Cimaises-et-plus consistently delivers quickly and reliably, with many reviews noting fast delivery, trackable shipments, and orders arriving on time or within a week, often with even quick mailbox delivery and careful packaging. Customers highlight specific product strengths such as well-packaged items, materials described as very good, lightweight and practical rails, and ease of installation that lets users hang paintings promptly. The store’s service and responsiveness are praised, including polite, professional handling of exchanges or replacements and helpful phone or email support that resolves issues efficiently. Overall, customers repeatedly mention dependable delivery, solid product quality, and attentive customer service as key strengths.
Delivery company is one of the most incompetent, who took the liberty of leaving my package with my neighbor, without any instructions from me. This is intolerable and I explained myself with the company Cimaises & +. Too bad, I would have liked to rate better.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/09/2015
There was a mistake with the dowels. Otherwise, it's good, Christophe Garnier.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/09/2015
Preparation and delivery very fast. Goods conform to the description. Did not test customer service.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/09/2015
Order delivery was not within 48/72 hours nor on the day marked in my email.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/09/2015
Very good for the deadlines and packaging.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/09/2015
Fast and efficient.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/09/2015
Very good but way too expensive.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/09/2015
A customer service that knows its products and informs you cordially. Diverse products and good quality/price ratio. But it lacks a bit of choice in finishes (colors, stainless steel, ...) Fast and well-protected delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/09/2015
Very correct packaging, very easy to assemble. A bit long delay.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/09/2015
For my first order: Fast delivery, I had a deadline imperative and by calling them they managed to prioritize my order so that I would be delivered on time. Unfortunately, one of the rails was damaged during delivery. For the second order, fast delivery. I haven't opened it yet!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/08/2015
Delivery time slightly longer than announced: 1 week instead of 48 hours.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 11/08/2015
First thing when giving the address of a relay point for delivery in case of absence, it's better to pass on the info to avoid chasing after packages. Second thing, when selling glues, it should be ensured that half of the tube is not already dry (punctured tube). In short, not so great (but the products are beautiful and of good quality, except for the glues....).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/08/2015
Order received on time, good follow-up and especially well packaged. No issues.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/08/2015
Hello, very fast delivery, also very good to be able to modify your order directly and without delay. Only small problem, the fixing of the hooks to the nylon wire for hanging the paintings; indeed, you have to remove the screw to pass this wire, otherwise the wire does not pass and then it is very difficult to tighten this screw. Best regards, J C Reucheron.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/08/2015
Hello, one small defect, one rod is thinner than the others (out of 10 in total) the hook therefore slips but only when a painting is not hung. You can consider me a satisfied customer. Best regards. Alain Boyer aka Stinckwich.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/07/2015
Very satisfied with the product and the new items such as the stabilizers, a real plus. Very surprised and pleasantly surprised that before shipping the customer service contacted me to verify my order because I had not ordered any rods. As a customer for several years, I recommend this company.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/07/2015
Delivery postponed without warning. Goods left in the street, at the gate while we were at home. (No call from the delivery person via intercom or phone). I recommend to Cimaise &+ to stop using the gms company.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/07/2015
Nothing to say about the goods and shipping. However, I regret that no installation instructions were included with the shipment. When installing picture rails for the first time, certain recommendations must be followed to succeed and achieve a clean job. There are always little tips to give to avoid mishaps. Dominique M.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/07/2015
Fast delivery and practical package to move. Very good.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/07/2015
The service offered by cimaises and + is excellent as well as the customer service. The major issues encountered at the time of delivery are entirely attributable to the carrier. Perhaps cimaises and + will need to review this aspect of the order.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/07/2015
Very professional salespeople, who called me before delivery because they assumed (rightly so!) that I had made a mistake in my order. I therefore received the corrected quantities, with a credit note, that's not bad!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/07/2015
Very fast shipping.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/07/2015
Fast and compliant delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/07/2015
Impeccable! Very large selection. But a bit expensive...
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/07/2015
We were delivered with a week delay. We were not notified by phone as requested. The package was left in the yard. Impossible to verify but the package was intact.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/06/2015
Ultra-fast delivery, products conforming to the description = total satisfaction.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/06/2015
The steel brackets were missing from my first order and with one email the customer service took the necessary steps to send them to me: very appreciated.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/06/2015
Goods and customer service perfect. Delivery one day late without prior information about the delay.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/06/2015
Customer service very correct, quickly corrects any errors in delivery or potential manufacturing defects. Company to recommend. AD.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/06/2015
Very happy, very fast. Information by phone very patient and precise. Thank you.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/05/2015
Very good product, easy to adjust and to fix on the wall.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/05/2015
Fast delivery. Package well protected. Discreet and functional product. Delivery OK but not very flexible in terms of the carrier.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 11/05/2015
I ordered metal rails and received white lacquered rails!!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/05/2015
No screws for the fragile hooks.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/04/2015
Fast delivery, merchandise in good condition.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 15/04/2015
Order placed on 15.04 and as of May 1st not yet delivered so unable to rate the items.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/04/2015
Waiting for delivery due to order preparation issue, requested delivery to store, and delivered to home while I was absent, hence call for product pickup in store. Delayed delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/04/2015
This is my 2nd purchase and I am very satisfied again! Serious, fast and items very well packaged.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/04/2015
For the delivery, I had requested to be informed of the time of passage, this was not done. Fortunately, I was home when the delivery person came by. I did not have to deal with customer service.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/03/2015
A sure value and great professionalism, 'pro' items that give no trouble, in short, finally a store that has the right items in a spirit of total customer satisfaction! It's rare, but here it's really the case that I experienced! I thank them in passing.
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