The online store Chibi Akihabara is praised for its efficient and prompt shipping, with many customers highlighting that their orders arrived quickly and in good condition. The careful packaging of items is consistently mentioned, ensuring that products are well-protected during transit. Customers express satisfaction with the quality of the figurines received, often describing them as beautiful and a perfect addition to their collections. Additionally, the customer service is noted for being responsive and helpful, effectively addressing any questions or issues that arise.
Pre-ordered in October 2022 and delivered in October 2023, as planned. Products purchased and offered very well packaged. Very satisfied with my purchase. I recommend you with my eyes closed.
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Response from CHIBI AKIHABARA
Hello,Thank you for your recommendation and your detailed review! :DV Wishing you a nice day & see you soon on our site! ^^
L
Lewis P.
Rating: 5 out of 5
following a purchase from 29/08/2023
Excellent first time on this site, for my part I already knew it but I had never placed an order on it before. And I don't regret my purchase at all! Although pre-orders take a long time to arrive due to importation, everything was perfect. The parcel was well protected and the boxes in perfect condition. Customer service is fast and very friendly if you have a question about your order. I'll be ordering again very soon :)
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Response from CHIBI AKIHABARA
Hello, Thank you very much for this very constructive opinion and for your understanding! :D Suppliers can be late and push back the provisional release date, unfortunately we have no power over that... It's nice to see that some of our customers understand this :) Thank you once again, and we're delighted to hear that you're happy with your first order from us! Wishing you a lovely day & see you soon on our site! ^^
M
Mehedi T.
Rating: 5 out of 5
following a purchase from 16/10/2023
Good reception, good figurine. Very good condition, perfect delivery
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day :)
J
JP
Rating: 5 out of 5
following a purchase from 16/10/2023
I was able to inquire about the status of my order throughout and everything went very smoothly. The Nendoroids I received were well protected and look great in my decor.
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Response from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your order! Thank you for your feedback! :DBalive day & see you soon!
G
Gaétan M.
Rating: 4 out of 5
following a purchase from 16/10/2023
Quality figurine but delivery a little long
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Response from CHIBI AKIHABARA
Hello,Thank you for your review :)Concerning the delivery a little longer than usual, unfortunately, from the moment your package is entrusted to the Post Office or DPD, we no longer have control over the actions of carriers and possible delays. If you're not convinced by the carrier you've chosen, you can always choose another one next time ^^Have a nice day & see you soon!
B
Bastien G.
Rating: 5 out of 5
following a purchase from 12/10/2023
Delivery with the company DPD always problematic but, Parcels arrive earlier than expected and carefully packed.
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your opinion! See you soon on our site! Have a nice day!
A
ALIX
Rating: 5 out of 5
following a purchase from 16/10/2023
As always, orders are delivered on time and in perfect condition. I also went through the after-sales service for a few questions and the repairs were very quick. I've also just discovered that the more you buy, the more points you accumulate, which are converted into cash for future orders. It's great! I love this site and recommend it to all collectors!
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Response from CHIBI AKIHABARA
Hello,Thank you very much for your loyalty and your detailed opinion! :DU A beautiful day to you & see you soon ^^
P
Philippe M.
Rating: 5 out of 5
following a purchase from 15/10/2023
Product corresponds to our expectations. Precise delivery time but postponed once.
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day ^^
J
JulienMZ
Rating: 5 out of 5
following a purchase from 19/10/2023
Fast delivery. Figurine well protected in shipping package.
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day :)
M
Marie
Rating: 5 out of 5
following a purchase from 16/10/2023
Fast delivery with signature, so no mistakes. Very good quality product!
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your opinion! :DBalive day & see you soon on our site! ^^
J
Jérôme
Rating: 5 out of 5
following a purchase from 17/10/2023
Magnificent figurines, fast delivery, what happiness...
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day ^^
P
Poitevin A.
Rating: 5 out of 5
following a purchase from 16/10/2023
The package arrived on time and in good condition
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day :)
C
Client
Rating: 5 out of 5
following a purchase from 16/10/2023
Too well well
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day :)
D
Dylann L.
Rating: 5 out of 5
following a purchase from 16/10/2023
perfect reception good condition parcel for my second order i always recommend this site which is perfect for figurines
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Response from CHIBI AKIHABARA
Hello,Thank you for your recommendation and your opinion! :DV Wishing you a pleasant day & see you soon on our site!
N
Nathalia M.
Rating: 5 out of 5
following a purchase from 16/10/2023
Package well packed, figurine box undamaged. I recommend +++. Great communication with them.
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Response from CHIBI AKIHABARA
Hello,Thank you for your recommendation and your opinion! :DV Wishing you a pleasant day & see you soon on our site!
S
Sks
Rating: 5 out of 5
following a purchase from 17/10/2023
perfect, the saleswoman is very friendly
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day :)
B
Blackclebs
Rating: 5 out of 5
following a purchase from 15/10/2023
This was my first order and it went very well. The package was well protected.
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Response from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your first order from us! Thank you for your feedback! :DBalive day & see you soon on Chibi Akihabara! ^^
M
Mayu
Rating: 5 out of 5
following a purchase from 16/10/2023
The goods were exactly how I thought they would be, arrived on time and without a scratch! One of the best and fastest delivery! I'll surely buy from them again in the future 10/10.
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Response from CHIBI AKIHABARA
Hello !Thank you very much for your review!We are delighted to hear that you are satisfied with your order!Wishing you a nice day & see you soon in Chibi Akihabara! ^^
V
Viviane W.
Rating: 5 out of 5
following a purchase from 15/10/2023
Very serious, the figurines are as described, and customer service is top-notch for those on pre-order.
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience! :DBalive day & see you soon on our site! ^^
C
Client
Rating: 5 out of 5
following a purchase from 16/10/2023
Very good follow-up of my order. Serious and attentive team.
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Response from CHIBI AKIHABARA
Hello,Thank you for your recommendation and your opinion! :DV Wishing you a pleasant day & see you soon on our site!
D
Darkandre
Rating: 5 out of 5
following a purchase from 20/10/2023
First online lottery I've taken part in (and won an A prize) and first order from them. A store with a good selection that will please both occasional buyers (like me) and seasoned collectors. What's more, customer service is fast and efficient: I've always received an answer to my question within 24 hours. Next, delivery times are well respected and the parcel is well packaged so there are no nasty surprises on arrival. Finally, the products are totally in line with the site description. It's a no-brainer.
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Response from CHIBI AKIHABARA
Hello,Thank you very much for your detailed and constructive review! We are delighted to know that you are satisfied with our services & your order :)Wishing you a nice day & see you soon on our site! ^^
D
Dylan G.
Rating: 5 out of 5
following a purchase from 11/10/2023
It's fast and the quality is great! For a first, it's great!
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Response from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your first order from us! Thank you for your feedback! :DBalive day & see you soon on Chibi Akihabara! ^^
B
B_scuit_
Rating: 4 out of 5
following a purchase from 11/10/2023
The figurines are great, they always arrive in perfect condition ???? however I have to take 1 star off because the deadlines for pre-orders are never met. I pre-ordered 2 figurines 1 year ago, they were supposed to arrive in July and I received them at the end of October. I had totally forgotten that I had made this purchase? In any case they are magnificent, I'm satisfied.
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Response from CHIBI AKIHABARA
Hello,Thank you for your feedback & please accept our apologies for the delay. Unfortunately, as we are regularly reminded, we have no control over the delivery times of our suppliers and cannot predict their delays if any. The date indicated on pre-orders is only provisional and can be modified at any time by the supplier and sometimes by the manufacturer itself. The date indicated on pre-orders is only provisional and can be modified at any time by the supplier and sometimes by the manufacturer itself. Please believe us that we are aware that the wait can be very long for our customers and it is important to us that orders are fulfilled on time. As soon as pre-orders are received at our premises, they are dispatched immediately to our customers, whom we do not wish to keep waiting any longer. In addition, since last spring, we have set up:- an e-mail system to warn our customers if the dates of pre-ordered products are postponed;- a tab dedicated to your pre-orders has been created in your customer area so that you can consult the release dates of your pre-orders at any time, even if the product no longer appears online.You can also contact our customer service department if you need more information about your pre-ordered products :)Wishing you a good day,Sincerely.
L
Ludovic M.
Rating: 5 out of 5
following a purchase from 08/10/2023
No complaints. The package corresponded to the order
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day :)
R
Romuald G.
Rating: 5 out of 5
following a purchase from 09/10/2023
Fast shipping and very well packaged
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day :)
G
Greg M.
Rating: 4 out of 5
following a purchase from 12/10/2023
Very well packaged delivered quickly but lack of communication on the postponement of pre-orders but very fast and friendly customer service.
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Response from CHIBI AKIHABARA
Hello,Thank you for your feedback! :DC Regarding the postponement of pre-orders, we've implemented a number of little things over the last few months, such as the "Your pre-orders" tab in your customer area, which allows you to consult the provisional release dates of your products at any time, as well as an e-mail that is sent to you when one of your pre-ordered products is postponed. In addition, we would like to inform you that we are also actively working on another tool to keep you better informed on this subject. ^^Wishing you a pleasant day & see you soon on our site!
C
Chuby
Rating: 5 out of 5
following a purchase from 06/10/2023
Top as always
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Response from CHIBI AKIHABARA
Hello,Thank you for your feedback and your loyalty! :DGood day to you & see you soon ^^
J
Jocelyne
Rating: 5 out of 5
following a purchase from 11/10/2023
Good quality products
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on Chibi! Have a nice day ^^
M
Majin B.
Rating: 5 out of 5
following a purchase from 06/10/2023
At the top. Perfect deliveries. Great products.
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day ^^
A
Anthony R.
Rating: 5 out of 5
following a purchase from 05/10/2023
Thank you very much
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day ^^
C
Cindy F.
Rating: 5 out of 5
following a purchase from 04/10/2023
Not only did I find what I was looking for, but the delivery was very quick and careful. Perfect, I recommend it!
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Response from CHIBI AKIHABARA
Hello,Thank you for your recommendation and your opinion! :DV Wishing you a pleasant day & see you soon on our site!
B
Biboubob
Rating: 5 out of 5
following a purchase from 06/10/2023
Pre-ordered and received without a hitch, the site is available to answer any questions/concerns you may have.
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Response from CHIBI AKIHABARA
Hello,Thank you very much for sharing your experience on our site! :DV Wishing you a pleasant day & see you soon ^^
A
Alexia P.
Rating: 4 out of 5
following a purchase from 05/10/2023
I pre-ordered two figurines and they arrived in superb condition, well protected and ahead of schedule. I'm very satisfied with my purchases!
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience about your pre-order with us.please let us know by email what we could improve in order to get 5 stars :DV Wishing you a nice day & see you soon ^^
M
Monsieur F.
Rating: 5 out of 5
following a purchase from 04/10/2023
Good delivery and fast.
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! :DBay to you & see you soon on our site!
T
Toupie
Rating: 5 out of 5
following a purchase from 29/09/2023
Delivery service always as fast as 2 days. ??
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Response from CHIBI AKIHABARA
Hello,Thank you for your opinion & your loyalty :DBon a good day & see you soon!
S
Sandrableach
Rating: 5 out of 5
following a purchase from 19/09/2023
Top service
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day ^^
H
Hugo
Rating: 5 out of 5
following a purchase from 20/09/2023
Fast delivery, well packaged,pm quality products.very satisfied?
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Response from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your order! Thank you for your feedback! Good day and see you soon! ^^
N
Nikora
Rating: 5 out of 5
following a purchase from 19/09/2023
Very fast delivery, well packed! Really nice official figurine. I love ordering from this site, which has a wide selection. I won't hesitate to order here again!
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Response from CHIBI AKIHABARA
Hello,Thank you for your recommendation and your opinion! :DV Wishing you a pleasant day & see you soon on our site! ^^
F
Fadel C.
Rating: 5 out of 5
following a purchase from 20/09/2023
Pre-ordered almost 18 months ago, and arrived ahead of schedule with a box in perfect condition. Highly recommended!
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Response from CHIBI AKIHABARA
Hello,Thank you very much for your recommendation and your opinion! :DV Wishing you a nice day & see you soon on our site!
I
Ilias S.
Rating: 5 out of 5
following a purchase from 04/08/2023
Delivery on time,Received the package as advertised,Thank you now I have a little Geto in my mango library ??
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Response from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your order! Thank you very much for your feedback! :DV Wishing you a nice day & see you soon on our site!
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