Cimaises-et-plus consistently delivers quickly and reliably, with many reviews noting fast delivery, trackable shipments, and orders arriving on time or within a week, often with even quick mailbox delivery and careful packaging. Customers highlight specific product strengths such as well-packaged items, materials described as very good, lightweight and practical rails, and ease of installation that lets users hang paintings promptly. The store’s service and responsiveness are praised, including polite, professional handling of exchanges or replacements and helpful phone or email support that resolves issues efficiently. Overall, customers repeatedly mention dependable delivery, solid product quality, and attentive customer service as key strengths.
I found what I was looking for on the site. The delivery went well with quality packaging. Two downsides: the order is made in packs of 5 pieces (for example) while the delivery looks like bulk, why not be able to buy individually. I ordered 4 packs of 10 hooks and received 39 hooks in bulk.
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Response from Cimaises-et-plus
Hello,
Thank you for your feedback and for your satisfaction regarding the quality of our products and the delivery.
Regarding your comment, some items are sold in lots (for example, in packs of 5) for practical reasons, to facilitate order preparation and stock management.
However, it is certainly not normal that one hook is missing from your order.
We invite you to send an email to [email protected], indicating your order number. The missing hook will be sent to you quickly.
We apologize for this inconvenience and remain at your disposal.
Best regards,
The Cimaises & Plus customer service
J
Jean D.
Rating: 1 out of 5
following a purchase from 28/12/2025
I still haven't received my order and I can't comment on the quality of your products. However, I would really like to receive my order so that I can hang up frames that clutter my house. Thank you for your help.
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M
Michel B.
Rating: 5 out of 5
following a purchase from 28/12/2025
Efficient service, order received and material conforms to the description, however, the latter could be supplemented with the dimensions of the parts in my case
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Response from Cimaises-et-plus
Hello Michel,
Thank you very much for your feedback and for your positive review on Cimaises et plus.
We have noted your comment regarding the dimensions of the parts. Your feedback is valuable and we will improve our descriptions so that they are clearer and more useful.
See you soon on our site,
The Cimaises et plus team
R
Régis B.
Rating: 5 out of 5
following a purchase from 18/12/2025
Matches the order.
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Response from Cimaises-et-plus
Thank you very much for your 5/5 rating!
We wish you a very happy year 2026!
Best regards,
The Cimaises & Plus team
G
Guillaume A.
Rating: 5 out of 5
following a purchase from 10/12/2025
Fast and secure shipping, quality goods!
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Response from Cimaises-et-plus
Hello Guillaume,
We sincerely thank you for your flattering review. We are delighted to learn that you appreciated the speed and quality of our services as well as our products.
This is valuable feedback for us.
We wish you a very happy year 2026!
Best regards,
The Cimaises & Plus team
A
Alain C.
Rating: 5 out of 5
following a purchase from 07/12/2025
great
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Response from Cimaises-et-plus
Hello Alain and thank you very much for your enthusiastic feedback and the 5/5 rating :)
We wish you a very beautiful year 2026!
Best regards,
The Cimaises & Plus team
H
Hervé A.
Rating: 5 out of 5
following a purchase from 21/12/2025
Never disappointed regardless of the products
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Response from Cimaises-et-plus
Dear Hervé,
We sincerely thank you for your positive review and are pleased to know that you have never been disappointed by our products.
We wish you a very happy year 2026!
Best regards,
The Cimaises & Plus team
S
Serge D.
Rating: 5 out of 5
following a purchase from 22/12/2025
It's exactly what I hoped for
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Response from Cimaises-et-plus
Dear Serge,
We sincerely thank you for your excellent rating and your positive comment. We are delighted to learn that your order fully satisfied you.
We wish you a very happy year 2026!
Best regards,
The Cimaises & Plus team
H
Hubert W.
Rating: 5 out of 5
following a purchase from 22/12/2025
Fast shipping of the product as ordered
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Response from Cimaises-et-plus
Thank you very much for your positive feedback!
We wish you a very happy year 2026!
Best regards,
The Cimaises & Plus team
Y
Yves V.
Rating: 5 out of 5
following a purchase from 18/12/2025
very good
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Response from Cimaises-et-plus
Thank you very much for your feedback!
We wish you a wonderful year 2026!
Best regards,
The Cimaises & Plus team
A
Alain D.
Rating: 5 out of 5
following a purchase from 15/12/2025
Top
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Response from Cimaises-et-plus
Thank you very much for your 5/5 rating!
Very happy year 2026!
Best regards,
Coralie P.
S
Severin D.
Rating: 5 out of 5
following a purchase from 15/12/2025
Exceptional quality product Perfectly packaged with no risk of damage.
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Response from Cimaises-et-plus
We sincerely thank you for your flattering review, Severin.
We are delighted to hear that you are satisfied with the quality of our products and the packaging. Your satisfaction is our priority, and we hope to see you again soon on our site "cimaises-et-plus".
Wishing you a very happy year 2026!
Best regards,
The Cimaises & Plus team
M
Marc A.
Rating: 5 out of 5
following a purchase from 17/12/2025
Perfect order Very fast delivery.
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Response from Cimaises-et-plus
Thank you very much for your positive comment :)
We wish you a wonderful year 2026!
Best regards,
the Cimaises & Plus team
S
Serge T.
Rating: 5 out of 5
following a purchase from 16/12/2025
Fast shipping, very good prices, beautiful quality of products
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Response from Cimaises-et-plus
Dear Serge,
Thank you very much for your positive feedback and the 5/5 rating!
We wish you a very happy year 2026!
The Cimaises & Plus team
B
Bernard H.
Rating: 4 out of 5
following a purchase from 16/12/2025
S
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Response from Cimaises-et-plus
Hello Bernard,
We sincerely thank you for your review and the rating of 4/5 that you gave to our site.
Best regards,
The Cimaises & Plus team
A
Agnes D.
Rating: 5 out of 5
following a purchase from 13/12/2025
Beautiful quality and very fast delivery thank you.
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Response from Cimaises-et-plus
Dear Agnes,
We sincerely thank you for your positive feedback and your 5/5 rating.
We are delighted to hear that you are satisfied with the quality of our products as well as the speed of our delivery service.
Wishing you a happy new year 2026!
The Cimaises & Plus team
S
Sylvie A.
Rating: 5 out of 5
following a purchase from 13/12/2025
Perfect
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Response from Cimaises-et-plus
Thank you very much!
Wishing you a happy new year 2026!
Best regards,
The Cimaises & Plus team
G
Gerald F.
Rating: 5 out of 5
following a purchase from 28/11/2025
Fast shipping and perfectly suitable material.
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Response from Cimaises-et-plus
Hello,
We sincerely thank you for your positive feedback!
Wishing you a happy new year 2026!
Best regards,
The Cimaises & Plus team
V
Vincent R.
Rating: 5 out of 5
following a purchase from 13/12/2025
Material as described and fast delivery without any problems.
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Response from Cimaises-et-plus
We warmly thank you for your flattering review, Vincent.
We are delighted to learn that our material met your expectations and that the delivery went smoothly.
We wish you a very happy 2026!
Best regards,
The Cimaises & Plus team
F
Frédéric D.
Rating: 5 out of 5
following a purchase from 13/12/2025
In line with my expectations, quality cornice and easy to cut, glue, and paint. The result is perfect.
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Response from Cimaises-et-plus
Hello Frédéric,
We warmly thank you for your positive review and your 5/5 rating.
We are delighted to learn that the cornice met your expectations and that its quality, as well as its ease of use, contributed to a perfect result.
Wishing you an excellent 2026!
Best regards,
The Cimaises & Plus team
L
Laurent J.
Rating: 3 out of 5
following a purchase from 16/11/2025
Order arrived very well packaged but despite that, the light fixture (Mauduit Biard picture wall lamp) was scratched and bent. I straightened it myself... I don't think the defect comes from the store "cimaise" but unfortunately from production or packaging at the workshop. It's disappointing, for a choice made hoping for a quality craftsmanship "made in France" from A to Z.
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Response from Cimaises-et-plus
Dear Laurent,
Thank you for taking the time to share your feedback with us. We are sorry to hear that your Mauduit Biard picture wall lamp arrived with imperfections. Although we strive for the quality of our products and their packaging, sometimes defects escape our control. Please do not hesitate to contact us directly for any further assistance.
There is a customer service for these products, in case of defect, the workshop can take back the light fixture to repair or replace it as needed.
Feel free to contact us via the online customer service form or by phone: https://www.cimaises-et-plus.com/pages/sav
Best regards,
The Cimaises & Plus team
J
Jean François H.
Rating: 1 out of 5
following a purchase from 09/12/2025
If you want an opinion, you need to pay me. You make a lot of money from the collected reviews. Your products are not free, and neither are my reviews!!!!
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Response from Cimaises-et-plus
We understand the message. Unfortunately, our accountant is clear: reviews are paid only in gratitude, in consideration... and sometimes in self-mockery. Products are not free, that's true. Reviews aren't either — they are free. And this one clearly made us smile, so thank you anyway.
P
Pierre E.
Rating: 5 out of 5
following a purchase from 06/12/2025
Fast delivery. Everything was in the package. Top product fireworks
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Response from Cimaises-et-plus
Hello,
A big thank you for your positive feedback!
We wish you an excellent year 2026!
Best regards,
The Cimaises & Plus team
N
Nathalie H.
Rating: 5 out of 5
following a purchase from 08/12/2025
Nothing to report ordered in stock
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Response from Cimaises-et-plus
A big thank you for your 5-star rating!
Wishing you a happy new year 2026!
Best regards,
The Cimaises & Plus team
M
Michael J.
Rating: 5 out of 5
following a purchase from 08/12/2025
Good products, fast and respectful delivery of the package....
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Response from Cimaises-et-plus
Dear Michael,
We sincerely thank you for your positive feedback :) We are delighted to hear that you appreciated the quality of our products as well as the speed and care taken with the delivery.
We wish you a very happy new year 2026!
The Cimaises & Plus team
G
Guillaume C.
Rating: 5 out of 5
following a purchase from 07/12/2025
Qualities speed
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Response from Cimaises-et-plus
Hello Guillaume,
Thank you very much for your positive feedback and your 5-star rating!
Wishing you a good day and a happy new year 2026!
The Cimaises & Plus team
J
Jules B.
Rating: 5 out of 5
following a purchase from 08/12/2025
Perfect, I recommend. Thank you.
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Response from Cimaises-et-plus
Dear Jules, we warmly thank you for your positive feedback and your recommendation.
We wish you a very beautiful 2026!
Best regards,
The Cimaises & Plus team
P
Patrick C.
Rating: 5 out of 5
following a purchase from 02/12/2025
Quality product and attentive customer service to ensure the order goes ideally. Delivery tracking, however, a bit random and difficult to understand with SHOP.
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Response from Cimaises-et-plus
Hello Patrick,
Thank you very much for your feedback and your 5/5 rating! We are delighted to hear that you appreciated the quality of our products and our customer service. We also take into account your comment regarding delivery tracking and are looking to improve this experience for our customers. Please feel free to contact us if you have any other suggestions.
Wishing you a good day and a happy new year 2026!
The Cimaises & Plus team
J
Jacques G.
Rating: 5 out of 5
following a purchase from 05/12/2025
Good transaction that went smoothly. The seller was very responsive, quickly providing an appropriate answer to a question asked before the purchase. Thank you.
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Response from Cimaises-et-plus
Dear Jacques,
We sincerely thank you for your flattering review and for the 5/5 rating. We are delighted to hear that your experience on our site was satisfactory.
Wishing you a good day & a happy new year 2026!
The Cimaises & more team
H
Hortense A.
Rating: 5 out of 5
following a purchase from 04/12/2025
Great!
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Response from Cimaises-et-plus
Thank you very much for your positive feedback and your 5/5 rating!
I wish you a very happy 2026!
Best regards,
Coralie P.
D
David Z.
Rating: 5 out of 5
following a purchase from 04/12/2025
Fast and quality material and especially very practical. Just remember to tighten the knob of the hooks well to prevent the frames from sliding along the cable.
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Response from Cimaises-et-plus
Hello David,
We warmly thank you for your flattering review and your valuable comments. We are delighted to learn that you appreciate the quality of our material and the practicality of our products.
Wishing you a very happy 2026!
Best regards,
The Cimaises & Plus team
M
Michel B.
Rating: 5 out of 5
following a purchase from 30/11/2025
Speed and deadlines
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Response from Cimaises-et-plus
Sir,
A big thank you for your feedback & rating!
We wish you an excellent year 2026!
Best regards,
The Cimaises & Plus team
B
Bénédicte G.
Rating: 5 out of 5
following a purchase from 02/12/2025
For my second order, once again very satisfied, I even recommended you to friends.
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Response from Cimaises-et-plus
Hello Bénédicte,
A big thank you for your feedback and your trust!
We are happy to learn that you are satisfied with your second order.
Your recommendations to your friends particularly touch us.
Looking forward to seeing you again on the site!
Wishing you a happy year 2026!
Best regards,
The Cimaises & Plus team
M
Martial R.
Rating: 5 out of 5
following a purchase from 01/12/2025
Essential.
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Response from Cimaises-et-plus
Sir,
A big thank you for your 5 out of 5 rating.
Wishing you a happy year 2026!
Best regards,
Coralie P.
B
Benjamin H.
Rating: 5 out of 5
following a purchase from 03/12/2025
Very good service on my order, especially the customer service that I was able to contact by phone and who was able to fully satisfy me without any issues. It's great to be able to contact a person who manages the order directly.
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Response from Cimaises-et-plus
Sir,
We sincerely thank you for your very positive feedback. We are delighted to learn that our customer service was able to fully satisfy you :)
Wishing you a happy year 2026!
Best regards,
Coralie P.
J
Jacques C.
Rating: 5 out of 5
following a purchase from 01/12/2025
TOP
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Response from Cimaises-et-plus
Thank you very much for your 5/5 rating!
Wishing you a very beautiful year 2026!
Best regards,
Coralie P.
J
Jacques T.
Rating: 5 out of 5
following a purchase from 01/12/2025
very satisfied
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Response from Cimaises-et-plus
Thank you very much for your positive review! We are delighted to learn that you are satisfied with your experience on our site "Cimaises-et-plus".
Have a nice day & happy new year 2026!
Coralie P.
C
Corinne F.
Rating: 5 out of 5
following a purchase from 29/11/2025
Products perfectly in line with my expectations! Fast delivery, very well packaged.
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Response from Cimaises-et-plus
Dear Corinne,
We sincerely thank you for your flattering review and are delighted to learn that you are satisfied with your order and its delivery :)
Have a nice day,
The Cimaises & Plus team
R
Raymond M.
Rating: 5 out of 5
following a purchase from 29/11/2025
Very good!
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Response from Cimaises-et-plus
Thank you!
E
Eric J.
Rating: 5 out of 5
following a purchase from 30/11/2025
No problem. In accordance with my order.
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Response from Cimaises-et-plus
Hello Eric,
We sincerely thank you for your positive feedback and are delighted to learn that your order met your expectations.
Best regards,
The Cimaises & Plus team
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