Customer reviews of Cimaises-et-plus

9,2 /10

Based on 4 086 published reviews

5 3 021 74% 4 706 17% 3 219 5% 2 62 2% 1 78 2%

Summary of reviews

Cimaises-et-plus consistently delivers quickly and reliably, with many reviews noting fast delivery, trackable shipments, and orders arriving on time or within a week, often with even quick mailbox delivery and careful packaging. Customers highlight specific product strengths such as well-packaged items, materials described as very good, lightweight and practical rails, and ease of installation that lets users hang paintings promptly. The store’s service and responsiveness are praised, including polite, professional handling of exchanges or replacements and helpful phone or email support that resolves issues efficiently. Overall, customers repeatedly mention dependable delivery, solid product quality, and attentive customer service as key strengths.

Reviews 1, 2, 4 and 5 stars

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Caroline B.

Published on 08/09/2025 à 16h59 following a purchase from 22/08/2025

Excellent except for asking for reviews continuously for each product.

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Response from Cimaises-et-plus Published on 09/09/2025

Hello, Thank you very much for your positive feedback! We take note of your comment regarding product reviews. We apologize for the inconvenience. Have a nice end of the day, Coralie P.

Emmanuel T.

Published on 07/09/2025 à 20h09 following a purchase from 25/08/2025

Rails received quickly, correct packaging, clear instructions, and practical to install, perfect result for hanging frames, practical and quick hook adjustments. No need for corner connectors for interior angles. I recommend!!

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Response from Cimaises-et-plus Published on 09/09/2025

Hello, Thank you very much for your positive feedback! Your recommendation is greatly appreciated :) Please feel free to reach out to us for any questions or future needs. Have a nice end of the day, Coralie P.

Pascal Andrea C.

Published on 07/09/2025 à 10h31 following a purchase from 08/08/2025

I have purchased from them several times during a renovation and they have always been very responsive and punctual from sale to delivery. The packaging of the products is also impeccable. I highly recommend this company.

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Response from Cimaises-et-plus Published on 09/09/2025

Hello, Thank you very much for your flattering feedback and your recommendation! We are delighted to hear that your experience with us was satisfactory :) Have a nice end of the day, Coralie P.

Jacqueline L.

Published on 03/09/2025 à 18h15 following a purchase from 27/08/2025

I received quickly what I ordered, a pack not of 10 but of 40 attachments.

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Response from Cimaises-et-plus Published on 04/09/2025

Hello, Thank you very much for your warm feedback! We are delighted to hear that you received your order well and that the speed of service satisfied you. It happens that we put everything in the same bag. I see that you ordered 4 lots of 10 attachments and you must have received a bag of 40 pcs if I understand correctly? Have a nice day, Coralie P.

Lydia G.

Published on 02/09/2025 à 18h41 following a purchase from 17/08/2025

The only site offering baseboards of 12 cm in height. There are many models, original and varied, and of different heights. Very good quality products delivered with glue. Cuts and installation are easy to carry out. Fast delivery and well-packaged product. Very satisfied, I recommend.

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Response from Cimaises-et-plus Published on 04/09/2025

Hello Madam, Thank you very much for your positive feedback! We are delighted to hear that you are satisfied with the quality of our baseboards and our service. Your recommendation means a lot to us :) Have a nice day, Coralie P.

Stéphanie L.

Published on 02/09/2025 à 15h26 following a purchase from 26/08/2025

Super product, impeccable finish and no marks on the false ceiling

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Response from Cimaises-et-plus Published on 04/09/2025

Hello, Thank you very much for your flattering feedback! We are delighted to learn that our product met your expectations :) Have a nice day, Coralie P.

Hubert W.

Published on 31/08/2025 à 17h21 following a purchase from 29/07/2025

Good quality, fast delivery, responsive services, just missing the disassembly kit in case...

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Response from Cimaises-et-plus Published on 01/09/2025

Hello, Thank you so much for your positive feedback! The clip-on rails are designed to stay in place. However, you can remove them by gently prying with a flat screwdriver at the clips. Have a nice day, Coralie P;

Jacques-Philippe C.

Published on 29/08/2025 à 12h21 following a purchase from 12/08/2025

not installed yet

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Response from Cimaises-et-plus Published on 01/09/2025

Thank you for your 5-star rating :) Have a nice day, Coralie P.

David V.

Published on 28/08/2025 à 11h58 following a purchase from 20/08/2025

Good, top delivery.

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Response from Cimaises-et-plus Published on 29/08/2025

Hello, Thank you very much for your positive comment! Have a nice day, Coralie P.

Philippe M.

Published on 27/08/2025 à 20h44 following a purchase from 20/08/2025

Fast shipping? Thank you

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Response from Cimaises-et-plus Published on 29/08/2025

Thank you for your positive feedback! Have a nice day, Coralie P.

Mathilde D.

Published on 27/08/2025 à 13h21 following a purchase from 19/08/2025

Great material! I haven't had the chance to hang anything yet, but the installation is simple and the finish is impeccable.

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Response from Cimaises-et-plus Published on 29/08/2025

Hello, We sincerely thank you for your positive feedback! We are delighted that you like the finish :) Have a nice day, Coralie P.

Sandra P.

Published on 26/08/2025 à 11h00 following a purchase from 09/08/2025

Very nice system, easy to install. Fast delivery.

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Response from Cimaises-et-plus Published on 26/08/2025

Hello, Thank you very much for your positive feedback! Have a nice day, The Cimaises & Plus Team

Jean Marc G.

Published on 26/08/2025 à 10h20 following a purchase from 14/08/2025

nothing to complain about!

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Response from Cimaises-et-plus Published on 26/08/2025

Thank you very much for taking the time to leave us a comment!

Eric P.

Published on 20/08/2025 à 10h28 following a purchase from 06/08/2025

Order not received - Phone call made to claim and yet nothing has been done. We were supposed to be called back and we are still waiting, for 2 weeks. And the invoice was settled at the time of the order. Unthinkable!

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Response from Cimaises-et-plus Published on 21/08/2025

Hello, As discussed with my colleague Paul yesterday, the merchandise will be resent to you. The package is ready to go today via DPD, it will be picked up by the carrier in the early afternoon and delivered to your premises within one to two working days. Unfortunately, logistics did not have the information, we apologize for this oversight. We are opening an investigation with the carrier, if the package is delivered to you a second time, I invite you to get back to us. Best regards, Coralie P.

Huguette B.

Published on 18/08/2025 à 11h55 following a purchase from 30/07/2025

Fast delivery, careful packaging, deadlines respected

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