Customer reviews of Cimaises-et-plus

Trust Attestation
9,2 /10
Overall rating: 9,2 out of 10
Based on 4 086 published reviews
5 3 021 74% 4 706 17% 3 219 5% 2 62 2% 1 78 2%

Summary of reviews

Cimaises-et-plus consistently delivers quickly and reliably, with many reviews noting fast delivery, trackable shipments, and orders arriving on time or within a week, often with even quick mailbox delivery and careful packaging. Customers highlight specific product strengths such as well-packaged items, materials described as very good, lightweight and practical rails, and ease of installation that lets users hang paintings promptly. The store’s service and responsiveness are praised, including polite, professional handling of exchanges or replacements and helpful phone or email support that resolves issues efficiently. Overall, customers repeatedly mention dependable delivery, solid product quality, and attentive customer service as key strengths.

Reviews 1, 2, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/04/2021
5.
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Response from Cimaises-et-plus
Thank you!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/04/2021
Perfect delivery and very fast, products ok except for scratches on the 'mice' that serve as weights. I still recommend it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2021
Fast and no problem.
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Response from Cimaises-et-plus
Thank you for your comment!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2021
FAST DELIVERY +++ CAREFUL PACKAGING.
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Response from Cimaises-et-plus
Thank you for your comment!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/04/2021
Beautiful rosette, conforms to wishes.
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Response from Cimaises-et-plus
Thank you :)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/04/2021
4.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2021
I am a professional painter, my client, in the first part of the house with the cornices, decided to continue to install them in her entrance... the site was to be finished a week later. Cimaises & + were very responsive, they did the impossible and it worked out. The delivery was very fast and the packages always impeccable. I am really delighted to work with them, they are true professionals.
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Response from Cimaises-et-plus
Hello Madam, We sincerely thank you for your comment and are delighted to learn that your project was able to finish on time despite a tight schedule. I wish you an excellent day, Best regards, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2021
Very beautiful product, perfect delivery fast and well protected, to recommend.
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Response from Cimaises-et-plus
A big thank you for your comment!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/04/2021
T O P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2021
Customer service very attentive and friendly. Click+ rail is the easiest product to install in the range and has a perfect finish. To be renewed without moderation (the boss for positioning the hole to be made in the wall changes everything).
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Response from Cimaises-et-plus
A big thank you for your comment! Have a nice day, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/04/2021
Fast delivery. products conform to my expectations.
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Response from Cimaises-et-plus
Thank you for your comment!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2021
Products completely conform to my expectations.
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Response from Cimaises-et-plus
Thank you for your positive evaluation. Have a nice day. Coralie P;
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2021
Very good.
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Response from Cimaises-et-plus
Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/04/2021
Perfect as usual.
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Response from Cimaises-et-plus
A big thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/04/2021
Order, phone advice, delivery: 10/10 A bit disappointed by the hooks that are not as 'self-locking' as that... I had to make stop knots! I managed and my boards have been in good position for a week now. :) !
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Response from Cimaises-et-plus
Hello Sir, Thank you very much for your comment. Regarding your problem, after checking, I see that you ordered 1 mm wires with hooks for 2 mm wires, which is why they slip. You should take 2 mm wires or micro-grip hooks for one millimeter wire. Best regards, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2021
I recommend this site, very fast delivery.
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Response from Cimaises-et-plus
Thank you very much!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/03/2021
Everything is perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/03/2021
Fast delivery, product completely in accordance with the order, perfect.
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Response from Cimaises-et-plus
A big thank you for your comment!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/03/2021
Perfect and fast delivery from Cimaises +, (just locally where our delivery people do not deliver when they do not have enough packages). Very good quality goods. We did not need to resort to customer service.
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Response from Cimaises-et-plus
Thank you for your comment! Have a nice day. The Cimaises & Plus Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/03/2021
Unfortunately, the first delivery failed because the carrier had a truck too small to take them and left it on the dock!!! Second presentation impeccable, product corresponds completely to expectations.
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Response from Cimaises-et-plus
Thank you for your comment, we are sorry for the issue you encountered during the first delivery. Have a nice day, The Cimaises & Plus Team.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/03/2021
Very functional website. Important choice. Responsiveness of customer service by email. Careful delivery and package.
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Response from Cimaises-et-plus
Thank you very much!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/03/2021
Satisfactory.
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Response from Cimaises-et-plus
Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/03/2021
Super responsive.
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Response from Cimaises-et-plus
Thank you!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/03/2021
Good products, well packaged and your thank you card included in the package is very appreciated. However, the weak point, unfortunately like for any order on the web, is the delivery.
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Response from Cimaises-et-plus
Hello, Thank you for your comment. We are sorry that the delivery did not meet your expectations. Have a nice day, the Cimaises & Plus Team.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/03/2021
I am completely satisfied with my purchase. The product meets my expectations and the customer service is top-notch. Thank you.
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Response from Cimaises-et-plus
A big thank you for your comment!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/03/2021
Large choice of products and better than DIY stores.
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Response from Cimaises-et-plus
Thank you very much!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/03/2021
Excellent product. I did not expect such fast delivery. I am very satisfied.
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Response from Cimaises-et-plus
We sincerely thank you for taking the time to leave us a comment! Have a nice day, The Cimaises & Plus Team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/03/2021
I even received a phone call to verify the contents of my order because it could reasonably be assumed that I had forgotten an item.
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Response from Cimaises-et-plus
A big thank you for your feedback!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/03/2021
Fast and careful delivery. Superior quality products, supported by videos that add value!
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Response from Cimaises-et-plus
A big thank you for your comment!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/03/2021
Everything went very well! Perfect!
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Response from Cimaises-et-plus
Thank you for your feedback!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/03/2021
Very fast delivery ordered on Monday evening at 9:00 PM delivered on Wednesday! Excellent carrier both in friendliness and delivery itself, packaging fine, delivered 15 minutes before the scheduled time. No need to contact customer service.
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Response from Cimaises-et-plus
A big thank you for your comment!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/03/2021
Good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/03/2021
Very good product, fast delivery; the hardest part is drilling holes in a concrete partition wall near the ceiling, but that's another problem...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/03/2021
Failure to respect the announced time slot. 3-hour delay compared to the maximum scheduled time and especially without being warned.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/03/2021
Very good and on time.
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Response from Cimaises-et-plus
Thank you!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/03/2021
Fast shipping and product as expected.
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Response from Cimaises-et-plus
Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/03/2021
Simple and fast.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/03/2021
Delivery as expected and fast, good product. Responsive customer service, a few pieces forgotten in the order, completed very quickly.
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Response from Cimaises-et-plus
A big thank you for your comment!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/03/2021
Impeccable service. Products sent quickly and received in perfect condition.
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Response from Cimaises-et-plus
Thank you for your comment!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2021
Everything was perfect; Nothing to complain about; Thank you Cimaises.
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Response from Cimaises-et-plus
A big thank you for your comment! Have a nice day, Coralie P.
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