Cimaises-et-plus consistently delivers quickly and reliably, with many reviews noting fast delivery, trackable shipments, and orders arriving on time or within a week, often with even quick mailbox delivery and careful packaging. Customers highlight specific product strengths such as well-packaged items, materials described as very good, lightweight and practical rails, and ease of installation that lets users hang paintings promptly. The store’s service and responsiveness are praised, including polite, professional handling of exchanges or replacements and helpful phone or email support that resolves issues efficiently. Overall, customers repeatedly mention dependable delivery, solid product quality, and attentive customer service as key strengths.
No problem except for the color of some rods not specified in the brief description.
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Response from Cimaises-et-plus
Hello, Thank you for this constructive feedback. We will check this.
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Alain R.
Rating: 4 out of 5
following a purchase from 05/01/2025
The site is quite intuitive for finding the items to order. The prices are correct. However, the choice of carrier, DPD, is not efficient because twice the delivery person did not show up, even though I was present. I had to go to a relay point to pick up the goods.
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Response from Cimaises-et-plus
Thank you for your feedback. First of all, we are sorry for the delivery difficulties encountered and the delivery of the package to a relay point. This is not a common practice, but in any case, it is not normal if you were at home. The DPD delivery person is required to make a first delivery, and it is only in case of absence during this first visit that they can decide to put the package in a relay point. DPD is a relatively economical solution for the customer given the 'atypical' sizes of our packages (large lengths). We do not rule out the possibility of offering a carrier with a more complete service for the customer (with appointment times in particular). Again, our apologies for this inconvenience, Best regards, Coralie P.
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Pascal G.
Rating: 5 out of 5
following a purchase from 04/01/2025
Delivered on time and well protected for transport
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Philippe B.
Rating: 4 out of 5
following a purchase from 10/01/2025
Overall good, even if the search is not intuitive enough in my opinion.
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Response from Cimaises-et-plus
Thank you for this feedback.
L
Loïc P.
Rating: 5 out of 5
following a purchase from 08/01/2025
Too many kits and not enough possible compositions
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Response from Cimaises-et-plus
Hello, Thank you for this feedback. We offer hanging kits (rails, hangers & hooks) to facilitate the ordering process for those who wish. However, all items are sold individually in the rails tab (under the rails box). You will find all ranges of rails (wall or ceiling mounting) just below the rails box tab (after clicking on 'rails' in the menu) or by clicking on the image on the homepage titled 'Rail for painting'. Best regards, Coralie P.
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Eric J.
Rating: 5 out of 5
following a purchase from 05/01/2025
Clear and effective
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Response from Cimaises-et-plus
A big thank you for your comment!
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Florent L.
Rating: 5 out of 5
following a purchase from 03/01/2025
Products conforming and well packaged. Relatively easy to install. I recommend.
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Response from Cimaises-et-plus
Thank you very much for your comment!
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Alain P.
Rating: 4 out of 5
following a purchase from 30/12/2024
A few small issues with validating the bank transaction, clarified by contact. A courteous, efficient service, and fast delivery.
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Daniel L.
Rating: 5 out of 5
following a purchase from 21/12/2024
No issues, just a small downside with the delivery, but the snow may be to blame.
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Response from Cimaises-et-plus
Message well received. Thank you for your comment!
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Marie B.
Rating: 5 out of 5
following a purchase from 07/12/2024
However, product protection is very light regarding bubble wrap.
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Margret S.
Rating: 5 out of 5
following a purchase from 07/12/2024
Everything perfect
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Colette D.
Rating: 5 out of 5
following a purchase from 07/12/2024
Very solid
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Response from Cimaises-et-plus
Thank you!
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Nicolas G.
Rating: 5 out of 5
following a purchase from 02/12/2024
Knowing the Orac Decor brand for almost thirty years and Paulmann in LED lighting and needing picture rails with indirect lighting, I searched the internet and your site met my expectations, I did not hesitate...
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Response from Cimaises-et-plus
Thank you very much for this feedback, we are delighted :) Have a nice day, Coralie P.
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Gilles W.
Rating: 5 out of 5
following a purchase from 05/12/2024
Fast delivery.
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Response from Cimaises-et-plus
Thank you!
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Olivier P.
Rating: 5 out of 5
following a purchase from 30/11/2024
Perfect product, careful packaging
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Response from Cimaises-et-plus
A big thank you for your feedback!
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Nathalie P.
Rating: 5 out of 5
following a purchase from 27/11/2024
Very good site! Product conforms to the description, well packaged. Fast delivery
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Response from Cimaises-et-plus
We sincerely thank you for your comment! Have a nice day, Coralie P.
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Patrice L.
Rating: 5 out of 5
following a purchase from 27/11/2024
Fast delivery.
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Response from Cimaises-et-plus
Thank you for your comment!
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Samuel B.
Rating: 5 out of 5
following a purchase from 27/11/2024
Fast delivery, good quality product
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Response from Cimaises-et-plus
Thank you for this feedback!
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Emmanuelle C.
Rating: 5 out of 5
following a purchase from 24/11/2024
No issues with the purchase and delivery.
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Response from Cimaises-et-plus
Thank you for this feedback!
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Jean Paul R.
Rating: 5 out of 5
following a purchase from 20/11/2024
Product conforms, delivery on time
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Response from Cimaises-et-plus
Thank you for your feedback!
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Nathalie D.
Rating: 5 out of 5
following a purchase from 18/11/2024
Very professional, fast shipping.
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Response from Cimaises-et-plus
Thank you very much!
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Brigitte B.
Rating: 5 out of 5
following a purchase from 15/11/2024
Very good company, delivery and after-sales service perfect
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Response from Cimaises-et-plus
We sincerely thank you for the recommendation & are delighted to know you are satisfied!
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Jean Francois R.
Rating: 5 out of 5
following a purchase from 20/11/2024
Quick and easy order
Delivery without worry
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Response from Cimaises-et-plus
Thank you very much for your comment!
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Pierre D.
Rating: 5 out of 5
following a purchase from 14/11/2024
Impeccable delivery
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Response from Cimaises-et-plus
Thank you!
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Philippe D.
Rating: 5 out of 5
following a purchase from 18/11/2024
Fast delivery and very well packaged.
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Response from Cimaises-et-plus
Thank you!
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Cathy G.
Rating: 5 out of 5
following a purchase from 18/11/2024
Always satisfied with my orders quality and speed thank you
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Response from Cimaises-et-plus
We sincerely thank you for your comment :) We are happy to learn that our services meet your expectations! Have a nice day, Coralie P.
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Laure N.
Rating: 5 out of 5
following a purchase from 13/11/2024
Very reliable and serious site
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Response from Cimaises-et-plus
A big thank you for your comment!
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Eric D.
Rating: 4 out of 5
following a purchase from 12/11/2024
Thank you
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Response from Cimaises-et-plus
Thank you!
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Pascal M.
Rating: 5 out of 5
following a purchase from 06/11/2024
Very fast delivery and top products!
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Response from Cimaises-et-plus
A big thank you for your comment!
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Patrick D.
Rating: 5 out of 5
following a purchase from 02/11/2024
Already several uses and orders... so very good for me, nothing to say. Seems to be a specialist in 'hanging'....!
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Response from Cimaises-et-plus
Thank you very much for your feedback and your loyalty! Have a nice day, Coralie P.
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Christian L.
Rating: 5 out of 5
following a purchase from 03/11/2024
Easy quick
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Response from Cimaises-et-plus
Thank you!
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Anne Catherine K.
Rating: 4 out of 5
following a purchase from 31/10/2024
8/10 good and practical
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Response from Cimaises-et-plus
Thank you!
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Sebastien M.
Rating: 5 out of 5
following a purchase from 04/11/2024
The products are of good quality and the delivery went very well. The carrier is careful despite the length of the package (2 m).
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Michel B.
Rating: 5 out of 5
following a purchase from 30/10/2024
The site is convenient to use and the product descriptions are very clear.
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Eric D.
Rating: 5 out of 5
following a purchase from 31/10/2024
Reasonable prices, fast service and attentive customer service. I recommend without hesitation.
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Frédéric L.
Rating: 5 out of 5
following a purchase from 16/10/2024
Fast and efficient shipping. The hotline was very good too and provided us with good advice.
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Response from Cimaises-et-plus
Thank you for your feedback! We are happy to know you are satisfied. Have a nice day, Coralie P.
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Giuseppe F.
Rating: 5 out of 5
following a purchase from 27/10/2024
Easy to navigate and a very complete choice of products and solutions.
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Response from Cimaises-et-plus
A big thank you for your comment!
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