Cimaises-et-plus consistently delivers quickly and reliably, with many reviews noting fast delivery, trackable shipments, and orders arriving on time or within a week, often with even quick mailbox delivery and careful packaging. Customers highlight specific product strengths such as well-packaged items, materials described as very good, lightweight and practical rails, and ease of installation that lets users hang paintings promptly. The store’s service and responsiveness are praised, including polite, professional handling of exchanges or replacements and helpful phone or email support that resolves issues efficiently. Overall, customers repeatedly mention dependable delivery, solid product quality, and attentive customer service as key strengths.
Aside from the delivery which was too long, the 24/48 hours..the product is remarkable (molding), easy to apply, easy to maintain in the future. The result is magnificent. Plan quality tools (miter box, saw, glue, etc... for a quality result. Top-notch, I will order again on this site despite expensive shipping costs. You get nothing without something. THANK YOU to Cimaises and+.
Translated reviews
Response from Cimaises-et-plus
Thank you very much for your comment :) And yes unfortunately shipping costs are unavoidable for packages of 200 cm. Some products are available within 5 working days (and not 24 to 48h), when this is the case we specify it in the product sheet. This was the case for the molding you chose. Looking forward to seeing you again on the site, Have a nice day, Coralie P.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/02/2022
Plan for additional end caps.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/02/2022
Excellent quality product. Arrogant and unaccommodating customer service.
Translated reviews
Response from Cimaises-et-plus
Hello Sir, Thank you for your feedback on the products. Regarding the response provided by customer service, it is in accordance with our return management policy. It was specified that we do not take back glues that are perishable. However, we proposed a solution for which we have not received any feedback from you? Best regards, The Cimaises & Plus sales service
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/01/2022
Delivery ok...but package damaged and delivery person in a hurry..normal he has so much to do..
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/01/2022
Very fast!
Translated reviews
Response from Cimaises-et-plus
Thank you!
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/01/2022
The delivery company that intervenes rarely respects the scheduled day, which was the case for this delivery.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/01/2022
Random Dpd delivery already reported on their site. Packaging of the material very satisfactory.
Translated reviews
Response from Cimaises-et-plus
We apologize for the delivery issue, we take note of it. Thank you for your comment. Have a nice day, Coralie P.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/01/2022
The preparation of the order is still not precise, second time there is an error!
Translated reviews
Response from Cimaises-et-plus
Hello, Thank you for your evaluation and our apologies for the error. We have several new people in our logistics team, we take good note of your feedback on this matter. Have a nice day, Coralie P.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/01/2022
The product is good, well packaged. It remains expensive for my taste but the before-after result quickly makes you forget the price.
Translated reviews
Response from Cimaises-et-plus
Thank you very much for your feedback! We are delighted to learn that you are fully satisfied with the result. Have a nice end of the day, Coralie P.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/01/2022
Spot rail perfectly corresponds to what I was looking for.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/01/2022
Thanks to Cimaises & Plus. Good quality products and well packaged. The only downside, the delivery: they took the package on Monday and delivered it to me on Friday: this is not 24/48h delivery. The package stayed 3 days in Beaune apparently.
Translated reviews
Response from Cimaises-et-plus
Hello, Thank you for your comment :) I see in the package tracking that there was a change of address two days after shipping and a difficulty for the carrier to deliver to you on the 12th, hence the two-day delay indeed. Our apologies for the wait, Best regards, Coralie P.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/01/2022
Received the boxes very damaged but fortunately nothing was damaged inside. I had requested a call to schedule an appointment but that was not done. Very good products. I recommend.
Translated reviews
Response from Cimaises-et-plus
Thank you for your comment and sorry for the delivery problem. I am, however, happy to read that the material arrived intact. For your information, deliveries are scheduled in advance by the carrier who communicates the day and time slot for delivery (morning or afternoon). In case of absence, you can reschedule a visit and choose the day and a time slot (morning or afternoon) but indeed, it is not possible to make an appointment at a specific time. Have a nice day, Coralie P.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/01/2022
Very fast delivery, customer service not contacted.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/12/2021
Very satisfied overall.
Translated reviews
Response from Cimaises-et-plus
Thank you very much!
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 28/12/2021
We have not yet received the order.
Translated reviews
Response from Cimaises-et-plus
Hello, Your package has been at the relay point since 30/12, which is a day and a half after your order, so the delivery did indeed happen on time. I see that you picked up the package yesterday. I assume everything is okay?
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/12/2021
A bit cold on the phone though: I was well advised. Ultra fast delivery Easy to install product and good quality. I will return.
Translated reviews
Response from Cimaises-et-plus
Thank you for your comment. Looking forward to seeing you again on the site :) Have a nice end of the day. Coralie P.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/12/2021
Very good overall.
Translated reviews
Response from Cimaises-et-plus
Thank you!
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/12/2021
Too fragile.
Translated reviews
Response from Cimaises-et-plus
Hello, The CLASSIC rail supports 20 kg per meter. If you need a rail that supports more weight, you have the CLASSIC PLUS RAIL (max 100 kg per meter). Have a nice day, Coralie P.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/11/2021
It's a shame that the frames, the perlon twister wires, and the hooks are sold separately.
Translated reviews
Response from Cimaises-et-plus
Hello, Thank you for your comment. We also offer all-inclusive kits for those who wish. Have a nice day, Coralie P.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/11/2021
Very basic product packaging, thank you.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/11/2021
It's a shame that there is individual packaging for each item that is still plastic!
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/11/2021
The material is compliant. However, the choice of the DPD delivery service is not wise at all. The package was opened, and the delivery person says it's normal with a completely absurd excuse...
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/11/2021
Everything is perfect in terms of service and product. I would have liked a shorter delivery time.
Translated reviews
Response from Cimaises-et-plus
Well received, thank you for your comment!
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/11/2021
Product compliant, delivery postponed due to absence but difficulty in contacting the carrier.
Translated reviews
Response from Cimaises-et-plus
Thank you for your comment & sorry for the difficulty encountered during your delivery. Have a nice day, Coralie P.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/10/2021
Okay.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/10/2021
Very good products and correct delivery, top customer service!
Translated reviews
Response from Cimaises-et-plus
A big thank you for your comment! Have a nice day. Coralie P.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/10/2021
Dpd France does not provide a reference for parcel tracking.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/10/2021
Perfect material.
Translated reviews
Response from Cimaises-et-plus
Thank you for your feedback!
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/10/2021
Telephone reception, service and quality impeccable, delivery time respected: I recommend without restriction.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/10/2021
Delivery is terrible. Anyway, the carrier DPD does what they want.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 07/10/2021
I am waiting for my order.
Translated reviews
Response from Cimaises-et-plus
Hello, After checking, your order is marked as "delivered" on 8/10, which is the day after your order. Please do not hesitate to contact us when you have a delivery issue because at this stage, the package was delivered. I will contact you by email to get more information. Best regards, Coralie P.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/10/2021
Products OK, responsive customer service and good follow-up, especially during a problem with the delivery company (DPD) which poses major issues in Bordeaux.
Translated reviews
Response from Cimaises-et-plus
Thank you for your feedback, we are sorry for the issue you encountered during delivery. At your service. The Cimaises & Plus Team.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/09/2021
There is a real problem when I log into your site. My address is that of another customer. Before each order, I have to correct it. And with each order from the other customer, I imagine they correct it too. I already reported the problem to your customer service a long time ago. Thank you for taking the necessary steps. Best regards.
Translated reviews
Response from Cimaises-et-plus
Hello, The necessary steps were taken this morning by our IT department. Thank you for keeping us informed. Best regards, Coralie P.
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 22/09/2021
It is a bit early to give my opinion because the pediment I ordered arrived broken and for now I have no news on when I will receive another one...
Translated reviews
Response from Cimaises-et-plus
Hello, The replacement pediment was sent yesterday. You will receive it by the end of this week. Our apologies for this delivery problem. For your information, the request for feedback is generated automatically. Have a nice day, Coralie P.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/09/2021
Package in 'bulk' in the truck, but well packaged, so no damage. Good quality product and excellent finish. Small downside, difficult surface to paint.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/09/2021
VERY GOOD.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/09/2021
DPD delivery leaves much to be desired (cancellation of delivery at the last moment without any reason mentioned, this is not the first time...). For the rest, it's perfect.
Translated reviews
Response from Cimaises-et-plus
Thank you for your comment & sorry for the delivery cancellation. We will forward your message to our sales representative at DPD. Have a nice day, Coralie P.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/09/2021
We have already ordered from you, and we recommend because we are very satisfied and we will recommend again later.
Translated reviews
Response from Cimaises-et-plus
Thank you very much for your comment! Looking forward to seeing you again on the site :) Have a nice day, Coralie P.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/09/2021
I have been sourcing from Cimaise and more for a long time: top products, thoughtful advice, attentive customer service. It's really so pleasant. Thank you!
Translated reviews
Response from Cimaises-et-plus
Hello, Thank you for your trust & loyalty :) We are happy to know you are satisfied with our services! Have a nice day, Coralie P.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/09/2021
I had specifically requested a home delivery, paid accordingly, which I had to pick up at a relay point that was not the closest to my home. This provider is deplorable, the delivery people decide and do what they want. Not recommended.
Translated reviews
Response from Cimaises-et-plus
Hello Sir, After two delivery attempts, the package is dropped off at a relay point if it accepts the lengths, which was your case, otherwise it would have been returned to us. There were two attempts on the 14th and 15th of September according to what I see in the tracking, hence the drop-off at the relay point on the 15th of September. We are however sorry for the inconvenience this has caused you. Also note that you can change the scheduled delivery date if it does not suit you (via the link that the carrier sends you at the time of shipment). Finally, the price is the same for a delivery by DPD carrier to home or to a relay point (package of 2 meters long not covered by the Post). Best regards, Coralie P.
We use cookies for audience measurement and improving user experience.
English 
Français 
Español 