Cimaises-et-plus consistently delivers quickly and reliably, with many reviews noting fast delivery, trackable shipments, and orders arriving on time or within a week, often with even quick mailbox delivery and careful packaging. Customers highlight specific product strengths such as well-packaged items, materials described as very good, lightweight and practical rails, and ease of installation that lets users hang paintings promptly. The store’s service and responsiveness are praised, including polite, professional handling of exchanges or replacements and helpful phone or email support that resolves issues efficiently. Overall, customers repeatedly mention dependable delivery, solid product quality, and attentive customer service as key strengths.
Impeccable product! The delivery was fast, but the delivery person should avoid letting the customer see the contents of their load and prepare their package beforehand. There is reason to be concerned otherwise.
Translated reviews
Response from Cimaises-et-plus
Hello, Thank you very much for your comment! Have a nice day, Coralie P.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/07/2022
In accordance with the order, the baseboards are really very beautiful.
Translated reviews
Response from Cimaises-et-plus
Thank you!
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/07/2022
The picture rails were narrower than expected and the hanging systems were reduced in number. Otherwise, the delivery system was very efficient.
Translated reviews
Response from Cimaises-et-plus
Hello, The dimensions of the CLASSIC PLUS rail are specified on the product sheet and you can download the technical sheet with the dimensions. Furthermore, you ordered 20 rods and 30 hooks, I do not understand your remark about the fact that the hanging systems are reduced in number. Don't hesitate to tell us more by email. Have a nice day, Coralie P.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/07/2022
Okay.
Translated reviews
Response from Cimaises-et-plus
Thank you!
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/07/2022
Very positive purchase! I will recommend the sequel on this serious site! But if in the Loire, DPD carrier without respect.
Translated reviews
Response from Cimaises-et-plus
Thank you for your feedback :) We are sorry to learn that you had to deal with a delivery person who is not serious. Don't hesitate to tell us more so that we can pass the information on to the carrier. Have a nice day, Coralie P.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/06/2022
The picture rails took a long time to be delivered, apparently due to a manufacturing problem. But both products, picture rails and decofix glue are perfect. The customer service is courteous and precise. Thank you.
Translated reviews
Response from Cimaises-et-plus
Thank you madam for this feedback! Have a nice day.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/06/2022
Thank you for the customer service. Fast delivery and good listening. I recommend. See you soon.
Translated reviews
Response from Cimaises-et-plus
Thank you very much!
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/06/2022
Fast service, products meet my expectations. I recommend!
Translated reviews
Response from Cimaises-et-plus
Thank you very much, we are delighted to know you are satisfied!
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/06/2022
Disappointing delivery by DPD: the delivery person was in a hurry, handed me the package without even giving me time to read the delivery note (I wanted to check the contents), and left the moment the package was in front of me.
Translated reviews
Response from Cimaises-et-plus
Hello, We are sorry that the delivery did not go as smoothly as possible. We will inform our sales representative at DPD during her next visit. Have a nice day, Coralie P.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/06/2022
The delivery took a bit longer than expected, but everything arrived well.
Translated reviews
Response from Cimaises-et-plus
Thank you!
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/05/2022
Quality products. Despite a few missing fixings and hooks upon delivery, the responsiveness is exemplary as the supplement was made less than 24 hours after my call.
Translated reviews
Response from Cimaises-et-plus
Thank you very much for this feedback :)
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/05/2022
-
Translated reviews
Response from Cimaises-et-plus
Thank you!
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/05/2022
Perfect products. Delivery was laborious... I was notified by the post via a text message that the package could be picked up on a Saturday morning at 11:30, while their offices close at 12:00...
Translated reviews
Response from Cimaises-et-plus
Thank you for your feedback & sorry for the message from the Post. Have a nice day. Coralie P.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/05/2022
-
Translated reviews
Response from Cimaises-et-plus
Thank you!
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/05/2022
Ultra-fast delivery, and relevant phone information. Thank you.
Translated reviews
Response from Cimaises-et-plus
A big thank you for your comment! Have a nice day, Coralie P.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/05/2022
Small delivery issue (missing products), the team responded on the phone and handled everything right away and the problem was resolved immediately. It is easier not to make mistakes than to fix them, here no problem, responsiveness... Thank you and hats off to the Cimaises team & +.
Translated reviews
Response from Cimaises-et-plus
A big thank you for your comment!
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/05/2022
Ordered on May 9, received on May 10, so very quick processing and shipping. Packaging was perfect, I take away one star for the delivery service which only delivers at the foot of the building. Positive experience, I recommend the site. -
Translated reviews
Response from Cimaises-et-plus
Thank you very much for your comment! Indeed, delivery is made at the bottom of the building, hence the delivery price (for a package of 200 cm).
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/04/2022
Initially scheduled delivery on 30/04/2022. Canceled by email on 30/04/2022 at 11 am. Re-delivered without warning on 03/05/2022.
Translated reviews
Response from Cimaises-et-plus
Hello Sir, We apologize for this, after verification, the carrier informs us that there was a notification error. Have a good day, Coralie P.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/04/2022
Very satisfied, despite the very high shipping costs.
Translated reviews
Response from Cimaises-et-plus
Thank you for your comment!
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/04/2022
Hello, We have received the 15 picture rails and hooks ordered. We had ordered 20 in 2021. Your prices have increased by 5.54% compared to last year ... Best regards.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/04/2022
Delivery 48 hours later after respecting it is a pleasure because it is increasingly rare to have deadlines on the internet. I recommend.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/04/2022
Everything went very well. Thank you.
Translated reviews
Response from Cimaises-et-plus
Thank you!
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/03/2022
Everything went well for this order.
Translated reviews
Response from Cimaises-et-plus
Thank you for your feedback.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/03/2022
Goods and delivery perfect.
Translated reviews
Response from Cimaises-et-plus
Thank you!
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/03/2022
It's a pity that there are no hooks for 40m. Recommended to place them 40 cm apart, but in the end you are missing some clips to secure the last 4 meters..
Translated reviews
Response from Cimaises-et-plus
Hello, We plan for 6 clips per 200 cm bar (one every 40 cm). You should have had enough, maybe we forgot some? I will email you about this. Have a nice day, Coralie P.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/03/2022
Very good and the company found me after 10 years of a previous order. Very satisfied. Note.
Translated reviews
Response from Cimaises-et-plus
Thank you very much for your comment :) Have a nice day, Coralie P.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/03/2022
Speed.
Translated reviews
Response from Cimaises-et-plus
Thank you!
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/02/2022
Quality of the goods, the click is difficult to obtain if you follow the instructions. Fast delivery, well-packaged products.
Translated reviews
Response from Cimaises-et-plus
Thank you for your comment! As indicated in the review you left on the CLIQ2FIX wire, you need to turn the wire a quarter turn in the rail. When the wire is properly attached, you hear a small "click". For your convenience, here is a link to the installation video of the wire: https://youtu.be/AXxtazsrgPA Have a nice day, The Cimaises & Plus Team
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/02/2022
Small delivery issue: the delivery person left the package with my neighbor without notifying me, neither by SMS nor by a delivery notice; which led me to contact the delivery service to find out where my package was, while the tracking indicated that it had been delivered. After investigations, the delivery service professional (very nice by the way!) informed me that it had been dropped off at my neighbor's, but I would have preferred to be notified! Regarding the product itself: perfect. Thank you
Translated reviews
Response from Cimaises-et-plus
Thank you for your comment and sorry for the inconvenience. The carrier should not have left the package with a neighbor without your consent. We will pass this information on. Have a nice day, Coralie P.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/02/2022
Despite a small error in the initial order preparation, customer service was top-notch, super responsive, and everything was resolved and corrected in no time!
Translated reviews
Response from Cimaises-et-plus
Thank you very much for your comment & for your understanding. Have a nice day, Coralie P.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/02/2022
The delivery person rang the bell, then left within the minute that followed. By the time I arrived (less than a minute), the package was on the ground.
Translated reviews
Response from Cimaises-et-plus
Hello, We are sorry, the delivery person is not supposed to leave the package in front of the door. We will report this malfunction to DPD. Thank you for letting us know. Have a nice day.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/02/2022
Delivery date incorrect and message saying they couldn't deliver on the day. Too bad there isn't an option on the site for direct pickup at the DPD depot, that would be simpler.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/02/2022
Very well packaged.
Translated reviews
Response from Cimaises-et-plus
Thank you!
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/02/2022
Aside from the delivery which was too long, the 24/48 hours..the product is remarkable (molding), easy to apply, easy to maintain in the future. The result is magnificent. Plan quality tools (miter box, saw, glue, etc... for a quality result. Top-notch, I will order again on this site despite expensive shipping costs. You get nothing without something. THANK YOU to Cimaises and+.
Translated reviews
Response from Cimaises-et-plus
Thank you very much for your comment :) And yes unfortunately shipping costs are unavoidable for packages of 200 cm. Some products are available within 5 working days (and not 24 to 48h), when this is the case we specify it in the product sheet. This was the case for the molding you chose. Looking forward to seeing you again on the site, Have a nice day, Coralie P.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/02/2022
Very good advice all around. Thank you very much.
Translated reviews
Response from Cimaises-et-plus
Thank you for this comment :) Have a nice day, Coralie P.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/01/2022
Very fast!
Translated reviews
Response from Cimaises-et-plus
Thank you!
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/01/2022
The delivery company that intervenes rarely respects the scheduled day, which was the case for this delivery.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/01/2022
Random Dpd delivery already reported on their site. Packaging of the material very satisfactory.
Translated reviews
Response from Cimaises-et-plus
We apologize for the delivery issue, we take note of it. Thank you for your comment. Have a nice day, Coralie P.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/01/2022
The preparation of the order is still not precise, second time there is an error!
Translated reviews
Response from Cimaises-et-plus
Hello, Thank you for your evaluation and our apologies for the error. We have several new people in our logistics team, we take good note of your feedback on this matter. Have a nice day, Coralie P.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/01/2022
The product is good, well packaged. It remains expensive for my taste but the before-after result quickly makes you forget the price.
Translated reviews
Response from Cimaises-et-plus
Thank you very much for your feedback! We are delighted to learn that you are fully satisfied with the result. Have a nice end of the day, Coralie P.
We use cookies for audience measurement and improving user experience.
English 
Français 
Español 