Cimaises-et-plus consistently delivers quickly and reliably, with many reviews noting fast delivery, trackable shipments, and orders arriving on time or within a week, often with even quick mailbox delivery and careful packaging. Customers highlight specific product strengths such as well-packaged items, materials described as very good, lightweight and practical rails, and ease of installation that lets users hang paintings promptly. The store’s service and responsiveness are praised, including polite, professional handling of exchanges or replacements and helpful phone or email support that resolves issues efficiently. Overall, customers repeatedly mention dependable delivery, solid product quality, and attentive customer service as key strengths.
A first delivery person claimed not to find the house even though precise information had been given. This same information allowed the second delivery person to deliver to us without any problem, but 4 days later.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/02/2019
Nothing to report, correct and fast service.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 01/02/2019
Still nothing received.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/01/2019
Easy setup. Delivery conditions not in accordance with those announced on the site. Because not notified of a time slot, the delivery person showed up unexpectedly in the late afternoon... Otherwise, the material conforms to what was ordered. We have not installed it yet, so no opinion on the ease of installation.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 19/01/2019
Total dissatisfaction: I have been waiting for my order for 2 weeks now and my project is delayed. If you are in a hurry, I absolutely do not recommend. And I won't even mention customer service because if I hadn't alerted them about the delivery problem, I wouldn't have any news.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/12/2018
We are satisfied with the products and the result obtained. The only downside is that 1 pack of 5 hooks is missing from the delivery and one of the perlon wires is incomplete (missing plastic piece to insert into the rail). We will be fully satisfied if these elements could be added to our next order. Indeed, we need wires and hooks. Thank you for this correction.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/12/2018
Product 100% compliant. Efficient packaging for transport. Package delivered on the third attempt; the first two were not made.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/12/2018
Delivery problem. Expected delay, 24 to 48 hours, in reality 10 days. Thank you DPD. However, the young woman who delivered to me is really professional and friendly, unlike the person who was in charge of the Albi office. Best regards.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/11/2018
Hello, what a pity there is no manual included with the package... and the amount of glue is disproportionate to the surface to be glued. Otherwise, good packaging and fast delivery.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/11/2018
The internal packing of the detail packages for the cornices is deficient. The side reinforcements for the detail packages are not ensured as on the standard package of 24 cornices, which caused the loss of the contents of a package of 12 cornices. I had warned about the quality and the little respect of the delivery people for the packages they transport in Val d'Oise during the order.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/11/2018
Unreliable delivery service!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/11/2018
Package sent on November 6, delivered on November 12??
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/09/2018
Hello, the delivery date was not respected, which is a shame because when it's for a residence under construction in the province, it poses organizational issues for receiving the package difficult to transport from Paris.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/09/2018
Usual delivery problem: carriers, despite GPS, no longer bother to look for an address = delivery delay of one day while someone was there to receive the material. After what a path of thorns to be able to reschedule the delivery without having had communication of the tracking number.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/09/2018
The photos are very enticing. They do not correspond at all to the delivered product.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 14/07/2018
I ordered 5 Twister steel cables 150 cm .. and I received 5 nylon cables!!! I didn't check if it was the same price... but in any case, the delivery does not match my order.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/06/2018
The delivery costs are too high for small orders. Packages of 20 Eur for only 2 attachment packets.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/06/2018
The delivery is a disaster! Too bad.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 02/06/2018
Hello, due to the incompetence of your courier - DPD, two weeks after making my purchase, I still have not received my order following 3 appointments. Best regards, so very NEGATIVE delivery and consequently I do not have my order which I think I will cancel.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/05/2018
The screws are too big and fit poorly into the rail holes.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/05/2018
Problem with information about closing days. The mobile version of the website did not indicate the exceptional closing days as well as the confirmation email and the answering machine... Details are important. For the rest, the ordered products are very good and the team is charming and competent.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/05/2018
Hello, I still have not received my delivery since 09/05 and have no information!!! Best regards.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/05/2018
My only problem was the delivery by DPD. DPD indicated a delivery time slot, but nothing happened. In the evening, having checked the tracking, I saw that the package could not be delivered. (I had stayed home all day waiting) Rescheduling for the next day, but same result: could not be delivered... As I had to be absent, I requested delivery to a pickup point. That finally worked. As for the product, although I haven't installed it yet, it corresponds to my expectations.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/05/2018
The delivery people are just very little concerned and it's a shame... 4 scheduling attempts to manage to deliver, they always lacked something... especially the desire to do well.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 19/04/2018
I highly recommend this company.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/03/2018
The cornices were not available in the store.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/03/2018
Very good product shipped quickly, their carrier DPD leaves something to be desired.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/03/2018
The picture rails were bent in the packaging box.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/02/2018
The picture rails themselves are very good, but the plugs are absolutely not suitable for a hollow wall. According to the customer service I contacted, they can be used for both types of walls. In reality, this is not the case. Our installation is currently halted because we need to buy other plugs for hollow walls.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/02/2018
Haven't tested the delivery. Quality material.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 04/02/2018
I did not receive my order of 83€ due to the use of a disastrous carrier that lies about delivery times and has a system full of bugs.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 23/01/2018
I still haven't received!!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/01/2018
Sorry but still haven't received the goods, no news, the site says pending. It's too long.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/01/2018
Terrible delivery. Package arrived torn and open. Unreliable carrier sent me messages for 3 days saying he would deliver on the same day...!!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/01/2018
Very poor delivery service. Deliveries not made despite confirmations. Customer forgotten and delivery only after multiple reminders.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/12/2017
I did not receive the order, the carrier returned it to the sender!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/12/2017
The material is as per the order, the customer service is professional, however the carrier DPD is 'useless' it offers an appointment... and comes the day before simply leaving the package in front of my door the next day after the missed appointment I had to search for the package by asking the neighbors who had put it away to avoid theft, I expressed my dissatisfaction to DPD... without response, in short, a carrier to avoid.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/12/2017
As per the photos. Small rail.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/10/2017
Products delivered OK, but major issues with delivery by GLS. Delivery option chosen: appointment scheduling. The result is as follows: - delivery time slot when scheduling an appointment: 8 AM - 6 PM with no possibility of reduction. Error on the delivery date compared to the contracted date - GLS customer service number overpriced and waiting time before response: 15€ useless phone call. It was ultimately the customer service of cimaises&+ that managed to deliver to me on the right date.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/11/2017
Excellent quality product and easy to install and use. The packaging, however, leaves much to be desired (lack of protection inside the box), the rail was bent during transport, I had to carefully straighten it without restoring it to a completely new state...
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