Cimaises-et-plus consistently delivers quickly and reliably, with many reviews noting fast delivery, trackable shipments, and orders arriving on time or within a week, often with even quick mailbox delivery and careful packaging. Customers highlight specific product strengths such as well-packaged items, materials described as very good, lightweight and practical rails, and ease of installation that lets users hang paintings promptly. The store’s service and responsiveness are praised, including polite, professional handling of exchanges or replacements and helpful phone or email support that resolves issues efficiently. Overall, customers repeatedly mention dependable delivery, solid product quality, and attentive customer service as key strengths.
The material is compliant. However, the choice of the DPD delivery service is not wise at all. The package was opened, and the delivery person says it's normal with a completely absurd excuse...
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/11/2021
Everything is perfect in terms of service and product. I would have liked a shorter delivery time.
Translated reviews
Response from Cimaises-et-plus
Well received, thank you for your comment!
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/11/2021
Product compliant, delivery postponed due to absence but difficulty in contacting the carrier.
Translated reviews
Response from Cimaises-et-plus
Thank you for your comment & sorry for the difficulty encountered during your delivery. Have a nice day, Coralie P.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/10/2021
Okay.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/10/2021
Very good products and correct delivery, top customer service!
Translated reviews
Response from Cimaises-et-plus
A big thank you for your comment! Have a nice day. Coralie P.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/10/2021
Dpd France does not provide a reference for parcel tracking.
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 15/10/2021
I am happy with the goods received, however, a deplorable delivery by Geodis! The customer service person was pleasant and sorry for my delivery problem, but the redelivery of my order was not more efficient! They should change carriers!
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/10/2021
Perfect material.
Translated reviews
Response from Cimaises-et-plus
Thank you for your feedback!
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/10/2021
Telephone reception, service and quality impeccable, delivery time respected: I recommend without restriction.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/10/2021
Delivery is terrible. Anyway, the carrier DPD does what they want.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 07/10/2021
I am waiting for my order.
Translated reviews
Response from Cimaises-et-plus
Hello, After checking, your order is marked as "delivered" on 8/10, which is the day after your order. Please do not hesitate to contact us when you have a delivery issue because at this stage, the package was delivered. I will contact you by email to get more information. Best regards, Coralie P.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/10/2021
Products OK, responsive customer service and good follow-up, especially during a problem with the delivery company (DPD) which poses major issues in Bordeaux.
Translated reviews
Response from Cimaises-et-plus
Thank you for your feedback, we are sorry for the issue you encountered during delivery. At your service. The Cimaises & Plus Team.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/09/2021
There is a real problem when I log into your site. My address is that of another customer. Before each order, I have to correct it. And with each order from the other customer, I imagine they correct it too. I already reported the problem to your customer service a long time ago. Thank you for taking the necessary steps. Best regards.
Translated reviews
Response from Cimaises-et-plus
Hello, The necessary steps were taken this morning by our IT department. Thank you for keeping us informed. Best regards, Coralie P.
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 22/09/2021
It is a bit early to give my opinion because the pediment I ordered arrived broken and for now I have no news on when I will receive another one...
Translated reviews
Response from Cimaises-et-plus
Hello, The replacement pediment was sent yesterday. You will receive it by the end of this week. Our apologies for this delivery problem. For your information, the request for feedback is generated automatically. Have a nice day, Coralie P.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/09/2021
Package in 'bulk' in the truck, but well packaged, so no damage. Good quality product and excellent finish. Small downside, difficult surface to paint.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/09/2021
VERY GOOD.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/09/2021
DPD delivery leaves much to be desired (cancellation of delivery at the last moment without any reason mentioned, this is not the first time...). For the rest, it's perfect.
Translated reviews
Response from Cimaises-et-plus
Thank you for your comment & sorry for the delivery cancellation. We will forward your message to our sales representative at DPD. Have a nice day, Coralie P.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/09/2021
We have already ordered from you, and we recommend because we are very satisfied and we will recommend again later.
Translated reviews
Response from Cimaises-et-plus
Thank you very much for your comment! Looking forward to seeing you again on the site :) Have a nice day, Coralie P.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/09/2021
I have been sourcing from Cimaise and more for a long time: top products, thoughtful advice, attentive customer service. It's really so pleasant. Thank you!
Translated reviews
Response from Cimaises-et-plus
Hello, Thank you for your trust & loyalty :) We are happy to know you are satisfied with our services! Have a nice day, Coralie P.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/09/2021
I had specifically requested a home delivery, paid accordingly, which I had to pick up at a relay point that was not the closest to my home. This provider is deplorable, the delivery people decide and do what they want. Not recommended.
Translated reviews
Response from Cimaises-et-plus
Hello Sir, After two delivery attempts, the package is dropped off at a relay point if it accepts the lengths, which was your case, otherwise it would have been returned to us. There were two attempts on the 14th and 15th of September according to what I see in the tracking, hence the drop-off at the relay point on the 15th of September. We are however sorry for the inconvenience this has caused you. Also note that you can change the scheduled delivery date if it does not suit you (via the link that the carrier sends you at the time of shipment). Finally, the price is the same for a delivery by DPD carrier to home or to a relay point (package of 2 meters long not covered by the Post). Best regards, Coralie P.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/09/2021
The subcontractor responsible for this delivery (DPD) did not do a good job. Rescheduling the appointment by the carrier announced on the same day by SMS. Difficulty in setting a new delivery appointment. Package probably arrived by a subcontractor's provider (truck and unidentified DPD agent).
Translated reviews
Response from Cimaises-et-plus
Hello, We are sorry for this inconvenience during your delivery. We will pass the information to the carrier. Best regards, Coralie P.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/08/2021
Business is business! After a first order of nearly €1000.00, I would have had to pay twice €6.95 (total €13.90) for an order of 50 additional hooks (not available in full) amounting to €40.00! The commercial gesture is unknown at Cimaises and +!!!
Translated reviews
Response from Cimaises-et-plus
Hello Sir, As mentioned by phone, we cannot offer EXPRESS shipping for an order of €15.22 including VAT as it would cause us to lose money. We are sorry that you see it this way. We wish you a pleasant day. Best regards, Coralie P.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/08/2021
Order delivered very quickly. A downside on the price of the products.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/08/2021
Good ergonomics for ordering. Everything is well organized. The only downside, but a significant one: the delivery. Catastrophic is the only adequate qualifier. Too bad.
Translated reviews
Response from Cimaises-et-plus
Hello, Thank you for your comment. I am sorry that you encountered difficulties during delivery. Please do not hesitate to contact us for any assistance in case of delivery problems. In summer, there are often temporary workers who handle the delivery and unfortunately, at peak times, we encounter some difficulties. Have a nice day, Coralie P.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/08/2021
Impeccable content (quality products, complete, well packaged individually). Delivery facilitated by the possibility of changing the date. Downside: the package was forced open from the bottom to see the contents (common practice); I suggest putting adhesive tape on the ends as well.
Translated reviews
Response from Cimaises-et-plus
Hello, Thank you for your comment! I will pass the information to our logistics team regarding the ends. Have a nice day, Coralie P.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/08/2021
Products conform and fast delivery despite a mix-up with the pickup point.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/08/2021
Product corresponding to the order, fast and efficient service and delivery.
Translated reviews
Response from Cimaises-et-plus
Thank you!
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/08/2021
Excellent products, with a slight delivery issue, remarkably handled by customer service, attentive and particularly responsive. Well done!
Translated reviews
Response from Cimaises-et-plus
Thank you very much for your comment! Have a nice day, Coralie P. Cimaises & Plus
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/08/2021
The click rails are good even though the system of these mini rails is harder to click than the wide rails. On the other hand, I had planned a mini rail to glue: the tube of glue is 100 times too big, which creates a terrible waste, and the explanations are so minimal that I ultimately decided not to install the glue rail... I was afraid of damaging the ceiling and wall. Fast delivery, perfect packaging.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/07/2021
The products are perfect, the seller is quick in preparation. The only issue is the carrier who only delivers when he has a full truck because he always delays the delivery saying he doesn't have all the information. It's a shame that the delivery does not match the seller's speed.
Translated reviews
Response from Cimaises-et-plus
Hello Madam, Thank you for your comment, we will report your delivery issue to the carrier. Unfortunately, during the summer period, we sometimes have some issues of this type (resorting to temporary carriers). With all our apologies. Best regards, Coralie P.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/07/2021
The material received was in accordance with the order and well packaged. I haven't mounted the rails yet, but it seems to me that they will meet my needs. When ordering, the delivery person asks for a delivery date which means blocking an entire day. The delivery time slot (3 hours) was only communicated to me by message on the same day.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/07/2021
I am renovating my house and I needed to redo the baseboards in my dining room. Obviously, it was impossible to find exactly the same moldings... but here, I found a nearly identical model. The quality is good, seems solid and well cut. So far, no mistakes! Thank you.
Translated reviews
Response from Cimaises-et-plus
Hello, A big thank you for your comment! We are delighted to learn that the moldings have brought you full satisfaction. Have a nice day, Coralie P.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/07/2021
Good merchandise, complete site. A downside on the carrier who initially did not respect the delivery date.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 08/07/2021
For now, my opinion is not favorable: I have not received my order, even though it is supposedly delivered.
Translated reviews
Response from Cimaises-et-plus
The order was shipped on time. We are getting closer to the carrier to see what is going on. Best regards, Coralie P.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/07/2021
Delivery on time. The packaging of the ends is not sufficient. Box barely deformed in one corner, Cornices with a damaged corner. Required cutting of one centimeter in length.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/07/2021
Delivery times respected and procedure well mastered. However, it is impossible to get telephone information before placing the order. Lack of responsiveness to email requests.
Translated reviews
Response from Cimaises-et-plus
Hello, Thank you for your comment! We always respond within 24 hours maximum by email. Best regards, The C&+ Team
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/06/2021
Very good services, delivered the day after the order, a bit disappointed with the product however as I had to recut it because it was much too oversized.
Translated reviews
Response from Cimaises-et-plus
Hello, Thank you for your review! Feel free to check the technical sheets with all the dimensions indicated to make your choice. Have a nice day, Best regards, The Cimaises & Plus team.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/06/2021
Beautiful cornices. Easy to work with material.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/06/2021
Fast delivery (received 2 days after the order). Excellent packaging (2m box for the rails). I didn't need customer service, so I can't give an opinion, I put the average. Laurent (Normandy).
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/06/2021
Always quality at a fair price. The user manual should recommend using a level when alone for installation as slight horizontal deviations can compromise the fixing. Delivery dates can be random.
Translated reviews
We use cookies for audience measurement and improving user experience.
English 
Français 
Español 