Customer reviews of Cimaises-et-plus

Trust Attestation
9,2 /10
Overall rating: 9,2 out of 10
Based on 4 086 published reviews

Summary of reviews

Cimaises-et-plus consistently delivers quickly and reliably, with many reviews noting fast delivery, trackable shipments, and orders arriving on time or within a week, often with even quick mailbox delivery and careful packaging. Customers highlight specific product strengths such as well-packaged items, materials described as very good, lightweight and practical rails, and ease of installation that lets users hang paintings promptly. The store’s service and responsiveness are praised, including polite, professional handling of exchanges or replacements and helpful phone or email support that resolves issues efficiently. Overall, customers repeatedly mention dependable delivery, solid product quality, and attentive customer service as key strengths.

Reviews 1, 2, 3 and 5 stars

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J
Jacques M.
Rating: 5 out of 5
following a purchase from 06/11/2025
Everything is perfect
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Response from Cimaises-et-plus
Thank you very much for your flattering comment!

Have a nice day,
Coralie P.
D
Dominique P.
Rating: 5 out of 5
following a purchase from 06/11/2025
Very professional. Good advice. Fast delivery and the products meet our request.
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Response from Cimaises-et-plus
Hello,

We sincerely thank you for your positive review!
We are delighted to learn that we met your expectations.
Have a nice day,
The Cimaises & Plus team
R
Romain M.
Rating: 5 out of 5
following a purchase from 05/11/2025
-
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Response from Cimaises-et-plus
Thank you for your positive review!

Have a nice day,
Coralie P.
D
Dominique L.
Rating: 5 out of 5
following a purchase from 04/11/2025
Service without any problems. Thank you
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Response from Cimaises-et-plus
Thank you very much for your feedback on your experience!

Have a nice day,
Coralie P.
U
Union D.
Rating: 5 out of 5
following a purchase from 03/11/2025
Great!
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Response from Cimaises-et-plus
Hello,

Thank you very much for your enthusiastic feedback :)
Have a nice day,
Coralie P.
V
Veronique L.
Rating: 1 out of 5
following a purchase from 03/11/2025
order still not received to this day
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Response from Cimaises-et-plus
Hello Véronique,

Thank you for your message and we sincerely apologize for the inconvenience caused.
After verification, the steel rods were out of stock for three days, which slightly delayed the shipment of your order. It was indeed sent on 07/11.

However, we note that the carrier DPD has held your package for 12 days, indicating a problem in their delivery process.
You should have normally been notified by their services.
According to the tracking, delivery is scheduled for today, 19/11.

We deeply regret this situation beyond our control and remain at your disposal for any further assistance.

Best regards,
The Cimaises-et-plus team
A
Aldina M.
Rating: 5 out of 5
following a purchase from 03/11/2025
Simple and quick
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Response from Cimaises-et-plus
Hello Madam,

We sincerely thank you for your positive review!

Have a nice day,
The Cimaises-et-plus team
R
Robert G.
Rating: 5 out of 5
following a purchase from 31/10/2025
Effective and friendly communication, thank you.
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A
Alexandre G.
Rating: 5 out of 5
following a purchase from 27/10/2025
very good products and fast delivery
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Catherine Slowik -.
Rating: 5 out of 5
following a purchase from 02/11/2025
perfect, nothing particular to say
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S
Suzanne F.
Rating: 5 out of 5
following a purchase from 21/10/2025
the site is reliable and fast
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Response from Cimaises-et-plus
Hello, Thank you very much for your positive feedback! We are delighted to learn that you found our site reliable and fast :) Have a nice day, The Cimaises & Plus team
P
Philippe L.
Rating: 5 out of 5
following a purchase from 25/10/2025
Fast, efficient, fragile products arrived in good condition. Nothing to report.
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Response from Cimaises-et-plus
Hello, We sincerely thank you for your positive feedback! We are pleased to learn that you found our services fast and efficient, and that your products arrived in good condition. Do not hesitate to reach out to us for any questions or future needs. Have a nice day, Coralie P.
L
Leslie M.
Rating: 5 out of 5
following a purchase from 23/10/2025
One really finds good hanging solutions!
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Response from Cimaises-et-plus
Hello, Thank you very much for your positive feedback! We are delighted that our hanging solutions suit you and bring you satisfaction. Have a nice day, The Cimaises & Plus team.
G
Grégoire K.
Rating: 5 out of 5
following a purchase from 27/10/2025
Very good, impeccable service, careful and fast. I recommend.
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Response from Cimaises-et-plus
Hello, We sincerely thank you for your positive feedback and your recommendation! It is a pleasure to know that our service has satisfied you. Have a nice day, Coralie P.
R
Rene V.
Rating: 5 out of 5
following a purchase from 22/10/2025
;;;;;;;;;;;;;;;;
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Response from Cimaises-et-plus
Hello, A big thank you for your 5-star review! Have a nice day, Coralie P.
V
Véronique L.
Rating: 5 out of 5
following a purchase from 20/10/2025
Very good
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Response from Cimaises-et-plus
Hello, We warmly thank you for your positive feedback and your 5/5 rating! Have a nice day, Coralie P.
F
Fabrice G.
Rating: 5 out of 5
following a purchase from 23/10/2025
Perfect from start to finish. Order, tracking, delivery, and information about the order.
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Response from Cimaises-et-plus
Hello, We warmly thank you for your positive feedback! We are delighted to know that your experience with our service met your expectations :) Wishing you a nice day. Best regards, Coralie P.
F
Florence F.
Rating: 3 out of 5
following a purchase from 18/10/2025
Product as good as during my last order. The downside is the delivery. I had chosen home delivery as the package was bulky and long, and it was delivered to a relay point and did not fit in length in my car. Had to find someone with a vehicle suitable for the length. Useless!
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Response from Cimaises-et-plus
Hello Madam, We thank you for your feedback and are pleased to see that your product satisfies you, as it did during your previous order. We sincerely apologize for the inconvenience caused by the delivery. Indeed, relay points normally do not accept long packages, and we regret that your package was nonetheless deposited at this relay point, which complicated its retrieval. Please be assured that we are passing your experience on to our carrier to prevent this from happening again in the future. We fully understand the frustration this may have caused and apologize for this inconvenience. We remain at your disposal for any questions or further assistance. Have a nice day, Coralie P.
P
Patrick A.
Rating: 5 out of 5
following a purchase from 17/10/2025
Very fast shipping. Perfect packaging.
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Response from Cimaises-et-plus
Hello, Thank you very much for these flattering comments! Have a nice day, Coralie P.
Y
Yves B.
Rating: 5 out of 5
following a purchase from 20/10/2025
Easy navigation but slow postal delivery (a week between the shipping date and the receipt date)
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Response from Cimaises-et-plus
Hello, We sincerely thank you for your feedback and are pleased to learn that you found navigation on our site pleasant. We take note of your comment regarding the delivery time. Unfortunately, for tracked letter shipments, the delivery times depend on the postal service and can sometimes be longer than expected. We fully understand that this wait may have been frustrating, and we thank you for your patience and understanding. Do not hesitate to contact us if you need assistance tracking your shipment or for any other questions. Have a nice day, Coralie P.
D
Dominique L.
Rating: 5 out of 5
following a purchase from 18/10/2025
complete and easy to order site
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Response from Cimaises-et-plus
Hello and thank you very much for your positive review! Have a nice day, Coralie P.
V
Virginie L.
Rating: 5 out of 5
following a purchase from 30/09/2025
Good choice of skirting boards from the Orac brand
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Response from Cimaises-et-plus
Hello, Thank you very much for your positive feedback! Best regards, The Cimaises & Plus Team
B
Baptiste B.
Rating: 5 out of 5
following a purchase from 13/10/2025
Top fast efficient
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Response from Cimaises-et-plus
Hello, A big thank you for your positive feedback! Have a nice day, Coralie P.
E
Eric S.
Rating: 5 out of 5
following a purchase from 11/10/2025
Clear and practical
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Response from Cimaises-et-plus
Hello, Thank you very much for your positive feedback! I wish you a good day, Best regards, Coralie P.
P
Pierre V.
Rating: 5 out of 5
following a purchase from 17/10/2025
satisfactory
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Response from Cimaises-et-plus
Hello, We sincerely thank you for your positive feedback! Have a nice day, Coralie P.
C
Claudie C.
Rating: 5 out of 5
following a purchase from 17/10/2025
Quality products. Impeccable service and fast delivery.
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Response from Cimaises-et-plus
Hello, A big thank you for your flattering feedback! We are delighted that our products and service met your expectations. Wishing you an excellent day. Best regards, Coralie P.
M
Michel B.
Rating: 5 out of 5
following a purchase from 07/10/2025
Perfect
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Response from Cimaises-et-plus
Hello and thank you so much for your positive review! Have a nice day, Coralie P.
H
Hugo D.
Rating: 5 out of 5
following a purchase from 05/10/2025
Everything is perfect from A to Z.
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Response from Cimaises-et-plus
Hello, We warmly thank you for your flattering review! It is always gratifying to know that our efforts are paying off and that you are satisfied with your experience. Please do not hesitate to reach out to us if you need anything. Best regards. The Cimaises & Plus team
M
Mario S.
Rating: 2 out of 5
following a purchase from 15/10/2025
Lack of communication very disappointed
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Response from Cimaises-et-plus
Hello, Thank you for your message. We are sincerely sorry to learn of your disappointment, as we are committed to fully satisfying our customers, both in terms of the quality of our products and our service. After checking, your order placed on Wednesday, October 15 in the afternoon was indeed shipped on Thursday, October 16, in accordance with our announced deadlines (any order placed after 12 PM is processed the following day), and delivered on Saturday, October 18 via Colissimo. It was therefore delivered within the expected timeframe. Regarding your comment about a lack of communication, we are sorry if this gave you that impression. An order confirmation email as well as a shipping tracking email are normally sent automatically. It is possible that one of these messages was filtered into your spam or was not received properly. In any case, we take your feedback very seriously. Please do not hesitate to tell us more specifically what you felt was lacking in terms of communication, so that we can improve. Thank you for your trust, Best regards, Coralie P.
P
Pauline L.
Rating: 5 out of 5
following a purchase from 09/10/2025
super quality
fast delivery! perfect
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Response from Cimaises-et-plus
Hello, A big thank you for your positive feedback! We are delighted to learn that you are satisfied with the quality of our products and the speed of our delivery :) Have a nice day, The Cimaises & Plus team
F
François-Joseph D.
Rating: 5 out of 5
following a purchase from 10/10/2025
++++
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Response from Cimaises-et-plus
Hello, We sincerely thank you for your 5-star rating! Wishing you an excellent day! Coralie P.
P
Patrick D.
Rating: 5 out of 5
following a purchase from 03/10/2025
quality service in accordance with my order
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Response from Cimaises-et-plus
Hello, Thank you sincerely for your positive feedback! We are delighted to learn that the quality of our service met your expectations. Have a great day, Coralie P.
J
Janet S.
Rating: 5 out of 5
following a purchase from 05/10/2025
……
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Response from Cimaises-et-plus
Hello, A big thank you for your 5-star rating! Wishing you an excellent day, Coralie P.
B
Brigitte B.
Rating: 5 out of 5
following a purchase from 04/10/2025
Good site, easy navigation
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Response from Cimaises-et-plus
Hello, Thank you very much for your positive feedback! We are delighted to learn that you appreciated the navigation on our site :) Have a great day, Coralie P.
A
Antoine H.
Rating: 5 out of 5
following a purchase from 08/10/2025
Delivery ready for pickup, kindness of the welcome and product matching my expectations.
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Response from Cimaises-et-plus
Hello, Thank you very much for your positive feedback! We are delighted to learn that you were satisfied with the delivery and the welcome you received. Wishing you an excellent day, Coralie P.
C
Catherine J.
Rating: 5 out of 5
following a purchase from 29/09/2025
Easy navigation on the site and well-detailed information. Top customer service. Very quick response and very quick delivery as well. Very well packaged parcel.
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Response from Cimaises-et-plus
Hello, Thank you for your feedback, it makes us very happy! We are delighted that you appreciated the ease of navigation on our site as well as the quality of our customer service. This is exactly what we strive to offer every day. Have a very good day, Coralie P.
J
Jean Philippe L.
Rating: 5 out of 5
following a purchase from 02/10/2025
Another order at cimaises-et-plus.com! Always satisfied!
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Response from Cimaises-et-plus
Hello, A big thank you for your message! It is always a pleasure to know that our loyal customers are satisfied. Your trust is precious to us, and we are happy to continue to support you. Have a nice day, Coralie P.
T
Tony S.
Rating: 5 out of 5
following a purchase from 01/10/2025
Order compliant and on time.
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Response from Cimaises-et-plus
Hello, We warmly thank you for your positive feedback and are delighted that your order was compliant and delivered on time :) Have a great day, Best regards, The Cimaises & Plus team
J
Jacques D.
Rating: 5 out of 5
following a purchase from 01/10/2025
An easy order and a quick delivery for an easy-to-assemble product that gives complete satisfaction.
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Response from Cimaises-et-plus
Hello and thank you so much for your positive review! We are delighted to learn that your ordering and delivery experience went well. Wishing you a good day, Best regards, Coralie P.
L
Loic T.
Rating: 5 out of 5
following a purchase from 25/09/2025
Very nice site and order received on time
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Response from Cimaises-et-plus
Hello, A big thank you for your positive feedback! We are delighted to learn that you received your order on time! Wishing you an excellent day, Coralie P.