Customer reviews of Cimaises-et-plus

9,2 /10

Based on 4 086 published reviews

5 3 021 74% 4 706 17% 3 219 5% 2 62 2% 1 78 2%

Summary of reviews

Cimaises-et-plus consistently delivers quickly and reliably, with many reviews noting fast delivery, trackable shipments, and orders arriving on time or within a week, often with even quick mailbox delivery and careful packaging. Customers highlight specific product strengths such as well-packaged items, materials described as very good, lightweight and practical rails, and ease of installation that lets users hang paintings promptly. The store’s service and responsiveness are praised, including polite, professional handling of exchanges or replacements and helpful phone or email support that resolves issues efficiently. Overall, customers repeatedly mention dependable delivery, solid product quality, and attentive customer service as key strengths.

Reviews 1, 3, 4 and 5 stars

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Acheteur Vérifié

Published on 05/02/2022 à 00h00 following a purchase from 26/01/2022

Delivery ok...but package damaged and delivery person in a hurry..normal he has so much to do..

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Acheteur Vérifié

Published on 04/02/2022 à 00h00 following a purchase from 24/01/2022

Very fast!

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Response from Cimaises-et-plus Published on 07/02/2022

Thank you!

Acheteur Vérifié

Published on 03/02/2022 à 00h00 following a purchase from 18/01/2022

Perfectly perfect!!! super fast delivery! very nice products.

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Response from Cimaises-et-plus Published on 06/02/2022

Thank you for your enthusiasm :) We are delighted to learn that you are satisfied with the products and the service. Have a nice day. Coralie P.

Acheteur Vérifié

Published on 03/02/2022 à 00h00 following a purchase from 21/01/2022

Perfect.

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Response from Cimaises-et-plus Published on 06/02/2022

Thank you very much!

Acheteur Vérifié

Published on 03/02/2022 à 00h00 following a purchase from 23/01/2022

The delivery company that intervenes rarely respects the scheduled day, which was the case for this delivery.

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Acheteur Vérifié

Published on 03/02/2022 à 00h00 following a purchase from 24/01/2022

Random Dpd delivery already reported on their site. Packaging of the material very satisfactory.

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Response from Cimaises-et-plus Published on 06/02/2022

We apologize for the delivery issue, we take note of it. Thank you for your comment. Have a nice day, Coralie P.

Acheteur Vérifié

Published on 03/02/2022 à 00h00 following a purchase from 23/01/2022

Very satisfied with Cimaises. Fast, and the products are of good quality, just like on the site.

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Response from Cimaises-et-plus Published on 06/02/2022

A big thank you for your feedback! Have a nice day, Coralie P.

Acheteur Vérifié

Published on 02/02/2022 à 00h00 following a purchase from 21/01/2022

Perfect!

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Response from Cimaises-et-plus Published on 05/02/2022

Thank you!

Acheteur Vérifié

Published on 30/01/2022 à 00h00 following a purchase from 19/01/2022

Fast shipping and delivery. Well-packaged parcel arrived in good condition. I didn't need customer service.

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Response from Cimaises-et-plus Published on 02/02/2022

A big thank you for your comment!

Acheteur Vérifié

Published on 29/01/2022 à 00h00 following a purchase from 18/01/2022

Good product, fast delivery, perfect.

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Response from Cimaises-et-plus Published on 01/02/2022

Thank you!

Acheteur Vérifié

Published on 28/01/2022 à 00h00 following a purchase from 18/01/2022

Excellent system. Products conform to the advertisement on the internet.

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Response from Cimaises-et-plus Published on 31/01/2022

Thank you very much for your feedback!

Acheteur Vérifié

Published on 28/01/2022 à 00h00 following a purchase from 17/01/2022

The preparation of the order is still not precise, second time there is an error!

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Response from Cimaises-et-plus Published on 31/01/2022

Hello, Thank you for your evaluation and our apologies for the error. We have several new people in our logistics team, we take good note of your feedback on this matter. Have a nice day, Coralie P.

Acheteur Vérifié

Published on 27/01/2022 à 00h00 following a purchase from 16/01/2022

Fast, compliant, and very well packaged. I recommend.

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Response from Cimaises-et-plus Published on 30/01/2022

Thank you very much for your comment! Have a nice day, Coralie P.

Acheteur Vérifié

Published on 27/01/2022 à 00h00 following a purchase from 15/01/2022

Clear website and efficient process.

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Response from Cimaises-et-plus Published on 30/01/2022

Thank you very much :)

Acheteur Vérifié

Published on 22/01/2022 à 00h00 following a purchase from 29/12/2021

Good products, delivered very quickly, 'follow-up' service attentive... Bravo!

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Response from Cimaises-et-plus Published on 25/01/2022

Hello, Thank you very much for your comment! Have a nice day, Coralie P.

Acheteur Vérifié

Published on 21/01/2022 à 00h00 following a purchase from 10/01/2022

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Acheteur Vérifié

Published on 21/01/2022 à 00h00 following a purchase from 01/01/2022

The product is good, well packaged. It remains expensive for my taste but the before-after result quickly makes you forget the price.

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Response from Cimaises-et-plus Published on 24/01/2022

Thank you very much for your feedback! We are delighted to learn that you are fully satisfied with the result. Have a nice end of the day, Coralie P.

Acheteur Vérifié

Published on 21/01/2022 à 00h00 following a purchase from 10/01/2022

Spot rail perfectly corresponds to what I was looking for.

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Acheteur Vérifié

Published on 21/01/2022 à 00h00 following a purchase from 09/01/2022

Thanks to Cimaises & Plus. Good quality products and well packaged. The only downside, the delivery: they took the package on Monday and delivered it to me on Friday: this is not 24/48h delivery. The package stayed 3 days in Beaune apparently.

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Response from Cimaises-et-plus Published on 24/01/2022

Hello, Thank you for your comment :) I see in the package tracking that there was a change of address two days after shipping and a difficulty for the carrier to deliver to you on the 12th, hence the two-day delay indeed. Our apologies for the wait, Best regards, Coralie P.

Acheteur Vérifié

Published on 20/01/2022 à 00h00 following a purchase from 08/01/2022

Happy with my order.

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Response from Cimaises-et-plus Published on 23/01/2022

We are delighted, thank you for your feedback!

Acheteur Vérifié

Published on 17/01/2022 à 00h00 following a purchase from 05/01/2022

Received the boxes very damaged but fortunately nothing was damaged inside. I had requested a call to schedule an appointment but that was not done. Very good products. I recommend.

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Response from Cimaises-et-plus Published on 20/01/2022

Thank you for your comment and sorry for the delivery problem. I am, however, happy to read that the material arrived intact. For your information, deliveries are scheduled in advance by the carrier who communicates the day and time slot for delivery (morning or afternoon). In case of absence, you can reschedule a visit and choose the day and a time slot (morning or afternoon) but indeed, it is not possible to make an appointment at a specific time. Have a nice day, Coralie P.

Acheteur Vérifié

Published on 16/01/2022 à 00h00 following a purchase from 05/01/2022

Perfect in every way.

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Response from Cimaises-et-plus Published on 19/01/2022

Thank you very much!

Acheteur Vérifié

Published on 15/01/2022 à 00h00 following a purchase from 28/12/2021

Very good products received quickly.

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Response from Cimaises-et-plus Published on 18/01/2022

Thank you :)

Acheteur Vérifié

Published on 13/01/2022 à 00h00 following a purchase from 01/01/2022

Very fast delivery, customer service not contacted.

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Acheteur Vérifié

Published on 12/01/2022 à 00h00 following a purchase from 13/12/2021

Perfect! Thank you very much.

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Response from Cimaises-et-plus Published on 15/01/2022

Thank you :)

Acheteur Vérifié

Published on 11/01/2022 à 00h00 following a purchase from 26/12/2021

Very satisfied overall.

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Response from Cimaises-et-plus Published on 14/01/2022

Thank you very much!

Acheteur Vérifié

Published on 10/01/2022 à 00h00 following a purchase from 28/12/2021

Top in material and after-sales service.

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Acheteur Vérifié

Published on 10/01/2022 à 00h00 following a purchase from 29/12/2021

Great product, very well packaged, everything is perfect.

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Response from Cimaises-et-plus Published on 13/01/2022

Thank you very much!

Acheteur Vérifié

Published on 09/01/2022 à 00h00 following a purchase from 28/12/2021

We have not yet received the order.

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Response from Cimaises-et-plus Published on 12/01/2022

Hello, Your package has been at the relay point since 30/12, which is a day and a half after your order, so the delivery did indeed happen on time. I see that you picked up the package yesterday. I assume everything is okay?

Acheteur Vérifié

Published on 08/01/2022 à 00h00 following a purchase from 28/12/2021

Very good product quality and price, very fast delivery, I am not disappointed, I recommend.

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Response from Cimaises-et-plus Published on 11/01/2022

A big thank you for your comment! Have a nice day. Coralie P.

Acheteur Vérifié

Published on 01/01/2022 à 00h00 following a purchase from 03/12/2021

Very good advice, deadlines respected. Highly recommend.

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Acheteur Vérifié

Published on 30/12/2021 à 00h00 following a purchase from 20/12/2021

Second order Perfect Products services.

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Acheteur Vérifié

Published on 30/12/2021 à 00h00 following a purchase from 18/12/2021

Ultra fast delivery, ordered in the evening and delivered the day after tomorrow at 10 am. Not installed yet, but quality products. I recommend it.

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Acheteur Vérifié

Published on 30/12/2021 à 00h00 following a purchase from 17/12/2021

Perfect, we already know the product.

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Acheteur Vérifié

Published on 24/12/2021 à 00h00 following a purchase from 14/12/2021

Sent in 24 hours. Super fast, good follow-up. 👍

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Acheteur Vérifié

Published on 23/12/2021 à 00h00 following a purchase from 05/12/2021

Very professional site - never disappointed - careful shipping and fast delivery - I recommend.

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Acheteur Vérifié

Published on 21/12/2021 à 00h00 following a purchase from 06/12/2021

Beautiful quality, fast delivery.

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Response from Cimaises-et-plus Published on 24/12/2021

Thank you very much!

Acheteur Vérifié

Published on 20/12/2021 à 00h00 following a purchase from 09/12/2021

Top.

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Response from Cimaises-et-plus Published on 23/12/2021

Thank you!

Acheteur Vérifié

Published on 18/12/2021 à 00h00 following a purchase from 06/12/2021

Ultra Fast Delivery, Customer Service by phone, responsive and friendly.

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Response from Cimaises-et-plus Published on 21/12/2021

A big thank you for your comment! Have a nice day, Coralie P.

Acheteur Vérifié

Published on 17/12/2021 à 00h00 following a purchase from 07/12/2021

A bit cold on the phone though: I was well advised. Ultra fast delivery Easy to install product and good quality. I will return.

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Response from Cimaises-et-plus Published on 20/12/2021

Thank you for your comment. Looking forward to seeing you again on the site :) Have a nice end of the day. Coralie P.