Customer reviews of Cimaises-et-plus

9,2 /10

Based on 4 086 published reviews

5 3 021 74% 4 706 17% 3 219 5% 2 62 2% 1 78 2%

Summary of reviews

Cimaises-et-plus consistently delivers quickly and reliably, with many reviews noting fast delivery, trackable shipments, and orders arriving on time or within a week, often with even quick mailbox delivery and careful packaging. Customers highlight specific product strengths such as well-packaged items, materials described as very good, lightweight and practical rails, and ease of installation that lets users hang paintings promptly. The store’s service and responsiveness are praised, including polite, professional handling of exchanges or replacements and helpful phone or email support that resolves issues efficiently. Overall, customers repeatedly mention dependable delivery, solid product quality, and attentive customer service as key strengths.

Reviews 1, 3 and 5 stars

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Acheteur Vérifié

Published on 10/10/2023 à 16h43 following a purchase from 30/09/2023

The product meets my expectations. The company is reachable by phone. They were very responsive. I recommend

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Acheteur Vérifié

Published on 07/10/2023 à 19h20 following a purchase from 27/09/2023

Product price packaging delay perfect!

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Acheteur Vérifié

Published on 04/10/2023 à 20h35 following a purchase from 24/09/2023

very good, fast service

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Acheteur Vérifié

Published on 04/10/2023 à 13h20 following a purchase from 23/09/2023

Fast, efficient, pleasant welcome in the store. Good value for money of the product.

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Acheteur Vérifié

Published on 02/10/2023 à 10h57 following a purchase from 21/09/2023

Very good, impeccable service, careful and attentive. I recommend!

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Acheteur Vérifié

Published on 30/09/2023 à 15h29 following a purchase from 20/09/2023

Very clear site

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Acheteur Vérifié

Published on 29/09/2023 à 19h58 following a purchase from 19/09/2023

clear site, very honest prices, deadlines respected

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Response from Cimaises-et-plus Published on 03/10/2023

Thank you very much :)

Acheteur Vérifié

Published on 28/09/2023 à 22h57 following a purchase from 18/09/2023

good

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Response from Cimaises-et-plus Published on 29/09/2023

Thank you :)

Acheteur Vérifié

Published on 26/09/2023 à 21h01 following a purchase from 13/09/2023

very satisfied

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Response from Cimaises-et-plus Published on 28/09/2023

We thank you for your feedback!

Acheteur Vérifié

Published on 22/09/2023 à 21h03 following a purchase from 11/09/2023

Excellent

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Response from Cimaises-et-plus Published on 25/09/2023

Thank you!

Acheteur Vérifié

Published on 18/09/2023 à 18h56 following a purchase from 06/09/2023

Very satisfied with customer service and in-store pickup ...

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Response from Cimaises-et-plus Published on 19/09/2023

Thank you very much for this feedback!

Acheteur Vérifié

Published on 17/09/2023 à 09h04 following a purchase from 06/09/2023

Quickly delivered and in accordance with the description

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Response from Cimaises-et-plus Published on 18/09/2023

A big thank you!

Acheteur Vérifié

Published on 16/09/2023 à 14h51 following a purchase from 05/09/2023

Good products and fast delivery

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Response from Cimaises-et-plus Published on 18/09/2023

Thank you!

Acheteur Vérifié

Published on 15/09/2023 à 15h48 following a purchase from 05/09/2023

Simple and efficient site, perfect products, excellence in delivery time

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Acheteur Vérifié

Published on 13/09/2023 à 12h13 following a purchase from 29/08/2023

Very good site

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Response from Cimaises-et-plus Published on 18/09/2023

Thank you very much!

Acheteur Vérifié

Published on 13/09/2023 à 09h44 following a purchase from 02/09/2023

Large selection of products and fast delivery.

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Response from Cimaises-et-plus Published on 18/09/2023

Thank you for your comment!

Acheteur Vérifié

Published on 12/09/2023 à 11h45 following a purchase from 01/09/2023

Received almost on time. Order compliant and well packaged, reasonable price. Will do again if needed

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Response from Cimaises-et-plus Published on 12/09/2023

We sincerely thank you for your comment! Have a nice day, Coralie P.

Acheteur Vérifié

Published on 10/09/2023 à 11h16 following a purchase from 30/08/2023

Fast delivery and impeccable product.

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Response from Cimaises-et-plus Published on 12/09/2023

Thank you!

Acheteur Vérifié

Published on 09/09/2023 à 09h22 following a purchase from 29/08/2023

Well packaged product, simple assembly, discreet rail. Very satisfied.
I would have preferred to order certain items individually.

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Response from Cimaises-et-plus Published on 12/09/2023

Thank you for your comment, we take note!

Acheteur Vérifié

Published on 07/09/2023 à 18h38 following a purchase from 28/08/2023

Could they not exist in several shades? White or light gray for example, products conforming to their description.

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Response from Cimaises-et-plus Published on 08/09/2023

Hello Sir, The rails are indeed available in anodized gray and white on the site. Best regards, Coralie P.

Acheteur Vérifié

Published on 05/09/2023 à 16h01 following a purchase from 25/08/2023

very good

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Response from Cimaises-et-plus Published on 06/09/2023

Thank you!

Acheteur Vérifié

Published on 05/09/2023 à 12h00 following a purchase from 25/08/2023

speed of order and delivery, it's great

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Response from Cimaises-et-plus Published on 05/09/2023

A big thank you for your feedback!

Acheteur Vérifié

Published on 03/09/2023 à 00h04 following a purchase from 23/08/2023

Fast delivery and product conforming to the description.
I recommend.

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Response from Cimaises-et-plus Published on 04/09/2023

We sincerely thank you for your comment! Have a nice day, The C&+ Team

Acheteur Vérifié

Published on 02/09/2023 à 14h30 following a purchase from 22/08/2023

fast delivery, careful packaging, perfect!

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Response from Cimaises-et-plus Published on 04/09/2023

Thank you very much!

Acheteur Vérifié

Published on 02/09/2023 à 08h23 following a purchase from 17/08/2023

I have already ordered several times from Cimaises et Plus. Everything is excellent again.

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Response from Cimaises-et-plus Published on 04/09/2023

Thank you for your trust :)

Acheteur Vérifié

Published on 31/08/2023 à 15h22 following a purchase from 21/08/2023

perfect, fast, professional

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Response from Cimaises-et-plus Published on 04/09/2023

Thank you!

Acheteur Vérifié

Published on 25/08/2023 à 11h54 following a purchase from 14/08/2023

Fast and conforming delivery.

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Acheteur Vérifié

Published on 19/08/2023 à 21h41 following a purchase from 08/08/2023

Very good products and careful delivery super fast. Very happy.

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Acheteur Vérifié

Published on 19/08/2023 à 08h37 following a purchase from 08/08/2023

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Acheteur Vérifié

Published on 15/08/2023 à 19h14 following a purchase from 03/08/2023

Delivery of the order was quite fast, but unfortunately it is incomplete, I sent an email to report it, it was taken into account but I have not heard back.

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Response from Cimaises-et-plus Published on 16/08/2023

Hello Sir, After checking, some S-hooks were missing which have been sent by post. I am contacting you by email to verify that you have received them since. Best regards, Coralie P.

Acheteur Vérifié

Published on 15/08/2023 à 13h44 following a purchase from 04/08/2023

Very clear site

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Response from Cimaises-et-plus Published on 16/08/2023

Thank you!

Acheteur Vérifié

Published on 13/08/2023 à 16h00 following a purchase from 03/08/2023

Very professional site: a huge selection, almost everything in stock, very structured and reassuring ordering experience, fast shipping in a well-protected package: I recommend 200%!

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Response from Cimaises-et-plus Published on 16/08/2023

A big thank you! We are happy to know you are fully satisfied :) Best regards, Coralie P.

Acheteur Vérifié

Published on 13/08/2023 à 10h12 following a purchase from 02/08/2023

Good products and good company. Perfect delivery, fast and compliant

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Response from Cimaises-et-plus Published on 16/08/2023

Thank you very much :)

Acheteur Vérifié

Published on 11/08/2023 à 09h40 following a purchase from 15/07/2023

Very good and responsive customer service.

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Response from Cimaises-et-plus Published on 11/08/2023

Thank you very much!

Acheteur Vérifié

Published on 05/08/2023 à 16h10 following a purchase from 25/07/2023

Respect for the delivery time

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Response from Cimaises-et-plus Published on 07/08/2023

Thank you very much for your comment!

Acheteur Vérifié

Published on 05/08/2023 à 16h00 following a purchase from 26/07/2023

Perfect

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Response from Cimaises-et-plus Published on 08/08/2023

Thank you very much!

Acheteur Vérifié

Published on 05/08/2023 à 15h44 following a purchase from 25/07/2023

Well-packaged parcel and very fast delivery.

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Response from Cimaises-et-plus Published on 07/08/2023

Thank you :)

Acheteur Vérifié

Published on 03/08/2023 à 22h44 following a purchase from 19/07/2023

A very good customer service and quality products.

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Response from Cimaises-et-plus Published on 04/08/2023

Thank you very much for your comment!

Acheteur Vérifié

Published on 01/08/2023 à 16h01 following a purchase from 22/07/2023

I had already ordered picture rails and perlon threads which I was satisfied with and to complete, I ordered perlon thread again to hang some additional small frames. Easy ordering and quick receipt.

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Response from Cimaises-et-plus Published on 02/08/2023

A big thank you for your comment!

Acheteur Vérifié

Published on 26/07/2023 à 16h18 following a purchase from 14/07/2023

Cables and different types of quality picture hooks conforming to what I expected. However, the seller does not respect the commitments made on the site, justifying the delay by a surge of orders during the discount/sale period which did not allow them to proceed with the shipment according to their commitment.

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Response from Cimaises-et-plus Published on 27/07/2023

Hello Madam, Thank you for your feedback. After verification, the order was placed on Friday, July 14, and therefore processed the next working day, which is Monday, July 17. It indeed left with a day's delay (on Tuesday, July 18) and was delivered to the pickup point on July 20. We are sorry if this day's delay in processing your order has been detrimental to you; it is a completely exceptional situation. Counting on your understanding. Best regards, Coralie P.