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Rating: 4 out of 5
Delivery time slot long (3 hours) and exceeded by 30 minutes.
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Customer reviews of Cimaises-et-plus
Trust Attestation
9,2
/10
Overall rating: 9,2 out of 10
Based on 4 086 published reviews
Summary of reviews
Cimaises-et-plus consistently delivers quickly and reliably, with many reviews noting fast delivery, trackable shipments, and orders arriving on time or within a week, often with even quick mailbox delivery and careful packaging. Customers highlight specific product strengths such as well-packaged items, materials described as very good, lightweight and practical rails, and ease of installation that lets users hang paintings promptly. The store’s service and responsiveness are praised, including polite, professional handling of exchanges or replacements and helpful phone or email support that resolves issues efficiently. Overall, customers repeatedly mention dependable delivery, solid product quality, and attentive customer service as key strengths.
Reviews 1, 2 and 4 stars
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Rating: 4 out of 5
I didn't really have to deal with customer service, please do not take my rating into account on this criterion.
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Rating: 4 out of 5
Good.
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Rating: 4 out of 5
Set of very good quality, almost perfect if there was a possibility to choose the lamps or if the set was sold without the lamps.
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Rating: 1 out of 5
Goods not received. No information on a possible delivery date. Very disappointed. I do not recommend this site.
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Rating: 4 out of 5
Everything is very professional! It's great!
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Rating: 4 out of 5
Very good, the product meets my expectations. It lacks a phone call before delivery, unfortunately.
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Rating: 4 out of 5
Nothing to say except we weren't called before delivery. Very good delivery person.
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Rating: 4 out of 5
Product conforms. Delivery within the deadlines.
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Rating: 4 out of 5
Approximate information that does not give a feeling of true professionalism in the case of choosing adhesive attachments: no really precise advice regarding the possible positioning to be respected nor convincing solutions in case of needing to use two attachments simultaneously...
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Rating: 4 out of 5
Magnificent material exactly what we were looking for. Not yet in place but will have a great effect.
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Rating: 4 out of 5
Perfect.
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Rating: 4 out of 5
Delivery in 2 ultra-fast parts. A very professional and smiling contact person, it shows. Missing the assembly instructions, that would have helped me. Fortunately, everything is on the internet. A site that I absolutely recommend! BRAVO to everyone.
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Rating: 1 out of 5
CATASTROPHIC DELIVERY - I ordered 4 items, I only received one which has nothing to do with what I ordered. I am waiting for a refund that has still not arrived.
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Rating: 4 out of 5
Ok.
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Rating: 4 out of 5
Fast delivery, efficient customer service, and quality product. I gladly recommend.
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Rating: 4 out of 5
Store to recommend and friendly phone reception. Rating 4.8/10.
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Rating: 4 out of 5
No particular issues.
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Rating: 4 out of 5
Everything seems OK.
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Rating: 4 out of 5
Very efficient service, fast delivery.
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Rating: 2 out of 5
The 2 LEDs ordered together under the same reference are not the same color and do not match the description (the power plug serves as a transformer which makes it impossible to hide them in the cornice!!!).
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Rating: 4 out of 5
Hello, the delivery was very good. The delivered goods had slight dents upon closer inspection (I think it was sent to me like that. Please check your products before shipping, thank you) this will require me to do additional plastering work. I hope this does not happen again in the future given the price of these items.
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Rating: 4 out of 5
Delivery without problems, goods well packaged. I already knew the products, so no surprises on that side. Since everything went smoothly, I didn't really need to contact customer service, so I gave an average rating to them.
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Rating: 4 out of 5
Very good product for hanging pictures without installing a complete rail on the ceiling. Product received one day late compared to the estimated delivery date. I didn't have to contact customer service.
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Rating: 4 out of 5
I think the product is very expensive for what it is; but I didn't find it elsewhere.
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Rating: 4 out of 5
Perfect product, the only difficulty encountered was drilling flush with the ceiling!
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Rating: 2 out of 5
This request for feedback comes at a very good time because I was going to write to you for a complaint as I don't have the space, I will do it by email, hoping that I won't have too much trouble finding your contact details.
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Rating: 4 out of 5
It's a shame there aren't 2 end caps per rail. Otherwise, it's a very good product.
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Rating: 4 out of 5
Satisfaction and speed of the order, as well as customer relations.
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Rating: 4 out of 5
I called customer service before placing my order and I was perfectly informed. The order placed on Wednesday was delivered on Friday afternoon: very fast delay in Paris. A small oversight in the order was immediately corrected as I received the missing parts the next day. The rails are easy to assemble, of very good quality, the configurator is clear. I recommend.
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Rating: 4 out of 5
Delivery within the deadlines.
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Rating: 4 out of 5
Very pleasantly surprised by the speed of processing this order (at the end of the year no less!). Careful packaging.
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Rating: 4 out of 5
Product as desired, ceiling hook and very discreet, very fast delivery.
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Rating: 4 out of 5
First purchase of this type of molding, perfect result, very easy to install, to recommend.
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Rating: 4 out of 5
Packaging damaged (large hole in the middle) but no damage to the received rails.
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Rating: 2 out of 5
The delivery service notifies you by SMS but does not respect the time slot at all. First SMS: delivery Wed 11/2pm, day of delivery 10am: received SMS delivery Thursday 11/2pm and finally delivery made at 5:30pm. The site to change the delivery is useless, you can no longer request delivery to a relay point in case of unavailability. As for the item, I must admit I was very disappointed with the quality, based on the photo it seemed to me that I would receive a more finished product.
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Rating: 4 out of 5
The deadlines are respected and the telephone service allows you to adjust the order.
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Rating: 4 out of 5
The rail is smaller than I imagined, which is not a problem, quite the opposite! Installed flush with the ceiling, it hides the defects of the corner.
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Rating: 4 out of 5
Delivery: Time wasted waiting for a delivery driver on the side of the street because he couldn't find the address. Scandalous that delivery vehicles are not equipped with GPS in 2015!!! Unfortunately, this problem is common for all deliveries. Goods: Great! Customer service: Excellent!!! I contacted customer service to cancel the order of an item. Email interaction very effective, refund very quick. Bravo! Overall very satisfied. I highly recommend your site
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Rating: 4 out of 5
Very satisfied on all three points.
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