Customer reviews of CHIBI AKIHABARA

9,5 /10

Based on 2 958 published reviews

5 2 530 86% 4 237 8% 3 75 3% 2 43 1% 1 73 2%

Summary of reviews

The online store Chibi Akihabara is praised for its efficient and prompt shipping, with many customers highlighting that their orders arrived quickly and in good condition. The careful packaging of items is consistently mentioned, ensuring that products are well-protected during transit. Customers express satisfaction with the quality of the figurines received, often describing them as beautiful and a perfect addition to their collections. Additionally, the customer service is noted for being responsive and helpful, effectively addressing any questions or issues that arise.

Reviews 4 and 5 stars

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Terry C.

Published on 22/01/2022 à 09h28 following a purchase from 22/01/2022

Super service

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Response from CHIBI AKIHABARA

HelloThank you for your note :)

Sacha

Published on 20/01/2022 à 20h57 following a purchase from 20/01/2022

Quality products, I'm very happy. Delivery is fast when it's in stock, and it's well protected. Nothing to say, reliable site, I really recommend it.

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Response from CHIBI AKIHABARA

HelloThank you very much for your feedback :)

Pedro R.

Published on 20/01/2022 à 16h21 following a purchase from 20/01/2022

Very satisfied with the service.

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Response from CHIBI AKIHABARA

HelloThanks :)

Popi

Published on 20/01/2022 à 14h12 following a purchase from 20/01/2022

Arrived after Christmas, the effect was not the same, but the person who received it was satisfied.

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Response from CHIBI AKIHABARA

HelloWe apologize for the delay. We are delighted that despite the wait, the product is up to scratch.

Bath P.

Published on 20/01/2022 à 10h29 following a purchase from 20/01/2022

I just can't understand what went wrong. I specifically asked for a refund after I paid the wire transfer. But they wouldn't give it to me. When I was able to send the proof of payment that they wanted. They updated my order and send it out even though I specifically said I wanted a refund for my cancellation. I do have to say their customer service may be slow but they ship out products very fast.

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Timo

Published on 19/01/2022 à 21h37 following a purchase from 19/01/2022

Fast delivery, no worries! Perfect!

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Response from CHIBI AKIHABARA

HelloThanks for your feedback

Samy T.

Published on 19/01/2022 à 20h54 following a purchase from 19/01/2022

Super! First order and I'm very happy, I highly recommend it.

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Response from CHIBI AKIHABARA

HelloThank you very much for your confidence

Antoine V.

Published on 18/01/2022 à 18h31 following a purchase from 18/01/2022

Excellent service, order received very quickly and very well packaged.2nd order for me and I recommend with pleasure!

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Response from CHIBI AKIHABARA

HelloThank you very much for your positive feedback

Eva A.

Published on 18/01/2022 à 09h44 following a purchase from 18/01/2022

Fast shippingProducts well packaged

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Response from CHIBI AKIHABARA

HelloThank you very much

Laurelen L.

Published on 17/01/2022 à 22h19 following a purchase from 15/01/2022

Perfect! Hassle-free delivery

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Response from CHIBI AKIHABARA

HelloThank you very much

Coraline

Published on 17/01/2022 à 22h10 following a purchase from 17/01/2022

Great as always

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Response from CHIBI AKIHABARA

Thank you for this superb note ;)

David C.

Published on 17/01/2022 à 11h39 following a purchase from 17/01/2022

Everything was perfect, the only problem I had was using the site because it has a lot of trouble loading pages or when you hover over a button the site takes a long time to realize it before proposing to click on it, which makes browsing it very time consuming, which is a shame for an online store because as everything takes time, you often just want to stop browsing because it takes too long to use. And the second thing that disappointed me a bit was the fact that once you've placed your order, you can't see in the order history what the figurines you've just bought look like. There are no miniatures or links to the figurine, just the name of the product. It would be cool to have at least a preview of what you've bought, firstly to be sure you haven't made a mistake, and secondly to be able to review the products you've ordered. Otherwise, everything was good, the selection was varied and easy to find when you take your time. It's a really good site, but it just has a few usability problems.

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Response from CHIBI AKIHABARA

HelloThank you for your feedback, we'll pass it on to the relevant department to improve the site.

Orianne

Published on 17/01/2022 à 11h19 following a purchase from 17/01/2022

Fast and careful delivery.

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Response from CHIBI AKIHABARA

HelloThank you

Laura M.

Published on 16/01/2022 à 21h13 following a purchase from 16/01/2022

Always top-notch with attractive prices, fast shipping and well-packaged parcel. I'd definitely recommend!

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Response from CHIBI AKIHABARA

HelloThank you very much for your recommendation.

Heddy B.

Published on 16/01/2022 à 20h43 following a purchase from 16/01/2022

Super figurine received in a very short time, nothing to say.

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Response from CHIBI AKIHABARA

HelloThank you

Wai Y.

Published on 16/01/2022 à 20h31 following a purchase from 07/01/2022

Fast delivery

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Response from CHIBI AKIHABARA

HelloThank you

Noah B.

Published on 16/01/2022 à 20h21 following a purchase from 16/01/2022

Good service :) happy with the shipping too.

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Response from CHIBI AKIHABARA

HelloThank you

Client

Published on 16/01/2022 à 16h41 following a purchase from 16/01/2022

Perfect! ????

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Response from CHIBI AKIHABARA

HelloThank you

Christine

Published on 16/01/2022 à 16h16 following a purchase from 16/01/2022

Perfect products and fast delivery

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Response from CHIBI AKIHABARA

HelloThanks ^^

Maxime J.

Published on 16/01/2022 à 13h28 following a purchase from 16/01/2022

Excellent ??

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Response from CHIBI AKIHABARA

HelloThank you

Vincent S.

Published on 15/01/2022 à 22h26 following a purchase from 15/01/2022

Very fast shipping, well protected and thanks for the little attention. We made a unboxing aperitif ;)

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Response from CHIBI AKIHABARA

Hello Thank you very much :)

Soucaw

Published on 15/01/2022 à 21h58 following a purchase from 15/01/2022

At the top figurine parcel delais frankly hats off to you and thank you ??

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Response from CHIBI AKIHABARA

HelloThank you

Samuel F.

Published on 15/01/2022 à 15h51 following a purchase from 15/01/2022

fast and careful shipping wide choice for gunpla i recommend

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Response from CHIBI AKIHABARA

HelloThank you for your recommendation

Tyler

Published on 15/01/2022 à 14h55 following a purchase from 15/01/2022

many thanks

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Response from CHIBI AKIHABARA

HelloThank you

Mathieu B.

Published on 15/01/2022 à 14h15 following a purchase from 15/01/2022

Good site. Just the pre-orders a little long ... but I'm patient ... once paid I'm sure they will arrive. But often 3 months late... then it's like that. Then the packages reinforce them a little more. Scotch double dose please because 2 packages opened ... everything was inside but please think about it thank you

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Response from CHIBI AKIHABARA

HelloThank you for your feedback, we've taken note of your valuable advice.

Anthony R.

Published on 15/01/2022 à 13h37 following a purchase from 15/01/2022

A magnificent figurine, no regrets about the purchase.delivery was made on time against signature, at my home as requestedI might be tempted for another order.Assassination Classroom fan, order your figurine without hesitation!

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Response from CHIBI AKIHABARA

HelloThank you for your positive feedback

G. V.

Published on 15/01/2022 à 11h44 following a purchase from 15/01/2022

Great! Fast and trouble-free

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Response from CHIBI AKIHABARA

HelloThank you

Lacoche J.

Published on 14/01/2022 à 16h15 following a purchase from 14/01/2022

Package arrived safely and in good condition.

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Response from CHIBI AKIHABARA

HelloThank you for your feedback

Clement G.

Published on 13/01/2022 à 11h40 following a purchase from 13/01/2022

nothing to say, fast delivery and coli in very good condition

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Response from CHIBI AKIHABARA

HelloThank you very much

Meri

Published on 12/01/2022 à 18h17 following a purchase from 12/01/2022

Everything is perfect! Fast shipping, secure payment, lots of choice and friendly, attentive customer service... In short, I've had no problems whatsoever with this trusted site. Prices are affordable on the whole, and the figurines on offer are really very beautiful - I've been able to find figurines that you can't find here in conventional stores! I ordered Ozymandias from Fate/Grand Order, it arrived in four days and in perfect condition, I'm absolutely delighted (???)It's an excellent discovery, I highly recommend this site. I'll definitely be ordering from it again! ???? (*'?`*)

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Response from CHIBI AKIHABARA

Hello. The entire CHIBI team joins me in thanking you for your message. We're really pleased that you're satisfied. See you soon on our store and don't hesitate if you need anything :), we remain at your disposal.

Camille J.

Published on 12/01/2022 à 17h44 following a purchase from 12/01/2022

Very quick turnaround between order and delivery, product packaged with care, nothing to complain about!

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Response from CHIBI AKIHABARA

Hello, thank you very much

Julien K.

Published on 12/01/2022 à 17h13 following a purchase from 12/01/2022

Very nice site and delivery was fast

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Response from CHIBI AKIHABARA

Thank you for your feedback.

Annonyme

Published on 11/01/2022 à 12h46 following a purchase from 11/01/2022

I received my order.

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Response from CHIBI AKIHABARA

HelloThank you

Published on 10/01/2022 à 18h28 following a purchase from 10/01/2022

Quality expected for the price, delivery OK

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Response from CHIBI AKIHABARA

HelloThank you

Nino N.

Published on 10/01/2022 à 16h37 following a purchase from 10/01/2022

The figures arrived in good condition, apart from the hair on one.

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Response from CHIBI AKIHABARA

You can contact our customer service department by opening a ticket on our website or by contacting us at: [email protected]

Julie L.

Published on 10/01/2022 à 15h18 following a purchase from 10/01/2022

Super everything went well, I recommend :)

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Response from CHIBI AKIHABARA

Hello, thank you for your order and your recommendation.

Benjamin L.

Published on 10/01/2022 à 10h57 following a purchase from 10/01/2022

Always very professional!

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Response from CHIBI AKIHABARA

BonjourMerci infiniment :)

Alexandra L.

Published on 09/01/2022 à 22h54 following a purchase from 09/01/2022

Products always arrive as described

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Response from CHIBI AKIHABARA

HelloThank you

Alex

Published on 09/01/2022 à 19h47 following a purchase from 09/01/2022

Very satisfied

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Response from CHIBI AKIHABARA

BonjourMerci, we are delighted ;)

Maël H.

Published on 09/01/2022 à 17h13 following a purchase from 09/01/2022

Good quality product. Very stylish figurine, reminder e-mails were good, everything was good.

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Response from CHIBI AKIHABARA

HelloThank you