Cimaises-et-plus consistently delivers quickly and reliably, with many reviews noting fast delivery, trackable shipments, and orders arriving on time or within a week, often with even quick mailbox delivery and careful packaging. Customers highlight specific product strengths such as well-packaged items, materials described as very good, lightweight and practical rails, and ease of installation that lets users hang paintings promptly. The store’s service and responsiveness are praised, including polite, professional handling of exchanges or replacements and helpful phone or email support that resolves issues efficiently. Overall, customers repeatedly mention dependable delivery, solid product quality, and attentive customer service as key strengths.
Perfect but you could have provided the appropriate screws and plugs. Or at least give the indications and advice.
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Response from Cimaises-et-plus
Hello, The screws and plugs can be ordered as an option (they are not suitable for all types of materials, which is why they are not mandatory). Best regards, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/09/2021
Professionalism and responsiveness for high-end material.
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Response from Cimaises-et-plus
Thank you very much for your comment :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/08/2021
The product is in accordance with the order. Even though we had a missing item in our order, the customer service is TOP and super responsive (24-hour delivery included).
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Response from Cimaises-et-plus
A big thank you for your comment! We are delighted to know you are satisfied :) Have a nice day, Coralie P.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/09/2021
The subcontractor responsible for this delivery (DPD) did not do a good job. Rescheduling the appointment by the carrier announced on the same day by SMS. Difficulty in setting a new delivery appointment. Package probably arrived by a subcontractor's provider (truck and unidentified DPD agent).
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Response from Cimaises-et-plus
Hello, We are sorry for this inconvenience during your delivery. We will pass the information to the carrier. Best regards, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/09/2021
Super fast and well protected!
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Response from Cimaises-et-plus
Thank you!!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/08/2021
Business is business! After a first order of nearly €1000.00, I would have had to pay twice €6.95 (total €13.90) for an order of 50 additional hooks (not available in full) amounting to €40.00! The commercial gesture is unknown at Cimaises and +!!!
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Response from Cimaises-et-plus
Hello Sir, As mentioned by phone, we cannot offer EXPRESS shipping for an order of €15.22 including VAT as it would cause us to lose money. We are sorry that you see it this way. We wish you a pleasant day. Best regards, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/08/2021
Satisfied with my experience.
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Response from Cimaises-et-plus
Thank you for your feedback :) Have a nice day, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/08/2021
Superb product and very good advice, I highly recommend this store.
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Response from Cimaises-et-plus
A big thank you for your comment!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/08/2021
Impeccable, as usual!
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Response from Cimaises-et-plus
Thank you very much!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/08/2021
Top-notch!
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Response from Cimaises-et-plus
Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/08/2021
Perfect.
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Response from Cimaises-et-plus
Thank you!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/08/2021
Order delivered very quickly. A downside on the price of the products.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/08/2021
Good ergonomics for ordering. Everything is well organized. The only downside, but a significant one: the delivery. Catastrophic is the only adequate qualifier. Too bad.
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Response from Cimaises-et-plus
Hello, Thank you for your comment. I am sorry that you encountered difficulties during delivery. Please do not hesitate to contact us for any assistance in case of delivery problems. In summer, there are often temporary workers who handle the delivery and unfortunately, at peak times, we encounter some difficulties. Have a nice day, Coralie P.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/08/2021
Impeccable content (quality products, complete, well packaged individually). Delivery facilitated by the possibility of changing the date. Downside: the package was forced open from the bottom to see the contents (common practice); I suggest putting adhesive tape on the ends as well.
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Response from Cimaises-et-plus
Hello, Thank you for your comment! I will pass the information to our logistics team regarding the ends. Have a nice day, Coralie P.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/08/2021
Products conform and fast delivery despite a mix-up with the pickup point.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/08/2021
Product corresponding to the order, fast and efficient service and delivery.
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Response from Cimaises-et-plus
Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/08/2021
Product in line with expectations. Smooth delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/08/2021
Top notch!
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Response from Cimaises-et-plus
Thank you!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/08/2021
Excellent products, with a slight delivery issue, remarkably handled by customer service, attentive and particularly responsive. Well done!
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Response from Cimaises-et-plus
Thank you very much for your comment! Have a nice day, Coralie P. Cimaises & Plus
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/08/2021
Everything went very well and the products are of good quality. Let's see over time now.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/08/2021
The click rails are good even though the system of these mini rails is harder to click than the wide rails. On the other hand, I had planned a mini rail to glue: the tube of glue is 100 times too big, which creates a terrible waste, and the explanations are so minimal that I ultimately decided not to install the glue rail... I was afraid of damaging the ceiling and wall. Fast delivery, perfect packaging.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/08/2021
I cannot give my opinion, as I have not yet received the material, normally on 31/08 at the same time, if you could give me a delivery date, I would be delighted. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/08/2021
Fast, well packaged, and good quality product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/08/2021
Order delivered very quickly; the next day, the products are in stock which is not always the case on many sites. Very easy click rail system to install, 6 holes to position with the template provided, you drill, screw, and clip.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2021
Choice, quality, and speed in shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/08/2021
Nothing to complain about, fast and well-packaged delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/08/2021
Received very quickly. Perfect packaging.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/07/2021
5/5.
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Response from Cimaises-et-plus
Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/08/2021
Very good product...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/07/2021
Everything is perfect. N.M.
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Response from Cimaises-et-plus
Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/07/2021
Fast and careful delivery.
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Response from Cimaises-et-plus
Thank you!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/07/2021
The products are perfect, the seller is quick in preparation. The only issue is the carrier who only delivers when he has a full truck because he always delays the delivery saying he doesn't have all the information. It's a shame that the delivery does not match the seller's speed.
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Response from Cimaises-et-plus
Hello Madam, Thank you for your comment, we will report your delivery issue to the carrier. Unfortunately, during the summer period, we sometimes have some issues of this type (resorting to temporary carriers). With all our apologies. Best regards, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/07/2021
Order processed ultra quickly. Fast delivery, in line with the announced deadline.
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Response from Cimaises-et-plus
A big thank you for your comment!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/07/2021
The mini contour rail and its accessories are really of great quality. Thank you for the fast and efficient delivery. I highly recommend the site and its products.
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Response from Cimaises-et-plus
A big thank you for your comment! We are delighted to learn that the contour rail range has satisfied you. Have a nice day, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/07/2021
Delivery was in accordance with the order made in very short time. This is my second positive experience with Cimaises & +, I recommend this company.
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Response from Cimaises-et-plus
Thank you very much for your comment! Have a nice day, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/07/2021
I find the site well made and the product catalog very well supplied. The quality/price ratio is excellent.
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Response from Cimaises-et-plus
A big thank you for your comment! Have a nice day, Coralie P.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/07/2021
The material received was in accordance with the order and well packaged. I haven't mounted the rails yet, but it seems to me that they will meet my needs. When ordering, the delivery person asks for a delivery date which means blocking an entire day. The delivery time slot (3 hours) was only communicated to me by message on the same day.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/07/2021
Nothing to say, material received, well packaged, now installed, perfect.
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Response from Cimaises-et-plus
Thank you very much for your comment! We are delighted to learn that you are satisfied with our services & products :) Have a nice day, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/07/2021
Everything is perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/07/2021
Very good products.
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Response from Cimaises-et-plus
Thank you!
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