The online store Chibi Akihabara is praised for its efficient and prompt shipping, with many customers highlighting that their orders arrived quickly and in good condition. The careful packaging of items is consistently mentioned, ensuring that products are well-protected during transit. Customers express satisfaction with the quality of the figurines received, often describing them as beautiful and a perfect addition to their collections. Additionally, the customer service is noted for being responsive and helpful, effectively addressing any questions or issues that arise.
Hello,Thank you for taking the time to post a review! See you soon on Chibi Akihabara! Have a nice day ^^
C
Carine P.
Rating: 5 out of 5
following a purchase from 13/05/2024
I pre-ordered a rather rare yu-gi-oh figurine, and the prices are not excessive. The store offers a very wide choice of licenses, and the staff are very pleasant.
Translated reviews
Response from CHIBI AKIHABARA
Hello,Thank you very much for your review! :D We are delighted that you are satisfied with your pre-order and our wide selection of licenses. ^^Have a nice day and see you soon on Chibi Akihabara!
A
Alexia A.
Rating: 5 out of 5
following a purchase from 13/05/2024
I received my first order a few days ago and everything went well! The boxes are in perfect condition and the products are authentic! I will highly recommend your site to my friends and prepare a new order!
Translated reviews
Response from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your first order! Thank you very much for your review and recommendation! Have a nice day and see you soon on Chibi Akihabara!
V
Vincent
Rating: 5 out of 5
following a purchase from 07/05/2024
Available for any question.very nice model.
Translated reviews
Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on Chibi Akihabara! Have a nice day ^^
C
Charpentier G.
Rating: 5 out of 5
following a purchase from 07/05/2024
Good quality product, delivered on time.
Translated reviews
Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on Chibi Akihabara! Have a nice day ^^
M
MK
Rating: 5 out of 5
following a purchase from 06/05/2024
Pre-ordered monster hunter figurinePackage received and in perfect condition
Translated reviews
Response from CHIBI AKIHABARA
Hello,Thank you for your review! :DBonjour & à bientôt sur Chibi Akihabara !
A
Antonio S.
Rating: 5 out of 5
following a purchase from 07/05/2024
Fast and compliant product
Translated reviews
Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on Chibi Akihabara! Have a nice day ^^
A
Alex
Rating: 5 out of 5
following a purchase from 12/05/2024
Good management of pre-orders, fast shipping once all products are in stock, responsive customer service, the package is well made and the contents are properly protected. I've done business with them several times, and I've never been disappointed! I highly recommend Chibi Akihabara.
Translated reviews
Response from CHIBI AKIHABARA
Hello,Thank you very much for your review and recommendation! :DNWe are delighted to know that you are satisfied with our services, thank you for your loyalty! Have a nice day and see you soon on Chibi Akihabara!
T
Thomas G.
Rating: 5 out of 5
following a purchase from 06/05/2024
Really good service. They're pros and offer great products.
Translated reviews
Response from CHIBI AKIHABARA
Hello,Thank you very much for sharing your experience! :DV Wishing you a pleasant day & see you soon!
N
Nymphae
Rating: 5 out of 5
following a purchase from 08/04/2024
Very safe site and very responsive and caring team. Ease of payment. I highly recommend for purchases. Very happy with all my orders. Thank you very much
Translated reviews
Response from CHIBI AKIHABARA
Hello,Thank you very much for your recommendation & your loyalty! :DNWe are delighted that you enjoyed your experience on our site. Your satisfaction is our priority, and we are here to help you if you need anything.Have a nice day & see you soon! ^^
F
Fran Y.
Rating: 5 out of 5
following a purchase from 07/05/2024
top!!! answers your questions quickly
Translated reviews
Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on Chibi Akihabara! Have a nice day ^^
B
Benoit
Rating: 5 out of 5
following a purchase from 06/05/2024
Serious, reliable site offering superb services.
Translated reviews
Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on Chibi Akihabara! Have a nice day ^^
M
Martin
Rating: 5 out of 5
following a purchase from 06/05/2024
Nothing to complain about, always top-notch
Translated reviews
Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on Chibi Akihabara! Have a nice day ^^
A
Andrea
Rating: 5 out of 5
following a purchase from 10/05/2024
I've been ordering from the site for three years now, and I've never had a problem! including one that could have happened, but they were quick to reassure and help me. I had pre-ordered a figurine for June 2023. But it never arrived. I contacted the company in February to ask for an explanation after seeing one of their competitors selling the figurine I wanted at the convention. I understood that the problem was with the supplier and not with them, so I remained understanding and continued to wait.After 3 weeks of waiting, I still hadn't received the reimbursement, so I contacted them again, they reassured me and I waited again. I finally contacted them by email a week later, to express my concern at not having received anything. They quickly replied, reassuring me again, and within a few hours my refund arrived. Three years of loyalty and they know how to give it back, once again a huge thank you to them!
Translated reviews
Response from CHIBI AKIHABARA
Hello,Thank you very much for your loyalty and your positive feedback :DNWe are delighted to have been able to help you despite the problems encountered with your pre-order. Your satisfaction is our top priority, and we are grateful for your understanding and patience. Your satisfaction is our top priority, and we are grateful for your understanding and patience.Please do not hesitate to contact us if you have any further questions or needs. We're here to help.Once again, a big thank you for your trust on behalf of the whole team! Best regards & see you soon on our site! :)
S
Steeve D.
Rating: 5 out of 5
following a purchase from 02/05/2024
Received well packaged and tracking package ok
Translated reviews
Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on Chibi Akihabara! Have a nice day ^^
A
Anaïs
Rating: 5 out of 5
following a purchase from 02/05/2024
Perfect, easy to use, fair price, fast shipping.
Translated reviews
Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on Chibi Akihabara! Have a nice day ^^
P
Poux V.
Rating: 5 out of 5
following a purchase from 02/05/2024
Very good communication and good reception ..thanks again
Translated reviews
Response from CHIBI AKIHABARA
Hello,Thank you for your review! See you soon on Chibi Akihabara! Have a nice day ^^
O
Olivier
Rating: 5 out of 5
following a purchase from 15/04/2024
I had a problem with the carrier dpd, where the box was very damaged. I don't recommend dpd as a carrier. On the other hand, after-sales service was perfect and responsive. I sent a new figurine. It's perfect, no defects, very well protected. Nothing to complain about. Very serious team. I recommend them.
Translated reviews
Response from CHIBI AKIHABARA
Hello,Thank you for your feedback! :DNWe are happy to know that despite the transport problems, our after-sales service was able to respond efficiently to your needs and send you a new figurine in perfect condition. Thank you for your recommendation and your confidence in our team! Thank you for your recommendation and your confidence in our team! Have a nice day & see you soon on Chibi Akihabara!
C
Client
Rating: 5 out of 5
following a purchase from 22/04/2024
Well done website, fast delivery and well packaged: I recommend ?
Translated reviews
Response from CHIBI AKIHABARA
Hello,Thank you for your recommendation and your opinion! :DV Wishing you a nice day & see you soon on our site!
S
Stéphanie
Rating: 5 out of 5
following a purchase from 22/04/2024
Chibi akihabara is a very serious site for buying figurines and other goodies. Orders are processed quickly, shipping is secure and the figurines are well packaged and protected. You can also pre-order your figurines in total security.
Translated reviews
Response from CHIBI AKIHABARA
Hello,Thank you for your review! :DNThank you for your recommendation and support! We're glad you enjoyed our site and were satisfied with the speed of shipment and quality of packaging. See you soon on Chibi Akihabara!
H
HILMI
Rating: 5 out of 5
following a purchase from 16/04/2024
Fast shipping Great packaging Quality products
Translated reviews
Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on Chibi Akihabara! Have a nice day ^^
J
Jonathan R.
Rating: 5 out of 5
following a purchase from 12/04/2024
A company that is always serious about taking orders.fast,parcels always well packed and protected.??????????
Translated reviews
Response from CHIBI AKIHABARA
Hello,Thank you for your review & your loyalty! :DNWe are proud to be able to offer you a quality service. We hope to see you soon for another positive experience!
C
Cabrera J.
Rating: 5 out of 5
following a purchase from 11/04/2024
Excellent as always. Fast and careful. Nothing but good to order from chibi.
Translated reviews
Response from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your order! Thank you for your feedback! :DBon day & see you soon on Chibi Akihabara!
D
Dimitri
Rating: 5 out of 5
following a purchase from 12/04/2024
Several orders on the site for a few years now, and always impeccable. Orders are processed and delivered quickly and always in good condition.
Translated reviews
Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience and for your loyalty! :DBon day & see you soon on Chibi Akihabara!
C
Clément J.
Rating: 5 out of 5
following a purchase from 12/04/2024
The parcel is dispatched quickly. The figurines are well protected. Thank you Chibi Akihabara for taking such good care of your orders.
Translated reviews
Response from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your order! Thank you for your feedback! :DBon day & see you soon on Chibi Akihabara!
R
Raphaël D.
Rating: 5 out of 5
following a purchase from 08/04/2024
Products well packed delivery ok
Translated reviews
Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on Chibi Akihabara! Have a nice day ^^
M
Martine B.
Rating: 5 out of 5
following a purchase from 01/04/2024
My order was placed on 01/04 and I have had no news of delivery since, despite an email. Maybe it's because it's a collector's item, but I would have liked a reply.
Translated reviews
Response from CHIBI AKIHABARA
Hello,For this type of problem, we encourage you to contact our customer service department, which is specially dedicated to this type of situation. They will be able to provide you with personalized assistance and answer any questions you may have regarding your order. They will be able to provide you with personalized assistance and answer any questions you may have regarding your order.We kindly ask you to contact us via the ticket system, entering your order reference so that we can help you as best we can.Thank you for your understanding and cooperation.Sincerely,
T
Tatsuki
Rating: 5 out of 5
following a purchase from 03/04/2024
Order after order, and there's always nothing to complain about.top-notch! I recommend it.
Translated reviews
Response from CHIBI AKIHABARA
Hello,Thank you for your recommendation and your opinion! :DV Wishing you a nice day & see you soon on our site!
C
Client
Rating: 5 out of 5
following a purchase from 02/04/2024
Product sent, excellent tracking and superbly packaged parcel.
Translated reviews
Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on Chibi Akihabara! Have a nice day ^^
J
Jessica D.
Rating: 5 out of 5
following a purchase from 11/04/2024
Very satisfied with the fast delivery, the figurines are very well packaged. I recommend this site with my eyes closed.
Translated reviews
Response from CHIBI AKIHABARA
Hello,Thank you for your trust and your recommendation! Have a nice day & see you soon on Chibi Akihabara!
M
Mickael C.
Rating: 5 out of 5
following a purchase from 02/04/2024
Very good quality figurine, packaged with care! Very serious site; all deadlines are met.I will definitely recommend.
Translated reviews
Response from CHIBI AKIHABARA
Hello,Thank you for your trust and for your opinion! Have a nice day & see you soon on Chibi Akihabara!
A
Azha
Rating: 5 out of 5
following a purchase from 03/04/2024
Communication was clear and concise
Translated reviews
Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on Chibi Akihabara! Have a nice day ^^
R
Rémi J.
Rating: 5 out of 5
following a purchase from 21/03/2024
Perfect R.A.S
Translated reviews
Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on Chibi Akihabara! Have a nice day ^^
H
Hervé M.
Rating: 5 out of 5
following a purchase from 25/03/2024
Product conforms, delivery fast and in good condition. As usual, perfect!
Translated reviews
Response from CHIBI AKIHABARA
Hello,Thank you for your loyalty and your feedback on your order! Have a nice day & see you soon on Chibi Akihabra!
J
Jeremy.neocan
Rating: 5 out of 5
following a purchase from 28/03/2024
Well packed parcel, on time. Very satisfied
Translated reviews
Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on Chibi Akihabara! Have a nice day ^^
M
MLz
Rating: 5 out of 5
following a purchase from 28/03/2024
Fast delivery and the item was just as described, it was really a perfect order! Highly recommend!
Translated reviews
Response from CHIBI AKIHABARA
Hello,Thank you for your recommendation and your opinion! :DV Wishing you a nice day & see you soon on our site!
D
David F.
Rating: 5 out of 5
following a purchase from 25/03/2024
A wide choice at very reasonable prices, quality official licenses and a top-notch delivery service. Packages made with great care and quality. I recommend you with my eyes closed. Thank you for the speed of your service and the pleasant site to browse.
Translated reviews
Response from CHIBI AKIHABARA
Hello,Thank you for your trust and your recommendation. We are grateful for your support. :)We are delighted to read your positive feedback! We strive to offer a wide choice of products at competitive prices while ensuring the quality of official licenses. Your satisfaction is our priority, which is why we attach great importance to the careful preparation of your parcels.Don't hesitate to come back to us if you need anything.See you soon on Chibi Akihabara! Have a nice day!
A
Alexandre F.
Rating: 5 out of 5
following a purchase from 21/03/2024
Very good quality figurines.fast delivery after purchase.thanks chibi!
Translated reviews
Response from CHIBI AKIHABARA
Hello,Thank you for your compliments on the quality of the figurines and the speed of delivery! We're delighted to have been able to satisfy you! See you soon on Chibi Akihabara!Have a nice day!
L
Lisa G.
Rating: 5 out of 5
following a purchase from 19/03/2024
Fast delivery and well-protected parcel.
Translated reviews
Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on Chibi Akihabara! Have a nice day ^^
M
Moi P.
Rating: 3 out of 5
following a purchase from 01/01/2024
My pre-order was forgotten without apology, but quickly made up for anyway.
Translated reviews
Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience with us. We would like to clarify that there was no oversight regarding your pre-order. In fact, the figurine arrived at our premises on FRIDAY MARCH 15. When you contacted our customer service department, we informed you on the same day that your order would be dispatched on the following Monday, as there are no weekend dispatches and the carrier had already made its stopover.It's important to stress that when we receive new arrivals, we first process the products before dispatching all pre-orders as soon as possible, which can take some time depending on the quantity of goods received. As a result, your order was dispatched on MONDAY MARCH 18 as per your message and as we had mentioned to you, and we apologize for any confusion or concern this may have caused. Your satisfaction is our priority, and we thank you for your understanding. If you have any further questions or concerns, please do not hesitate to contact us. Have a nice day & see you soon on Chibi Akihabara!
We use cookies for audience measurement and improving user experience.
English 
Français 
Deutsch 