Customer reviews of Cimaises-et-plus

Trust Attestation
9,2 /10
Overall rating: 9,2 out of 10
Based on 4 086 published reviews
5 3 021 74% 4 706 17% 3 219 5% 2 62 2% 1 78 2%

Summary of reviews

Cimaises-et-plus consistently delivers quickly and reliably, with many reviews noting fast delivery, trackable shipments, and orders arriving on time or within a week, often with even quick mailbox delivery and careful packaging. Customers highlight specific product strengths such as well-packaged items, materials described as very good, lightweight and practical rails, and ease of installation that lets users hang paintings promptly. The store’s service and responsiveness are praised, including polite, professional handling of exchanges or replacements and helpful phone or email support that resolves issues efficiently. Overall, customers repeatedly mention dependable delivery, solid product quality, and attentive customer service as key strengths.

Reviews 1, 2, 4 and 5 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/08/2016
Perfect xx.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/08/2016
Following the receipt of a heavily damaged package, the customer service reaction was perfect. The picture rails are of very good quality and the finish is impeccable.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/08/2016
We are disappointed with the material, it's just simple polystyrene, which we wanted to avoid, we thought the polymer was stiffer. For the rest, everything is okay, fast service, tracking +++, nothing to say.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/07/2016
Delivery, packaging, and product perfect! Thank you Cimaises and +.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/08/2016
The cornices we initially received did not match our order. We informed customer service who quickly (2 days) sent us the correct cornices! Very responsive customer service!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/08/2016
4.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/08/2016
Very satisfied with the material. Small inconvenience at delivery due to the imprecision of the access location.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/08/2016
Perfect, see product comment below.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/07/2016
Finally, a merchant who keeps their promises!!! Regards ALASTRA Joseph.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/07/2016
From ordering to delivery, a flawless service, astonishing speed, a customer service that listens, and to top it all off, appropriate and good quality material. I am very happy with this purchase. Rating 5/5.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/07/2016
Material not yet installed. Simple but functional and easy to use.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/07/2016
Excellent service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/07/2016
Nothing to report.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/07/2016
2 out of 3 unpacked bulbs have broken edges or are cracked (but they work). I haven't unpacked the other 3, which are in reserve. Moreover, customer service and speed are great! I apologize: the tiny blockers were indeed delivered in the first order... the order preparer is not to blame. Thank you, I highly recommend this site, and I will surely place other orders.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 25/07/2016
Fast delivery but missing rods. In the future, we will wait for the carrier to open the package in front of them.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/07/2016
Delivery completed within 48 hours, receipt of the goods in good condition, delivery in accordance with the order, very good information by email and SMS about the order tracking from Cimaises and + and the carrier who, however, could not respect the delivery time slots due to traffic jams on the Lyon ring road.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/07/2016
Responsiveness, good packaging, and delivery on time. Well done.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/07/2016
Friendly staff doing their best for customer satisfaction, Paulmann rail system is aesthetic and discreet.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/07/2016
In accordance with the order. Efficient. Fast. Professionals.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2016
Perfect, fast delivery, products matching what we ordered for our gallery-workshop at the Pompidou.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/07/2016
Order received well packaged and within the announced deadlines. Rails and hooks of very good quality. Thank you!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/07/2016
Very satisfied with the material and delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/07/2016
In line with my needs.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/07/2016
Perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/07/2016
No issues with the order or delivery. Material fully meets my wishes.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/06/2016
Very satisfied.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/07/2016
The appointment set with the carrier (afternoon from 1 PM) was not respected by them (came at 11:50 AM in my absence).
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/07/2016
Just one observation! It's perfect.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/07/2016
Good price, fast delivery. I recommend.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/06/2016
If they say delivery is until 1 PM and my package arrives around 1:30 PM, and my bars are bent. Lack of communication.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/06/2016
Fast delivery, and the product is really good, discreet and practical. The sales service is very attentive, I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/06/2016
Very fast and compliant.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/06/2016
After 2 orders, I advise you to assert a delivery time and an EXCELLENT product, a HIGH-END quality. Customer service available and responsive. I fully recommend it.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/06/2016
I appreciated that they called me to inform me that my order was not coherent (wrong hooks).
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/06/2016
Nothing to say, impeccable order!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/06/2016
Delivery okay. Goods of good quality and well packaged. The rails are fixed to a wooden strip which prevents them from bending -- good idea.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/06/2016
Very fast delivery and product meeting my expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/06/2016
Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/06/2016
5.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/06/2016
Amazing and complete site. Well packaged order, arrived very quickly. All that's left is to hang the rail... and the paintings!
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