Cimaises-et-plus consistently delivers quickly and reliably, with many reviews noting fast delivery, trackable shipments, and orders arriving on time or within a week, often with even quick mailbox delivery and careful packaging. Customers highlight specific product strengths such as well-packaged items, materials described as very good, lightweight and practical rails, and ease of installation that lets users hang paintings promptly. The store’s service and responsiveness are praised, including polite, professional handling of exchanges or replacements and helpful phone or email support that resolves issues efficiently. Overall, customers repeatedly mention dependable delivery, solid product quality, and attentive customer service as key strengths.
Hello, I received my package with my accessories except that 10 foam blocks were missing plus stabilization. I called immediately and was told it would be sent by mail. It has been six days and I still don't have the missing blocks. The people preparing the packages should pay a little more attention.
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Response from Cimaises-et-plus
Hello, the stabilizers have been sent for several days, please contact us if you still haven't received anything by the end of the week. Best regards, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2021
SERIOUS SELLER. GOOD FOLLOW-UP AND EXCELLENT COMMUNICATION WITH THE CUSTOMER.
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Response from Cimaises-et-plus
Thank you very much!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/01/2021
Very good service and responsiveness, a quality product, easy to implement, well done to the whole team.
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Response from Cimaises-et-plus
We sincerely thank you for your comment! Best regards, The Cimaises & Plus Team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2021
Quality product and exceptionally fast shipping. I recommend.
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Response from Cimaises-et-plus
Thank you very much!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/01/2021
Excellent service. A nice young man called me to ensure that my order was correct. I had actually made a mistake with the color of the caps and he spotted the error and called me. I am very impressed and satisfied with this company.
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Response from Cimaises-et-plus
Thank you very much for your comment :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/01/2021
Fast and smooth delivery. The material is still as perfect (already purchased 5-6 years ago!).
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/01/2021
Very professional. Good delivery service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2021
Everything is perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/01/2021
Not living in Paris, I made this purchase remotely. The advice is excellent and Cimaise&+ takes the time to respond to you. The shipping is very fast, the rails are not yet mounted but seem to be of very good quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2021
A quality product and fast and serious delivery.
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Response from Cimaises-et-plus
Thank you :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2021
I have already used these cornices of very good quality and easy to install, (and I am a 60-year-old woman.) I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2021
Very responsive service. Good follow-up. Perfect packaging.
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Response from Cimaises-et-plus
Thank you :)
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/01/2021
Excellent products. A small downside for the delivery: The carrier is very poorly organized. The package arrived a week late, after many steps and reminders.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2021
Speed - Packaging - Quality - Everything is perfect - Impeccable site and order tracking. Very satisfied customer with her order on the site and also a buyer 3 years ago in the Paris store.
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Response from Cimaises-et-plus
Hello Madam, Thank you for your comment and loyalty :) Have a very nice day, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2021
Fast delivery.
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Response from Cimaises-et-plus
Thank you :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2021
Responsiveness and delivery within a very short time. I recommend.
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Response from Cimaises-et-plus
Thank you !!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2021
Super mega top, super fast delivery, very simple to install, we are delighted with our purchase.
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Response from Cimaises-et-plus
Thank you very much!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2021
Very good product, compliant, thank you.
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Response from Cimaises-et-plus
Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2021
Very fast delivery.
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Response from Cimaises-et-plus
Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2021
Excellent.
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Response from Cimaises-et-plus
Thank you very much :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2021
Overall satisfied. Deadline respected; Goods compliant. I recommend the site.
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Response from Cimaises-et-plus
Thank you very much for your comment! Have a nice day.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2021
Efficient delivery, and very useful product for hanging our paintings.
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Response from Cimaises-et-plus
A big thank you for your comment!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2021
Very satisfied.
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Response from Cimaises-et-plus
Thank you!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/01/2021
To date, still no trace of the goods! .
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Response from Cimaises-et-plus
Hello, The post office was waiting for an address supplement from you due to an address error. We apologize, the package is going out today. Best regards, Coralie P.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/01/2021
Very good product: quality is on point!
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Response from Cimaises-et-plus
Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2021
Very good product, better than my expectations and order/delivery without problems.
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Response from Cimaises-et-plus
Thank you for your comment!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/01/2021
Very fast delivery with SMS and email to notify the day and time of the appointment. Quality products and compliant with the description. Note, the calculator for the glue may be optimistic. It calculated 3 tubes for 18 meters of moldings and I only used one. My moldings were not very wide.
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Response from Cimaises-et-plus
Hello, Thank you for your comment. We did not put the glue calculator on our site, I think you found it on another site. For your information, we recommend 1 tube for 10 ml when the moldings are of medium or small size. Best regards, The Cimaises & Plus Team.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2021
Perfect.
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Response from Cimaises-et-plus
Thank you :)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/01/2021
Very fast delivery service and quality products.
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Response from Cimaises-et-plus
Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2021
Very good picture rails, the glossy white is slightly beige but not more serious than that...
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Response from Cimaises-et-plus
Hello, Yes we offer rails in glossy white (broken) or matte white (primary white). Best regards, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2021
Perfect.
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Response from Cimaises-et-plus
Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2021
Everything is very good.
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Response from Cimaises-et-plus
Thank you for the comment :) Have a nice day, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2021
I've been a customer for years, this picture rail system is inexpensive, preserves the walls if you have rentals and at home it's great for easily changing the hanging decor.
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Response from Cimaises-et-plus
Thank you for your loyalty and the comment! Have a nice day, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2021
Satisfied with the 3 services, but the product did not match the required dimensions.
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Response from Cimaises-et-plus
Thank you for your comment. As a reminder, the technical sheets (sized) of the rails are available on the site and allow you to verify that the dimensions are suitable. Best regards, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2021
After a product was unavailable, clear information and very fast delivery.
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Response from Cimaises-et-plus
Thank you for your comment!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/01/2021
Very fast delivery, quality products, aesthetic. Bar slightly bent in the package, due to insufficient padding, but could be straightened.
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Response from Cimaises-et-plus
Thank you for your comment! Don't forget that you can contact our customer service in case of damage and that you can refuse a damaged package (or send us photos if the box is in good condition but there is damage to the material). Our boxes are perfectly suited for sending rails in good conditions, we add padding paper and possibly an additional reinforcement when there are few rails. Your package must have suffered a significant shock during transport. Wishing you a good day, Best regards, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/12/2020
Top-notch, I recommend this site to you.
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Response from Cimaises-et-plus
Thank you very much for your comment :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2021
Perfect all around.
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Response from Cimaises-et-plus
Thank you :)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/01/2021
In my opinion, the description of some products is not clear on the site. Personally, I made a mistake in the order. Some products are also a bit difficult to find.
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Response from Cimaises-et-plus
Hello, Thank you for your comment. Your order of a box and a pack of corners is completely correct, nothing should have been missing to install the rails? Best regards, Coralie P.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/01/2021
Actually... I still haven't been delivered!
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Response from Cimaises-et-plus
Hello Madam, Your package was sent the day after receiving your order on 4/01. We deliver within 2 to 3 days, there is indeed a problem with the package and I just contacted the carrier. Do not hesitate to contact us directly in case of delivery problems so that we can act quickly. Best regards, Coralie P.
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