Cimaises-et-plus consistently delivers quickly and reliably, with many reviews noting fast delivery, trackable shipments, and orders arriving on time or within a week, often with even quick mailbox delivery and careful packaging. Customers highlight specific product strengths such as well-packaged items, materials described as very good, lightweight and practical rails, and ease of installation that lets users hang paintings promptly. The store’s service and responsiveness are praised, including polite, professional handling of exchanges or replacements and helpful phone or email support that resolves issues efficiently. Overall, customers repeatedly mention dependable delivery, solid product quality, and attentive customer service as key strengths.
Order received quickly, very well packaged and with all the ordered items.
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Response from Cimaises-et-plus
Hello Aymon,
Thank you very much for your positive feedback!
We are delighted to learn that your order was received quickly and in perfect condition. Your satisfaction is our priority. We look forward to serving you again at Cimaises and more!
Best regards,
The Cimaises & Plus team
V
Valerie C.
Rating: 5 out of 5
following a purchase from 15/01/2026
Very high efficiency and speed of delivery. The products are of quality.
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Response from Cimaises-et-plus
Dear Valerie,
We sincerely thank you for your flattering review and your perfect score of 5/5. We are delighted to learn that the efficiency of our service and the quality of our products have met your expectations.
Best regards,
The Cimaises & Plus team
F
Frédérique S.
Rating: 5 out of 5
following a purchase from 14/01/2026
Always perfect!
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Response from Cimaises-et-plus
Thank you very much for your comment and rating :)
Have a nice day,
Coralie P.
J
Joëlle L.
Rating: 3 out of 5
following a purchase from 10/01/2026
-, an error in the preparation of the order led to phone calls, letters..
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Response from Cimaises-et-plus
Hello Joëlle,
Thank you for taking the time to share your opinion. We are sorry to learn that an error in the preparation of your order caused inconveniences. We take your feedback very seriously and will work to improve our service. Please do not hesitate to contact us directly for any questions or assistance.
Best regards,
The Cimaises & Plus team
M
Marine L.
Rating: 1 out of 5
following a purchase from 12/01/2026
I had ordered 28 picture rails and I received 21. I alerted customer service 3 days ago but have not received a response.
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Response from Cimaises-et-plus
Hello,
Thank you for your message and please first accept our apologies for this preparation error. It is indeed quite unusual for a request to go unanswered; it is possible that your message did not reach us.
I am immediately forwarding your file to the logistics department, which will contact you as soon as possible.
Best regards,
Coralie P.
M
Maurice G.
Rating: 5 out of 5
following a purchase from 10/01/2026
fast delivery
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Response from Cimaises-et-plus
Thank you for your comment and 5-star rating :)
We wish you a great day,
The Cimaises & Plus team
M
Muriel A.
Rating: 5 out of 5
following a purchase from 07/01/2026
Quality products - Prices identical to those of major DIY stores - Fast delivery.
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Response from Cimaises-et-plus
Hello Muriel,
Thank you very much for your feedback!
We are delighted that the quality of our products and our delivery service have met your satisfaction.
We look forward to seeing you again soon at Cimaises & Plus.
Best regards,
The Cimaises & Plus team
K
Karine G.
Rating: 5 out of 5
following a purchase from 09/01/2026
An ergonomic online store, a clear purchasing process, fast delivery. Excellent!
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Response from Cimaises-et-plus
We warmly thank you, Karine, for your flattering review and your rating of 5/5.
Have a nice day,
Coralie P.
S
Stéphane P.
Rating: 5 out of 5
following a purchase from 09/01/2026
Very good
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Response from Cimaises-et-plus
Thank you very much!
J
Jacques F.
Rating: 5 out of 5
following a purchase from 08/01/2026
No problem!
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Response from Cimaises-et-plus
Mr. Jacques, we sincerely thank you for your positive feedback.
Have a nice day,
Coralie P.
G
Gael H.
Rating: 5 out of 5
following a purchase from 02/01/2026
Very satisfied with the quality.
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Response from Cimaises-et-plus
Hello Gael,
Thank you so much for your positive review! We are delighted that you are satisfied with the quality of our products.
Have a nice day,
The customer service
A
Antoine O.
Rating: 5 out of 5
following a purchase from 07/01/2026
Perfect as usual
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Response from Cimaises-et-plus
Thank you very much for your comment and your 5-star rating!
Have a nice day,
Coralie P.
M
Michel S.
Rating: 5 out of 5
following a purchase from 05/01/2026
Fast and compliant
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Response from Cimaises-et-plus
We sincerely thank you for your positive feedback, Michel. We are delighted to hear that you found our service fast and compliant with your expectations.
Have a nice day,
Coralie P.
M
Mikael J.
Rating: 5 out of 5
following a purchase from 07/01/2026
Great
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Response from Cimaises-et-plus
Thank you very much!
S
Sab D.
Rating: 5 out of 5
following a purchase from 07/01/2026
Perfect order received
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Response from Cimaises-et-plus
Thank you very much for your positive review!
A
Aurémien M.
Rating: 5 out of 5
following a purchase from 07/01/2026
Perfect and fast
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Response from Cimaises-et-plus
Thank you very much for your positive review!
D
Daniel B.
Rating: 5 out of 5
following a purchase from 05/01/2026
Perfect!
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Response from Cimaises-et-plus
Thank you very much for your 5-star rating :)
Have a nice day,
Coralie P.
A
Antoine P.
Rating: 5 out of 5
following a purchase from 30/12/2025
Ease of choosing products, placing orders and fast delivery
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Response from Cimaises-et-plus
Hello Antoine,
Thank you so much for your positive review and your 5/5 rating! We are delighted to hear that you found our site easy to use and that you appreciated the speed of our delivery.
Best regards,
The Cimaises & Plus team
F
François-Joseph D.
Rating: 5 out of 5
following a purchase from 31/12/2025
+++
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Response from Cimaises-et-plus
Thank you very much for your 5-star rating :)
Have a nice day,
Coralie P.
A
Antoine D.
Rating: 5 out of 5
following a purchase from 25/12/2025
Aesthetic and practical
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Response from Cimaises-et-plus
Hello Antoine,
Thank you very much for your flattering review!
Have a nice day,
The Cimaises & Plus team
J
Jean D.
Rating: 1 out of 5
following a purchase from 28/12/2025
I still haven't received my order and I can't comment on the quality of your products. However, I would really like to receive my order so that I can hang up frames that clutter my house. Thank you for your help.
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M
Michel B.
Rating: 5 out of 5
following a purchase from 28/12/2025
Efficient service, order received and material conforms to the description, however, the latter could be supplemented with the dimensions of the parts in my case
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Response from Cimaises-et-plus
Hello Michel,
Thank you very much for your feedback and for your positive review on Cimaises et plus.
We have noted your comment regarding the dimensions of the parts. Your feedback is valuable and we will improve our descriptions so that they are clearer and more useful.
See you soon on our site,
The Cimaises et plus team
R
Régis B.
Rating: 5 out of 5
following a purchase from 18/12/2025
Matches the order.
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Response from Cimaises-et-plus
Thank you very much for your 5/5 rating!
We wish you a very happy year 2026!
Best regards,
The Cimaises & Plus team
G
Guillaume A.
Rating: 5 out of 5
following a purchase from 10/12/2025
Fast and secure shipping, quality goods!
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Response from Cimaises-et-plus
Hello Guillaume,
We sincerely thank you for your flattering review. We are delighted to learn that you appreciated the speed and quality of our services as well as our products.
This is valuable feedback for us.
We wish you a very happy year 2026!
Best regards,
The Cimaises & Plus team
A
Alain C.
Rating: 5 out of 5
following a purchase from 07/12/2025
great
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Response from Cimaises-et-plus
Hello Alain and thank you very much for your enthusiastic feedback and the 5/5 rating :)
We wish you a very beautiful year 2026!
Best regards,
The Cimaises & Plus team
H
Hervé A.
Rating: 5 out of 5
following a purchase from 21/12/2025
Never disappointed regardless of the products
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Response from Cimaises-et-plus
Dear Hervé,
We sincerely thank you for your positive review and are pleased to know that you have never been disappointed by our products.
We wish you a very happy year 2026!
Best regards,
The Cimaises & Plus team
S
Serge D.
Rating: 5 out of 5
following a purchase from 22/12/2025
It's exactly what I hoped for
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Response from Cimaises-et-plus
Dear Serge,
We sincerely thank you for your excellent rating and your positive comment. We are delighted to learn that your order fully satisfied you.
We wish you a very happy year 2026!
Best regards,
The Cimaises & Plus team
H
Hubert W.
Rating: 5 out of 5
following a purchase from 22/12/2025
Fast shipping of the product as ordered
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Response from Cimaises-et-plus
Thank you very much for your positive feedback!
We wish you a very happy year 2026!
Best regards,
The Cimaises & Plus team
Y
Yves V.
Rating: 5 out of 5
following a purchase from 18/12/2025
very good
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Response from Cimaises-et-plus
Thank you very much for your feedback!
We wish you a wonderful year 2026!
Best regards,
The Cimaises & Plus team
A
Alain D.
Rating: 5 out of 5
following a purchase from 15/12/2025
Top
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Response from Cimaises-et-plus
Thank you very much for your 5/5 rating!
Very happy year 2026!
Best regards,
Coralie P.
S
Severin D.
Rating: 5 out of 5
following a purchase from 15/12/2025
Exceptional quality product Perfectly packaged with no risk of damage.
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Response from Cimaises-et-plus
We sincerely thank you for your flattering review, Severin.
We are delighted to hear that you are satisfied with the quality of our products and the packaging. Your satisfaction is our priority, and we hope to see you again soon on our site "cimaises-et-plus".
Wishing you a very happy year 2026!
Best regards,
The Cimaises & Plus team
M
Marc A.
Rating: 5 out of 5
following a purchase from 17/12/2025
Perfect order Very fast delivery.
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Response from Cimaises-et-plus
Thank you very much for your positive comment :)
We wish you a wonderful year 2026!
Best regards,
the Cimaises & Plus team
S
Serge T.
Rating: 5 out of 5
following a purchase from 16/12/2025
Fast shipping, very good prices, beautiful quality of products
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Response from Cimaises-et-plus
Dear Serge,
Thank you very much for your positive feedback and the 5/5 rating!
We wish you a very happy year 2026!
The Cimaises & Plus team
A
Agnes D.
Rating: 5 out of 5
following a purchase from 13/12/2025
Beautiful quality and very fast delivery thank you.
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Response from Cimaises-et-plus
Dear Agnes,
We sincerely thank you for your positive feedback and your 5/5 rating.
We are delighted to hear that you are satisfied with the quality of our products as well as the speed of our delivery service.
Wishing you a happy new year 2026!
The Cimaises & Plus team
S
Sylvie A.
Rating: 5 out of 5
following a purchase from 13/12/2025
Perfect
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Response from Cimaises-et-plus
Thank you very much!
Wishing you a happy new year 2026!
Best regards,
The Cimaises & Plus team
G
Gerald F.
Rating: 5 out of 5
following a purchase from 28/11/2025
Fast shipping and perfectly suitable material.
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Response from Cimaises-et-plus
Hello,
We sincerely thank you for your positive feedback!
Wishing you a happy new year 2026!
Best regards,
The Cimaises & Plus team
V
Vincent R.
Rating: 5 out of 5
following a purchase from 13/12/2025
Material as described and fast delivery without any problems.
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Response from Cimaises-et-plus
We warmly thank you for your flattering review, Vincent.
We are delighted to learn that our material met your expectations and that the delivery went smoothly.
We wish you a very happy 2026!
Best regards,
The Cimaises & Plus team
F
Frédéric D.
Rating: 5 out of 5
following a purchase from 13/12/2025
In line with my expectations, quality cornice and easy to cut, glue, and paint. The result is perfect.
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Response from Cimaises-et-plus
Hello Frédéric,
We warmly thank you for your positive review and your 5/5 rating.
We are delighted to learn that the cornice met your expectations and that its quality, as well as its ease of use, contributed to a perfect result.
Wishing you an excellent 2026!
Best regards,
The Cimaises & Plus team
L
Laurent J.
Rating: 3 out of 5
following a purchase from 16/11/2025
Order arrived very well packaged but despite that, the light fixture (Mauduit Biard picture wall lamp) was scratched and bent. I straightened it myself... I don't think the defect comes from the store "cimaise" but unfortunately from production or packaging at the workshop. It's disappointing, for a choice made hoping for a quality craftsmanship "made in France" from A to Z.
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Response from Cimaises-et-plus
Dear Laurent,
Thank you for taking the time to share your feedback with us. We are sorry to hear that your Mauduit Biard picture wall lamp arrived with imperfections. Although we strive for the quality of our products and their packaging, sometimes defects escape our control. Please do not hesitate to contact us directly for any further assistance.
There is a customer service for these products, in case of defect, the workshop can take back the light fixture to repair or replace it as needed.
Feel free to contact us via the online customer service form or by phone: https://www.cimaises-et-plus.com/pages/sav
Best regards,
The Cimaises & Plus team
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