The online store Chibi Akihabara is praised for its efficient and prompt shipping, with many customers highlighting that their orders arrived quickly and in good condition. The careful packaging of items is consistently mentioned, ensuring that products are well-protected during transit. Customers express satisfaction with the quality of the figurines received, often describing them as beautiful and a perfect addition to their collections. Additionally, the customer service is noted for being responsive and helpful, effectively addressing any questions or issues that arise.
Hello,Thank you for taking the time to post a review! See you soon on Chibi Akihabara! Have a nice day ^^
M
Martin
Rating: 5 out of 5
following a purchase from 06/05/2024
Nothing to complain about, always top-notch
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on Chibi Akihabara! Have a nice day ^^
A
Andrea
Rating: 5 out of 5
following a purchase from 10/05/2024
I've been ordering from the site for three years now, and I've never had a problem! including one that could have happened, but they were quick to reassure and help me. I had pre-ordered a figurine for June 2023. But it never arrived. I contacted the company in February to ask for an explanation after seeing one of their competitors selling the figurine I wanted at the convention. I understood that the problem was with the supplier and not with them, so I remained understanding and continued to wait.After 3 weeks of waiting, I still hadn't received the reimbursement, so I contacted them again, they reassured me and I waited again. I finally contacted them by email a week later, to express my concern at not having received anything. They quickly replied, reassuring me again, and within a few hours my refund arrived. Three years of loyalty and they know how to give it back, once again a huge thank you to them!
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Response from CHIBI AKIHABARA
Hello,Thank you very much for your loyalty and your positive feedback :DNWe are delighted to have been able to help you despite the problems encountered with your pre-order. Your satisfaction is our top priority, and we are grateful for your understanding and patience. Your satisfaction is our top priority, and we are grateful for your understanding and patience.Please do not hesitate to contact us if you have any further questions or needs. We're here to help.Once again, a big thank you for your trust on behalf of the whole team! Best regards & see you soon on our site! :)
S
Steeve D.
Rating: 5 out of 5
following a purchase from 02/05/2024
Received well packaged and tracking package ok
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on Chibi Akihabara! Have a nice day ^^
A
Anaïs
Rating: 5 out of 5
following a purchase from 02/05/2024
Perfect, easy to use, fair price, fast shipping.
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on Chibi Akihabara! Have a nice day ^^
P
Poux V.
Rating: 5 out of 5
following a purchase from 02/05/2024
Very good communication and good reception ..thanks again
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Response from CHIBI AKIHABARA
Hello,Thank you for your review! See you soon on Chibi Akihabara! Have a nice day ^^
O
Olivier
Rating: 5 out of 5
following a purchase from 15/04/2024
I had a problem with the carrier dpd, where the box was very damaged. I don't recommend dpd as a carrier. On the other hand, after-sales service was perfect and responsive. I sent a new figurine. It's perfect, no defects, very well protected. Nothing to complain about. Very serious team. I recommend them.
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Response from CHIBI AKIHABARA
Hello,Thank you for your feedback! :DNWe are happy to know that despite the transport problems, our after-sales service was able to respond efficiently to your needs and send you a new figurine in perfect condition. Thank you for your recommendation and your confidence in our team! Thank you for your recommendation and your confidence in our team! Have a nice day & see you soon on Chibi Akihabara!
C
Client
Rating: 5 out of 5
following a purchase from 22/04/2024
Well done website, fast delivery and well packaged: I recommend ?
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Response from CHIBI AKIHABARA
Hello,Thank you for your recommendation and your opinion! :DV Wishing you a nice day & see you soon on our site!
S
Stéphanie
Rating: 5 out of 5
following a purchase from 22/04/2024
Chibi akihabara is a very serious site for buying figurines and other goodies. Orders are processed quickly, shipping is secure and the figurines are well packaged and protected. You can also pre-order your figurines in total security.
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Response from CHIBI AKIHABARA
Hello,Thank you for your review! :DNThank you for your recommendation and support! We're glad you enjoyed our site and were satisfied with the speed of shipment and quality of packaging. See you soon on Chibi Akihabara!
H
HILMI
Rating: 5 out of 5
following a purchase from 16/04/2024
Fast shipping Great packaging Quality products
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on Chibi Akihabara! Have a nice day ^^
J
Jonathan R.
Rating: 5 out of 5
following a purchase from 12/04/2024
A company that is always serious about taking orders.fast,parcels always well packed and protected.??????????
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Response from CHIBI AKIHABARA
Hello,Thank you for your review & your loyalty! :DNWe are proud to be able to offer you a quality service. We hope to see you soon for another positive experience!
C
Cabrera J.
Rating: 5 out of 5
following a purchase from 11/04/2024
Excellent as always. Fast and careful. Nothing but good to order from chibi.
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Response from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your order! Thank you for your feedback! :DBon day & see you soon on Chibi Akihabara!
D
Dimitri
Rating: 5 out of 5
following a purchase from 12/04/2024
Several orders on the site for a few years now, and always impeccable. Orders are processed and delivered quickly and always in good condition.
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience and for your loyalty! :DBon day & see you soon on Chibi Akihabara!
C
Clément J.
Rating: 5 out of 5
following a purchase from 12/04/2024
The parcel is dispatched quickly. The figurines are well protected. Thank you Chibi Akihabara for taking such good care of your orders.
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Response from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your order! Thank you for your feedback! :DBon day & see you soon on Chibi Akihabara!
R
Raphaël D.
Rating: 5 out of 5
following a purchase from 08/04/2024
Products well packed delivery ok
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on Chibi Akihabara! Have a nice day ^^
M
Martine B.
Rating: 5 out of 5
following a purchase from 01/04/2024
My order was placed on 01/04 and I have had no news of delivery since, despite an email. Maybe it's because it's a collector's item, but I would have liked a reply.
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Response from CHIBI AKIHABARA
Hello,For this type of problem, we encourage you to contact our customer service department, which is specially dedicated to this type of situation. They will be able to provide you with personalized assistance and answer any questions you may have regarding your order. They will be able to provide you with personalized assistance and answer any questions you may have regarding your order.We kindly ask you to contact us via the ticket system, entering your order reference so that we can help you as best we can.Thank you for your understanding and cooperation.Sincerely,
T
Tatsuki
Rating: 5 out of 5
following a purchase from 03/04/2024
Order after order, and there's always nothing to complain about.top-notch! I recommend it.
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Response from CHIBI AKIHABARA
Hello,Thank you for your recommendation and your opinion! :DV Wishing you a nice day & see you soon on our site!
C
Client
Rating: 5 out of 5
following a purchase from 02/04/2024
Product sent, excellent tracking and superbly packaged parcel.
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on Chibi Akihabara! Have a nice day ^^
J
Jessica D.
Rating: 5 out of 5
following a purchase from 11/04/2024
Very satisfied with the fast delivery, the figurines are very well packaged. I recommend this site with my eyes closed.
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Response from CHIBI AKIHABARA
Hello,Thank you for your trust and your recommendation! Have a nice day & see you soon on Chibi Akihabara!
M
Mickael C.
Rating: 5 out of 5
following a purchase from 02/04/2024
Very good quality figurine, packaged with care! Very serious site; all deadlines are met.I will definitely recommend.
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Response from CHIBI AKIHABARA
Hello,Thank you for your trust and for your opinion! Have a nice day & see you soon on Chibi Akihabara!
A
Azha
Rating: 5 out of 5
following a purchase from 03/04/2024
Communication was clear and concise
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on Chibi Akihabara! Have a nice day ^^
R
Rémi J.
Rating: 5 out of 5
following a purchase from 21/03/2024
Perfect R.A.S
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on Chibi Akihabara! Have a nice day ^^
H
Hervé M.
Rating: 5 out of 5
following a purchase from 25/03/2024
Product conforms, delivery fast and in good condition. As usual, perfect!
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Response from CHIBI AKIHABARA
Hello,Thank you for your loyalty and your feedback on your order! Have a nice day & see you soon on Chibi Akihabra!
J
Jeremy.neocan
Rating: 5 out of 5
following a purchase from 28/03/2024
Well packed parcel, on time. Very satisfied
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on Chibi Akihabara! Have a nice day ^^
M
MLz
Rating: 5 out of 5
following a purchase from 28/03/2024
Fast delivery and the item was just as described, it was really a perfect order! Highly recommend!
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Response from CHIBI AKIHABARA
Hello,Thank you for your recommendation and your opinion! :DV Wishing you a nice day & see you soon on our site!
D
David F.
Rating: 5 out of 5
following a purchase from 25/03/2024
A wide choice at very reasonable prices, quality official licenses and a top-notch delivery service. Packages made with great care and quality. I recommend you with my eyes closed. Thank you for the speed of your service and the pleasant site to browse.
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Response from CHIBI AKIHABARA
Hello,Thank you for your trust and your recommendation. We are grateful for your support. :)We are delighted to read your positive feedback! We strive to offer a wide choice of products at competitive prices while ensuring the quality of official licenses. Your satisfaction is our priority, which is why we attach great importance to the careful preparation of your parcels.Don't hesitate to come back to us if you need anything.See you soon on Chibi Akihabara! Have a nice day!
A
Alexandre F.
Rating: 5 out of 5
following a purchase from 21/03/2024
Very good quality figurines.fast delivery after purchase.thanks chibi!
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Response from CHIBI AKIHABARA
Hello,Thank you for your compliments on the quality of the figurines and the speed of delivery! We're delighted to have been able to satisfy you! See you soon on Chibi Akihabara!Have a nice day!
L
Lisa G.
Rating: 5 out of 5
following a purchase from 19/03/2024
Fast delivery and well-protected parcel.
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on Chibi Akihabara! Have a nice day ^^
A
Aurélie
Rating: 5 out of 5
following a purchase from 15/03/2024
super, always well followed
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Response from CHIBI AKIHABARA
Hi, thanks for taking the time to leave us a review! :D See you soon on Chibi Akihabara! Have a nice day ^^
R
Ryu
Rating: 5 out of 5
following a purchase from 19/03/2024
Packages handled quickly and professionally
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Response from CHIBI AKIHABARA
Hi, thanks for taking the time to leave us a review! :D See you soon on Chibi Akihabara! Have a nice day ^^
M
M. B.
Rating: 5 out of 5
following a purchase from 12/03/2024
Fast shipping, fair prices and a wide choice of figurines and other goodies, as well as access to certain ichiban kuji figurines.
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Response from CHIBI AKIHABARA
Hello,Thank you for your positive feedback! :D We're delighted that you appreciated our fast shipping service, as well as our wide selection of figurines and other goodies at reasonable prices. Your satisfaction is our priority, and we are grateful for your trust. Have a nice day & see you soon on Chibi Akihabara!
C
Charlotte C.
Rating: 5 out of 5
following a purchase from 11/03/2024
Very good. Nothing to report
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on Chibi Akihabara! Have a nice day ^^
S
Sofiene S.
Rating: 5 out of 5
following a purchase from 11/03/2024
Very good site serious and careful delivery I recommend it
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Response from CHIBI AKIHABARA
Hello,Thank you for your positive review and recommendation! Have a nice day & see you soon on Chibi Akihabara!
N
Nathalie
Rating: 5 out of 5
following a purchase from 05/03/2024
Good site, good choice, the package is well prepared for transport. I recommend it.
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Response from CHIBI AKIHABARA
Hello,Thank you for your positive review and recommendation! Have a nice day & see you soon on Chibi Akihabara!
C
Carine
Rating: 5 out of 5
following a purchase from 27/02/2024
Very fast delivery (48H) as soon as the item is available! Well packed parcel, item conforms to the pre-order.
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Response from CHIBI AKIHABARA
Hello,Thank you for your trust and your positive feedback. :D Have a nice day & see you soon on Chibi Akihabara!
L
Lau J.
Rating: 5 out of 5
following a purchase from 07/03/2024
I received my order very quickly, one day before the expected date, against signature. The figurine is well protected and in perfect condition. This is my first order on the site but I had already bought one of their figurines at Japan Expo, they are very professional, I recommend them.
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Response from CHIBI AKIHABARA
Hello,Thank you for your order and for your positive feedback. :DNWe are pleased that your order arrived quickly and in perfect condition. The protection of our products is a priority for us. Thank you for your recommendation and your confidence. Have a nice day & see you soon on Chibi Akihabara!
O
Oda V.
Rating: 5 out of 5
following a purchase from 09/03/2024
100% Recommends.reliable website, original, high quality products at a great price. Fast home delivery, I recommend it 100%.
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your positive experience and for your recommendation :DPassz une bonne journée & à bientôt sur Chibi Akihabara!
G
Guer
Rating: 5 out of 5
following a purchase from 07/03/2024
EXCELLENT 100% RECOMMEND. Reliable website, original, high quality products at a great price. Fast home delivery, 100% recommend.
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience and for your recommendation :DPassz une bonne journée & à bientôt sur Chibi Akihabara!
R
Romain L.
Rating: 5 out of 5
following a purchase from 05/03/2024
This is the first time I've ordered from this site and frankly I'm not disappointed, the prices are reasonable but the best thing is to buy 2 figurines if you want to take advantage of free delivery. Otherwise I highly recommend
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Response from CHIBI AKIHABARA
Hello, Thank you for your review & recommendation! :D We're delighted that your first shopping experience on our site lived up to your expectations.Have a nice day & see you soon on Chibi Akihabara!
C
Christopher
Rating: 5 out of 5
following a purchase from 06/03/2024
Customer service is always there! Fast delivery ^^
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Response from CHIBI AKIHABARA
Hello,Thank you for your feedback about our customer service and we are delighted to hear that it lived up to your expectations! :DNThank you for your confidence and we hope to satisfy you even more with your next purchases. Have a nice day & see you soon on Chibi Akihabara!
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