Customer reviews of Cimaises-et-plus

Trust Attestation
9,2 /10
Overall rating: 9,2 out of 10
Based on 4 086 published reviews
5 3 021 74% 4 706 17% 3 219 5% 2 62 2% 1 78 2%

Summary of reviews

Cimaises-et-plus consistently delivers quickly and reliably, with many reviews noting fast delivery, trackable shipments, and orders arriving on time or within a week, often with even quick mailbox delivery and careful packaging. Customers highlight specific product strengths such as well-packaged items, materials described as very good, lightweight and practical rails, and ease of installation that lets users hang paintings promptly. The store’s service and responsiveness are praised, including polite, professional handling of exchanges or replacements and helpful phone or email support that resolves issues efficiently. Overall, customers repeatedly mention dependable delivery, solid product quality, and attentive customer service as key strengths.

Reviews 1, 3 and 4 stars

Reset filters
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/08/2017
Is it really worth having to read three pages of conditions just to give you an opinion?
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/08/2017
Everything was perfectly in accordance with the order. Only the delivery faced difficulties due to the lack of seriousness of the carrier, who was quick to announce their arrival but unable to keep their commitment and much less prompt in notifying the buyer, who had to wait several times in vain for their arrival. The customer service should undoubtedly be more demanding towards its operator by not fully paying for such a degraded and approximate service.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/07/2017
One day delay compared to the initially announced delivery date. Product very easy to assemble and meets expectations.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/07/2017
Still haven't received my package.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/07/2017
No email for the day and date of delivery. Order delivered directly to the complementary location, information obtained after calling Cimaises & delivery email received 6 days after delivery.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/07/2017
Products conforming and delivered on time.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/07/2017
Fast delivery and careful packaging and well protected.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/06/2017
Product conforms and easy to set up.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/07/2017
The company is responsive. The products are almost in line with our expectations; the only downside is that the 230/12 transformer is provided without connection! However, GLS really struggles to deliver 2-meter rails...
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/07/2017
Goods conform to the description. Fast delivery despite a small stock shortage. Perfect service, well-packaged goods. To be recommended.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/06/2017
Very fast shipping, products received conforming and easy to use. I am very satisfied with my order.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/06/2017
Perfect! The rosette beautifies our room!
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/06/2017
Excellent material. Delivery delay due to the carrier.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/05/2017
Perfect purchase and delivery process.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/06/2017
Quality of the material and very correct delivery.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/06/2017
In the store, the welcome is a bit cold and lacks advice.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/06/2017
While I was present at home on the day and at the time announced by the delivery company, I had to go pick up my order in a neighboring town. As for the items, everything is perfect, thank you very much.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/05/2017
Very good.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/05/2017
Order shipped instead of being made available in the store, but arrived on time nonetheless... Quality products.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/05/2017
This is an item I use regularly, I am a creator of driftwood, I create lighting and I am fully satisfied with this product.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/05/2017
Very satisfied with the entire order, availability, and delivery.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 01/05/2017
TWO SPLIT CORNICHES.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/04/2017
The cardboard upon delivery was all torn and the baseboards damaged. I had to refuse the package, knowing that the installation was scheduled for the following weekend, and the time for a re-delivery took an additional week and a half.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/04/2017
So far it holds, great!!
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/04/2017
Very good for hanging several pictures. Very easy to install.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/04/2017
The products are great. However, the shipping costs are exorbitant.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/04/2017
Good quality products and easy to implement (even at the ceiling/wall junction with a drill equipped with a long bit and a cardboard to protect the ceiling during screwing). Obviously, half of the wires and hooks from the 10m kit were missing, but the supplement was sent to me very quickly (received the day after). Also note an exemplary delivery.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/04/2017
The delivery by GLS is catastrophic, not on the right day and they do as they please despite the extra charge and despite unanswered calls on their premium line.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/04/2017
Very discreet product and easy to set up. Fast delivery but 2 rails were missing, customer service quickly rectified it.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/02/2017
Fast delivery, and well packaged.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/02/2017
Excellent.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/02/2017
Too bad you can't deliver 3m rails. Excellent service and product overall.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/02/2017
Fast delivery and accommodating delivery person. Good quality frieze that meets our expectations.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/02/2017
Good product, fast delivery (just missing one product which was sent later).
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/02/2017
Excellent level of service and quality from Cimaise and +. Impeccable products and packaging. However, GLS is, as usual, unable to set a more precise delivery appointment than between 8am and 8pm. If that's an appointment... The 'flex delivery service' is therefore an unnecessary extra cost for a non-existent additional service..
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/02/2017
Very fast delivery, well packaged but disappointed by the description of certain products not giving the color disappointed by the lighting of the spots but it comes from the manufacturer and not from cimaises and more.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/02/2017
I am very happy with the delivered material. Everything corresponds perfectly to the description given on the site. A small issue with the delivery: I had requested to change the delivery day but this was not communicated to the delivery person. (It was a bit complicated to retrieve the package.) .
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/02/2017
Good product, thank you, see you soon.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/02/2017
Very very fast.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/01/2017
Customer service is attentive, and they call back if there's an error in the order. Satisfied, thank you.
Translated reviews
We use cookies for audience measurement and improving user experience.