Customer reviews of Cimaises-et-plus

9,2 /10

Based on 4 086 published reviews

5 3 021 74% 4 706 17% 3 219 5% 2 62 2% 1 78 2%

Summary of reviews

Cimaises-et-plus consistently delivers quickly and reliably, with many reviews noting fast delivery, trackable shipments, and orders arriving on time or within a week, often with even quick mailbox delivery and careful packaging. Customers highlight specific product strengths such as well-packaged items, materials described as very good, lightweight and practical rails, and ease of installation that lets users hang paintings promptly. The store’s service and responsiveness are praised, including polite, professional handling of exchanges or replacements and helpful phone or email support that resolves issues efficiently. Overall, customers repeatedly mention dependable delivery, solid product quality, and attentive customer service as key strengths.

Reviews 1, 2 and 5 stars

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Acheteur Vérifié

Published on 07/09/2020 à 00h00 following a purchase from 27/08/2020

Impeccable.

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Response from Cimaises-et-plus Published on 10/09/2020

Thank you!

Acheteur Vérifié

Published on 07/09/2020 à 00h00 following a purchase from 28/08/2020

Perfect!

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Acheteur Vérifié

Published on 06/09/2020 à 00h00 following a purchase from 22/07/2020

Very pleasant and competent customer service.

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Response from Cimaises-et-plus Published on 09/09/2020

Thank you :) !

Acheteur Vérifié

Published on 05/09/2020 à 00h00 following a purchase from 24/08/2020

Fast delivery and impeccable picture rails.

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Response from Cimaises-et-plus Published on 08/09/2020

Thank you for your comment!

Acheteur Vérifié

Published on 04/09/2020 à 00h00 following a purchase from 25/08/2020

24H delay! Wonderful.

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Acheteur Vérifié

Published on 04/09/2020 à 00h00 following a purchase from 24/08/2020

Impressed by the efficiency of the delivery (Belgium).

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Response from Cimaises-et-plus Published on 07/09/2020

Thank you for this comment :)

Acheteur Vérifié

Published on 31/08/2020 à 00h00 following a purchase from 19/08/2020

Delivered on time, packaging and product perfect in one word: Great service, thank you.

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Response from Cimaises-et-plus Published on 03/09/2020

Thank you very much! Best regards, Coralie P.

Acheteur Vérifié

Published on 29/08/2020 à 00h00 following a purchase from 19/08/2020

Extremely fast delivery and quality products. This is the third time I order from this supplier.

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Response from Cimaises-et-plus Published on 01/09/2020

A big thank you for your comment and for your loyalty! I wish you a good day, Best regards, Coralie P

Acheteur Vérifié

Published on 28/08/2020 à 00h00 following a purchase from 17/08/2020

Fast delivery. Perfect packaging. Pleasant website ergonomics.

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Response from Cimaises-et-plus Published on 31/08/2020

Thank you very much for your comment!

Acheteur Vérifié

Published on 24/08/2020 à 00h00 following a purchase from 13/08/2020

Goods perfectly matching the description on the site. Super secure delivery with smartphone reminder. Delivery person on time.

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Response from Cimaises-et-plus Published on 27/08/2020

Thank you for your comment!

Acheteur Vérifié

Published on 24/08/2020 à 00h00 following a purchase from 13/08/2020

We are delighted with the speed of order processing and delivery. The product completely meets our expectations with a special mention for the quality of the packaging. We highly recommend the company Cimaise and more!

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Response from Cimaises-et-plus Published on 27/08/2020

A big thank you to you for this comment!

Acheteur Vérifié

Published on 22/08/2020 à 00h00 following a purchase from 11/08/2020

Great service, great quality.

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Response from Cimaises-et-plus Published on 25/08/2020

Thank you!

Acheteur Vérifié

Published on 21/08/2020 à 00h00 following a purchase from 10/08/2020

Good product and very fast delivery, thank you.

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Response from Cimaises-et-plus Published on 24/08/2020

Thank you for the comment! Have a nice day, Coralie P.

Acheteur Vérifié

Published on 20/08/2020 à 00h00 following a purchase from 07/08/2020

Installed on the ceiling yesterday, the rosette is beautiful, meets my expectations.

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Response from Cimaises-et-plus Published on 23/08/2020

Thank you very much for this comment! Have a nice day. Coralie P.

Acheteur Vérifié

Published on 20/08/2020 à 00h00 following a purchase from 07/08/2020

As of today, we have not yet been delivered..

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Response from Cimaises-et-plus Published on 23/08/2020

Hello Sir, As mentioned by phone, you will be delivered today due to a carrier error during the loading of packages at the depot. We apologize for this error beyond our control and the additional delay caused. Best regards, Coralie P.

Acheteur Vérifié

Published on 17/08/2020 à 00h00 following a purchase from 01/08/2020

Very professional customer relations service. Respect for deadlines. I recommend it.

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Response from Cimaises-et-plus Published on 20/08/2020

Thank you very much for your comment, we are delighted to learn that you are satisfied with the service :)! I wish you a beautiful day, Coralie P.

Acheteur Vérifié

Published on 17/08/2020 à 00h00 following a purchase from 06/08/2020

Excellent product.

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Response from Cimaises-et-plus Published on 20/08/2020

Thank you!

Acheteur Vérifié

Published on 17/08/2020 à 00h00 following a purchase from 05/08/2020

Very professional!

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Response from Cimaises-et-plus Published on 20/08/2020

Thank you!

Acheteur Vérifié

Published on 16/08/2020 à 00h00 following a purchase from 04/07/2020

Everything is perfect, super fast delivery.

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Response from Cimaises-et-plus Published on 19/08/2020

Thank you!

Acheteur Vérifié

Published on 15/08/2020 à 00h00 following a purchase from 21/07/2020

Excellent service. Very fast delivery, quality products, and easy implementation. Highly recommended.

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Response from Cimaises-et-plus Published on 18/08/2020

A big thank you for your comment!

Acheteur Vérifié

Published on 14/08/2020 à 00h00 following a purchase from 04/08/2020

Immediate shipment, product as described, impeccable.

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Response from Cimaises-et-plus Published on 17/08/2020

Thank you for your comment!

Acheteur Vérifié

Published on 13/08/2020 à 00h00 following a purchase from 31/07/2020

Ultra fast delivery, goods conform to the order, all positive for this case.

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Response from Cimaises-et-plus Published on 16/08/2020

Thank you very much for your comment! Have a nice day, Coralie P.

Acheteur Vérifié

Published on 13/08/2020 à 00h00 following a purchase from 09/07/2020

Nothing to report, fast, serious, quality material.

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Response from Cimaises-et-plus Published on 16/08/2020

Thank you!

Acheteur Vérifié

Published on 10/08/2020 à 00h00 following a purchase from 29/07/2020

Perfect.

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Response from Cimaises-et-plus Published on 13/08/2020

Thank you :)

Acheteur Vérifié

Published on 10/08/2020 à 00h00 following a purchase from 29/07/2020

Impeccable! Responsive customer service, fast shipping.

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Response from Cimaises-et-plus Published on 13/08/2020

Thank you very much!

Acheteur Vérifié

Published on 10/08/2020 à 00h00 following a purchase from 29/07/2020

Fast shipping exactly matching the order. I recommend. From Switzerland.

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Response from Cimaises-et-plus Published on 13/08/2020

A big thank you for your comment! Best regards, Coralie P.

Acheteur Vérifié

Published on 07/08/2020 à 00h00 following a purchase from 28/07/2020

Perfect. Welcome, delivery, good product.

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Response from Cimaises-et-plus Published on 10/08/2020

Thank you for your comment! Have a nice day, Coralie P.

Acheteur Vérifié

Published on 06/08/2020 à 00h00 following a purchase from 14/07/2020

Customer service reminder after placing the order because I hadn't ordered any fixings, thanks to them I was able to complete my order and avoid any unpleasant surprises upon receiving my package, which was delivered very quickly by the way!

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Response from Cimaises-et-plus Published on 09/08/2020

Hello Sir, A big thank you for your comment! Have a nice day, Coralie P.

Acheteur Vérifié

Published on 06/08/2020 à 00h00 following a purchase from 24/07/2020

Fast delivery. Pleasant contact. I recommend.

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Response from Cimaises-et-plus Published on 09/08/2020

Thank you!

Acheteur Vérifié

Published on 03/08/2020 à 00h00 following a purchase from 23/07/2020

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Response from Cimaises-et-plus Published on 06/08/2020

Thank you!!

Acheteur Vérifié

Published on 30/07/2020 à 00h00 following a purchase from 18/07/2020

In accordance with my order. Fast delivery and as expected.

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Response from Cimaises-et-plus Published on 02/08/2020

Thank you for your comment! Have a nice day, Coralie P.

Acheteur Vérifié

Published on 29/07/2020 à 00h00 following a purchase from 12/07/2020

I am very satisfied with my order. Fast delivery, careful packaging, and the product meets my expectations. I will install rails in all my living spaces because it is really ideal.

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Response from Cimaises-et-plus Published on 01/08/2020

Hello Madam, Thank you for this enthusiastic feedback regarding the products and our service, it is a pleasure to know you are satisfied! Have a nice day, Best regards, Coralie P.

Acheteur Vérifié

Published on 25/07/2020 à 00h00 following a purchase from 09/07/2020

Perfect! A lot of responsiveness and help.. Fast shipping including items out of stock. Very efficient at a time when many hide behind the virus to delay... BRAVO..

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Response from Cimaises-et-plus Published on 28/07/2020

Hello, A big thank you for your comment which is a pleasure to read :) We are delighted to have fully satisfied you! Have a nice day, Coralie P.

Acheteur Vérifié

Published on 24/07/2020 à 00h00 following a purchase from 06/07/2020

Fast delivery. Items well packaged. Satisfied. I recommend.

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Acheteur Vérifié

Published on 23/07/2020 à 00h00 following a purchase from 10/07/2020

In accordance and particularly fast ordered on Monday, received on Thursday.

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Acheteur Vérifié

Published on 23/07/2020 à 00h00 following a purchase from 11/07/2020

Nothing to complain about, fast and efficient service from preparation to reception.

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Acheteur Vérifié

Published on 23/07/2020 à 00h00 following a purchase from 11/07/2020

Efficient, very nice product.

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Acheteur Vérifié

Published on 22/07/2020 à 00h00 following a purchase from 27/04/2020

The Covid crisis slightly delayed the delivery of the products because you had problems with your supplier on your side, but I am nonetheless happy to have been informed and that I was offered to cancel my order and get a refund if I wished. In our case, there was no urgency for us to be delivered quickly so it was not a problem for us to wait a little longer and we are very happy with the results today. Thank you.

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Acheteur Vérifié

Published on 20/07/2020 à 00h00 following a purchase from 09/07/2020

Material in accordance with what I wanted.

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Acheteur Vérifié

Published on 19/07/2020 à 00h00 following a purchase from 04/07/2020

Haven't had time to install yet, but everything is very clean and seems to be of very good quality. The package arrived in very bad condition, but the inside was OK. Logistics problem with the DPD CARHAIX carrier, but that is usual with them...

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