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A
Rating: 5 out of 5
Excellent!
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Response from Cimaises-et-plus
Thank you!
Customer reviews of Cimaises-et-plus
Trust Attestation
9,2
/10
Overall rating: 9,2 out of 10
Based on 4 086 published reviews
Summary of reviews
Cimaises-et-plus consistently delivers quickly and reliably, with many reviews noting fast delivery, trackable shipments, and orders arriving on time or within a week, often with even quick mailbox delivery and careful packaging. Customers highlight specific product strengths such as well-packaged items, materials described as very good, lightweight and practical rails, and ease of installation that lets users hang paintings promptly. The store’s service and responsiveness are praised, including polite, professional handling of exchanges or replacements and helpful phone or email support that resolves issues efficiently. Overall, customers repeatedly mention dependable delivery, solid product quality, and attentive customer service as key strengths.
Reviews 1 and 5 stars
Reset filtersA
Rating: 5 out of 5
Complete delivery extremely fast. Explanations given by the Paris store were very relevant and practical. Perfect rails. Complete satisfaction.
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Response from Cimaises-et-plus
Hello Sir, Thank you very much for your comment! We are delighted to know that you are satisfied with the products and the service :) Have a nice day, Coralie P.
A
Rating: 5 out of 5
Perfect!
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Response from Cimaises-et-plus
Thank you!!
A
Rating: 5 out of 5
Very good.
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Response from Cimaises-et-plus
Thank you!
A
Rating: 5 out of 5
Fast shipping and well packaged. Return of one of the two products with refund. In short, the service is on point.
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Response from Cimaises-et-plus
Thank you very much for your comment! Have a nice day. Best regards, Coralie P.
A
Rating: 5 out of 5
Professional quality.
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Response from Cimaises-et-plus
Thank you!
A
Rating: 5 out of 5
Product conforms to my expectations. Good purchase.
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Response from Cimaises-et-plus
Thank you for your comment! Have a nice day, Coralie P.
A
Rating: 5 out of 5
Cimaise et plus, a company to recommend without hesitation. Very fast delivery and sturdy package.
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Response from Cimaises-et-plus
Thank you for taking the time to leave us a comment and for your recommendation :) Have a very nice day, Coralie P.
A
Rating: 5 out of 5
Very professional, very responsive, perfect. Thank you.
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Response from Cimaises-et-plus
Thank you very much!!
A
Rating: 5 out of 5
Very satisfied with the team's listening who advised me perfectly. Very complete product range, very high-quality products. I highly recommend cimaises-et-plus! Thank you to the team!
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Response from Cimaises-et-plus
Thank you for this feedback, it makes the whole team happy! Have a nice day, Coralie P.
A
Rating: 5 out of 5
Fast delivery, the goods received match our order. I recommend your company. .
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Response from Cimaises-et-plus
Thank you very much !!
A
Rating: 5 out of 5
Package received in 48 hours, perfectly packaged in a very sturdy box.
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Response from Cimaises-et-plus
Thank you for your comment!
A
Rating: 5 out of 5
Very good store, beautiful products. Thank you.
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Response from Cimaises-et-plus
Thank you very much for this feedback! Have a nice day, Coralie P.
A
Rating: 5 out of 5
Hello, I placed this order on 23/11. No shipping costs. I wanted to make the SAME order for a gift YESTERDAY: €12 shipping costs!
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Response from Cimaises-et-plus
Hello, With the BLACK FRIDAY discount, you no longer reached the threshold to get free shipping. You would have needed to order a small accessory in addition (for example). Shipping costs are automatically deducted as soon as the order threshold is reached; if it is not reached, shipping costs are not deducted. Best regards, Coralie P.
A
Rating: 5 out of 5
I was still disappointed this time because the cornices are made of polystyrene - but well, it is still material.
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Response from Cimaises-et-plus
Hello, The entire BASIXX range (polystyrene cornice - entry-level) is indeed made of lightweight polymer. This includes all cornices starting with the code "CB". Best regards, Coralie P.
A
Rating: 5 out of 5
Exceptional quality.
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Response from Cimaises-et-plus
Thank you!
A
Rating: 5 out of 5
Package delivered in good condition. Customer service answered my questions very efficiently. Everything is fine. I recommend.
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Response from Cimaises-et-plus
Thank you very much for this feedback! Have a nice day, Coralie P.
A
Rating: 5 out of 5
Very good and very fast.
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Response from Cimaises-et-plus
Thank you!
A
Rating: 5 out of 5
Excellent quality and fast service. The information is very clear and the illustrations too.
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Response from Cimaises-et-plus
Thank you very much!
A
Rating: 5 out of 5
The picture rails are in accordance with their description and perfectly packaged, for an ultra-fast delivery, well done! However, to check the goods upon delivery as stipulated in the sales conditions, a lasso would have been needed to catch the delivery person who quickly dropped the package over the garden wall, without asking for the code sent by SMS or the slightest signature. This problem is in no way related to Cimaises & + but I wanted to point it out.
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Response from Cimaises-et-plus
Hello Sir, First of all, thank you for your comment! The delivery people are required to have you sign the proof of delivery (or ask for the code indeed with COVID), in case of a problem, it is their responsibility. Thank you for reporting this malfunction during delivery, we will keep our sales representative informed. Have a nice day, Coralie P.
A
Rating: 5 out of 5
Quick and efficient.
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Response from Cimaises-et-plus
Thank you!
A
Rating: 5 out of 5
Perfect in every way.
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Response from Cimaises-et-plus
Thank you very much!
A
Rating: 5 out of 5
Very good.
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Response from Cimaises-et-plus
Thank you!
A
Rating: 5 out of 5
5/5.
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Response from Cimaises-et-plus
Thank you!
A
Rating: 5 out of 5
Everything is perfect.
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Response from Cimaises-et-plus
Thank you!
A
Rating: 5 out of 5
Nothing to say. Delivery was top-notch without any issues. Quality product. Great results. See you soon for our next renovation.
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Response from Cimaises-et-plus
Hello Madam, A big thank you for your message! We are delighted to know that you are happy :) Have a nice day, Coralie P.
A
Rating: 5 out of 5
Good at all levels.
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Response from Cimaises-et-plus
Thank you!
A
Rating: 5 out of 5
A great store and especially very pleasant people who know how to inform you. Thank you very much. Have a nice day.
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Response from Cimaises-et-plus
Hello, We sincerely thank you for your kind comment and we are happy that you are satisfied with the service! Best regards, The C&+ Team
A
Rating: 5 out of 5
Goods and delivery are fully compliant with the description on the site.
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Response from Cimaises-et-plus
Thank you for your comment! Have a nice end of the day! Coralie P.
A
Rating: 5 out of 5
Excellent experience with Cimaises&+.
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Response from Cimaises-et-plus
Thank you very much !!
A
Rating: 5 out of 5
Excellent service.
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Response from Cimaises-et-plus
A big thank you :)
A
Rating: 5 out of 5
Fast delivery.
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Response from Cimaises-et-plus
Thank you !
A
Rating: 5 out of 5
Meets expectations. Too bad no sample possible as on the ORAC site (Belgium, Luxembourg).
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A
Rating: 5 out of 5
Fast delivery and perfect products.
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A
Rating: 5 out of 5
Good products, very practical and easy to install.
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A
Rating: 5 out of 5
Everything Nico delivery time followed and top product of very good quality.
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Response from Cimaises-et-plus
Thank you :)
A
Rating: 5 out of 5
Very beautiful product. Very protective and careful packaging. Irreproachable.
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Response from Cimaises-et-plus
Thank you very much for this feedback!
A
Rating: 5 out of 5
Delivery on time and very well followed just like the information sent by customer service. I highly recommend the products of beautiful quality and very aesthetic and easy to install.
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Response from Cimaises-et-plus
Thank you very much for your comment! Wishing you a good day, Best regards, Coralie P.
A
Rating: 5 out of 5
No problems to report, delivery on time, impeccable product quality.
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Response from Cimaises-et-plus
Thank you!
A
Rating: 5 out of 5
Speed, availability of products, perfect customer service.
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Response from Cimaises-et-plus
Thank you very much for your comment. We are delighted to learn that the products and service have satisfied you! Have a nice day, Coralie P.