Cimaises-et-plus consistently delivers quickly and reliably, with many reviews noting fast delivery, trackable shipments, and orders arriving on time or within a week, often with even quick mailbox delivery and careful packaging. Customers highlight specific product strengths such as well-packaged items, materials described as very good, lightweight and practical rails, and ease of installation that lets users hang paintings promptly. The store’s service and responsiveness are praised, including polite, professional handling of exchanges or replacements and helpful phone or email support that resolves issues efficiently. Overall, customers repeatedly mention dependable delivery, solid product quality, and attentive customer service as key strengths.
The DPD delivery service did not respect the chosen time slot, I waited all day in vain, no phone call, no email, I thus lost a day of work. The next day was fine. I had to deal with a DPD delivery person who was trying to make up for the previous day's issues. He explained to me that his company relied on subcontractors who were doing anything. Regarding CIMAISES, they are really top-notch, very serious, the material is of quality and aesthetic.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/07/2019
The order was picked up in-store and part of the items were missing (screw-on clips) requiring another trip to the store to collect them.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/07/2019
Hello, small problem with the delivery, but the customer service was great to make up for it.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/06/2019
The order and delivery went very well.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/06/2019
Perfect packaging, compliant product, fast delivery. A downside for UPS, had to register on their site to change the delivery date.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/05/2019
Impossible to find which product to buy to clean the glue! White spirit? Acetone? Something else??? It's essential... Anyway, it holds because the glue is very strong. But I had it all over my hands...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/05/2019
Fast and compliant.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/04/2019
Very satisfied with the responses from Cimaises-et-plus to prepare my order. For the delivery, everything was OK. But I am very disappointed with the quality of the merchandise compared to the price - high - Regarding the lighting, I really thought it would be different, less ordinary, and more decorative. The photo on the site led me to believe that!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/04/2019
4.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/04/2019
Delivery in 48 hours, just the price not the delay.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/04/2019
DPD delivery like Colissimo and the Post: ring once and run away! Had to reschedule a visit while we were present!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/04/2019
Product conforms to the description.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/04/2019
I am very happy with your product, they are very pretty, easy to cut, easy to glue, however delivery was very expensive. The same product (baseboards) ordered in Germany, delivered by the same carrier, free delivery from 60EUR.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/04/2019
Good material but delivery costs are way too high.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/04/2019
The product perfectly matches what I was looking for. It is discreet, practical, and easy to install. The only downside: the rail arrived slightly bent!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/03/2019
Great product, discreet and works well. We wanted sliding wires/hooks to take down our painting, slide the hooks, and use the wall as a projection screen: it works well! Only downside: a lot of videos and help for hanging the system with screws but no guidance for doing it with glue.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/03/2019
A super fast delivery, and material that meets expectations. For the MJC where I work, it was perfect and just in time to properly host our monthly exhibition.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/03/2019
Fast delivery. Material delivered intact despite a hole in the box. A slight delay in processing an error in my delivery address: I contacted the delivery company myself to resolve the issue as quickly as possible. Nevertheless, everything was fast, transparent with Cimaises and the price, impeccable!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/03/2019
Very efficient delivery!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/03/2019
Misleading delivery time!!! Paid for 24 or 48 H delivery after 10 days.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/03/2019
Not the maximum for delivery because we received a text at 6:00 PM and the delivery was made at 2:30 PM the same day.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/02/2019
Hello, I received some rail cables but they are nylon and not iron. Could you please check if there was an error in the preparation of the package? I didn't have time to return my order. Thank you.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/02/2019
All top.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/02/2019
Delivery ok Goods OK Customer service not used.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/02/2019
The only hitch is that my magnets do not work with the metal rod.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/02/2019
Thank you very much.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/02/2019
The DPD delivery person was very unpleasant. He handed me the package in the street (refusing to come up to my apartment) and did not want to take the time for me to check the contents. I almost had to force him to do so.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/02/2019
A first delivery person claimed not to find the house even though precise information had been given. This same information allowed the second delivery person to deliver to us without any problem, but 4 days later.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/02/2019
Nothing to report, correct and fast service.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 01/02/2019
Still nothing received.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/01/2019
On Saturday morning I received a message saying that 'today' the package would arrive' - I almost stayed home all day but in any case, no one came. On Monday I received the same message and then the carrier notified me 5 minutes before his arrival. It's a painful system, it would be better to leave the package in a parcel relay.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/01/2019
Very good. Fast delivery. Products conform to the order. I recommend.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/01/2019
Very nice wall lamp, fast delivery.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/01/2019
Easy setup. Delivery conditions not in accordance with those announced on the site. Because not notified of a time slot, the delivery person showed up unexpectedly in the late afternoon... Otherwise, the material conforms to what was ordered. We have not installed it yet, so no opinion on the ease of installation.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/01/2019
One product was missing during delivery but it was sent back to us by post very quickly. Very good customer service and products conform to our expectations. I recommend this site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/01/2019
Delay of 2 days longer than announced but good products.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 19/01/2019
Total dissatisfaction: I have been waiting for my order for 2 weeks now and my project is delayed. If you are in a hurry, I absolutely do not recommend. And I won't even mention customer service because if I hadn't alerted them about the delivery problem, I wouldn't have any news.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/01/2019
Very good follow-up and products that meet my expectations.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/01/2019
Very satisfied with the staff's response to an issue on the site regarding delivery fees, it was resolved within the hour and I could place my order. Product met my expectations. However, the delivery time was not respected, the site says 24h/48h, that is not the case, there was a little more waiting + 2 days.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/12/2018
We are satisfied with the products and the result obtained. The only downside is that 1 pack of 5 hooks is missing from the delivery and one of the perlon wires is incomplete (missing plastic piece to insert into the rail). We will be fully satisfied if these elements could be added to our next order. Indeed, we need wires and hooks. Thank you for this correction.
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