: 5 out of 5
following a purchase from 28/08/2023
The figurines arrived on time and well protected.
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day. :)
F
Florent M.
Rating: 5 out of 5
following a purchase from 24/08/2023
Top notch, as usual!!!!
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Response from CHIBI AKIHABARA
Hello,Thank you for your loyalty & your opinion! :D Good day & see you soon ^^
M
Maxime R.
Rating: 5 out of 5
following a purchase from 21/08/2023
Products not yet opened (gifts for a birthday)But as usual the service is of good quality and the products very well protected.
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Response from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with our services! Thank you for your opinion & your loyalty! :DNWe hope that these products will please the future owner :)Good day & see you soon!
P
Paul T.
Rating: 5 out of 5
following a purchase from 21/08/2023
The figures are as described and arrive in good condition.
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! :DBonjour à vous & bientôt sur notre site !
G
Gwendoline
Rating: 5 out of 5
following a purchase from 21/08/2023
Fast and careful shippingPerfectFigure at the top and attractive price.
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience! :DGood day to you & see you soon ^^
D
Drak U.
Rating: 5 out of 5
following a purchase from 21/08/2023
Items in quantity, impeccable communication. Careful shipping
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Response from CHIBI AKIHABARA
Hello,Thank you for posting a review :DBonjour & à bientôt !
M
Mugear
Rating: 5 out of 5
following a purchase from 22/08/2023
Excellent figurine and impeccable delivery service ????????????
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience! :DGood day to you & see you soon ^^
M
Mike E.
Rating: 5 out of 5
following a purchase from 21/08/2023
Top , nickel store , orders received quickly ??
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Response from CHIBI AKIHABARA
Hello,Thank you for your feedback :Have a nice day & see you soon!
C
Chloé F.
Rating: 5 out of 5
following a purchase from 21/08/2023
Very good quality, fast delivery. Item as described. I recommend
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Response from CHIBI AKIHABARA
Hello,Thank you for your recommendation and your opinion! :DV Wishing you a nice day & see you soon on our site!
F
Froment C.
Rating: 5 out of 5
following a purchase from 21/08/2023
Excellent website for buying figurines and other items.
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Response from CHIBI AKIHABARA
Thanks for the review :)See you soon & have a good weekend ^^
J
JigokuNoOokami
Rating: 5 out of 5
following a purchase from 21/08/2023
Perfect, fast and careful delivery
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day ^^
C
Celine
Rating: 5 out of 5
following a purchase from 21/08/2023
Fast shipping
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day :)
P
Patrice
Rating: 5 out of 5
following a purchase from 21/08/2023
Everything was in order. I recommend
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Response from CHIBI AKIHABARA
Hello,Thank you for your recommendation and your opinion! :DV Wishing you a pleasant day & see you soon on our site!
S
Stars
Rating: 5 out of 5
following a purchase from 26/08/2023
I bought a Chainsaw Man figurine at Gamescom. No unpleasant surprises, the figurine was as presented in their showcases (magnificent by the way, lots of colors, well-presented figurines... in short!) A very good experience that I'll gladly repeat on their site! PS: a pleasure to meet French people in Germany ^^.
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Response from CHIBI AKIHABARA
Hello,Thank you very much for your review and for visiting our stand! :DA very soon on our website & have a nice day :)
O
Osaki A.
Rating: 5 out of 5
following a purchase from 27/07/2023
I've been ordering from this trusted site for many years. Customer service is attentive, shipping is very fast (received the day after my order with DPD) and careful, bubbles protect the figurines, loyalty points give interesting discounts not to mention the codes given by partners. Chibi puts on offers (notably this summer's) with tiers for gifts. Don't hesitate to order from this store.
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Response from CHIBI AKIHABARA
Bonjour,Merci de votre fidélité et de votre avis constructif! Have a great day & see you soon ^^
C
Cliente
Rating: 5 out of 5
following a purchase from 21/08/2023
Order well received, fast and compliant, very happy!
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Response from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your order! Thank you for your feedback! :DBalive day & see you soon :)
S
Shyrel T.
Rating: 5 out of 5
following a purchase from 21/08/2023
fast shipping
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post your review! See you soon on our site! Have a nice day ^^
C
Client
Rating: 5 out of 5
following a purchase from 21/08/2023
As with every time I've ordered from Chibi Akihabara, I've always been completely satisfied. Even when there's a mistake, you can call customer service, who respond quickly, professionally and politely, and the parcels are always perfectly packaged and protected. Some items are more expensive than on other sites, but it's one of my favorites.
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Response from CHIBI AKIHABARA
Hello,Thank you very much for your constructive feedback! We are delighted to hear that you are satisfied with our services :DUA beautiful day to you & see you soon!
G
Grégory
Rating: 5 out of 5
following a purchase from 21/08/2023
I ordered quality items and was not disappointed. The photos and descriptions helped me to order with confidence, and the loyalty program is very interesting.
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Response from CHIBI AKIHABARA
Hello,Thank you for your feedback about your experience on our store :DUA beautiful day to you & see you soon!
M
Mélissa
Rating: 5 out of 5
following a purchase from 21/08/2023
Packages always packed with care and deliveries always on time. Thank you
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Response from CHIBI AKIHABARA
Hello,Thank you for your opinion :D Good day & see you soon ^^
L
Léna T.
Rating: 5 out of 5
following a purchase from 21/08/2023
Really great! Really fast delivery, neat and well packed parcel! ??
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your opinion! :DBay good day to you & see you soon!
A
Allan
Rating: 5 out of 5
following a purchase from 21/08/2023
I recommend
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Response from CHIBI AKIHABARA
Hello,Thank you for your recommendation and your opinion! :DV Wishing you a pleasant day & see you soon on our site!
M
Mélanie
Rating: 5 out of 5
following a purchase from 21/08/2023
Very srx site with tracking, fast shipping! I recommend!!!
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Response from CHIBI AKIHABARA
Hello,Thank you for your recommendation and your opinion! :DV Wishing you a nice day & see you soon on our site!
M
Maryse W.
Rating: 5 out of 5
following a purchase from 21/08/2023
Very long wait but the figurine is magnificent and the packaging protected the box well. I recommend this site 100%.
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Response from CHIBI AKIHABARA
Hello,We're delighted to hear that you're happy with the figurine you pre-ordered! Thank you for your review & recommendation! :DGood day & see you soon ^^
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