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Rating: 5 out of 5
Everything is perfect.
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Customer reviews of Cimaises-et-plus
Trust Attestation
9,2
/10
Overall rating: 9,2 out of 10
Based on 4 086 published reviews
Summary of reviews
Cimaises-et-plus consistently delivers quickly and reliably, with many reviews noting fast delivery, trackable shipments, and orders arriving on time or within a week, often with even quick mailbox delivery and careful packaging. Customers highlight specific product strengths such as well-packaged items, materials described as very good, lightweight and practical rails, and ease of installation that lets users hang paintings promptly. The store’s service and responsiveness are praised, including polite, professional handling of exchanges or replacements and helpful phone or email support that resolves issues efficiently. Overall, customers repeatedly mention dependable delivery, solid product quality, and attentive customer service as key strengths.
Reviews 1, 3, 4 and 5 stars
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Rating: 3 out of 5
As the company credit card payment was refused, we had to pay by bank transfer and since it was urgent, the processing time was longer. Not seeing the processing done, I had to call to speed it up. The person I spoke to did indeed do what was necessary to expedite the shipment and I received the items in a very short time.
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Rating: 5 out of 5
All good.
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Rating: 4 out of 5
The deadlines are respected and the telephone service allows you to adjust the order.
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Rating: 3 out of 5
Satisfaction except for the lack of information on the site regarding the necessity to use an adapter (even when using the package proposed by the site). Hence the necessity of a second order with significant shipping costs.. VL.
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Rating: 5 out of 5
Delivery in 3 days, products conforming and of quality, correct prices, nothing to complain about. Business as we like it.
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Rating: 5 out of 5
OK.
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Rating: 5 out of 5
Great!
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Rating: 5 out of 5
Very pretty and very easy to install.
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Rating: 5 out of 5
Perfect.
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Rating: 3 out of 5
The package was not complete. The screws and plugs were missing. Very well received on the phone for my complaint, I received the missing items the next day.
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Rating: 3 out of 5
GLS is inconvenient, does not follow customer requests and is also perfectly unpleasant when you call them.
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Rating: 4 out of 5
The rail is smaller than I imagined, which is not a problem, quite the opposite! Installed flush with the ceiling, it hides the defects of the corner.
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Rating: 3 out of 5
Everything went well. I have appreciated the merchandise for several years. However, for the delivery, my package went to Ariège and was therefore delivered with a lot of delay compared to what had been announced. No apology from the carrier contacted by phone. And it was by phone that I learned that my package had taken a wrong route.
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Rating: 5 out of 5
A very good selection of products, excellent advice and shipping within 1 day!
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Rating: 5 out of 5
2nd order and 2nd ultra-fast delivery. Material conforms to my order and easy to install and use... site to recommend... for my part, I do it with pleasure.
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Rating: 5 out of 5
Order placed on Saturday - goods received the following Tuesday. Perfect.
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Rating: 5 out of 5
Always fast and efficient.
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Rating: 5 out of 5
Material delivered on time and in accordance with the order.
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Rating: 5 out of 5
Nothing to say, with top-notch customer service!
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Rating: 5 out of 5
Good product delivered in very good condition and corresponding to my order.
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Rating: 5 out of 5
Order delivered in very, very short time and in accordance with the description. Completely satisfied with the product and the service. I recommend this company.
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Rating: 5 out of 5
This is now my third order placed with Cimaises & La quality of the deliveries (packaging, compliance, speed) has always been perfect. The products are of good quality and correspond well to what is presented on the website.
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Rating: 4 out of 5
Delivery: Time wasted waiting for a delivery driver on the side of the street because he couldn't find the address. Scandalous that delivery vehicles are not equipped with GPS in 2015!!! Unfortunately, this problem is common for all deliveries. Goods: Great! Customer service: Excellent!!! I contacted customer service to cancel the order of an item. Email interaction very effective, refund very quick. Bravo! Overall very satisfied. I highly recommend your site
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Rating: 4 out of 5
Very satisfied on all three points.
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Rating: 4 out of 5
Nothing to report.
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Rating: 3 out of 5
Poor delivery but very nice product.
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Rating: 5 out of 5
Perfect, speed and efficiency are the two words that characterize this order!
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Rating: 5 out of 5
Perfect, ordered one afternoon delivered the next day I have never seen that..
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Rating: 5 out of 5
5/5.
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Rating: 5 out of 5
Very fast shipping. Thank you.
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Rating: 5 out of 5
Easy site for placing orders.
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Rating: 5 out of 5
Fast delivery.
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Rating: 3 out of 5
Delivery postponed at the last moment Unpleasant delivery person, had to insist for him to bring the package up, my wife being alone at home and living on the 7th floor. The delivery person did not take care of the packages, banging them repeatedly in the stairs, some boxes arriving damaged.
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Rating: 5 out of 5
Ordered at 2:00 PM available in store at 4:00 PM Super.
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Rating: 5 out of 5
Thank you it was easy and quick.
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Rating: 3 out of 5
The lamp did not work when it was fixed to the wall. After numerous tests and after dismantling the tube I found a small LED plug that was not connected to the LED strip. Once connected and the strip reinserted into the tube and the capsule reattached it worked.
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Rating: 5 out of 5
Very good quality. Very good service.
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Rating: 3 out of 5
Impeccable products. Customer service OK in the store. Only downside: I had requested pickup in store and planned to go there on a Saturday morning (normally open). The store was closed without me being notified. I left my problem on the voicemail the same day to find a solution that suited me, and I was never contacted back. Impactful for me, as the opening hours are quite restrictive during the week.
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Rating: 5 out of 5
Delivery within the scheduled time, product compliant and in good condition. When it's well managed, the internet is good.
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