Customer reviews of Cimaises-et-plus

Trust Attestation
9,2 /10
Overall rating: 9,2 out of 10
Based on 4 086 published reviews
5 3 021 74% 4 706 17% 3 219 5% 2 62 2% 1 78 2%

Summary of reviews

Cimaises-et-plus consistently delivers quickly and reliably, with many reviews noting fast delivery, trackable shipments, and orders arriving on time or within a week, often with even quick mailbox delivery and careful packaging. Customers highlight specific product strengths such as well-packaged items, materials described as very good, lightweight and practical rails, and ease of installation that lets users hang paintings promptly. The store’s service and responsiveness are praised, including polite, professional handling of exchanges or replacements and helpful phone or email support that resolves issues efficiently. Overall, customers repeatedly mention dependable delivery, solid product quality, and attentive customer service as key strengths.

Reviews 1, 2 and 4 stars

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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 16/11/2017
Explanations not clear at all about the content of the products.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 14/11/2017
Ordered on 14/11. Still not received on 29/11 at 3 PM. In principle, delivered today. Please ensure the proper receipt of the order before asking for a review.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/11/2017
Perfect.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/10/2017
Easy purchase thanks in particular to the configurator. The end caps, however, are too long and do not fit the chosen rail.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 28/10/2017
I am still waiting for my order placed on October 28. Regarding the 'order tracking' link, 2 messages on October 30. Since then nothing new?? and yet the amount has been debited from my current account. No review on the item as I have not yet received it.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/10/2017
The name or the package was not delivered as I specified in my order. It was not to be delivered to my address or in my name, error from your services, be careful!! Lack of seriousness.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/10/2017
Easy to install, practical and discreet.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/10/2017
Everything was perfect, product delivery time ...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/09/2017
Great product!! The website was very clear and easy to order. I couldn't pay using a credit card and couldn't find the reason. Overall happy to order again!! Thanks.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 19/09/2017
The rails arrive slightly bent...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/09/2017
Fast delivery, impeccable packaging.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/09/2017
The phone advice was very satisfactory. The delivery was fast and efficient, but when installing the rails, one element was marked and scratched. Fortunately, I was able to manage the installation to eliminate the defective element. Each bar should be checked before shipping by the seller and each bar upon arrival by the customer.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 10/09/2017
Delivery dates and times that kept changing and rude, unpleasant, disrespectful delivery person who mishandled the material when taking it out of the truck, we had to tell him to be careful that it was aluminum and that it could bend. Really unhappy but satisfied with the product.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/09/2017
Delivery: schedule not respected. Placed across the garden but without damage and with a call. Material corresponding to our expectations. Very satisfied.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/08/2017
Upon unpacking, 3 baseboards were broken... I have no response from customer service despite my complaint...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/08/2017
GOOD PRODUCTS AND GOOD SERVICE.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/08/2017
Nothing to report... compliant... recommended.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/08/2017
Correct product but the finishes really leave something to be desired for the price. Everything must be cut cleanly and deburred, the same for each junction given that the cuts are in the middle of the patterns... 'product loss... And the delivery in 2 days max turned into 1 week, product not in stock. No commercial gesture, it was normal... Disappointed!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/08/2017
Is it really worth having to read three pages of conditions just to give you an opinion?
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/07/2017
One day delay compared to the initially announced delivery date. Product very easy to assemble and meets expectations.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/07/2017
Still haven't received my package.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/07/2017
No email for the day and date of delivery. Order delivered directly to the complementary location, information obtained after calling Cimaises & delivery email received 6 days after delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/07/2017
Products conforming and delivered on time.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/07/2017
Fast delivery and careful packaging and well protected.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/06/2017
Product conforms and easy to set up.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/07/2017
Goods conform to the description. Fast delivery despite a small stock shortage. Perfect service, well-packaged goods. To be recommended.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/06/2017
Very fast shipping, products received conforming and easy to use. I am very satisfied with my order.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/06/2017
Perfect! The rosette beautifies our room!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/06/2017
Excellent material. Delivery delay due to the carrier.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/05/2017
Perfect purchase and delivery process.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/06/2017
Quality of the material and very correct delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/06/2017
In the store, the welcome is a bit cold and lacks advice.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/05/2017
Very good.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/05/2017
This is an item I use regularly, I am a creator of driftwood, I create lighting and I am fully satisfied with this product.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/05/2017
Very satisfied with the entire order, availability, and delivery.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 01/05/2017
TWO SPLIT CORNICHES.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 27/04/2017
I did not receive my materials on time and I was not informed. I had to go on site to retrieve part of the merchandise. The promised deadlines were not respected.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/04/2017
So far it holds, great!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/04/2017
Very good for hanging several pictures. Very easy to install.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/04/2017
Good quality products and easy to implement (even at the ceiling/wall junction with a drill equipped with a long bit and a cardboard to protect the ceiling during screwing). Obviously, half of the wires and hooks from the 10m kit were missing, but the supplement was sent to me very quickly (received the day after). Also note an exemplary delivery.
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