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Rating: 4 out of 5
Remember to take more fixing clips than indicated to ensure sturdiness. Otherwise, nothing to say. Fast delivery and everything is good.
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Customer reviews of Cimaises-et-plus
Trust Attestation
9,2
/10
Overall rating: 9,2 out of 10
Based on 4 086 published reviews
Summary of reviews
Cimaises-et-plus consistently delivers quickly and reliably, with many reviews noting fast delivery, trackable shipments, and orders arriving on time or within a week, often with even quick mailbox delivery and careful packaging. Customers highlight specific product strengths such as well-packaged items, materials described as very good, lightweight and practical rails, and ease of installation that lets users hang paintings promptly. The store’s service and responsiveness are praised, including polite, professional handling of exchanges or replacements and helpful phone or email support that resolves issues efficiently. Overall, customers repeatedly mention dependable delivery, solid product quality, and attentive customer service as key strengths.
Reviews 1, 3 and 4 stars
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Rating: 4 out of 5
Professional work, very serious, goods arrived in good condition, delivery time respected, nothing to say.
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Rating: 3 out of 5
Very nice product, fine and discreet. Easy to install.
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Rating: 4 out of 5
Very satisfied.
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Rating: 4 out of 5
Product conforms to our expectations. Problem with one of the wall lamps a few hours after use. Immediate replacement by customer service. Very efficient.
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Rating: 4 out of 5
Well, nothing else to say.
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Rating: 3 out of 5
Very correct material except for the white of the rail which is not white enough.
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Rating: 4 out of 5
Good site with the possibility to contact by phone for informed advice. Quality products, delivered in good packaging and on time.
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Rating: 3 out of 5
The delivery is too slow. I had to stop the work to be restocked despite a message in the order.
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Rating: 3 out of 5
While I am satisfied with the services of the company Cimaises-et-plus, I cannot say the same about the carrier GLS. Deadlines not respected, phone scam with pricing, delivery without information, handed over to neighbors without notice, no signed receipt, etc. If cimaises-et-plus wants to keep customers, it would do well to change delivery service.
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Rating: 4 out of 5
Just installed. The paintings are not yet hung. It seems practical and simple at first glance.
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Rating: 4 out of 5
Nothing to say. Fast delivery. Products conform to my order.
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Rating: 4 out of 5
3.
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Rating: 4 out of 5
Fast delivery.
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Rating: 4 out of 5
Fast order and close service.
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Rating: 3 out of 5
I did not deal with customer service.
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Rating: 4 out of 5
A picture rail in poor condition in the pack of 5 pieces.
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Rating: 4 out of 5
Spot can be illuminating.
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Rating: 4 out of 5
Fast delivery, serious packaging. We were absent for the delivery, the package was left at Weldom and a notice was left in our mailbox which also offered a passage on another date.
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Rating: 4 out of 5
Site to recommend.
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Rating: 3 out of 5
Delivery time correct. The delivery partially corresponds to my online order. I had to go to the store at my expense to exchange the parts that did not match (color).
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Rating: 3 out of 5
Long delay to receive the items and unexpected closure of the store on the first Saturday when I could pick up my order!
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Rating: 3 out of 5
Package sent in 2 parts due to packaging error. No assembly issues.
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Rating: 4 out of 5
Fast delivery.
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Rating: 4 out of 5
Very satisfactory, no issues.
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Rating: 1 out of 5
I am still waiting for the ordered products!
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Rating: 3 out of 5
I had ordered a fixing pack (screws and plugs) that I did not receive. The screws delivered with the rail did not fit into the pre-drilled holes!! Fortunately, I was able to tinker with the whole thing to make it work, but I find that the quality of the material leaves something to be desired.
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Rating: 4 out of 5
Product conforms to the description.
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Rating: 4 out of 5
Product matching the description. Very good quality. Used to fix PVC pictures (50x70cm) weighing about 800 g, 2 hooks per picture. Delivery costs a bit high, customer service not evaluated.
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Rating: 4 out of 5
Faithful to the description but a bit expensive...
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Rating: 4 out of 5
An accessible and attentive customer service. Our delivery times were extremely tight. And yet CIMAISE ET PLUS did what was necessary for us to receive our products on time. Thank you for your presence and responsiveness.
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Rating: 4 out of 5
Everything is impeccable!
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Rating: 3 out of 5
The documentation for assembly was missing.
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Rating: 4 out of 5
Excellent responsiveness and customer care. I recommend!
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Rating: 4 out of 5
Stabilizers for the board ordered, replaced upon delivery with unusable rail angles in my case.
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Rating: 4 out of 5
I understood that the picture rails and hooks to hang the perlon wires were all on the system allowing to fix or remove the hooks on a rail already closed: "Pack of 5 Rail Slider hooks for showcase rail (Code: AC94201); to be fixed under a closed rail of type Top-Rail, Techni-Top, Click or Click-Pro" _ however, once the rail is closed, the hooks can no longer be removed or added. Please modify or clarify this on your site.
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Rating: 4 out of 5
Very good, delivery within very short deadlines. I had to battle with the delivery person to be able to check the package upon delivery. It is essential to order the screws that go with it so that the screw head fits completely into the fixing clips, otherwise assembly is almost impossible. Very good customer service, I was able to order the screws after a phone call: the minimum order online did not allow it.
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Rating: 1 out of 5
I still have not received the entirety of my first order, I am missing foam wedges!
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Rating: 3 out of 5
Fast and careful delivery, too bad the delivery day is not defined... good quality goods that correspond with what is on the site customer service, not contacted.
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Rating: 4 out of 5
Nothing to report. See comment below P.
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