The online store Chibi Akihabara is praised for its efficient and prompt shipping, with many customers highlighting that their orders arrived quickly and in good condition. The careful packaging of items is consistently mentioned, ensuring that products are well-protected during transit. Customers express satisfaction with the quality of the figurines received, often describing them as beautiful and a perfect addition to their collections. Additionally, the customer service is noted for being responsive and helpful, effectively addressing any questions or issues that arise.
Fast delivery, box in good condition, very good service
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Gabin D.
Rating: 5 out of 5
following a purchase from 18/06/2026
Fast shipping, correct product protection. A simple and efficient service.
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marc M.
Rating: 5 out of 5
following a purchase from 08/06/2026
very good merchant site;careful packaging and fast shipping!!!
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Laurent P.
Rating: 5 out of 5
following a purchase from 22/04/2025
Well received my pre-order the figurines are magnificent, thank you
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Guillaume M.
Rating: 5 out of 5
following a purchase from 09/05/2026
Serious shop that carefully packages items before shipping. Quality products, I recommend!!
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Lucas A.
Rating: 5 out of 5
following a purchase from 20/03/2025
Perfect
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Aureliane P.
Rating: 5 out of 5
following a purchase from 02/01/2026
Great, I am delighted
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Romain P.
Rating: 5 out of 5
following a purchase from 02/03/2026
Everything was perfect.
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Thomas S.
Rating: 3 out of 5
following a purchase from 07/03/2026
well-packaged package but no tracking information
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Sarah G.
Rating: 5 out of 5
following a purchase from 05/03/2026
Effective, neat and fast shipping.
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jack S.
Rating: 5 out of 5
following a purchase from 09/04/2025
thank you the figurines are very beautiful !
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jérémy D.
Rating: 5 out of 5
following a purchase from 25/02/2026
Great, as usual very well packaged. Shipping and delivery very fast.
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Benjamin J.
Rating: 3 out of 5
following a purchase from 21/02/2026
The figurines were not well protected enough in the box, bubble wrap on 180° is not enough. It needs to be placed all around underneath and above if possible. As a result, the boxes arrived crushed. Fortunately, the figurines are fine... When you choose to pay more to be delivered cleanly against signature, it would be nice not to be stuck all day waiting only to end up going to a pickup point... So yes, it's not your fault if DPD didn't do the job but having the option to choose might be better.. I still want to point out that the previous shipping team did well to end on a positive note.
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Sylvain D.
Rating: 5 out of 5
following a purchase from 05/09/2025
Damaged package, but the items are well packaged so no damage to report.
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jérémy D.
Rating: 5 out of 5
following a purchase from 21/12/2025
As always, quick preparation and delivery, but this time there was a bit of damage, unfortunately it happens (first time in 5 years of ordering) After contacting customer service, very responsive and efficient, everything was back to normal in a reasonable time.
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SYLVIE C.
Rating: 5 out of 5
following a purchase from 14/02/2026
Super fast shipping! Top notch
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Response from CHIBI AKIHABARA
We warmly thank you for your flattering review and for the 5/5 rating! We are delighted to learn that you appreciated the speed of our service. Your satisfaction is our priority, and your feedback encourages us to continue offering the best to our customers. See you very soon at CHIBI AKIHABARA!
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Mickaël M.
Rating: 5 out of 5
following a purchase from 01/02/2025
Perfect
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Response from CHIBI AKIHABARA
Thank you very much for your flattering review! We are delighted that you had a perfect experience on our site "CHIBI AKIHABARA". Your satisfaction is our priority, and we hope to see you again soon.
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clovis B.
Rating: 5 out of 5
following a purchase from 11/02/2026
men order! men receive! men happy! great success!
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Response from CHIBI AKIHABARA
We warmly thank you for your flattering review! We are delighted to learn that your experience with CHIBI AKIHABARA met your expectations and that you are satisfied with your order. Your satisfaction is our priority, and we hope to see you again soon on our site.
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Johan B.
Rating: 5 out of 5
following a purchase from 11/02/2026
Very good site, I recommend.
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Response from CHIBI AKIHABARA
Thank you very much for your positive feedback and your recommendation! We are delighted that our site "CHIBI AKIHABARA" pleases you. Your satisfaction is our priority, and we hope to see you again soon.
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arnaud B.
Rating: 5 out of 5
following a purchase from 03/02/2026
2 times I order never disappointed in time and very well packaged
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Marion P.
Rating: 5 out of 5
following a purchase from 29/01/2026
The figurines are very well protected and they arrive very quickly!
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Response from CHIBI AKIHABARA
Thank you for your feedback. We are delighted to hear that you are satisfied with the protection of our figurines and the speed of our service. Your satisfaction is our priority, and we hope to see you again soon at CHIBI AKIHABARA!
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Christiane E.
Rating: 5 out of 5
following a purchase from 25/01/2026
My grandson was delighted, that's cool, he said
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Response from CHIBI AKIHABARA
Thank you very much for your feedback! We are delighted to hear that your grandson enjoyed his figurines. Your satisfaction and that of your family are our greatest rewards. See you soon on our site :)
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Pierre M.
Rating: 5 out of 5
following a purchase from 25/01/2026
Fast delivery without problems
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Response from CHIBI AKIHABARA
Thank you very much for your feedback! We are delighted to hear that the delivery went well. Your satisfaction is our priority. See you soon at CHIBI AKIHABARA!
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Marc H.
Rating: 5 out of 5
following a purchase from 19/01/2026
The figurine arrived on time, well packaged and without damage, at a very reasonable price.
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Response from CHIBI AKIHABARA
We warmly thank you for your flattering review and your rating of 5/5. We are delighted to learn that your figurine arrived in perfect condition and on time. Your satisfaction is our priority, and we strive to offer quality products at competitive prices. We look forward to welcoming you again at CHIBI AKIHABARA!
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Dylan M.
Rating: 5 out of 5
following a purchase from 22/01/2026
I placed my order for Gojo and Toji, I received my order in 48h with fast delivery, excellent communication.
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Response from CHIBI AKIHABARA
We sincerely thank you for your flattering review and your rating of 5/5. We are delighted to hear that your order of Gojo and Toji was delivered quickly and that you appreciated our communication. Your satisfaction is our priority, and we hope to see you again soon at CHIBI AKIHABARA.
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ludovic P.
Rating: 5 out of 5
following a purchase from 30/04/2025
thank you
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Response from CHIBI AKIHABARA
We sincerely thank you for your positive feedback and your rating of 5/5. Your satisfaction is our priority, and we are delighted that you enjoyed your experience on our site "CHIBI AKIHABARA". Don't hesitate to come back and see us to discover our new products!
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mickael A.
Rating: 5 out of 5
following a purchase from 19/01/2026
Very good site. I had a small problem ordering and they handled it very well. The shipping went smoothly and the figurines are pretty.
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Response from CHIBI AKIHABARA
We sincerely thank you for your positive feedback and your rating of 5/5! We are delighted to learn that our team was able to assist you effectively and that you like your figurines. Do not hesitate to come back to us for your next orders. See you very soon at CHIBI AKIHABARA!
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marc M.
Rating: 5 out of 5
following a purchase from 13/01/2026
very good merchant site, fast shipping and careful packaging!!!!
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Response from CHIBI AKIHABARA
We sincerely thank you for your flattering review of our site "CHIBI AKIHABARA". We are delighted to learn that you appreciated our shipping and packaging services. Your satisfaction is our priority and your comments encourage us to maintain our efforts.
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THEPAULT S.
Rating: 5 out of 5
following a purchase from 15/12/2024
ALTHOUGH THE ORDER TOOK A LONG TIME TO ARRIVE, A REASON INDEPENDENT OF CHIBI, THE SALES SERVICE ALWAYS RESPONDED QUICKLY TO MY REQUESTS
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Response from CHIBI AKIHABARA
We sincerely thank you for your positive feedback. We are delighted to learn that our customer service was able to meet your expectations despite the delivery delay that was beyond our control. Your satisfaction is our priority, and we hope to see you soon at CHIBI AKIHABARA.
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Julien M.
Rating: 5 out of 5
following a purchase from 21/12/2025
The order was processed and shipped quickly. The package was very well made, each item was perfectly protected.
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Response from CHIBI AKIHABARA
Thank you very much for your review and your rating of 5/5! We are delighted to hear that your order was processed quickly and that the package arrived in perfect condition. Your satisfaction is our priority, and your comments encourage us to continue in this direction.
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Axel C.
Rating: 5 out of 5
following a purchase from 09/12/2025
Fast and careful delivery. Perfect.
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Response from CHIBI AKIHABARA
We sincerely thank you for your flattering review, Axel. We are delighted to hear that you appreciated the speed and care of our delivery. Your satisfaction is our priority and we hope to welcome you again soon at CHIBI AKIHABARA.
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Magdalena L.
Rating: 5 out of 5
following a purchase from 20/12/2025
Order received very quickly, in good condition. The game is super stylish, it perfectly matches the mini game in AC Valhalla!
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Response from CHIBI AKIHABARA
Thank you very much for your flattering review! We are delighted to hear that your order arrived quickly and in good condition. It's great that the game meets your expectations and the experience of AC Valhalla. Your satisfaction is our priority. We look forward to seeing you again at CHIBI AKIHABARA!
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Jordan W.
Rating: 5 out of 5
following a purchase from 18/05/2025
Package well received, pre-orders take a long time and you have to be patient to get a refund but everything eventually gets done.
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Response from CHIBI AKIHABARA
Thank you very much for your feedback, Jordan! We are delighted to hear that your package has arrived safely. We understand that pre-order times can be long and we appreciate your patience. We do our best to provide quality service and your feedback helps us improve. See you soon at CHIBI AKIHABARA!
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Corentin P.
Rating: 5 out of 5
following a purchase from 15/12/2025
Very good site, product arrived very quickly and in good condition, very well protected
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Response from CHIBI AKIHABARA
We sincerely thank you for your flattering review and your rating of 5/5. We are delighted to hear that your order arrived quickly and in perfect condition. Your satisfaction is our priority, and we do everything we can to protect our products. We look forward to seeing you again soon at CHIBI AKIHABARA!
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Hugues S.
Rating: 5 out of 5
following a purchase from 16/12/2025
inevitable
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Response from CHIBI AKIHABARA
Thank you very much for your flattering review! We are delighted to hear that you found our site impeccable. Your satisfaction is our priority, and your feedback motivates us to continue improving our services. We look forward to seeing you again at CHIBI AKIHABARA!
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Nicolas D.
Rating: 5 out of 5
following a purchase from 14/12/2025
Delivery was compliant and extremely fast. One of the comforters of one of the figurines was broken but I imagine that can happen. Very devilish as a company.
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Response from CHIBI AKIHABARA
We sincerely thank you for your positive feedback and encouraging words regarding our company. We are delighted to hear that you found the delivery fast and in line with your expectations. We apologize for the damaged figurine and assure you that we take this very seriously. Please do not hesitate to contact us for any assistance. Your satisfaction is our priority.
Have a nice day
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Gendrolini G.
Rating: 5 out of 5
following a purchase from 28/11/2025
As usual, everything is perfect
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Response from CHIBI AKIHABARA
We sincerely thank you for your flattering review and for your loyalty to CHIBI AKIHABARA. It is a great pleasure to know that you are always satisfied with our services. We strive to maintain this level of excellence and look forward to welcoming you again.
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Robin Z.
Rating: 5 out of 5
following a purchase from 10/08/2025
Very satisfied. Nothing to complain about... Thank you!
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Response from CHIBI AKIHABARA
Thank you very much for your positive feedback and your rating of 5/5! We are delighted that you are satisfied with your experience at CHIBI AKIHABARA. Your support encourages us to continue providing the best for our customers. See you soon!
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Guillaume S.
Rating: 5 out of 5
following a purchase from 03/07/2024
Never disappointed
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Response from CHIBI AKIHABARA
We sincerely thank you for your comment and for the 5/5 rating! We are delighted to learn that you have never been disappointed by our services. Your satisfaction is our priority, and we are happy to count you among our clients. We look forward to seeing you again soon on our site!
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André S.
Rating: 5 out of 5
following a purchase from 28/11/2025
Perfect!
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Response from CHIBI AKIHABARA
Thank you very much for your feedback! We are delighted that you had a perfect experience on our site "CHIBI AKIHABARA". Your satisfaction is our greatest reward. See you very soon!
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