Cimaises-et-plus consistently delivers quickly and reliably, with many reviews noting fast delivery, trackable shipments, and orders arriving on time or within a week, often with even quick mailbox delivery and careful packaging. Customers highlight specific product strengths such as well-packaged items, materials described as very good, lightweight and practical rails, and ease of installation that lets users hang paintings promptly. The store’s service and responsiveness are praised, including polite, professional handling of exchanges or replacements and helpful phone or email support that resolves issues efficiently. Overall, customers repeatedly mention dependable delivery, solid product quality, and attentive customer service as key strengths.
Fast delivery. Products meet needs, perfect rail installation.
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Response from Cimaises-et-plus
Thank you very much for your feedback!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2022
Very fast delivery, good communication. Perfect.
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Response from Cimaises-et-plus
Thank you very much :)
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/02/2022
Excellent quality product. Arrogant and unaccommodating customer service.
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Response from Cimaises-et-plus
Hello Sir, Thank you for your feedback on the products. Regarding the response provided by customer service, it is in accordance with our return management policy. It was specified that we do not take back glues that are perishable. However, we proposed a solution for which we have not received any feedback from you? Best regards, The Cimaises & Plus sales service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2022
Total satisfaction for this purchase, 2 items were missing during delivery, after a complaint to the relevant service, the missing items were sent to me without any problem, within a short time. Thank you. The prices of the picture rails are really competitive.
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Response from Cimaises-et-plus
We are delighted to know you are satisfied. A big thank you for your user feedback on the site. Have a nice day, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2022
Cimaises-et-plus has always satisfied us and this time was no exception.
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Response from Cimaises-et-plus
Thank you very much for this feedback!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2022
Ultra-fast shipping, impeccable merchandise, I highly recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/01/2022
Excellent quality products. After an error in the order and delivery, a hassle-free return and a quick replacement with perfect dispute tracking.
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Response from Cimaises-et-plus
A big thank you for your experience feedback on our site :) We are delighted to know you are satisfied! Have a nice day, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/01/2022
Perfect.
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Response from Cimaises-et-plus
Thank you very much :)
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/01/2022
Delivery ok...but package damaged and delivery person in a hurry..normal he has so much to do..
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2022
Perfectly perfect!!! super fast delivery! very nice products.
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Response from Cimaises-et-plus
Thank you for your enthusiasm :) We are delighted to learn that you are satisfied with the products and the service. Have a nice day. Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2022
Perfect.
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Response from Cimaises-et-plus
Thank you very much!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/01/2022
Very satisfied with Cimaises. Fast, and the products are of good quality, just like on the site.
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Response from Cimaises-et-plus
A big thank you for your feedback! Have a nice day, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2022
Perfect!
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Response from Cimaises-et-plus
Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2022
Fast shipping and delivery. Well-packaged parcel arrived in good condition. I didn't need customer service.
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Response from Cimaises-et-plus
A big thank you for your comment!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2022
Good product, fast delivery, perfect.
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Response from Cimaises-et-plus
Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2022
Excellent system. Products conform to the advertisement on the internet.
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Response from Cimaises-et-plus
Thank you very much for your feedback!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2022
Fast, compliant, and very well packaged. I recommend.
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Response from Cimaises-et-plus
Thank you very much for your comment! Have a nice day, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2022
Clear website and efficient process.
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Response from Cimaises-et-plus
Thank you very much :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/12/2021
Good products, delivered very quickly, 'follow-up' service attentive... Bravo!
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Response from Cimaises-et-plus
Hello, Thank you very much for your comment! Have a nice day, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2022
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 03/01/2022
15 days delivery time is way too long, could do better or else payment delivery confirmed. Otherwise, the merchandise is of good quality, I keep your brand in my notebook!
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Response from Cimaises-et-plus
Hello, This delay is not usual, we are sorry, it is related to a factory shortage. Looking forward to seeing you again on the Cimaises & Plus site. Have a nice day, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2022
Happy with my order.
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Response from Cimaises-et-plus
We are delighted, thank you for your feedback!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/01/2022
Received the boxes very damaged but fortunately nothing was damaged inside. I had requested a call to schedule an appointment but that was not done. Very good products. I recommend.
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Response from Cimaises-et-plus
Thank you for your comment and sorry for the delivery problem. I am, however, happy to read that the material arrived intact. For your information, deliveries are scheduled in advance by the carrier who communicates the day and time slot for delivery (morning or afternoon). In case of absence, you can reschedule a visit and choose the day and a time slot (morning or afternoon) but indeed, it is not possible to make an appointment at a specific time. Have a nice day, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2022
Perfect in every way.
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Response from Cimaises-et-plus
Thank you very much!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2021
Very good products received quickly.
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Response from Cimaises-et-plus
Thank you :)
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/01/2022
Very fast delivery, customer service not contacted.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2021
Perfect! Thank you very much.
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Response from Cimaises-et-plus
Thank you :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2021
Top in material and after-sales service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/12/2021
Great product, very well packaged, everything is perfect.
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Response from Cimaises-et-plus
Thank you very much!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 28/12/2021
We have not yet received the order.
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Response from Cimaises-et-plus
Hello, Your package has been at the relay point since 30/12, which is a day and a half after your order, so the delivery did indeed happen on time. I see that you picked up the package yesterday. I assume everything is okay?
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2021
Very good product quality and price, very fast delivery, I am not disappointed, I recommend.
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Response from Cimaises-et-plus
A big thank you for your comment! Have a nice day. Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2021
Very good advice, deadlines respected. Highly recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2021
Second order Perfect Products services.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2021
Ultra fast delivery, ordered in the evening and delivered the day after tomorrow at 10 am. Not installed yet, but quality products. I recommend it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2021
Perfect, we already know the product.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 04/12/2021
Hello, I had two problems with this package: - The delivery was problematic but you are not at fault. The package was not at Leclerc but at the Post Office: the Leclerc store had refused the package due to lack of space. Someone was able to inform me at Cimaise. - The contents of the package are incorrect: each plexiglass support pack contains only 1 support instead of 6! Could you send me the 10 missing supports? Thank you in advance. Best regards, Pierre Vande Vyvre.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2021
Sent in 24 hours. Super fast, good follow-up. 👍
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2021
Very professional site - never disappointed - careful shipping and fast delivery - I recommend.
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