Cimaises-et-plus consistently delivers quickly and reliably, with many reviews noting fast delivery, trackable shipments, and orders arriving on time or within a week, often with even quick mailbox delivery and careful packaging. Customers highlight specific product strengths such as well-packaged items, materials described as very good, lightweight and practical rails, and ease of installation that lets users hang paintings promptly. The store’s service and responsiveness are praised, including polite, professional handling of exchanges or replacements and helpful phone or email support that resolves issues efficiently. Overall, customers repeatedly mention dependable delivery, solid product quality, and attentive customer service as key strengths.
The picture rails were narrower than expected and the hanging systems were reduced in number. Otherwise, the delivery system was very efficient.
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Response from Cimaises-et-plus
Hello, The dimensions of the CLASSIC PLUS rail are specified on the product sheet and you can download the technical sheet with the dimensions. Furthermore, you ordered 20 rods and 30 hooks, I do not understand your remark about the fact that the hanging systems are reduced in number. Don't hesitate to tell us more by email. Have a nice day, Coralie P.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/07/2022
I hate being harassed to give my opinion for a trifle.
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Response from Cimaises-et-plus
Hello Sir, We only send one email (automatic) within 15 days after each order. It seems natural to us to allow our customers to share their shopping experience, but there is of course no obligation to do so. We are sorry that this bothered you. Best regards, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/07/2022
Received in perfect condition, complete and in accordance with the description. Easy assembly, only 2 end caps, but sufficient in this case, 5m on a single wall.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2022
Recommended.
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Response from Cimaises-et-plus
Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/07/2022
Very pretty, good quality.
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Response from Cimaises-et-plus
Thank you!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/07/2022
Okay.
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Response from Cimaises-et-plus
Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/07/2022
Perfect, fast, in accordance with the order.
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Response from Cimaises-et-plus
Thank you very much!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/07/2022
Very positive purchase! I will recommend the sequel on this serious site! But if in the Loire, DPD carrier without respect.
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Response from Cimaises-et-plus
Thank you for your feedback :) We are sorry to learn that you had to deal with a delivery person who is not serious. Don't hesitate to tell us more so that we can pass the information on to the carrier. Have a nice day, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/06/2022
Helpful, serious and very competent !!
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Response from Cimaises-et-plus
Thank you very much!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/06/2022
The picture rails took a long time to be delivered, apparently due to a manufacturing problem. But both products, picture rails and decofix glue are perfect. The customer service is courteous and precise. Thank you.
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Response from Cimaises-et-plus
Thank you madam for this feedback! Have a nice day.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/07/2022
Good quality material, responsive customer service, it's all good.
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Response from Cimaises-et-plus
A big thank you for your comment!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/07/2022
5.
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Response from Cimaises-et-plus
Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/07/2022
Great as usual.
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Response from Cimaises-et-plus
Thank you very much!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/07/2022
Good products, quick and efficient order processing, advice if needed. Fast and well-packaged shipping. After several orders, the quality is always there at all levels.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/06/2022
Thank you for the customer service. Fast delivery and good listening. I recommend. See you soon.
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Response from Cimaises-et-plus
Thank you very much!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/06/2022
Fast delivery, products well packaged. The instruction manual for fixing the picture rail is very clear just like the videos on YouTube. We are very satisfied with the result.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/06/2022
Great choice, efficiency of the order service and speed of delivery. Amazon couldn't do better.
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Response from Cimaises-et-plus
Thank you very much for your comment!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/06/2022
Fast service, products meet my expectations. I recommend!
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Response from Cimaises-et-plus
Thank you very much, we are delighted to know you are satisfied!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/06/2022
4.
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Response from Cimaises-et-plus
Thank you
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/06/2022
5.00/5.
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Response from Cimaises-et-plus
Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/06/2022
Fast delivery and reliable product +++.
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Response from Cimaises-et-plus
Thank you !!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/06/2022
Very satisfied, short delivery time, goods conform to the order. I recommend.
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Response from Cimaises-et-plus
Thank you very much for your comment!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/06/2022
Disappointing delivery by DPD: the delivery person was in a hurry, handed me the package without even giving me time to read the delivery note (I wanted to check the contents), and left the moment the package was in front of me.
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Response from Cimaises-et-plus
Hello, We are sorry that the delivery did not go as smoothly as possible. We will inform our sales representative at DPD during her next visit. Have a nice day, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/06/2022
Great.
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Response from Cimaises-et-plus
Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/06/2022
Nothing to say. Fast and good service.
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Response from Cimaises-et-plus
Thank you very much for your comment!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/06/2022
Everything perfect.
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Response from Cimaises-et-plus
Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/06/2022
Order placed on Monday morning, received the next day. Great.
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Response from Cimaises-et-plus
Thank you :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/06/2022
Fast service, compliant products, serious, thank you.
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Response from Cimaises-et-plus
Thank you for your comment!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/06/2022
Very fast, well done.
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Response from Cimaises-et-plus
Thank you!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/06/2022
The delivery took a bit longer than expected, but everything arrived well.
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Response from Cimaises-et-plus
Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/06/2022
Very good value for money.
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Response from Cimaises-et-plus
Thank you!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/06/2022
Very good material, sturdy and elegant. The delivery did not meet expectations. I requested and paid more than 15 euros for home delivery. The 2-meter package ended up at a pickup point even before the first presentation. It's a shame...
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Response from Cimaises-et-plus
Hello, Thank you for your comment and sorry for the issue during your delivery. We will pass this information on to the carrier. Regarding the delivery cost, these fees are largely related to the size of the packages which are 200 cm, they are 12.90 euros (for individuals) and free for purchases over 139 euros. With our apologies. Best regards, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/06/2022
Responsive and pleasant customer service. Goods delivered very quickly, everything was compliant. I highly recommend.
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Response from Cimaises-et-plus
Thank you very much!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/06/2022
Unsatisfactory delivery by DPD France, on all points: date not respected twice, late communication of the time slot, and delivery not within the time slot. And the delivery person tried not to deliver to my home but to a nearby convenience store.
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Response from Cimaises-et-plus
We are sorry to hear that your delivery was difficult. In case of problems, we can be reached at 01 40 58 1170 and can assist you with the carrier. Have a nice day, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/05/2022
Very good.
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Response from Cimaises-et-plus
Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/05/2022
Excellent communication from Cimaises & + Very fast delivery, you can't be faster! Goods delivered in perfect condition by Ets DPD who also communicated very well (Day, delivery time perfectly respected) Really absolutely delighted with ETS Cimaises & + I recommend this establishment without any restriction. Yves D.
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Response from Cimaises-et-plus
Hello Sir, A big thank you for sharing your shopping experience at Cimaises & Plus. We are delighted to learn that you are satisfied with our services! Have a nice day, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/05/2022
I recommend Cimaises Plus, very good customer service.
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Response from Cimaises-et-plus
Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/05/2022
Fast shipping. Products conform to the description. I am very satisfied. This is not the first time I order from this site and I will continue because I am very satisfied.
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Response from Cimaises-et-plus
Thank you very much for your comment and for your loyalty! We are delighted to know you are satisfied. Have a nice day, Coralie P.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/05/2022
Quality products. Despite a few missing fixings and hooks upon delivery, the responsiveness is exemplary as the supplement was made less than 24 hours after my call.
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Response from Cimaises-et-plus
Thank you very much for this feedback :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/05/2022
Fast delivery and compliant packaging. Product conforms to the order. Very professional site.
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Response from Cimaises-et-plus
Thank you :) Have a nice day!
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