Cimaises-et-plus consistently delivers quickly and reliably, with many reviews noting fast delivery, trackable shipments, and orders arriving on time or within a week, often with even quick mailbox delivery and careful packaging. Customers highlight specific product strengths such as well-packaged items, materials described as very good, lightweight and practical rails, and ease of installation that lets users hang paintings promptly. The store’s service and responsiveness are praised, including polite, professional handling of exchanges or replacements and helpful phone or email support that resolves issues efficiently. Overall, customers repeatedly mention dependable delivery, solid product quality, and attentive customer service as key strengths.
Good Paulman items but after waiting two weeks (which was expected as some items were not available in stock), the received package contained 6 items that did not match the order out of a total of 15 ordered items (errors on the references of two spots and 4 LED lamps were not compatible with the delivered spots..). In short, new phone exchanges, new deadlines.. One wonders who ensures the follow-up of the order preparation!!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/02/2017
Fast delivery, and well packaged.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/02/2017
Excellent.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/02/2017
Too bad you can't deliver 3m rails. Excellent service and product overall.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/02/2017
Fast delivery and accommodating delivery person. Good quality frieze that meets our expectations.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/02/2017
Good product, fast delivery (just missing one product which was sent later).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/02/2017
Excellent level of service and quality from Cimaise and +. Impeccable products and packaging. However, GLS is, as usual, unable to set a more precise delivery appointment than between 8am and 8pm. If that's an appointment... The 'flex delivery service' is therefore an unnecessary extra cost for a non-existent additional service..
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 13/02/2017
Product not compliant with the sample received 2 months earlier. Quality of the product different from the quality of the sample.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/02/2017
Good product, thank you, see you soon.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/02/2017
Very very fast.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/01/2017
Customer service is attentive, and they call back if there's an error in the order. Satisfied, thank you.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/01/2017
The merchandise was not compliant but was quickly rectified after my complaint, very well.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/01/2017
Fast and efficient.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/01/2017
Home and very efficient and friendly service!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/01/2017
Product meets my expectations, very responsive customer service, I recommend the company.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/01/2017
4/5.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/12/2016
Hello, your items exactly matched my needs; very large selection of accessories and easy to install even for a novice DIYer. I would return to your site without hesitation. Thank you.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 02/01/2017
Serious and credible companies only charge the order amount at the time of shipping and announce reliable delivery times. And Cimaises & +? - charges on the day of the order even though they do not have the products in stock ready to ship. - announces a delay of 8 to 12 working days to restock an item not in stock: it has been 14 working days since I ordered and I have no news. In short, amateurs who should go back to school and learn their m
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/12/2016
DELIVERY NOT YET ARRIVED.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/12/2016
Very good product that matches the description. Very short deadlines, delivery in 48h.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/11/2016
Second order on this site, I am very satisfied with the quality of the products. Before my first order (Orac skirting boards), we were sent a sample of the product. We were delighted with the fast delivery at the bottom of the building.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/12/2016
Very good commercial service. The product meets our expectations. The only downside is the delivery; despite a doorbell on our house wall, the package was directly placed in the mailbox. We therefore waited unnecessarily during the indicated time slot..
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/12/2016
Although the delivery was delayed (72 hours) compared to the first announcement (supply issue), it was still correct. The customer service, the telephone reception is good.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/12/2016
Satisfied with the product; delivery on time but whimsical, no opinion on customer service.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/12/2016
Products conform, fast delivery and in good condition. Thank you.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/12/2016
Ultra-fast delivery in 48 hours, products meet our expectations, easy to install.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/12/2016
4.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/11/2016
Good products with perfect rendering without the inconvenience of weight.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/11/2016
PRODUCT CORRESPONDING TO OUR SEARCH.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/11/2016
I have not yet received my orders. I am therefore waiting to respond to you. I was well received at the store. Best regards. D. Fischesser.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 22/11/2016
I cannot respond to your satisfaction survey since to this day my order has not yet arrived!! Great pity!!! Best regards. Mrs. Couvreur.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/11/2016
The product was received very quickly and, despite correct packaging, the fluorescent tube was damaged. The customer service I contacted replied within 24 hours and I received a new tube 48 hours later. Appreciable efficiency.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/11/2016
Order placed on the site, a bit difficult to navigate but with some time, it works out.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/11/2016
The package arrived bent, fortunately there was a wooden stick to prevent the picture rail from breaking. The wooden stick was still broken, we were close to a disaster!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/11/2016
Very satisfied.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/11/2016
SATISFIED WITH MY ORDER AND VERY HAPPY WITH CUSTOMER SERVICE.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/10/2016
The first delivery could have been avoided, the package was damaged.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 29/10/2016
It was stated on the internet that the merchandise was in stock, but that was not the case. As a result, delivery was delayed. I understand that like your competitors, there is no stock, you order on demand. No interest in going to your site.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 31/10/2016
Haven't received my order yet nor an invoice for the amount I just paid in advance. Happy with your services? No, not really!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/09/2016
Delivery announced on a Monday. Request to postpone for the next day. This was accepted. Unfortunately, no delivery. Information about the non-delivery was sent by email and I had to call a premium number to arrange a new delivery. Otherwise, great product.
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