Cimaises-et-plus consistently delivers quickly and reliably, with many reviews noting fast delivery, trackable shipments, and orders arriving on time or within a week, often with even quick mailbox delivery and careful packaging. Customers highlight specific product strengths such as well-packaged items, materials described as very good, lightweight and practical rails, and ease of installation that lets users hang paintings promptly. The store’s service and responsiveness are praised, including polite, professional handling of exchanges or replacements and helpful phone or email support that resolves issues efficiently. Overall, customers repeatedly mention dependable delivery, solid product quality, and attentive customer service as key strengths.
Order placed on December 2, goods still not delivered by January 1!!! What rating should I give???
Translated reviews
Response from Cimaises-et-plus
Hello Sir, I understand your dissatisfaction due to the wait for your product. Your order was processed on 11/12 upon receipt of your check. From the receipt of your check, the supply time for the spotlight was 7 working days (+ 2 to 3 working days for delivery), so we should have delivered to you around 26/12. After checking with logistics, we are still waiting for the delivery of your spotlight from our manufacturer. I will follow up with him and contact you as soon as possible regarding this. With all our apologies, Best regards, Coralie P.
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 04/12/2019
Hello, I placed my order online and paid immediately. Shortly after, I received an email about stock shortage, which was not mentioned when placing the order. Since then, no news and no package. This may be the last time I order from you. Please do what is necessary to ensure the delivery of my order or cancel it by fully refunding the tickets as well as the fees.
Translated reviews
Response from Cimaises-et-plus
Hello Sir, We are sorry for this unusual wait and understand your dissatisfaction. As you saw earlier on the phone with my colleague, we are replacing the missing product with an equivalent and sending you the complete order today. Best regards, Coralie P.
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 12/11/2019
order still not received??
Translated reviews
Response from Cimaises-et-plus
Hello Sir, There was a manufacturer shortage, we apologize for this. We expect them by the end of the week and will be able to deliver to you during the next week. With all our apologies for this wait. Best regards, Coralie P.
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 10/10/2019
Missing parts, delivery much longer than advertised, return of the part took too long...
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 04/08/2019
Never received the goods 2 weeks after ordering. Despite my numerous contacts, no concrete response. Lamentable service.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 01/02/2019
Still nothing received.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 19/01/2019
Total dissatisfaction: I have been waiting for my order for 2 weeks now and my project is delayed. If you are in a hurry, I absolutely do not recommend. And I won't even mention customer service because if I hadn't alerted them about the delivery problem, I wouldn't have any news.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/09/2018
The photos are very enticing. They do not correspond at all to the delivered product.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 14/07/2018
I ordered 5 Twister steel cables 150 cm .. and I received 5 nylon cables!!! I didn't check if it was the same price... but in any case, the delivery does not match my order.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 02/06/2018
Hello, due to the incompetence of your courier - DPD, two weeks after making my purchase, I still have not received my order following 3 appointments. Best regards, so very NEGATIVE delivery and consequently I do not have my order which I think I will cancel.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/05/2018
Hello, I still have not received my delivery since 09/05 and have no information!!! Best regards.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 19/04/2018
I highly recommend this company.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 04/02/2018
I did not receive my order of 83€ due to the use of a disastrous carrier that lies about delivery times and has a system full of bugs.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 23/01/2018
I still haven't received!!
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/01/2018
Sorry but still haven't received the goods, no news, the site says pending. It's too long.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/12/2017
I did not receive the order, the carrier returned it to the sender!
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 28/10/2017
I am still waiting for my order placed on October 28. Regarding the 'order tracking' link, 2 messages on October 30. Since then nothing new?? and yet the amount has been debited from my current account. No review on the item as I have not yet received it.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/08/2017
Upon unpacking, 3 baseboards were broken... I have no response from customer service despite my complaint...
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/08/2017
Correct product but the finishes really leave something to be desired for the price. Everything must be cut cleanly and deburred, the same for each junction given that the cuts are in the middle of the patterns... 'product loss... And the delivery in 2 days max turned into 1 week, product not in stock. No commercial gesture, it was normal... Disappointed!!
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/07/2017
Still haven't received my package.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 01/05/2017
TWO SPLIT CORNICHES.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 02/01/2017
Serious and credible companies only charge the order amount at the time of shipping and announce reliable delivery times. And Cimaises & +? - charges on the day of the order even though they do not have the products in stock ready to ship. - announces a delay of 8 to 12 working days to restock an item not in stock: it has been 14 working days since I ordered and I have no news. In short, amateurs who should go back to school and learn their m
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/12/2016
DELIVERY NOT YET ARRIVED.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 22/11/2016
I cannot respond to your satisfaction survey since to this day my order has not yet arrived!! Great pity!!! Best regards. Mrs. Couvreur.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 29/10/2016
It was stated on the internet that the merchandise was in stock, but that was not the case. As a result, delivery was delayed. I understand that like your competitors, there is no stock, you order on demand. No interest in going to your site.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 31/10/2016
Haven't received my order yet nor an invoice for the amount I just paid in advance. Happy with your services? No, not really!
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 21/09/2016
I am not happy. 15 days since the money was taken from my credit card, and still no delivery, I put 0.00 on the three sections, this has happened twice.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 25/07/2016
Fast delivery but missing rods. In the future, we will wait for the carrier to open the package in front of them.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 21/05/2016
Order placed on May 21 but item unavailable without it being indicated on the site. Order cashed without delivery and without a projected availability date by June 5, 2016.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/04/2016
Goods not received. No information on a possible delivery date. Very disappointed. I do not recommend this site.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/03/2016
CATASTROPHIC DELIVERY - I ordered 4 items, I only received one which has nothing to do with what I ordered. I am waiting for a refund that has still not arrived.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 15/04/2015
Order placed on 15.04 and as of May 1st not yet delivered so unable to rate the items.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/10/2014
I am still waiting for the ordered products!
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/09/2014
I still have not received the entirety of my first order, I am missing foam wedges!
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/07/2014
I still haven't received my order after 15 days.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 25/04/2014
Order placed and paid on April 25. As of today, May 15, not received!!!!! No need to tell you my dissatisfaction and I am not ready to recommend your site. Tomorrow, I will have to start unpleasant procedures while I have other issues to manage..... CONCLUSIONS: AVOID THIS COMPANY.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 10/04/2014
Not received 15 days after the order...
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/12/2013
The material was broken upon opening the package in my car in front of the carrier who did not come to my house to deliver as agreed... The employees refused to take back my package... despite my good faith.
Translated reviews
We use cookies for audience measurement and improving user experience.
English 
Français 
Español 